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文檔簡介
2023年中級商務(wù)英語閱讀習(xí)題
CriticalPath
WhenDavidHaydenrealisedhiscompanywasheadingfortrouble,hetookdrasticmeasurestogetitbackontrack
DavidHaydenfoundedhiscompany,CriticalPath,anemailprovider,in1997totakeadvantageoftheboominemailtraffic.CriticalPathbecameapubliccompanytwoyearslater,andHaydentooktheopportunitytostepdownfromhisexecutivepositioninordertoworkonpersonalprojects.Atthesametime,heagreedtostaywiththecompanyasChairman,butthebusinesswasputinthehandsofnewmanagersbyitsinvestors.Withsector-leadingproductsandanexpandingmarket,thecompanyseemedtobeontheupandup.However,byearly2023,itwasintrouble.Sharesthathadbeenworth$26in1999,whentheywerefirstsold,weredowntoamere24cents.
Calledinbyapanickingboard,HaydenfoundhimselfbackinchargeasExecutiveChairman,tryingdesperatelytorescuewhathecould.The1,100staffhadlostconfidenceinthecompanyanddidnotknowwhatwasgoingtohappentothem.And,asHaydendiscovered,themanagementteamwasincompetent.Thoseguysdidntunderstandtheproductorthesector,saysHayden.Theheadsofdepartmentdidntcommunicateandtheydidntlead.Butwhatwasworse,CriticalPathhadlostthegoodwillofitsinvestors.
Haydenknewthatbringingthefiguresundercontrolwouldbeavitalstepinthecompanysturnaround.Youvegottosortoutthefinances.Forme,thatmeantgettingbackthegoodwilloftheinvestors.Thatwastough,afterwhathadhappened.Butalthoughtheywereangrywiththecompany,theydidnthavebadfeelingsaboutme.ItoldthemthatIknewIcouldgetthecompanyonitsfeetagain.Hewasauthorisedtomakewhateverchangeswererequired,andhisfirstactwastofindpeoplewithinthecompanyhecouldtrustandputthemincharge.
ThenextthingHaydenhadtotacklewasmorale.Everyonelefttheofficeatfiveonthedot-theycouldntgetawayquicklyenough.Togetthebuzzbackandwinthestaffover,Ihadtoprovemyowncommitmentandputintheextrahourswiththem.Inreturn,itwasassumedthatnobodywouldaskforovertimepayuntilthecompanywasonitsfeetagain.Contrarytonormalpractice,Haydenwasreluctanttolaypeopleoff,andapartfromnotreplacingpeopleastheyreachedretirementage,helefttheworkforcelargelyunchanged,althoughhedididentifykeypeoplethroughoutthecompanywhoweregivenmoreresponsibility.
But,asHaydeninsists,beforeacompanyreachessuchacrisis,therearewarningsignsthatanyfinancialdirectororaccountantshouldtakenoteof.Abusinessthathasanunrealisticpricingpolicyorhastonegotiateextendedcreditwithitssuppliersisintrouble,ishismessage.Orifyouoftenhavetoapplyforyouroverdraftlimittoberaisedorhavetroublepayingtaxontime,somethingneedstobedone.
By2023,thecompanywashealthyagain,withreasonablystablefinancesandamodestbutsteadysharepriceof$1.60.Onethingthathelpedsaveuswasthatourtechnologyworked,saysHayden.With20millionemailaccounts,weneverlostasinglemajorclientbecausetheproductkeptonworking.Withideasforafreshventuredemandinghisattentionelsewhere,Haydenhasmovedon.Itwastimetogo,hesays.Imnotaturnaroundspecialist.Ipreferstart-ups.
13WhateventcoincidedwithCriticalPathbecomingapubliccompany?
AHaydenbecametheExecutiveDirectorofCriticalPath.
BInvestorshiredareplacementteamtorunCriticalPath.
CCriticalPathlaunchedasuccessfulnewproductonthemarket.
DCriticalPathwasfloatedontheStockExchangeat24centspershare.
14WhichofthefollowingsituationsdidHaydenfaceatCriticalPathin2023?
ATheemployeeswereworriedaboutjobsecurity.
BTheinvestorswerecallingforchangestothecompanystructure.
CThemanagementwasmisleadingthestaffaboutthecompanysposition.
DTheboardofdirectorsdidnotrealisethescaleofthecompanysproblems.
15OnereasonHaydenwasabletoturnCriticalPatharoundwasthat
Ahemanagedtofindnewinvestors.
Bthefinancialsituationwasnotasbadashehadthought.
Chehadbuiltupagoodrelationshipwiththemanagementteam.
Dhewasgiventhesupportthatheneeded.
16WhatwasHaydenspolicyregardingthestaffofCriticalPath?
AHepaidovertimetoeverybodywhoworkedoutsideofficehours.
BHereducedtheworkforcebyoperatinganearlyretirementscheme.
CHegavekeystafftheopportunitytohelphimsetgoalsforthecompany.
DHerestoredmotivationbyshowingwillingnesstoworkalongsidestaff.
17AccordingtoHayden,whatcouldindicatethatabusinessisintrouble?
Aproblemskeepingaccountsuptodate
Bsuppliersrefusingtooffernewcreditterms
Cafrequentneedtoincreasetheamountborrowed
Ddifficultiesingettingpaymentfromcustomersontime
18HaydenleftCriticalPathafterhehadrescuedtheco
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