酒店英語知到章節(jié)答案智慧樹2023年三亞中瑞酒店管理職業(yè)學(xué)院

酒店英語知到章節(jié)測試答案智慧樹2023年最新三亞中瑞酒店管理職業(yè)學(xué)院緒論單元測試Asaspecial-purposetool,HotelEnglishOnlineCourseisfocusedonpracticalandapplicableteaching.（）

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對ThecoursehasbeendevelopedjointlybyEnglishteachersandhotelpractitioners.（）

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對Whichofthefollowingunitsareincludedinthiscourse?（）。

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Bellservice;Reservation;Check-in;Roomservice;Chineserestaurant第一章測試I’dliketo()aroom.

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reserveInhotelindustry,FITistheabbreviationofFreeIndividualTraveler.

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對Wearelookingforwardto()you.

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seeingAnotherwaytoexpress“standardroom”isdoubleroom.

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錯Isitpossibletochangethe()from11thto12th?

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arrivaldateIamreallysorryforthe().

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inconvenienceIjustlearnedthatI’vegotaveryimportantmeeting（）July2nd.

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on“I’dliketorevisemyreservation”,wecanuseword“change”toreplacetheword“revise”inthissentence.

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對Ourflighthasbeen()duetobadweather.

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cancelledWhenwehelpthegueststomakeareservation,wedonotneedtoaskaboutthecontactnumber.

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錯第二章測試Mosthotelsrequestgueststomakethepaymentwhentheycheckin.

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錯OK,Sir,enjoyyour().

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stayChoosethebestanswerofthefollowingshortdialogue.-Sir,mayIseeyourpassport?-()

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nullSir,Couldyoupleasefill()theregistrationform?

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inWaitamoment,Sir,I’llchecktheroom()foryou.

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availabilityGoodmorning,I()liketocheckin.-

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wouldItisnecessarytorepeattheguest’sreservationinformationagainwhenheorshecheckin.

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對Itisthereceptionist’sresponsibilitytoleadtheguesttohisorherroom.

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錯OK,Sir,doyouhavea()?

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reservationMadam,the()willshowyouthewaytoyourroom.

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bellman第三章測試Ihave5().

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piecesofluggageHotelservicesinclude

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freeWiFi;freeparking;laundryserviceWhatkindofservicesdoesaconciergeoffertotheguest?

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givingdirections;bookingtickets;makingrestaurantreservationsDoyouhaveany()?

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baggageShouldwe()ataxitotheairport?

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order;hire;rentOddOneOut.Pleasechoosetheanswerthatdoesnotfitormatchtheotheranswers.

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Isthisyourroomkey?OddOneOut.Pleasechoosetheanswerthatdoesnotfitormatchtheotheranswers.

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teacherWhichofthefollowingstatementsisNOTtrue?

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Thebellmancanmakeareservationfortheguests.Somehotelscanofferpick-upservice.

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對Somehotelscanofferdrop-offservice.

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對第四章測試Therearethreewaysofmakingamorningcall,byphone,bycomputer,andbyknockingatthedoor.

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對Anoperatorshouldlearnhowtousehoteltelephonesystemandanswerthephoneafterthreerings.

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錯SometimesI()toavoiddistractions.

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keepthephoneoffthehookI’musedto()early

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gettingupNeitheryou()Ilikegoingshopping.

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norTheoperatorshouldgreetguestfirstandwaitforaresponsefromguestandthentellthemthetime.

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對Anoperatorshouldnotethedetailsonthewake-upcallrecordsheet.

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對Hiswifereallyconcerned（）hishealth.

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aboutDDDinChinesemeans“國際長途電話”

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錯Acollectcallisatelephonecallwhichispaidforbythepersonwhoreceivesthecall,ratherthanthepersonwhomakesthecall.

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對第五章測試Waseverything（）?

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satisfactoryRoomserviceisaserviceinahotelbywhichmealsordrinksareprovidedforguestsintheirrooms.

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對Mineralwater,distilledwater,sparklingwaterandpurifiedwaterisallbottledwater.

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對Wouldyouliketo()incash?

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settlethedifferenceWeare（）seeingyouagain.

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lookingforwardtoInmosthotelsthecashier’sjobsaremainlydonebyreceptionist.

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對Idoapologize()mymischeching.

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forChoosethebestanswerofthefollowingshortdialogue.-Thetipisforyou.-()

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nullTheguestwantstorestintheguestroom()payingahalf-day’srent.

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withoutJennyisunhappybecauseeveryonegotaNewYear’spresent()her.

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except第六章測試Onadailybasis,（）,()and()arethemainjobsofthebusinesscenterstaff.

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conventionservices;secretarialservices;ticketsservicesGuestscanrentlaptopsfromtheBusinessCenter.

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對BusinessCentercanprovidetranslationandinterpretationserviceforguests.

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對BusinessCentercannotbuyairticketsforguests.

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錯A:What()doyoulike?B:TimesNewRoman,please.

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fontAisleseatisclosetothewindowontheplane.

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錯Couldyoupleaseshowmeyourpassporttomakea()?

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registrationThebusinesscenterstaffdonotneedtoknowhowtooperatethephotocopier,faxmachine,andprinter.

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錯Thebusinesscenterstaffneedtobewell-connectedwiththeticketsagency.

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對Thebusinesscenterclerkwillgiveyousome()ifyouaskthemabouttheticketinformation.

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suggestions第七章測試Thehousekeepingdepartmentinahotelisresponsibleforthecleanliness.

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對Excuseme,pleasebringmesome()pillows.

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extraThe()hasnotcleanedtheroom.

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chambermaidWe’ll()thedress,sothecolorwon’trun.

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dry-cleanThephrase“turn-downservice”inChinesemeans()

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開夜床Housekeepingisvitalforahotel,becauseitaffecttheguest’sopinionaboutthehotel.

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對Thehousekeepingdepartmentisheadedbyexecutivehousekeeperanditsstaffincludes()

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linenroomattendants;housemen;housemaidThe“DND”standsfor()

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Donotdisturb.Pleaseputyourdirtyclothesinthe().

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laundrybagThe()departmentisinchargeforfixingthebrokenfacilities.

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maintenance第八章測試Wouldyoumind()inthelounge?

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waitingSichuancuisineisoneoftheEightGreatCuisinesinChinaandisfamousforlightandmildseasonings.

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錯Ilikespicyfood.Sowhatisyour()forme?

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recommendationI’dliketo()atableinyourrestaurant.

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reserve;bookWhattimecanwe()you?

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expectI’dliketo()thereservation.

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confirmHowtosay“圣女果”inEnglish?

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cherrytomatoLiqueurisakindofmixedwine.

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對Sherryisakindof().

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fermentedliquorThemostcommonbeforedrinksistheliqueurs.

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錯第九章測試Atravelagencyisabusinesswhichonlymakesarrangementsforpeople’saccommodations.

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錯Couldyoudomea()please?

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favourCanyouprovide()fortenpeople?

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accommodationPeakseasonreferstothetimeofyearwhenahotelortouristsareareceivesfewestvisitors.

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錯ManyAmericanuniversitiesofferdegreecoursesincooperation()universitiesinChina.

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withThepricesarealways().

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negotiableCommissionreferstoanextraamountofmoneythatispaidtoapersonororganizationaccordingtothevalueofthegoodstheyhavesold.

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對Isthereany（）thatwecanhaveabiggerdiscount?

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possibilityHotelsusuallyhavelowoccupancyrateinthepeakseason.

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錯Thesalesmanagerplaysthemostimportantroleinahotel.

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錯第十章測試Thehealthandrecreationdepartmentinahotelisamodern-styledepartmentwhichmeansactivitiesofferinginawiderangeoffacilitiesandservices,bothrecreationalandexercise-oriented.

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對Isthereanadditional（）swimmingpool?

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surchargeonIlikeallsports()football.

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apartfromWhat’stheEnglishfor“沙狐球”?

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shuffleboardHewillshowus()hisgarden.

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aroundCrawlstrokeisastrokeinfreestyle.

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對Youneedtoweara(),()and(