版權(quán)說(shuō)明:本文檔由用戶提供并上傳,收益歸屬內(nèi)容提供方,若內(nèi)容存在侵權(quán),請(qǐng)進(jìn)行舉報(bào)或認(rèn)領(lǐng)
文檔簡(jiǎn)介
課程設(shè)置介紹自己 GREETING接客WELCOME用餐DINING入住HOTEL打電話TELEPHONE介紹公司INTRODUCTION購(gòu)物SHOPPING送客SEE-OFF(問(wèn)候)GreetingpeopleGivinggreetings(問(wèn)候)Goodmorning!/Afternoon!/EveningGladtomeetyou/Nicetomeetyou/Nicemeetingyou!Howdoyoudo?Hello!/Hi!Responding(回答)togreetings1.Prettygood,thankyou.Verywell,thankyou.2.Can’tcomplain./So-so,thanks./Nottoobad.3.I’mextremelywell,thankyou.I’mverywellindeed,thankyou.Makingintroduction(介紹)IntroducesomebodyLetmeintroduce……toyou.Letmeintroduceyouto……Thisis…….Allowmetointroduce…..MayIhavethepleasure/honorofintroducing….ThisisMr./Miss/Mrs.Meet……I’dlikeyoutomeet….IntroduceyourselfI’m…./Howdoyoudo?I’m…../allowmetointroducemyself.I’m……RespondingtointroductionsI’mverygladtomeetyou.Nicetomeetyou.Exercises(練習(xí))1.A.__________,Mr.Wang.B.Oh,_________.Mr.Smith.Fancymeetingyou.A.yes,_________.B.How___________?A.________.Andyou?B.____________,thanks.2.AnewemployeeAlexWhite:I’djustliketo_______.Myname’sAlexWhiteandI’mthenewexportsalescoordinator.ChrisGrey:oh,yes.I’veheardofyou.How______?I’mChrisGrey.__________you.Haveyoujustarrive?1.A.Goodmorning,Mr.Wang.B.Oh,Goodmorning.Mr.Smith.Fancymeetingyou.A.yes,gladtomeetyou.B.Howarethingsgettingonwithyou?A.Fine.Andyou?B.I’mfinetoo.thanks.2.AnewemployeeAlexWhite:I’djustliketointroducemyself.Myname’sAlexWhiteandI’mthenewexportsalescoordinator.ChrisGrey:oh,yes.I’veheardofyou.Howdoyou
do?I’mChrisGrey.Pleasetomeetyou.Haveyoujustarrived?LizJones:avisitorfromUSA,isvisitingtheofficeinRizhao.TonyHarris:MsSmith,I’d_____Mrs.Jones.Mrs.JonesisfromoursalesofficeinLondon.LizJones:Hi!ClairSmith:______?Mrs.Jones?I’vebeen_____meetingyou.LizJones:oh,please_____Liz.ClairSmith:AndI’mClair.LizJones:Hi!ClairSmith:Well,Liz,didyou________?LizJones:Yeah,nottoobad.LizJones:avisitorfromUSA,isvisitingtheofficeinRizhao.TonyHarris:MsSmith,I’dlike
youtomeetMrs.Jones.Mrs.JonesisfromoursalesofficeinLondon.LizJones:Hi!ClairSmith:Howdoyoudo?Mrs.Jones?I’vebeenlookingforwardtomeetingyou.LizJones:oh,pleasecallmeLiz.ClairSmith:AndI’mClair.LizJones:Hi!ClairSmith:Well,Liz,didyouhaveagoodjourney?LizJones:Yeah,nottoobad.接待客人1.Didyouhaveagoodjourney?Hello,areyouMr./Ms______?I’m_____.Welcometo_______.It’sagreatpleasuretomeetyou.I’vebeenlookingforwardtomeetingyou.Howwasyourjourney/flight?Ithinkwe’llgotoyourhotel/ourofficefirst…/mycar’soutside/we’lltakeataxi/we’lltaketheairportbus.CanItake(oneof)yourbags?CanIhelpyouwithyourluggage?I’lljustfindatrolley/aporterforyourbags.Isthereanythingyou’dliketodobeforewe…..?Wouldyoulikeadrinkorsomethingtoeatbeforewe…?遲到LATESorry,I’msolate…..Therewasfogat…../anenginefailureoutside…./atrafficjamnorth/south……Ihopeyouhaven’tbeenwaitingtoolong.Beforewesetoff,I’dliketohaveacoffee/beer/sandwich.Didyouhaveagoodjourney?Verysmooth./Nottoobad/Prettytiring/Absolutelyexhausting!菜系1.開(kāi)胃菜Appetizer/pickle2.主菜Maincourse.3.甜點(diǎn)dessert1.Appetizer2.MaincourseEntreesRoastfreshturkeywithcranberry,sauce,vegetable,potatoandsalad..Choppedsirloinsteakeithpotato,vegetableandsalad.Hamsteakwithpineapplerings,potato,vegetableandsalad.Liverandonionwithpotato,vegetable,andsaladBoiledshrimpwithrice,vegetableandsaladVerlcutletwithpotato,vegetableandsaladChickencutletwithpotato,vegetableandsaladBoiledchickenwithpotato,vegetableandsaladLambchopswithMintJelly,vegetable,potatoandsaladPorkchopwithapplesauce,potatoandsaladSirloinsteakwithwithpotato,vegetableandsaladBoiledmuttonwithwithpotato,vegetableandsaladDESSERT(甜點(diǎn))HomemadeFruitPies(水果派)Apple,cherry,orblueberrywithwhippedcreamApplepiewithicecream,frozenyogurtorfreshcreamBostonIndiaPiePuddingwithice-cream,frozenyogurtHotFudgeSundae(圣代)PecanPiewithice-cream,frozenyogurtorfreshcream
MississippiMudPiePumpkinPie(南瓜派)Poundcake/Layercake/plaincheesecake/ricepuddingIceCream(vanilla,chocalate,orstrawberry)Beverage飲料Coffee/softdrink/tea/milk/breweddecaf/chocolatemilk/icedtea/hotchocolate/icedcoffee/beer/glassofwine/cocacola/cocktail/whisky/whitewine/drywhitewine/soda/mineralwaterSoftdrinks不含酒精的飲料/spirits烈性酒/liquor露酒/Built-inopener/pullpop/easyopenerColddrinks/blacktea/summer/spring/fall/winterOrangeade/punch/coconutmilk/syrupofplum酸梅湯Blacktea/greentea/irongoddess/lungching/oulong酒類alcoholicdrinksAle淡色啤酒Cider蘋(píng)果酒Whisky威士忌Brandy白蘭地Cognac法國(guó)白蘭地Gin杜松子酒Sherry雪利酒Port波爾圖葡萄酒產(chǎn)自葡萄牙Champagne香檳酒Vodka伏特加酒Fish,shrimpTrout鱒魚(yú)/prawn對(duì)蝦Chub鰱魚(yú)/shrimp小蝦Salmon鮭魚(yú)/seacucumber海參Sardine沙丁魚(yú)/seajelly海蟄Squid/魷魚(yú)Abalone鮑魚(yú)/octopus章魚(yú)Hair-tailfish/cutlass帶魚(yú)Crab螃蟹/conch海螺Lobster龍蝦/yellowcroaker黃花魚(yú)中國(guó)菜ChinesedishesRoastchicken燒雞Smokedchicken熏雞Dicedchickenwithgreenpepper辣子雞丁Barbecuedduck脆皮鴨Duckwithbrownsauce紅燒鴨Friedyellowfish干燒黃魚(yú)Mandarinfishwithbrownsauce紅燒全魚(yú)Sweetsourfishslices糖醋魚(yú)片F(xiàn)riedsquidrolls炒魷魚(yú)卷Shark’sfinwithcrabspawns蟹黃魚(yú)翅Lobsterwithchilisauce干燒龍蝦Stewedporkwithbrownsauce紅燒肉Porkfriedwithsugarandvinegardressing糖醋里脊Omeletwithshreddedpork木須肉Chafingdish火鍋/Lambpot涮羊肉用餐DININGA:Whatwouldyouliketoeat?wouldyoulikesomethingtoeat/drink?Doyouwantsomethingtodrink/eat?Areyouhungrytonight?/sodoIHowabout…..?MayIrecommend…..Youwantcoffeeortea?/waitforamoment,pleaseB:I’dlike….I’llhavethemeekrob(crispyfriednoodles)A:Followme,please.Hereweare.Thisisspecialfornewfriend.I’lltakecareofeverything./DIYDO,IT,YOURSELFinstant回應(yīng)I’llhave…/I’’beginwith…/I’dlike…../I’lltry….I’dliketotryanewdish.I’dliketobeginwithasalad.I’lltakethesoupoftheday.I’beginwithaglassofwhitewine.Thatsoundsverynice.I’llhavethat,please.開(kāi)始介紹菜
Howaboutgoingoutfordinner?Thesearestarters,thesearemaincourses,andthesearedesserts.It’saspecialtyofthisregion.It’sasortof…..That’ssomethingratherspecial.It’sakindof….Well,that’sdifficulttoexplain.It’sabitlike…I’mafraidIdon’tknowwhatthatis.I’llaskthewaiter/waitress.Let’shavebeerorsomething.Let’sgettogetherforlunch.Howdoyouwantyoursteak?/welldone/half-done/mediumToastthesuccessofanewcompany./proposeatoasttosb./cheers/drinkatoast/hotelFollowme,please.Thisway,please.\Hereweare.Thisisyourroomcard.Thisisreceptiondesk.Thisisremotecontrol./fortv/airconditioner/heating/dvdIfyouneedhelp,pleasecallme.Iwillyoupickyouupat7o’clockam.Haveagoodrest.Goodnight./beseated.Lift/elevator入住酒店Buffet-stylebreakfast自助餐/self–servicecafeteriaCocktailcounge/swimmingpool24-hourcoffeeshopFitnesscenter/gymFreecarparkingGoodtowelsJacuzziandsauna24-hourroomserviceInternetconnectionsineveryroomHotelsecretarycalling1.Hello,I’dliketospeaktoMr…..Hello,thisisMiss….callingfrom…Is….available,please?Myname’s…..Thisis….speaking.Who’sthat?2.speaking.I’mafraidhe’sinameeting./notintheoffice.Holdonamoment,please.I’llputyouthroughtoMiss/Mr…..I’llaskhertocallyoubackassoonasshe’sfree.What’sfaxnumber?callingCouldyouaskhertocallmeback,please?Mynumberis….?Couldyougivehimamessage,please/Whattimedoyouexpectherback?I’llcallagainlater,today.I’llbeat555-1720.Thanksverymuchforyourhelp.VISITING參觀
BOARDOFDIRECTORS董事會(huì)
chairmanManagingDirector常務(wù)董事Financedirector----accountantsmanagerMarketingmanager------salesmanager/export/importProductionmanager-----generalmanager/factoryPersonnelmanager-----trainingmanagerResearchmanager-----laboratoriesPurchasingmanager-----Planningmanager-----projectmanager/advertisingmanager/thepublicrelationmanagerThisismaynamecard./card.Generalmanager
USAGBPresidentchairmanCEO(chiefexecutiveofficer)MD(managingdirector)VicepresidentdirectorFinancialcontrolleraccountantDirectormanagerPersonneldirectorpersonalmanagerEquipment設(shè)施CanteenCoffeemachineConferenceroom/officeroomGentstoiletLadiestoiletLift/elevatorStairsMainentranceExitResearchdepartmentWorkshopShowaround引路Thisisour…….Letmeintroduce….toyou.Turnleft./rightGostraightyouwillsee…….ontheright.Oppositetheofficeroomis…..Officeroomisnexttothemeetingroom.Thisway,please.Letmeshowyouaroundthefactory.thisistheworkshop/workplace/plant.Conveyorbeltconveythesoybeanstothestorage/store/storehouse/warehouseFinallytheyarereadytobetakentotheoiltank.TheoilaretransportedfromthefactorytoJapanorKoreaasquicklyaspossible.Shopping購(gòu)物Rizhaoisfamousforitstea.I’mlookingforagiftformy…..Atafashionboutique.Ithinkitlooksterrificonyou.Trythissweater./howaboutgreen?Itcankeepyoufit.Wecangotothesupermarket/rizhaodepartmentstore/friendshipstore.Let’sgototheseafoodmarket.Doyouwantbuysomethingtraditional?How
溫馨提示
- 1. 本站所有資源如無(wú)特殊說(shuō)明,都需要本地電腦安裝OFFICE2007和PDF閱讀器。圖紙軟件為CAD,CAXA,PROE,UG,SolidWorks等.壓縮文件請(qǐng)下載最新的WinRAR軟件解壓。
- 2. 本站的文檔不包含任何第三方提供的附件圖紙等,如果需要附件,請(qǐng)聯(lián)系上傳者。文件的所有權(quán)益歸上傳用戶所有。
- 3. 本站RAR壓縮包中若帶圖紙,網(wǎng)頁(yè)內(nèi)容里面會(huì)有圖紙預(yù)覽,若沒(méi)有圖紙預(yù)覽就沒(méi)有圖紙。
- 4. 未經(jīng)權(quán)益所有人同意不得將文件中的內(nèi)容挪作商業(yè)或盈利用途。
- 5. 人人文庫(kù)網(wǎng)僅提供信息存儲(chǔ)空間,僅對(duì)用戶上傳內(nèi)容的表現(xiàn)方式做保護(hù)處理,對(duì)用戶上傳分享的文檔內(nèi)容本身不做任何修改或編輯,并不能對(duì)任何下載內(nèi)容負(fù)責(zé)。
- 6. 下載文件中如有侵權(quán)或不適當(dāng)內(nèi)容,請(qǐng)與我們聯(lián)系,我們立即糾正。
- 7. 本站不保證下載資源的準(zhǔn)確性、安全性和完整性, 同時(shí)也不承擔(dān)用戶因使用這些下載資源對(duì)自己和他人造成任何形式的傷害或損失。
最新文檔
- 2024年工程促成居間合同集錦
- 2024年工程助理勞務(wù)合作協(xié)議
- 2024丙丁雙方關(guān)于虛擬現(xiàn)實(shí)技術(shù)開(kāi)發(fā)與應(yīng)用合同
- 2024年嚴(yán)馳鄭黛共同發(fā)起的公益項(xiàng)目捐贈(zèng)合同
- 井區(qū)安全員年終個(gè)人述職匯報(bào)-述職報(bào)告范文
- 2024年廣告效果監(jiān)測(cè)與評(píng)估合同
- 2024年度石油天然氣管道建設(shè)合同
- 2024年度網(wǎng)頁(yè)美工設(shè)計(jì)外包合同
- 2024年度圖書(shū)訂閱合同
- 2024年度旅游管理與服務(wù)合同
- 裝修垃圾清運(yùn)處置方案
- JC-T 2536-2019水泥-水玻璃灌漿材料
- 品牌授權(quán)協(xié)議書(shū)
- 藝術(shù)設(shè)計(jì)就業(yè)職業(yè)生涯規(guī)劃
- 《狙擊手》和《新神榜楊戩》電影賞析
- 槍庫(kù)應(yīng)急處置預(yù)案
- 老年患者術(shù)后譫妄的護(hù)理干預(yù)
- 《凸透鏡成像的規(guī)律》課件
- 倉(cāng)庫(kù)管理中的客戶服務(wù)和溝通技巧
- 規(guī)劃選址及用地預(yù)審
- 土砂石料廠項(xiàng)目融資計(jì)劃書(shū)
評(píng)論
0/150
提交評(píng)論