2022年河南省信陽市成考專升本英語自考測試卷(含答案)

2022年河南省信陽市成考專升本英語自考測試卷(含答案)學(xué)校:________班級:________姓名:________考號:________

一、單選題(50題)1.Newtypewriterscostabout________priceofthesecond—handones．

A.threetimesthe

B.athreetimes

C.thethreetimes

D.threetimesa

2.Sobadly______inthecaraccidentthathehadtostayinhospitalforseveralweeks.

A.didheinjureB.heinjureC.washeinjuredD.hewasinjured

3.Little_________thattheirplanhasbeenDiscovered．

A.didtheysuspect

B.dothesuspect

C.dotheysuspect

D.theysuspect

4.She'sfainted.Throwsomewateronherfaceandshemay______.

A.comeroundB.comebackC.comeagainD.comeout

5.Theyrequiredthatallthenecessarydocuments______tothepresident'sofficebeforetheendofthismonth.

A.behanded

B.mustbehanded

C.shouldhandin

D.hadbeenhandedin

6.WewereoverjoyedatthenewsofChina__________anotherman-madesatel1ite．A.startingB.1aunchingC.fightingD.shouting

7.Notuntilthisterm______torealizehowimportantthissubjectistohisfuturecareerasadiplomat.

A.hebeganB.didhebeginC.hehasbegunD.thathehasbegun

8.Iwonderhowmuch______.

A.thatcarwasB.wasthatcarC.isthatcarD.thatcaris

9._______manytimes,hefinallyunderstoodtheproblem.

A.ToldB.TellingC.HavingtoldD.Havingbeentold

10.Thesenationalparksareveryimportantforpreservingmanyanimals,whichwouldruntheriskofbecomingextinct.

A.insteadB.thereforeC.neverthelessD.otherwise

11.TomandJackarebothveryclever._________,Tomis____________Jack.

A.Allinall;asacleverboyas

B.Inotherwords;ascleveraboyas

C.Thatistosay;asacleverboyas

D.Inword;ascleveraboyas

12.______youmayberight,Ican'taltogetheragree.

A.WhileB.AsC.ifD.Since

13.Iwonderedwhatdifficultyhehad_________theplan?

A.tocarryout

B.carryingout

C.carriedout

D.withcarryingout

14.Busyastheyare,parentsshould______atleasttwohourstospendwiththeirchildren.

A.setoutB.setawayC.setasideD.setoff

15.—TheremustbeadozenpensinthishousebutIcanneverfindonewhenIneedthem.—Keeplooking.______issuretoturnup.

A.OneB.ItC.ThatD.This

16.Mary，_________here——everybodyelse，staywhereyouare．

A.comeB.comesC.tocomeD.coming

17.Helenalwayshelpshergrandmothereventhoughgoingtoschool____mostofherday.

A.takesupB.makeupC.saveupD.putup

18.Heistooweakto______theheavybox.

A.riseB.putC.raiseD.arise

19.______today,bewouldgettherebyFriday.

A.Wereheleave

B.Wasbeleaving

C.Werehetoleave

D.Ifheleaves

20.Sometimeschildrenhavetrouble______factfromfictionandmaybelievethatsuchthingsactuallyexist.

A.toseparateB.separatingC.forseparatingD.ofseparating

21.NotonlyIbutalsoTomandMary______fondofcollectingstamps.

A.amB.willC.areD.have

22.Hishandwritingis______yours.

A.morebetterB.aswellasC.muchbetterthanD.asbetteras

23.Thesquirrelwasluckythatitjustmissed_______.

A.catchingB.tobecaughtC.beingcaughtD.tocatch

24.Inoticedhiseyes______,becausetheywereverylarge.

A.inparticularB.withparticularC.inspecialD.withspecial

25.While______ajob,thegraduatestudentgotanoffertostudyabroad

A.appliedforB.applyingtoC.appliedtoD.applyingfor

26.—Oh,Mary!YoushoulddoyourworkinsteadofsittingherewatchingTV.—______.

A.That'snotaverygoodidea.

B.TVproducesgoodinfluenceonchildren.

C.Whatmakesyousaythat?

D.YousaidTVwaseducational.

27.Janehasbrownhair,infact,it'squitesimilarinshade______yours.

A.asB.withC.likeD.to

28.______hecome,theproblemwouldbesettled.

A.WouldB.ShouldC.ShallD.If

29.Tomwasabouttoclosethewindows_______hisattentionwascaughtbyabirdA.whenB.suddenlyC.andD.till

30.—Theeducationsystemratherthantheteachers______toanswerfortheoverburdenonthestudents—IagreeIhopethereform.beingcarriedoutinourcountrywillhangaboutthe_____results.

A.are;desiredB.is;desiredC.are;desiringD.is;desiring

31.Sicknessdeprivedme______thepleasureofseeingyou.

A.fromB.ofC.outofD.with

32.—What'sthechanceofthere______anelectionthisyear?—Ihavenoidea.

A.isB.tobeC.beingD.be

33.—ThisismynewdogHisnameisWisdom—That'sinterestingWhy______didyougivehimsuchaname?

A.intheearthB.inworldC.onearthD.ontheworld

34.-Betweenthetwopossibleplans,I‘mbound_____thesecondoneA.favouringB.tofavourC.forfavouringD.tofavouring

35.Thewaterwillbefurtherpollutedunlesssomemeasures______.

A.willbetakenB.aretakenC.weretakenD.hadbeentaken

36.Hewasamanofstrongfeelings,______normallylayhiddendeepinsidehim.

A.itB.thatC.thoseD.which

37.Itisreportedthatmanyanewhouse_______atpresentinthedisasterareaA.arebeingbuilt

B.werebeingbuilt

C.wasbeingbuilt

D.isbeingbuilt

38.Afterallthistimeyou‘dthinkhe‘dhaveforgotten，________?

A.shouldyouB.wouldn"tyouC.don"tyouD.doyou

39.Thesearchwas_______whennightcame,eventhoughthechildhadnotbeenfoundA.approvedB.acquiredC.achievedD.abandoned

40._____cryingsadly,heraisedhisheadandlettearsstreamdownhisfaceonpurposeA.TobeseenB.SeeingC.ToseeD.Havingseen

41.TheheavysnowcouldnotkeepUS_________goingouttowork．

A.onB.upC.uponD.from

42.Letmehelpyou,______?

A.won'tyonB.willyouC.shallID.shan'tI

43.Sendmyregardstoyourwifewhenyou__________home．

A.wroteB.willwriteC.havewrittenD.write

44.Mr.Black,ournewEnglishteacher,isstrict______kind.

A.orB.butC.withD.aswell

45.CountriesthattraditionallyneverallowedforeignstudentstostayandworklikeGermanyortheUnitedKingdom—arefacingtheirownlabor______ininformationtechnologyandrelaxingtheirimmigrationlaws.

A.cutsB.shortagesC.weaknessesD.imports

46.tosunlightfortoomuchtime,asthedoctorssay,willdoharmtoone‘sskin.

A.Beingexposed

B.Havingexposed

C.Exposed

D.Afterbeingexposed

47.Thisisjusttheplace______heandhiswifevisitedlastyear.

A.whereB.thatC.whenD.why

48.Icanneverforget______thefamousactressduringhervisittoourschool．

A.havingbeenmetB.tomeetC.tohavemetD.meeting

49.

Allthestudentswenttothemagicshowyesterday.Itwasreally______A.amusinglyB.amuseC.amusingD.amused

50.______yourhomeworkandmakesurethatyoudon't______anymistakes.

A.Do;doB.Make;makeC.Make;doD.Do;make

二、翻譯(5題)51.他贊成采取嚴(yán)格的措施來控制污染。

52.Womenhaveslightlybettermemoriesthanmen,possiblybecausetheypaymoreattentiontotheirenvironment,andmemoryreliesonjustthat.

53.Whetherhelikesthepresentornotisnotcleartome._____________________________________________________________________________

54.Astohisexperience,heisnotverysuitableforthisposition.

55.Notuntilthebeginningofthetwentiethcenturydidthehumanbeingslearntopreventthediseasefromspreading.

三、英譯漢(10題)56.Somepeoplefeelthatwhenthingslikethishappen,itisnotjustacoincidence,butamanifestationofsomehigherpowerororderwhereallthings,includingourthoughts,cometogether.

57.Butprivilegedchildrendohaveabettersenseoftheirpositionsintheworld.

58.Agoodathleteshouldsetagoodexampleandactasarolemodeltoyoungpeople.

59.17thcenturysailingshipsweresmallandrolledheavilyinroughseas,somostofthepassengerswereseasick.(Passage2)

60.InEnglandhewasgrantedanhonorarydegreefromOxford—anunusualhonorforacitizenofayoung,unculturednation—andhereceivedthemedaloftheRoyalSocietyofLiterature.(Passage1)

61.(Ifthemedicineistakenintime),itwillbequiteeffective.

62.Ilookedoutbutitwasnowtoodarktoseeanythingclearly.(Passage3)

63.Evenstudentsofaverageintelligencecanalsobecometopstudentsbyimprovingtheirstudyhabits.

64.Infact,anyonewhowouldchallengeanother'sopinionislikelytobebrandedintolerant.

65.Itistheshopkeeper'sresponsibilitytotakethecomplaintseriouslyandtoreplaceorrepairafaultyarticleorputrightpoorservice,becauseheisthepersonwithwhomyouhaveenteredintoanagreement．

四、詞匯與語法知識(10題)66.Bobis__rudethateveryonedislikeshim.

A．so

B．too

C．very

D．such

67.

第11題Itisquitenecessaryforateachertohavegoodmannersand__________knowledge．

A.extensiveB.expensiveC.intensiveD.expressive

68.

第10題_________travellingbybikehasdisadvantages，italsohasadvantages．

A.NomatterhowB.WhileC.ProvidingthatD.Sothat

69.12.Yourhandwritingis______mine.A.morebetterB.aswellasC.muchbetterthanD.morebetterthan

70.Hespokeinsuchahighvoice__________atthefartherendoftheroom．

A.astobeheardB.tobeheardC.astohearD.tohear

71.__electronsarestillsmaller.

A．Asatomssmallare

B．Asatomssmalleras

C．Smallasatomsare

D．Smalleratomsasare

72.7.He______backandheleftanoteforyou.A.cameB.hasbeenC.willbeD.isbeing

73.13.Hewassittinginthechair,______abook.A.readB.wasreadingC.readingD.withreading

74.16.—Whydidn'tyougotothecinemayesterday?—I______,butmydaughterreturnedfrom

America

themomentIwasleaving.A.didB.wouldC.wasgoingtoD.had

75.Weshouldlook__________thematterbeforewereachaconclusion.

A.intoB.forC.toD.at

五、閱讀理解(10題)76.Thepassageisintendedto查看材料

A.warnusofthedangerinthesubway

B.showushowtosavepeopleinthesubway

C.tellusaboutasubwayrescue

D.reportatrafficaccident

77.PassageFiveThephoenixwasoneofthemostmagnificentbirdsthateverlived．Unfortunatelyforbirdwatchers，thegrandphoenixlivedonlyintheimaginationsoftheancientGreeksandEgyp．tians．

AccordingtoGreekmythology，onlyonephoenixatatimelivedonetLrth．Thephoenix，amale，wasbrightlycolored，withgoldandredfeathers．Legendhasitthatthesinglebirdlivedforexactly500years．JustbeforeitwastoDie，itwouldbuildanest．Themythicalbird，slasttaskwastositpatientlyonthenest，waitingforthesuntostarttheDrytwigsburningandsetthenestablaze．Butastheproudphoenixsacrificeditselfinflame，atinywormwouldcrawlfrombeneaththeashes．Thiswormgrewintoanewphoenix．ItsfirsttaskWastogatherupitsfathersashesandburytheminthetempleoftheEgyptiansungodinHeliopolis，theCityoftheSun．EachrebornphoenixlivedouttheremainderofitslifeinArabia．

Today，thephoenixsymbolizesimmortality．Also，someonewhosucceedswhereheorshehadpreviouslyfailedisoftenreferredtoasaphoenix．

ThispassageDiscussesanancient_________．

A.kingB.kythC.kairytaleD.kod

78.

Successfullanguagelearnersare,learnerswithapurpose.

A.diligent;energetic

B.independent;active

C.diligent;active

D.dependent;passive

79.Whichofthefollowingstatementsistrue?

A.Theauthor'sfatherbuiltabonfireonVEDay.

B.Theauthor'sfatherhadfoughtintheFirstWorldWar.

C.Theauthor'sfatherhadfoughtintheSecondWorldWar.

D.Theauthor'sfatherthrewtwochairsonthefiretokeepitgoing.

80.

Whatisimpliedbutnotstatedinthepassageisthatinthepast

A.blue-collarworkersmadeabetterlivingthanwhite-collarworkers

B.collegeandgraduateschoolstrainedmoreskilledworkers

C.thereweremorewhite-collarworkersthanblue-collarworkers

D.therewerelesswhite-collarworkersthanblue-collarworkers

81.Accordingtothispassage,working-classparentsaremorelikelythanmiddle-classparentsto______.

A.usephysicalpunishmentfordiscipline

B.havechildrenwhofinishcollege

C.havechildrenwhoareoutofcontrol

D.showlesslovetotheirchildren

82.

Havingtwoeyes,insteadofone,isparticularlyusefulfor______.

A.seeingatnight

B.seeingobjectsfaraway

C.lookingoverawidearea

D.judgingdistances

83.Internet-addictedjobseekersmaybepartlythecauseofthefactthatitistakingtheunemployed23%longertofindanewpositionthanittookduringtherecession(經(jīng)濟(jì)蕭條),whenthe“benefits”ofonlinejobsearchingwereunavailable.“AgrowingnumberofunemployedAmericanswastetimebrowsing(瀏覽)theestimated4,000to5,000onlinejobsites,fillingthemwithresumes,andthenwaitingforreplies.Itiscommonforlong-timejoblessness,”arguesProfessorJohnA.Challenger.AlthoughtheInternethasthepotentialtobeveryusefulforjobseekersandithasbecometheprimarytoolformany,Challengerbelievesthatitshouldbeconsideredsecondarytobetraditionaltechniqueofmeetingwould-beemployersinperson.Inadditiontoslowingjobsearchefforts,theInternetismakingthehiringprocesslongerfortheemployer.Inasurveyof5,000hiringmanagersbyanonlineresumesite,72%saidthatamajorityoftheresumestheyreceivedinresponsetoanonlinejobpostingdidnotmatchtheposition’sdescription.“Themoreunrelatedresumesmanagershavetogothroughinordertoselectthefewtobringinforinterviews,thelongerittakestofilltheposition,”pointsoutChallenger.“Oneresultofthishasbeentheincreaseduseofscreeningsoftwarebyemployers.Thiswillmakeitevenmoredifficultforjobseekersgettheirresumesinfrontofthehiringexecutiveforaninterview.”“AllofthisisnottosaythattheInternethasnotrevolutionizedjobhunting.IthascertainlymadeiteasierforsomeoneinSanFrancisco,forexample,tosearchforjobopeninginMiami.Inaddition,theabilitytoconductkeywordsearcheshavereducestheamountoftimeittakestofindthetypeofpositionapersonisseeking.”“JobseekersmustlearnhowtousetheInternetasatool,ratherthanjustreplyingonitasameansforsubmittingelectronicresumes,”concludesChallenger.Accordingtothepassage,thecomingofonlinejobsearchingbrings__________A.longerwaitingtimefortheunemployed

B.longercomputertechnologytrainingforthejobsearchers

C.moreunemploymentthroughouttheU.S.A.

D.morejobopportunitiesintheInternetworld

84.Accordingtothefirstparagraph,theatmosphereisessentialtomaninthat

A.itprotectshimagainsttheharmfulraysfromspace

B.itprovidessufficientlightforplantgrowth

C.itsuppliestheheatnecessaryforhumansurvival

D.itscreensoffthefallingmeteors

85.

BobDylanisknownforeverythingbelowEXCEPT______.

A.hisparticularvoice

B.thequalityofhissong-writing

C.thequantityofhisrecordsales

D.hisimportanceinrockmusic

六、作文(1題)86.Youaretowritein100-120wordsonthetopicGlobalShortageof

FreshWater.YoushouldbaseyourcompositionontheoutlinegiveninChinesebelow

：1.人們認(rèn)為淡水是取之不盡的

;2.實(shí)際上淡水是短缺的;3.我們應(yīng)當(dāng)怎么辦。

參考答案

1.A【句子大意】新打字機(jī)的價格是二手貨的三倍。

2.C解析：副詞so置于句首，句子應(yīng)該用倒裝語序，某人受傷用sb.beinjured來表示，故答案為C。

3.C

4.A解析：句意：她昏倒了。給她臉上澆些水，或許她會醒過來。本題考查詞組辨析。comeround：過訪，繞道而來，蘇醒過來；comeback：回來，恢復(fù)；comeagain：再說一遍，重復(fù)一遍；comeout：出來，傳出。

5.A解析：本題考虛擬語氣在名詞性從句中的用法。在“ask(advise，desire，ordersuggest，require，etc。)+the廣引導(dǎo)的從句中，謂語動詞應(yīng)用“should+認(rèn)”，should可以省去，再結(jié)合語態(tài)，故A項(xiàng)正確。本句大意為：他們要求所有的必要文件都必須在月底之前交到校長辦公室。

6.Blaunch為“發(fā)射”講；其余為干擾項(xiàng)。

7.B解析：表示否定的副詞前置于句首，句子需要不完全倒裝，即助動詞提前。其余選項(xiàng)均可排除。除Notuntil外還有never，seldom，rarely，seldom，no，little，hardly，innotime等否定副詞或結(jié)構(gòu)放在句首時，句子需要部分倒裝。

8.D解析：從句中的問句主謂不倒裝。從句的時態(tài)隨主句。我想知道那輛車的價格。

9.D

10.D

11.B

12.A解析：while意為“雖然”；as意為“因?yàn)椤保籭f意為“如果”；since意為“因?yàn)椤?。根?jù)題意選A。

13.B

14.C

15.A解析：根據(jù)上文提到“findone”，故下文中也應(yīng)填one，表示泛指。

16.A本題考查祈使句型：

【應(yīng)試指導(dǎo)】句意：Mary，到這里來，其余的人待在原處。根據(jù)句子的結(jié)構(gòu)可判斷出這是個祈使句。所以要用動詞原形開頭。Mary在句中不是

主語，而是“呼語”。

17.A

18.C解析：本題考查詞義的辨別。rise出現(xiàn)，put放下，raise提起，arise升高。

19.C解析：本題考查倒裝虛擬語氣用法。本句是表示與將來事實(shí)相反，所以從句用wereto形式。句意為：如果他今天出發(fā)的話，他就會在星期五以前到達(dá)那里。

20.B解析：本題考查固定搭配。havetrouble(in)doingsth.“做某事有困難”。句意為：有時孩子們在分清故事和現(xiàn)實(shí)方面會有困難，相信故事中的事確實(shí)存在。

21.C解析：notonly…butalso連接主語時，謂語動詞根據(jù)就近原則由butalso后的成分來決定。TomandMary是兩個人，所以動詞用復(fù)數(shù)形式。

22.C解析：much用在句中修飾比較級better。

23.C

24.Ainparticular是固定搭配，意為“特別地”。

25.Dapplyto應(yīng)用；applyfor申請

26.D解析：上句責(zé)備瑪麗應(yīng)該做作業(yè)而不是坐到那兒看電視，下句是瑪麗對媽媽責(zé)備的一種辯解：“你說過電視是有教育意義的?！彼訢項(xiàng)正確。

27.D

28.B解析：此處是對將來情況的假設(shè)。虛擬條件句的謂語部分為should，had或were時，可把if省去，而把should，had或were放在從句的主語之前，構(gòu)成主謂部分倒裝。

29.A

30.B解析：theeducationsystem是主語，謂語動詞應(yīng)用單數(shù)；thedesiredresults意為“期望的結(jié)果”。

31.B解析：本題考查動詞固定搭配的用法。deprive后常接介詞of，表示剝奪什么。

32.C

33.C

34.B

35.B解析：takemeasures意思為“采取措施”，本句應(yīng)用被動語態(tài)。

36.D解析：which修飾非限定性定語從句，指代前邊一句話。本題涉及句法知識——簡單句、并列句和復(fù)合句。例如：Hehastwodaughters.Theyaredoctors.(簡單句)Hehastwodaughtersandtheyaredoctors.(并列句)Hehastwodaughters,whoaredoctors．(復(fù)合句)

37.D

38.B考查反義疑問句。原句應(yīng)是：youwouldthinkhehadhaveforgotten…反義疑問句的規(guī)則是陳述部分是肯定式，疑問部分應(yīng)是否定式。Wouldthink表示推測，疑問部分也應(yīng)選擇would。選項(xiàng)B是正確的?！揪渥哟笠狻磕汶y道還認(rèn)為他已經(jīng)忘掉了，是嗎?

39.D

40.A

41.D

42.A解析：反問疑問句的陳述部分是肯定式時，疑問部分用否定式。以letme或letus起始的反問疑問句，疑問部分用willyou或won'tyou，所以選項(xiàng)A是正確的。

43.D本題考查時態(tài)。

【應(yīng)試指導(dǎo)】句意：當(dāng)你寫信回家的時候，請代我向你的妻子問好。在時間狀語從句中用一般現(xiàn)在時代替一般將來時。

44.B

45.B解析：cuts“裁減”；shortages“短缺”；weaknesses“弱點(diǎn)”；imports“進(jìn)口”，故正確選項(xiàng)為B。

46.A

47.B

48.D解析：forgetdoingsth．忘了已做過某事。注意區(qū)別forgettodosth。忘了而沒有做某事。

49.C所有的學(xué)生都去看了昨天的魔術(shù)表演。它太令人不可思議了。這里主要考查的是動詞的現(xiàn)在分詞和過去分詞的不同用法。Sth．bedoing表示某一事物令人怎么樣。Sb．bedone表示某人處于某種狀態(tài)。例：Theletteristouching．這封信令人感動。

Iammoved．我很感動。

50.D解析：本題考查動詞搭配。doone'shomework“做作業(yè)”；makemistakes“犯錯誤”。句意為：做作業(yè)，還要保證別犯錯誤。

51.Heagreestotakestrictmeasurestocontrolpollution.

52.女人的記憶力比男人稍微強(qiáng)一點(diǎn)這可能是因?yàn)樗齻兏幼⒁猸h(huán)境而記憶力就取決于環(huán)境。女人的記憶力比男人稍微強(qiáng)一點(diǎn)，這可能是因?yàn)樗齻兏幼⒁猸h(huán)境，而記憶力就取決于環(huán)境。

53.我不知道他喜不喜歡這個禮物。

54.就他的經(jīng)驗(yàn)而言,他并不適合這個職位.

55.直到二十世紀(jì)初，人類才學(xué)會防止疾病的傳播。

56.有的人認(rèn)為發(fā)生這類事情不僅僅是由于巧合而是有某種更高的力量或法則使一切事情包括我們的思想都匯集到了一處。有的人認(rèn)為，發(fā)生這類事情，不僅僅是由于巧合，而是有某種更高的力量或法則，使一切事情，包括我們的思想，都匯集到了一處。

57.不過有特權(quán)的孩子們對于自己的社會地位倒是有比較清楚的感覺……不過，有特權(quán)的孩子們對于自己的社會地位倒是有比較清楚的感覺……

58.一名好運(yùn)動員應(yīng)樹立一個好的榜樣給年輕人作出表率。一名好運(yùn)動員應(yīng)樹立一個好的榜樣，給年輕人作出表率。

59.17世紀(jì)的帆船很小并且在風(fēng)大浪急的海上顛簸得厲害所以大多數(shù)乘客都會暈船。17世紀(jì)的帆船很小，并且在風(fēng)大浪急的海上顛簸得厲害，所以大多數(shù)乘客都會暈船。

60.在英國他被牛津大學(xué)授予榮譽(yù)學(xué)位這對于一個年輕的落后的國家的公民來說是個不尋常的榮譽(yù)并且他還榮獲了皇家文學(xué)院的獎?wù)?。在英國他被牛津大學(xué)授予榮譽(yù)學(xué)位，這對于一個年輕的落后的國家的公民來說是個不尋常的榮譽(yù)，并且他還榮獲了皇家文學(xué)院的獎?wù)隆?/p>

61.若及時服藥若及時服藥

62.解析：我向外看去，但天太黑了，看不清任何東西。

63.即使智力一般的學(xué)生也可以通過改進(jìn)學(xué)習(xí)習(xí)慣而成為優(yōu)秀生。即使智力一般的學(xué)生也可以通過改進(jìn)學(xué)習(xí)習(xí)慣而成為優(yōu)秀生。

64.事實(shí)上任何對他人的意見持異議的人都有可能被視作不可容忍之人。事實(shí)上，任何對他人的意見持異議的人都有可能被視作不可容忍之人。

65.店主有責(zé)任認(rèn)真對待投訴更換或修理有毛病的商品改進(jìn)服務(wù)因?yàn)樗桥c你訂有協(xié)議的人。店主有責(zé)任認(rèn)真對待投訴，更換或修理有毛病的商品，改進(jìn)服務(wù)，因