化學(xué)品管理服務(wù)

ChemicalManagementServices

化學(xué)品管理服務(wù)

ChinaOutsourcingForum中國外包論壇MrHamishMoffatAsia-PacificSegmentDirector:Automotive亞太市場總監(jiān)November16,2007Agenda目錄Introduction:BP公司介紹：碧辟Ourindustriesevolutiontooutsourcing我們?cè)谕獍?wù)上的業(yè)務(wù)進(jìn)展Castrol’sofferdevelopment嘉實(shí)多服務(wù)方案的發(fā)展2CastrolIndustrialLubricants&Services

>2,000employeesglobally

OurfocusedsegmentsareAutomotive,MachineryManufactureandMetals.

100+years’experienceinmetalworkingfluids20years’experienceinfluidandoutsourcingservicesGlobalbusinesswithanetworkofsales,engineering,researchandmanufacturingcapabilitiesin50+countries嘉實(shí)多工業(yè)潤滑油及服務(wù)全球2000名員工我們所關(guān)注的市場集中在汽車、機(jī)械制造以及鋼鐵行業(yè)具有100多年的潤滑油和金屬加工液領(lǐng)域的經(jīng)驗(yàn)積累了20多年的化學(xué)品管理服務(wù)的經(jīng)驗(yàn)與全球50多個(gè)國家在銷售、工程、研發(fā)和制造環(huán)節(jié)開展了廣泛合作Introduction介紹BP:

oneoftheworld‘slargestenergycompanies,providingitscustomerswithfuelfortransportation,energyforheatandlight,retailservicesandpetrochemicalsproductsforeverydayitems.employs96,000people,operatesinmorethan100countriesworldwideandservesmorethanamillioncustomerseveryday.BP集團(tuán)全球最大的能源公司之一，為客戶提供日常所需的交通運(yùn)輸燃油、供暖照明能源、零售服務(wù)以及石化產(chǎn)品。全世界超過100個(gè)國家擁有96,000名員工，每天為超過一百萬的用戶服務(wù)。3Agenda目錄Introduction:BP公司介紹：碧辟Ourindustriesevolutiontooutsourcing我們?cè)谕獍?wù)上的業(yè)務(wù)進(jìn)展Castrol’sofferdevelopment嘉實(shí)多服務(wù)方案的發(fā)展4Evolutionofindustriallubricantssupply工業(yè)潤滑油供應(yīng)的業(yè)務(wù)演變Pre1980–productsupply(logisticsandpriceperlitrefocussed)1980–customerneedsfortailoredsolutionsbecomeevident1982-Outsourcingconceptdevelopment:1983-1984:FirstPilotinoutsourcedlubricationmanagement:1986-1987LargeScaleImplementation1988andbeyond-globalgrowth1990s–ScopeexpandstofullChemicalManagementServicesOutsourcing

1980年前：產(chǎn)品供應(yīng)（關(guān)注于物流和每升售價(jià)）1980年后：客戶需要更為專業(yè)的解決方案1982年后：外包概念的發(fā)展1983-1984：第一個(gè)潤滑油管理的外包1986-1987：大規(guī)模的應(yīng)用1988之后：全球范圍增長1990年后：拓展至全面化學(xué)品管理服務(wù)的外包5WhatisChemicalManagementServices?什么是化學(xué)品管理服務(wù)?CMSistheoutsourcingofmanagementofonsitechemicalsatmanufacturingfacilities.CMSofferscustomersabroadchoiceandtheflexibilitytheyneedtoincreasetheirfacility’sproductivityanddecreasetotalcostofoperation.Functionaland/orLaborManagementApplicationandSupportRecommendationandmanagementofcriticalandnoncriticalchemicalsandsupportintheirapplication.ProcurementofChemicalsEnvironmental,HealthandSafetyResponsibilityforpurchasingthefacility’schemicals.ResponsibilityformanagementofMSDSdocumentation,trainingprograms,etc.Directionand/orcontrolofroutinechemicalmaintenanceandassociatedactivitiesthroughouttheplant.ProcessImprovementsProjectdevelopmentandparticipationtoimproveprocessesaffectedbythechemicals.InventoryManagementManagementandsometimesownershipofinventory.6WhatisChemicalManagementServices?什么是化學(xué)品管理服務(wù)?

CMS是指在生產(chǎn)現(xiàn)場對(duì)化學(xué)品提供外包管理的服務(wù)。按照客戶需求CMS提供了廣泛的方案選擇和靈活運(yùn)用，以增加生產(chǎn)設(shè)備的產(chǎn)出的同時(shí)，降低運(yùn)行成本。功能及/或人力管理應(yīng)用和支持對(duì)于認(rèn)可和非認(rèn)可的化學(xué)品推薦和管理，并對(duì)其應(yīng)用提供支持化學(xué)品采購環(huán)保、健康和安全負(fù)責(zé)采購到最合適的化學(xué)品對(duì)MSDS文件進(jìn)行管理及課程培訓(xùn)等指導(dǎo)和/或控制常規(guī)化學(xué)品維護(hù)并在生產(chǎn)現(xiàn)場對(duì)這些工作進(jìn)行協(xié)調(diào)。提高工藝流程通過推動(dòng)和參與項(xiàng)目，對(duì)與化學(xué)品應(yīng)用有關(guān)的工藝流程進(jìn)行優(yōu)化庫存管理對(duì)庫存進(jìn)行管理，某些情況下甚至可提供倉儲(chǔ)承包服務(wù)7WhyCMS?為什么要CMS？

Hiddenrisksandcostsofferopportunitiesforsavings

Thesemanagementcostscanbelarge:upto$3forevery$1spentonchemicals.However,theseareoftenoverlookedbecausetheyarehiddenamongmanydepartmentbudgets.潛在的風(fēng)險(xiǎn)和成本提供了成本節(jié)省的可能性這些管理上的成本被放大了：每1美元的化學(xué)品消耗可能導(dǎo)致3美元的管理成本然而，這些成本常常被忽視，因?yàn)樗鼈冸[藏在許多部門的預(yù)算之中。8CMS:AGrowingTrendCMS：一個(gè)成長性的趨勢Source:

CMSIndustryReport2004(ProviderEstimates),CSPindustrysurveysandestimates.EstimatedCMSMarketPenetration(NorthAmerica)北美地區(qū)CMS的市場滲透<<<<9CMSalignsincentivesCMS的模式下的“雙贏”Traditional:CompetingincentivesMaterial

(cost,volume)SupplierwantstoincreaseBuyerwantstodecreaseCMS模式：雙贏循環(huán)利用的成本（材料，勞動(dòng)力，廢液管理）產(chǎn)能CMS供應(yīng)商希望提高采購商同樣希望提高CMS:AlignedincentivesTotallifecyclecosts(material,labor,wastemanagement)ProductivityCMSproviderwantstoimprove

Buyerwantstoimprove傳統(tǒng)模式：利益沖突材料(成本，消耗量)供應(yīng)商希望增加采購商希望降低10TypicalValueGeneration典型的增值模型ContractYear:0123Total3YearCostSavingsRealizedByCustomer

ChemicalSpendChemicalRelatedProcessSpendTotalCustomerSpendChemicalUsageReductionProcessCostReductionProjectsChemicallifeincreaseReducedChemicalconsumptionusingnewtechnologyProcessCostSavingsDuetoNewTechnologyCastrol’sLaborCostInflationAdjustedYearlyCastrol’sAnnualProfit113年后在客戶處所降低的成本值ContractYear:0123Total合同周期：總計(jì)化學(xué)品消耗成本與化學(xué)品使用相關(guān)的工藝成本客戶的整體成本化學(xué)品用量降低工藝成本降低化學(xué)品壽命的延長通過應(yīng)用新工藝促使化學(xué)品消耗的降低由于新工藝的使用導(dǎo)致工藝成本降低嘉實(shí)多試驗(yàn)成本增加值（每年調(diào)整）嘉實(shí)多每年的利潤TypicalValueGeneration典型的增值模型12Example:FordMotorCompany

案例：福特汽車LargeFordComplexencompassing8plants

AnnualchemicalbaselineinmillionsofdollarsIncludescoolants,washer&watertreatmentchemicals,hydraulic,lubeoils&greasesCostperunitcontractCumulativesavingsover3yearcontract:

$1.6millionMorethan50%savingsovertraditionalpayasusedfee.圍繞福特8個(gè)工廠的大型項(xiàng)目每年的化學(xué)品消耗以百萬美元計(jì)算

包括切削液，清洗劑和水處理化學(xué)品，液壓油，潤滑油和潤滑脂按件計(jì)算成本的合同三年合同期之后的累積節(jié)省160萬美金與傳統(tǒng)支付方式的支出相比，節(jié)省的費(fèi)用超過50%。13Agenda目錄Introduction:BP公司介紹：碧辟Ourindustriesevolutiontooutsourcing我們?cè)谕獍?wù)上的業(yè)務(wù)進(jìn)展Castrol’sofferdevelopment嘉實(shí)多服務(wù)方案的發(fā)展14TheCastrolserviceofferframework

嘉實(shí)多服務(wù)方案框架15CastrolCompleteCMS

嘉實(shí)多全面化學(xué)品管理服務(wù)

Comprehensivefluidssupplyandmanagement.Onsitemanagementwiththescopeofservicesyourequire.

KPI-drivenperformancewithfixedorprice-per-unitpricing.

Processandproductoptimization,includingwasteminimizationprograms.ShutdownactivitymanagementHealth,safetyandenvironmentmanagementOperatortrainingprograms全面的流體供應(yīng)和管理按照客戶需求提供不同級(jí)別的界定現(xiàn)場服務(wù)范圍的管理績效（KPI）指標(biāo)：通過計(jì)算單件產(chǎn)品的生產(chǎn)成本變化來監(jiān)控CMS的效果工藝流程和產(chǎn)優(yōu)化品，包括廢棄物最低排放量的程序化學(xué)品管理降低停機(jī)時(shí)間健康、安全和環(huán)保管理操作人員的現(xiàn)場培訓(xùn)項(xiàng)目CompleteCMS

providesfor

thecomprehensivemanagementofon-siteconsumableswithguaranteedcostandrelatedprocessimprovements,relatingtoyearoveryearcostsavings.以實(shí)現(xiàn)所承諾的成本控制和提高相應(yīng)的加工工藝為目標(biāo)，對(duì)現(xiàn)場使用的化學(xué)消耗品進(jìn)行全面的管理，并最終實(shí)現(xiàn)生產(chǎn)成本的逐年下降。16YOURADVANTAGEINANINDUSTRIALWORLD謝謝！ThankYou!17

GlobalCMS

Accounts全球CMS客戶清單18GlobalCMS

Accounts全球CMS客戶清單19CMSprovidersimprovelifecyclemanagement促進(jìn)化學(xué)品再循環(huán)管理

Procurement采購Bestpricepurchasing最優(yōu)的采購價(jià)格Suppliermanagement供應(yīng)商管理Reviewandauthorization評(píng)估及認(rèn)可“Green”substitutes“綠色”替代品Receipt入庫Physicalinspection物理檢查Qualitycontrol質(zhì)量控制Labelingandre-packaging貼標(biāo)和再包裝Inventory庫存Inventorytrack