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????9,0005,0004,5007,500Product??:?????????199920232023202320232023202320232023(??:????)??:924??:7426116619523836961192413373505515385435616457428621,007????1,3001,2001,1001,000900800700600500400300200100WebSite~2023~2023EIPe-BizSIWebSIWeb~2023

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e-bizTotalSolutioneBizValueeBizTransformation(??:??)2023202320231,000500?????????1,50020%12%6004003005001,00015%??:?????????8007006005004003002001000-100-200-300-400199920232023202320232023202320232023182475730-34-192-305-343-385-289??:924??:742(??:????)KnowledgeManagemente-CommerceservicesCRMERPSCMBusinessIntelligenceenablementServiceWeb+ITIntegrationBusinessValueTechnologyValueSuppliersCustomers??:??IBMCustomerPartnerShareholderEmployee

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supplyMateriale-BusinessSolutionsSCMe-PMSKMS/GWEDMSCRM/e-CRMe-MarketplaceCMSERPEIPe-marketingTechnology&CommunicationsInfrastructureeBizSolutionseBizIntegrationeBizStrategyB2EB2BB2CB2MProductLeadershipRelationshipmanagemente-BusinessTransformationMailingBusinessSCMe-AutomationPABXe-MarketERPMESIBSEDMSGroupDGWHRMPRMDWIRMKMSEIPWCMSRMSERMe-IPSe-Faxe-Searche-CTIe-CommunityEmployeeCustomerCRM:CustomerRelationshipManagemente-CRMCRM???CustomerCustomerCustomerCustomerCustomerCustomer??????????????????

???????????????????????????????WebAgencyServiceDomainWebBuildingWebSolutionWebConsultingWebCIWebDesignWebapplicatione-BusinessConsultingMarketAnalysis3-DPieChartTitleAddYourTextAddYourTextAddYourTexte-MarketingE-CRMe-MarketplaceSCMSupplierCustomerSupplierCustomer??????????????,????????????????????????OrderFulfillment????????????????e-BusinessValueChaineBizConsultinge-Marketing&PromotioneCreative&ContentseBizTotalServiceeBizSI&SolutionseBusinessTransformationSupplierSupplierSupplierstockholderEmployeesOn-lineOff-lineSCMERPIPSeCompanyEIP/KMS/GWIRM/RMS/PRMWebSiteCRM/CPPartnerseBizTotalServiceeBizStrategyeBizOperationeBizConsultingPlanningContentsSolutioneBusinessIntegratoreBizBuildingMarketingeBiztotalservicePACSERPCRMEIPMailingB2EmallIntegrationDevelopersWebServiceEnterpriseSolutionBusinessFields:SIDevelopment&SolutionseCompany?????SCM/IPSDW/CRMCustomerStockholderSuppliereCompanyIRM/RISGW/KMSERP/EIPSMMUSIMUNIMUR&DMUeBizTotalServiceeBizTotalService????????????????????????????????????????-????

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