vmihub管理教材及供應商庫存課件

vmihub管理教材及供應商庫存vmihub管理教材及供應商庫存Suppliers存貨非保稅factories存貨保稅factories存貨Resellers&CustomersAccessories&Monitors傳統(tǒng)產(chǎn)銷模式物料物料TIOTIOTIOSuppliers存貨存貨存貨Accessories&SuppliersVMIHUB非保稅factories保稅factoriesResellers&CustomersAccessories&MonitorsVMI產(chǎn)銷模式Accessories&Monitors物料物料TIO無存貨TIO無存貨SuppliersVMIHUB非保稅保稅factorJIT&VMIHUBJITHUB(JustInTime)VMIHUB(VendorManagedInventory)物權(quán)和風險供應商供應商HUB管理客戶指定的第三方物流

供應商或客戶指定的第三方物流庫存水準Forecast量Forecast量+Buffer量呆滯庫存責任通用品—供應商定制品—客戶通用品—供應商定制品—客戶BILLININV開立HUB發(fā)貨後開立客戶取用後開立HUB物流JIT&VMIHUBJITHUBVMIHUB物權(quán)和VMIHUB運作流程供應商FOXCONN各BU收貨↓IQC↓入庫↓保管VMIHUB棟貨↓分貨↓集貨物流加工盤點統(tǒng)計分析依據(jù)配送日報表INVOICEFOXCONN日報表日報表依據(jù)MIN/MAX補貨運送依據(jù)MPS制訂每周存貨MIN/MAX配送依據(jù)工單訂貨PULLSIGNALBLANKETP/O13WEEKSMPSFORECASTVMIHUB運作流程供應商FOXCONN收貨VMIHUVMI是策略優(yōu)勢並成為核心競爭力SuppliersareselectednotonlyfortheirProducts,butalsoontheircapacitytosupportVMI.VMIhelpstooptimizepartnershipswithourkeySuppliers(increasedlevelofengagement)VMIistheprocessthatbridgestheactualdemandfromourCustomerstotheSupplierVMI是策略優(yōu)勢並成為核心競爭力Suppliersare為何執(zhí)行VMIVMIHub改變採購計畫從PushtoPullTheTargetis:IncreaseBTO/CTOCapabilitybyensuring100%availabilityEnsurecompatibilitywiththeinboundsupplychainSharewiththeVendortheActualInformationofDemand....tofollowthemarkettrends(upside,downside)…ConsolidatethephysicalflowthroughtheHUBIncreaseSupplyChainvisibilityIncreaseManageability:standardprocessacrossBUsOptimizedemand/supplymanagement為何執(zhí)行VMIVMIHub改變採購計畫從PushVMITerms&ConditionsNonbindingforecast:每周會有一個non-bindingforecast下給供應商,作x周/月預測.這個forecast實際就是各BU需要從Hub運出的貨量.但是forecast僅做參考,而非承諾-FlexibilityRules:UpsideandDownsideflexibilitiesarenegotiatedwiththesupplier.TheflexibilityappliesonthenumberofunitstobepulledfromtheHub.VMITerms&ConditionsNonbinBlanketPurchaseOrder:每月的最后一周,BlanketPO都將由採購下給各供應商.一張BPO包含數(shù)量、價格和有效期.Availabilityoptimization:供應商應當保證及時供貨.供應商必須根據(jù)forecast庫存變化以及實際需求及時補貨.由於供應商庫存小於需求量而導致實際物料需求滿足不了時,稱為HubDown.當出現(xiàn)HubDown時,Hub會向供應商收取一定金額的罰金.金額為每天/周所缺貨價值的a%.BlanketPurchaseOrder:VMIdatamanagementForecast:月需求預估未來3個月的需求(每月更新).周需求預估未來13個星期.(每周更新).日需求預估未來2周需求(每日更新).Replenishment:供應商必須計算補貨數(shù)量來保證Hub庫存需求.計算應考慮以下因素:*Forecasts*交貨Leadtime*月、日消耗量.*機動條款VMIdatamanagementForecast:Logistics:交易方式均為DDUHub.卸貨及儲存費用,以及處理過程中的風險均由供應商承擔.交貨費用:物料成本+運費+Hub服務(wù)費.所有Hub管理費用(進出貨運作,存貨及送貨等)由供應商承擔.快遞:如超出彈性合約所規(guī)定的數(shù)量,多余運費由foxconn

承擔.如發(fā)現(xiàn)缺貨,則運費由供應商承擔.Inventoryownership:物料運出Hub之前,所有存庫物料權(quán)仍在供應商.供應商要及時補貨以保證庫存充足.Logistics:NewProductmanagement與供應商溝通NewProduct,下PO給供應商;供應商確認收到PO,回復ETA給Hub.shipped:DDUHubRamp-upManagement:目標:需求突增時保證供應需求突增量=使庫存充裕,並能及時補貨.How:Suppliertoplanshipmentsofthe4firstmonths折中措施:供應商起始庫存應當3WOS於日常生產(chǎn)用量.HubManagement:確定所有料號均鍵入系統(tǒng).通知Hub預定儲位.HaveaclosefollowupandBeproactiveNewProductmanagementHaveacEndOfLifemanagementFrozendemand:在最後需求月之前×個月,停止下月forecast.客戶指示EOL數(shù)據(jù).客戶正式聲明此產(chǎn)品已到EOL時期.凍結(jié)forecast第一天就通知供應商即時庫存.Left-to-shipquantity:

SuppliercalculatesthelefttoshipquantityasofbeginningoftheEOLperiod:Lefttoship= +EOLdemand(3months)

-Inventory(hub+RMA)

-Intransit(asoffirstdateoftheEOLperiod)

EndOfLifemanagementFrozenRulesoftheGame

只有兩條標準衡量供應商的表現(xiàn):

HubDown(庫存不足)

登錄VMIHub網(wǎng)站數(shù)據(jù)的準確性.這兩條標準用以評估表現(xiàn),並且會影響市場佔有率及未來的產(chǎn)品回鐀率.RulesoftheGame

只有兩條標準衡量供應商VMIRolesandResponsibilities-ForecastBUs:

提供每月需求forecast

確保forecast在Hub系統(tǒng)中的準確性和時效性.Usebusinesssharetocommunicatesuppliers.-

Definebusinessshare%Supplier:確保數(shù)據(jù)在VMI系統(tǒng)中的準確性和時效性.提供Volumeforecast給Hub.

Hub:

保證隨時有倉位提供給各個供應商.為供應商學習VMI系統(tǒng)提供培訓.VMIRolesandResponsibilitiesVMIRolesandResponsibilities–

InventoryData

Hub:把更新的庫存數(shù)據(jù)上傳到VMI網(wǎng)頁(即時或隔夜)必要時覆蓋詳細記錄數(shù)據(jù).

批準供應商定義的庫存警戒線.

如果供應商過失引起庫存不足要提供此報告給供應商和GSP.

根據(jù)實際情形reporttoGSP商定供應商懲罰措施.GSP:提供聯(lián)繫制造商料號、FOXCONN料號等迅息給供應商和Hub.VMIRolesandResponsibilitiesVMIRolesandResponsibilities–

InventoryData(cont.)Supplier:

提供符合當?shù)胤梢?guī)定的精確貨物文件資料.熟悉Hub運作流程及系統(tǒng),確信滿意Hub對貨物的掌控和庫存管理.定義庫存警戒水平.

當庫存量小於警戒水平時,通知GSP,Hub立即補救措施.Hub:確保Hub系統(tǒng)網(wǎng)頁的庫存迅息準確、及時.盡快標出不準確的數(shù)據(jù)或項目如數(shù)量等,以避免日常操作中的損失.VMIRolesandResponsibilitiesVMIRolesandResponsibilities–

PerformanceReporting

Hub:

對供應商的表現(xiàn)每月作出評報,HubDown或者ETA可信度

每月提供庫存變動給供應商和FOXCONN.GSP:

平衡過去performancedatawithinevaluationprocess

必要時進行強制手段.Supplier:

維護供應商Scoreboard,及時溝通並找出解決方式.VMIRolesandResponsibilitiesVMIRolesandResponsibilities–

TermsandConditionsNegotiations

BUs:提供input給GSP有關(guān)BUrequirementsforsuppliertermsandconditions.參與供應商的選擇.核準運費及Hub費用._與GSP溝通需求.行使BU的責任.Supplier:與VMI

Hub商談Hub’sTs和Cs.確保100%地供貨.Hub:

與供應商合作制定MOU和簽定合同,加入VMI.執(zhí)行Ts&Cs談判.VMIRolesandResponsibilitiesVMIRolesandResponsibilities–

TermsandConditionsNegotiations(cont.)

GSP:選擇最好的供應商.平衡各事業(yè)處需求.與BUs合作制定相應的供應鏈模式.制定FOXCONN/供應商合同.為供應商和BUs提供溝通的機會.為Hub提供一些標準給供應商,如棧板規(guī)格限制等.通過溝通或Ts&Cs訊流及時更新數(shù)據(jù).管理責任:

會總BUs需求與供應商談判. Betheescalationpoint

VMIRolesandResponsibilitiesVMIRolesandResponsibilities-

VMIsupplierrelationships

GSP:介紹供應商給Hub.幫助並確保BUs順利地將收、發(fā)貨任務(wù)轉(zhuǎn)移到Hub.建立BlanketPO操作流程.

與供應商合作與VMI溝通,提供初始資料.並安排BUs.供應商和Hub初次接觸.Supplier:學習VMI操作流程.Hub:為供應商提供VMI作業(yè)文件.根據(jù)供應商要求提供Hub服務(wù).介紹VMI操作流程給供應商.VMIRolesandResponsibilitiesVMIRolesandResponsibilities-Warehousing

GSP:

為特殊供應商/貨物提供倉儲的技術(shù)參數(shù).

提供指導方針和檢查,以確保Hub達到安全標準.提出那些物料要高度保護.

Supplier:

給出指導方針並檢查倉庫環(huán)境以便其達到供應商的安全要求.Hub:

提供安全的倉儲環(huán)境.執(zhí)行收貨、存貨、發(fā)貨.VMIRolesandResponsibilitiesVMIRolesandResponsibilities

異常管理

GSP:

處理異常(短缺、需求突增/減),返工,NPI和EOL.Supplier:確保供貨補貨提供具體運輸訊息給Hub.處理報關(guān)關(guān)稅等.Hub:幫助BUs和供應商及時溝通.反應迅速以確保庫存量100%精確.VMIRolesandResponsibilitiesCzechRepublic-----July2000Houston,USA-----May2001Fullerton,USA-----June2001LongHua,China-----March2002VMIHubSetUpVMIHubSetUpvmihub管理教材及供應商庫存課件

IQC:150SMReceiving:180SMDespatch:180SMRacking:500SMPallet:1640SMRMA:133SMNon-Bonded:217SMTotal:3000SM26IQC:150SMReceVMIHUBLayout-PhaseIII27VMIHUBLayout-PhaseIII27

VMIHubisrestrictedarea,onlyauthorizedpersonnelallowedtoenterthecagearea.VMIHuboperatorsshallalwayswearbadgewithpictureidentification.Cagedoorshallremainclosedatalltimeotherthanoperationtime.VMIHuboperationsupervisorshallberesponsibleforopeningandclosingthecagedoor.SecurityPolicy28VMIHubisrestrictedarea,o

Employeebackgroundcheck.Fixedcamerasfor24hoursnon-stoprecordinginstalledattheVMIHub,allthedatawillbekeptfor3months.Camerasareconnectedtosecurityofficeformonitoringdailyoperation.24hourspatrolbysecurityguards.FireHydrant,fireextinguishersystem,automaticsprinklersystemonsite.Securitypolicy–cont’dEmployeebackgroundcheck.Sec

Building,Equipment/MachineryPolicy.EmployeeFidelityPolicy.(Theft)ThirdPartyLiabilityPolicy.(Fire,Explosion,Strike,Commotion…etc.)CargoTransportationPolicy.(MovingAccident)EmployeeLiabilityPolicy.(Neglegence,Misconduct)InsurancePolicyBuilding,Equipment/MachineryReceiving1.Notice2.Receiving3.ReceivingByBin4.DynamicReceiving5.ExternalReceiving6.QcInspection7.ReceivingReportShipping

1.Notice2.PrepareMaterial3.Shipping4.QuickShipping5.Shipout6.ShippingReportWarehouse1.TransferBin2.PhysicalCount3.RecycleCount4.SplitRepackPallet5.WarehouseReportSpecialOperation1.Re-AssignCustomer2.ReturnfromCustomer3.ReturntoVendor4.BacktoBin5.UndoOperation6.ReportReprintVMI-HUBOperationSystemEDIFTPXMLE-MailB2BModuleCustomerQueryVendorQuery&InputHUBAdminQuery3PLInventoryQueryWEBModuleVMI-HUBFunctionModuleReceivingShippingWarehouseSpInventoryDeliveryBillingManagement856(AdvanceShippingNotice)861(ReceivingAdvice)862(DeliveryNotice)861(DeliveryResponse)867(DeliveryResponse)846(InventoryInquiry)VMIHubVendorCustomer846(InventoryInquiry)856(DeliveryAdvice)EDIMessageFlow(PulledbyCustomers)830(Forecast)830(Forecast)Inventory856(AdvanceShippingVMIHubOperationproceduresGoodsReceivingProcedures.GoodsDespatchProcedures.Goods&SpaceForecastProcedures.IQCProcedures.RMAProcedures.TransferProcedures.CycleCountProcedures.AbnormalControlProcedures.InventoryQueryProcedures.CustomsClearanceProcedures.BillingProcedures.VMIHubOperationproceduresGoSomeVendorsinVMIHUBSomeVendorsinVMIHUBvmihub管理教材及供應商庫存vmihub管理教材及供應商庫存Suppliers存貨非保稅factories存貨保稅factories存貨Resellers&CustomersAccessories&Monitors傳統(tǒng)產(chǎn)銷模式物料物料TIOTIOTIOSuppliers存貨存貨存貨Accessories&SuppliersVMIHUB非保稅factories保稅factoriesResellers&CustomersAccessories&MonitorsVMI產(chǎn)銷模式Accessories&Monitors物料物料TIO無存貨TIO無存貨SuppliersVMIHUB非保稅保稅factorJIT&VMIHUBJITHUB(JustInTime)VMIHUB(VendorManagedInventory)物權(quán)和風險供應商供應商HUB管理客戶指定的第三方物流

供應商或客戶指定的第三方物流庫存水準Forecast量Forecast量+Buffer量呆滯庫存責任通用品—供應商定制品—客戶通用品—供應商定制品—客戶BILLININV開立HUB發(fā)貨後開立客戶取用後開立HUB物流JIT&VMIHUBJITHUBVMIHUB物權(quán)和VMIHUB運作流程供應商FOXCONN各BU收貨↓IQC↓入庫↓保管VMIHUB棟貨↓分貨↓集貨物流加工盤點統(tǒng)計分析依據(jù)配送日報表INVOICEFOXCONN日報表日報表依據(jù)MIN/MAX補貨運送依據(jù)MPS制訂每周存貨MIN/MAX配送依據(jù)工單訂貨PULLSIGNALBLANKETP/O13WEEKSMPSFORECASTVMIHUB運作流程供應商FOXCONN收貨VMIHUVMI是策略優(yōu)勢並成為核心競爭力SuppliersareselectednotonlyfortheirProducts,butalsoontheircapacitytosupportVMI.VMIhelpstooptimizepartnershipswithourkeySuppliers(increasedlevelofengagement)VMIistheprocessthatbridgestheactualdemandfromourCustomerstotheSupplierVMI是策略優(yōu)勢並成為核心競爭力Suppliersare為何執(zhí)行VMIVMIHub改變採購計畫從PushtoPullTheTargetis:IncreaseBTO/CTOCapabilitybyensuring100%availabilityEnsurecompatibilitywiththeinboundsupplychainSharewiththeVendortheActualInformationofDemand....tofollowthemarkettrends(upside,downside)…ConsolidatethephysicalflowthroughtheHUBIncreaseSupplyChainvisibilityIncreaseManageability:standardprocessacrossBUsOptimizedemand/supplymanagement為何執(zhí)行VMIVMIHub改變採購計畫從PushVMITerms&ConditionsNonbindingforecast:每周會有一個non-bindingforecast下給供應商,作x周/月預測.這個forecast實際就是各BU需要從Hub運出的貨量.但是forecast僅做參考,而非承諾-FlexibilityRules:UpsideandDownsideflexibilitiesarenegotiatedwiththesupplier.TheflexibilityappliesonthenumberofunitstobepulledfromtheHub.VMITerms&ConditionsNonbinBlanketPurchaseOrder:每月的最后一周,BlanketPO都將由採購下給各供應商.一張BPO包含數(shù)量、價格和有效期.Availabilityoptimization:供應商應當保證及時供貨.供應商必須根據(jù)forecast庫存變化以及實際需求及時補貨.由於供應商庫存小於需求量而導致實際物料需求滿足不了時,稱為HubDown.當出現(xiàn)HubDown時,Hub會向供應商收取一定金額的罰金.金額為每天/周所缺貨價值的a%.BlanketPurchaseOrder:VMIdatamanagementForecast:月需求預估未來3個月的需求(每月更新).周需求預估未來13個星期.(每周更新).日需求預估未來2周需求(每日更新).Replenishment:供應商必須計算補貨數(shù)量來保證Hub庫存需求.計算應考慮以下因素:*Forecasts*交貨Leadtime*月、日消耗量.*機動條款VMIdatamanagementForecast:Logistics:交易方式均為DDUHub.卸貨及儲存費用,以及處理過程中的風險均由供應商承擔.交貨費用:物料成本+運費+Hub服務(wù)費.所有Hub管理費用(進出貨運作,存貨及送貨等)由供應商承擔.快遞:如超出彈性合約所規(guī)定的數(shù)量,多余運費由foxconn

承擔.如發(fā)現(xiàn)缺貨,則運費由供應商承擔.Inventoryownership:物料運出Hub之前,所有存庫物料權(quán)仍在供應商.供應商要及時補貨以保證庫存充足.Logistics:NewProductmanagement與供應商溝通NewProduct,下PO給供應商;供應商確認收到PO,回復ETA給Hub.shipped:DDUHubRamp-upManagement:目標:需求突增時保證供應需求突增量=使庫存充裕,並能及時補貨.How:Suppliertoplanshipmentsofthe4firstmonths折中措施:供應商起始庫存應當3WOS於日常生產(chǎn)用量.HubManagement:確定所有料號均鍵入系統(tǒng).通知Hub預定儲位.HaveaclosefollowupandBeproactiveNewProductmanagementHaveacEndOfLifemanagementFrozendemand:在最後需求月之前×個月,停止下月forecast.客戶指示EOL數(shù)據(jù).客戶正式聲明此產(chǎn)品已到EOL時期.凍結(jié)forecast第一天就通知供應商即時庫存.Left-to-shipquantity:

SuppliercalculatesthelefttoshipquantityasofbeginningoftheEOLperiod:Lefttoship= +EOLdemand(3months)

-Inventory(hub+RMA)

-Intransit(asoffirstdateoftheEOLperiod)

EndOfLifemanagementFrozenRulesoftheGame

只有兩條標準衡量供應商的表現(xiàn):

HubDown(庫存不足)

登錄VMIHub網(wǎng)站數(shù)據(jù)的準確性.這兩條標準用以評估表現(xiàn),並且會影響市場佔有率及未來的產(chǎn)品回鐀率.RulesoftheGame

只有兩條標準衡量供應商VMIRolesandResponsibilities-ForecastBUs:

提供每月需求forecast

確保forecast在Hub系統(tǒng)中的準確性和時效性.Usebusinesssharetocommunicatesuppliers.-

Definebusinessshare%Supplier:確保數(shù)據(jù)在VMI系統(tǒng)中的準確性和時效性.提供Volumeforecast給Hub.

Hub:

保證隨時有倉位提供給各個供應商.為供應商學習VMI系統(tǒng)提供培訓.VMIRolesandResponsibilitiesVMIRolesandResponsibilities–

InventoryData

Hub:把更新的庫存數(shù)據(jù)上傳到VMI網(wǎng)頁(即時或隔夜)必要時覆蓋詳細記錄數(shù)據(jù).

批準供應商定義的庫存警戒線.

如果供應商過失引起庫存不足要提供此報告給供應商和GSP.

根據(jù)實際情形reporttoGSP商定供應商懲罰措施.GSP:提供聯(lián)繫制造商料號、FOXCONN料號等迅息給供應商和Hub.VMIRolesandResponsibilitiesVMIRolesandResponsibilities–

InventoryData(cont.)Supplier:

提供符合當?shù)胤梢?guī)定的精確貨物文件資料.熟悉Hub運作流程及系統(tǒng),確信滿意Hub對貨物的掌控和庫存管理.定義庫存警戒水平.

當庫存量小於警戒水平時,通知GSP,Hub立即補救措施.Hub:確保Hub系統(tǒng)網(wǎng)頁的庫存迅息準確、及時.盡快標出不準確的數(shù)據(jù)或項目如數(shù)量等,以避免日常操作中的損失.VMIRolesandResponsibilitiesVMIRolesandResponsibilities–

PerformanceReporting

Hub:

對供應商的表現(xiàn)每月作出評報,HubDown或者ETA可信度

每月提供庫存變動給供應商和FOXCONN.GSP:

平衡過去performancedatawithinevaluationprocess

必要時進行強制手段.Supplier:

維護供應商Scoreboard,及時溝通並找出解決方式.VMIRolesandResponsibilitiesVMIRolesandResponsibilities–

TermsandConditionsNegotiations

BUs:提供input給GSP有關(guān)BUrequirementsforsuppliertermsandconditions.參與供應商的選擇.核準運費及Hub費用._與GSP溝通需求.行使BU的責任.Supplier:與VMI

Hub商談Hub’sTs和Cs.確保100%地供貨.Hub:

與供應商合作制定MOU和簽定合同,加入VMI.執(zhí)行Ts&Cs談判.VMIRolesandResponsibilitiesVMIRolesandResponsibilities–

TermsandConditionsNegotiations(cont.)

GSP:選擇最好的供應商.平衡各事業(yè)處需求.與BUs合作制定相應的供應鏈模式.制定FOXCONN/供應商合同.為供應商和BUs提供溝通的機會.為Hub提供一些標準給供應商,如棧板規(guī)格限制等.通過溝通或Ts&Cs訊流及時更新數(shù)據(jù).管理責任:

會總BUs需求與供應商談判. Betheescalationpoint

VMIRolesandResponsibilitiesVMIRolesandResponsibilities-

VMIsupplierrelationships

GSP:介紹供應商給Hub.幫助並確保BUs順利地將收、發(fā)貨任務(wù)轉(zhuǎn)移到Hub.建立BlanketPO操作流程.

與供應商合作與VMI溝通,提供初始資料.並安排BUs.供應商和Hub初次接觸.Supplier:學習VMI操作流程.Hub:為供應商提供VMI作業(yè)文件.根據(jù)供應商要求提供Hub服務(wù).介紹VMI操作流程給供應商.VMIRolesandResponsibilitiesVMIRolesandResponsibilities-Warehousing

GSP:

為特殊供應商/貨物提供倉儲的技術(shù)參數(shù).

提供指導方針和檢查,以確保Hub達到安全標準.提出那些物料要高度保護.

Supplier:

給出指導方針並檢查倉庫環(huán)境以便其達到供應商的安全要求.Hub:

提供安全的倉儲環(huán)境.執(zhí)行收貨、存貨、發(fā)貨.VMIRolesandResponsibilitiesVMIRolesandResponsibilities

異常管理

GSP:

處理異常(短缺、需求突增/減),返工,NPI和EOL.Supplier:確保供貨補貨提供具體運輸訊息給Hub.處理報關(guān)關(guān)稅等.Hub:幫助BUs和供應商及時溝通.反應迅速以確保庫存量100%精確.VMIRolesandResponsibilitiesCzechRepublic-----July2000Houston,USA-----May2001Fullerton,USA-----June2001LongHua,China-----March2002VMIHubSetUpVMIHubSetUpvmihub管理教材及供應商庫存課件

IQC:150SMReceiving:180SMDespatch:180SMRacking:500SMPallet:1640SMRMA:133SMNon-Bonded:217SMTotal:3000SM60IQC:150SMReceVMIHUBLayout-PhaseIII61VMIHUBLayout-PhaseIII27

VMIHubisrestrictedarea,onlyauthorizedpersonnelallowedtoenterthecagearea.VMIHuboperatorsshallalwayswearbadgewithpictureidentification.Cagedoorshallremainclosedatalltimeotherthanoperationtime.VMIHuboperationsupervisorshallberesponsibleforopeningandclosingthecagedoor.SecurityPolicy62VMIHubisrestrictedarea,o

Employeebackgroundcheck.Fixedcamerasfor24hoursnon-stoprecordinginstalledattheVMIHub,allthedatawillbekeptfor3months.Camerasareconnectedtosecurityofficeformonitoringdailyoperation.24hourspatrolbysec