人力資源課程全學(xué)習(xí)文件

1、211/211STUDY GSTUDY GUIDE MHR 6451Columbia Southern University24847 Commercial AvenueP.O. BoxOrange Beach(251) 981-3771 Fax (251) 981-3815studentsRevision 01BTable of Contents TOC h z t Heading 1,2,Title,1 Study Guide Introduction4Requesting Help4How to Use This Study Guide5Testing and Student Evalu

2、ation6SELECTING A PROCTOR FOR YOUR FINAL EXAMINATION7Grading7Credits8Communications8Course Information9Textbook9Course Description9Course Objectives9Course Research Paper10Questions for Course Research Paper11Chapter One: Human Resource Management: An Overview12Chapter Objectives12Chapter Overview12

3、Chapter Exercises13Chapter Two: The Environment of Human Resource Management14Chapter Objectives14Chapter Overview14Chapter Exercises15Chapter Three: Equal Employment Opportunity and Affirmative Action16Chapter Objectives16Chapter Overview16Chapter Exercises17Chapter Four: Job Analysis and Human Res

4、ource Planning18Chapter Objectives18Chapter Overview18Chapter Exercises19Chapter Five: Recruitment20Chapter Objectives20Chapter Overview20Chapter Exercises21Chapter Six: Internet Recruiting22Chapter Objectives22Chapter Overview22Chapter Exercises23Chapter Seven: Selection24Chapter Objectives24Chapte

5、r Overview24Chapter Exercises25Chapter Eight: Training and Development26Chapter Objectives26Chapter Overview26Chapter Exercises27Unit One Exam28Chapter Nine: Career Planning and Development37Chapter Objectives37Chapter Overview37Chapter Exercises38Chapter Ten: Performance Appraisal39Chapter Objectiv

6、es39Chapter Overview39Chapter Exercises40Chapter Eleven: Compensation41Chapter Objectives41Chapter Overview41Chapter Exercises42Chapter Twelve: Benefits and Other Compensation Issues43Chapter Objectives43Chapter Overview43Chapter Exercises44Chapter Thirteen: A Safe and Healthy Work Environment45Chap

7、ter Objectives45Chapter Overview45Chapter Exercises46Chapter Fourteen: The Evolution of Labor Unions47Chapter Objectives47Chapter Overview47Chapter Exercises48Chapter Fifteen: Labor-Management Relations49Chapter Objectives49Chapter Overview49Chapter Exercises50Chapter Sixteen: Internal Employee Rela

8、tions51Chapter Objectives51Chapter Overview51Chapter Exercises52Chapter Seventeen: Global Human Resource Management53Chapter Objectives53Chapter Overview53Chapter Exercises54Unit Two Exam55Study Guide IntroductionRequesting Help In order to facilitate your studies, a faculty member has been assigned

9、 to you and will serve as your Professor. A letter with your professors contact information will be mailed to you. Your Professor will be available to answer questions you may have as you progress through your studies. You should direct all course questions to your assigned Professor.You are require

10、d to make at least three contacts with your professor. A Contact Log to record these contacts with your professor is located after this introduction. Please complete this contact log and return it with your Final Examination Request form.We cannot stress enough how important it is that you take full

11、 advantage of these opportunities to establish an on-going dialogue with your Professor. You will find that these interactions with faculty will be quite useful in helping you to grasp concepts, crystallize your thoughts, and stay focused on your studies. Earning a degree through directed studies is

12、 tough enough. Use your faculty. Youll be glad you did.The Online Student/Faculty Forum serves as “Student Discussion Board” that enables students to post messages to fellow students as well as faculty and staff members of CSU. We hope this forum will foster a sense of camaraderie between you and yo

13、ur fellow students and assist you as you progress through your studies. Only CSU Students and Alumni are permitted to use the forum. When you first access the forum you will have to set up an account with your name and password. The Student Services Department reviews all accounts to verify that the

14、 user is a student or alumni before allowing access. The forum should greatly enhance your educational efforts here at CSU. We encourage you to visit the forum regularly. You can access the forum at the following address: /forum/index.htmlHow to Use This Study GuideThrough summaries, objectives, stu

15、dy questions, and practical exercises, this Study Guide will help you assimilate the information presented in the text.This course consists of lessons that are grouped into units. As you begin each unit, note the titles of the lessons that comprise that particular unit. This will enable you to gain

16、an understanding of the general subject being explored and to determine how the lessons relate to one another. Each lesson begins with a brief introduction, which will help you put the material in context and make it easier to know whats ahead.Following the introduction there is a list of learning o

17、bjectives. Upon completing all the learning tasks for each lesson, review the objectives to verify in your own mind that you have grasped the materials covered.The Study Guide will instruct you to focus on particular portions of your text. Read the assigned portions carefully and take notes to help

18、you absorb the material. After you have completed the assigned reading, review the study questions listed immediately following the assignment (there will typically be 5-8 of these questions for each lesson). For each question, make some notes to help formulate answers, jotting down some of your ide

19、as or key words. Refer to the text freely in finalizing your answers.The answers to the study questions may appear on the pages following the questions. Compare your answers to those in the Study Guide. This will help you establish a clear picture of the correct and complete answer.After completing

20、the study questions, turn to the practical exercises that are listed at the end of the lesson (not all lessons have practical exercises). The exercises are an excellent way to apply the theories and concepts you have learned. Each exercise will pose thought-provoking questions that will assist you i

21、n crystallizing your conclusions. Even though you are not required to write the answers to the practical exercises, you are encouraged to do so. Testing and Student EvaluationThis course contains Unit Exams that can be found at the end of each Unit. These exams are to be taken after you have studied

22、 all lessons in the unit. Mark your answers to the exam questions on the enclosed answer sheets located after this introduction. Remember to complete the information at the top of each answer sheet you use. Write the course number, course revision code, exam type, and exam number. It is necessary to

23、 submit Unit Exams for grading after completing each unit. The University will grade the exams then return the results to you in a timely manner.When completing the Unit Exams, you may use your textbooks and other available reference material for assistance. It is important you put forth your best e

24、ffort when taking these Unit Exams. The scores you earn on these exams will be factored into your final grade for each course. You will not be given an opportunity to improve your grade by retaking the unit exam. Since these exams are open-book and no time constraints are imposed, you have an opport

25、unity to check and double-check your answers. You should not send in the answer sheets until you are confident you have answered all the test items correctly.Do not schedule your Final Exam until you have successfully completed all Unit Exams. You must review the results of your Unit Exams and corre

26、ct any questions you may have missed. The purpose of this exercise is to help prepare you for the Final Exam. When you are ready to take the Final Exam, please submit the request form located after this introduction.NOTE:Keep in mind that the purpose for correcting your errors on the Unit Exams is t

27、o ensure you understand the course material before you take the Final Exam. The corrections will not effect your Unit Exam scores. Therefore, we strongly encourage you to make certain that your original answers are correct.SELECTING A PROCTOR FOR YOUR FINAL EXAMINATIONFinal examinations are to be ad

28、ministered to students by an approved Proctor on a date that is mutually convenient to both. Examinations are ideally administered at testing centers to be found in local High Schools, Trade and Vocational Schools, or Colleges and Universities. The Proctor must be a responsible and reputable third p

29、arty for whom there is no conflict of interest or appearance of impropriety. School officials, counselors, education directors, supervisors, etc. are well suited for this purpose. The Proctor verifies the examination was administered in the manner prescribed. In the presence of the student, the Proc

30、tor will then seal in the provided envelope the examination and answer sheet and forward to CSU. Falsifying proctor information will result in invalidation of the examination and may be cause for termination. Once you have selected your proctor, complete the Examination Request form located at the e

31、nd of this Introduction and mail or fax it to the University at least two weeks before you intend to sit for your exam. The exam will be sent directly to your proctor.GradingYour grade for the course will be determined by your performance on the Unit and Final Exams. The exams will be weighted as fo

32、llows:Unit Exams =30%Course Research Paper=30%Final Exam=40%Total =100%Letter grades will be assigned only at the end of the course. Successful completion of the course requires an overall score of 70% or better. The following scale will be used to determine your course grade: A = 90-100B = 80-89C =

33、 70-79D = 60-69F =59 and belowCreditsUpon successful completion of this course, you will earn three (3) semester hours of college credit.Communications The office hours at Columbia Southern University are from 8:00 AM to 5:00 PM Central Standard Time, Monday through Friday. ADDRESSColumbia Southern

34、UniversityPO Box24847 Commercial Ave Orange BeachTELEPHONE(800) 977-8449 or (251) 981-3771FAX (251) 981-3815 E-MAILStudent ServicesstudentsBookstorebookstoreWEB SITENOTE: Be sure to include your name, student identification number, and mailing address on all correspondence.We hope you find this cour

35、se interesting and informative. Course InformationTextbookHuman Resource Management (8th edition) by R. Wayne Mondy, Robert M. Noe, and Shane R. Premeaux. Copyright 2002, published by Prentice Hall. ISBN: 0-13-032280-6.Course DescriptionThis course covers the major aspects of human resource manageme

36、nt. It provides an assessment of the human resource management field. Topics include: equal employment opportunity, job analysis, strategic planning, recruitment, selection, training, and performance appraisal. Compensation, benefits, safety and health and labor-management relations are also include

37、d.Course ObjectivesAt the completion of this course, the student will be able to:Describe the most central concerns of a human resource management department and why these aspects are important in todays society;Relate the history and present day situation regarding equal employment opportunity and

38、affirmative action, to include a discussion of “political correctness” vs. fair practice;Describe the process of job analysis and indicators of performance, including MBO, TQM, PAQ, and GOJA;Write an effective job description by stipulating the key ingredients in such an endeavor;Describe the relati

39、onship between strategic planning and HR;Discuss the selection process including a concise analysis of interviewing, review of applications and resumes, selection tests, and background investigations;Describe current organizational departments of Training and Development and where outsourcing is a v

40、iable alternative;Present an effective and practical process for evaluating training efforts;Compare and contrast “good” vs. “ineffective” adult training in terms of delivery, program development, and needs assessment;Describe the process of career planning and development, being sure to include a c

41、onclusion concerning the practical use of such endeavors in todays organizations;Analyze the current job market including a discussion of how middle age white males fare compared to minorities and younger applicants;Review at least three current approaches to performance appraisal and argue each one

42、s merits and limitations;Present a concise overview of the field of compensation, including the methods used to determine pay and grade levels within the corporation;Relate how benefits are currently affecting the corporate world in terms of being a viable means of compensation;Discuss the progress

43、and problems of safety and healthy in yesterdays and todays work environment;Present a concise history of labor unions and the present status and power of such organizations in todays work world;Describe the legal and morale implications of internal employee relations including the discussion of dis

44、ciplinary action, collective bargaining, grievance procedure, arbitration, and termination.The student will show attainment of this knowledge by scoring at least a passing grade on the course unit and final exams.Course Research PaperChoose any three of the issues from the next section to research.

45、You can use your course text, other books, journals, magazines, newspapers, your own experience, or actually interview people. Two-three typed pages for each answer.Your paper must meet the format requirements set forth in the Publication Manual of the American Psychological Association (APA), 4ed (

46、ISBN 1-55798-241-4). This paper must be in your own words. Make certain to enclose any quoted materials in quotation marks and provide proper reference (citation) in the body of the paper (see the APA manual). Further, the paper will be typed, double-spaced with 1-inch margins (top, bottom, and side

47、s). As a minimum, your paper must be securely stapled together (no paper clips, please). The Research Paper will represent 30% of your final course grade.This paper must be sent to Columbia Southern and returned prior to scheduling your final exam.Questions for Course Research PaperSince EEO and leg

48、al requirements, progress has been made establishing equal pay and providing jobs for minorities and women. How much effort is being made to attract applicants who are of minority status? What would be the average 45 year old white males chances in landing a job be when competing with applicants who

49、 are of minority status, female, and/or younger? Is this fair? legal? Professional athletic teams dont hire based on quotas. Positions are filled by the people who can perform the best. Why shouldnt this be the case in business and education as well? Strategic Planning has come “of age.” Organizatio

50、ns have mission statements and a strategic plan as well as often insisting that departments also have a strategic plan. Strategic planning takes a significant amount of time and effort. Follow up includes dates objectives are to be accomplished as well as specific people responsible for achieving th

51、e results. Your assignment is to evaluate the effectiveness of strategic planning, giving the pros and cons of this method for organizations. Organization X insists that employees are more than simply professionals and do an honest days work, but that they see their work at this organization as a “c

52、alling” At the managerial level, if someone is out of the office on company business, there is no compensatory time and working 10 hours per day is expected, as well as at home and on some weekends. Work comes first, family and personal needs second. In return the employee is fairly paid and retains

53、 their job unless job cuts are necessary to meet the organizational budget and needs. What is your analysis of this situation? Is it the way things need to be in a profit-production centered world?What is the difference between working as a manager or supervisor in the United States compared to work

54、ing in a country in Europe? Compare the hours of work expected, vacation times, job security, compensation (relative to the specific conditions that country), chance for advancement for people of different races, ages, and sex, and retirement. Cite research to back up your conclusions and thinking.S

55、exual harassment has become a dominant litigation issue in America. No one argues that true cases of harassment need to be surfaced and legally handled. But have things gone too far? In one State situation, if a child kisses anothers face area below the eye, the administrator is required to bring in

56、 the police for investigation and a written report. In another study, females have admitted bringing law suits, not because of harassment but because they wanted to “get even” with tough bosses and couldnt find a better way of expressing their anger. Based on what you find and think regarding sexual

57、 harassment, comment on this issue.Chapter One: Human Resource Management: An OverviewChapter ObjectivesAfter completing this chapter, the student should be able to:Identify the human resource management functions.Explain how organizations are adjusting to human resource restructuring trends.Explain

58、 the need for human resources to be a strategic partner.Compare and contrast executives, generalists, and specialists.Describe the changes that occur in the human resource function as a firm grows larger and more complex.Explain the nature of the professionalization of human resources and the direct

59、ion it has taken.Define ethics and relate ethics to human resource management.These objectives are taken from page 1 of your course text (Human Resource Management 8th edition by Mondy, Noe, and Preameaux.Chapter OverviewIn the first part of the chapter, the basic human resource management functions

60、 are discussed. Next, the chapter addresses human resource restructuring trends and the human resource manager as a strategic partner. Then, the impact of technology is reviewed. The distinctions among human resource executives, generalists, and specialists, and among the human resource function in