特殊情景-情景對話

TicketService訂票服務(wù)

Unusual

Circumstances--ScenarioDialogue特殊情景——情景對話A:

This

is

China

Southern

Airline

Changsha

Booking

Office.

Can

I

help

you?

P.

Yes.

I’ve

got

a

China

Southern

economy

class

ticket.

But

I

haven’t

reserved

a

seat

yet.

May

I

have

a

seat

on

your

flight

CZ3130

to

Paris

on

Wednesday,

August

1st?

A:Wait

a

moment.

I’ll

check.

I’m

afraid

Flight

CZ3130

on

Wednesday

is

fully

booked.

We

don’t

even

have

seats

on

Friday.

May

I

book

you

a

Saturday’s

flight.

P.

That's

too

late.

I

must

leave

on

Wednesday.

A:

Don’t

worry.

There

may

be

a

cancellation

during

the

next

days.

I

can

put

your

nameon

the

waiting

list.

May

I

have

your

name

please?Situation

1Addingpassengeronthewaitinglist

A

passenger

has

got

a

ticket

from

Changsha

to

Paris

with

an

open

date.

He

wants

to

reserveaseat

on

Flight

CZ3130but

the

flight

is

fully

booked.

Theticket

agent

putsher

on

thewaiting

list.

(P:

Passenger

A:

ticket

agent)

P:

My

name

is

Alan

Smith.

A:

And

your

room

number?

P:

I

am

staying

at

the

Huatian

Hotel.

My

room

number

is

2048.

A:

Your

room

number

is

2048.

P.

That’s

correct.

A:

Good.

I'll

call

you

back

if

there’s

a

cancellation.

P:

But

what

if

I

don’t

hear

from

you?

Does

it

mean

that

there’s

no

chance

of

getting

onthat

flight?

A:

There

may

be

a

last

minute

cancellation.

You

may

go

to

the

airport

about

one

hour

anda

half

early

and

speak

to

the

counter

agent.

He

may

be

able

to

help

you.

There’s

no

guarantee,

of

course.

Well,

would

you

like

to

change

your

preference

to

first

class

if

aseat

becomes

available.

P:

No

I

prefer

economy.

First

class

Is

too

expensive.A:Isee.1.I'vegotaChinaSoutherneconomyclassticket.ButIhaventreservedaseatyet.我有一張南航的經(jīng)濟艙機票，但是還沒有預(yù)定座位。economyclassticket:經(jīng)濟艙機票firstclassticket:頭等艙機票haven’t..yet:還沒有reserve:預(yù)定

例句：Canyoureservefourseatsforus?2.Theremaybeacancellationduringthenextdays.Icanputyournameonthewaitinglist.接下來幾天可能有退票，我可以把你的名單加入到候補名單里。cancellationn，取消cancelv，取消waitinglistn,候補名單put...on把什么放在...standby:等待候補I'dliketostandbyattheairport.我想去機場等待候補。TherearefivestandbysforCA753toLosAngeles.前往洛杉磯的國航753航班有五名候補旅客。no-shows:誤機乘客go-shows:到機場等待的候補旅客3.what

if

I

don’t

hear

from

you?如果我沒有收到你的消息該怎么辦？這里有一個固定表達(dá)whatif表示如果...怎么辦？如：Whatifthisdoesn'tworkout?如果這行不通怎么辦呢？詞組hear

from表示收到消息。如：It'salways

great

to

hear

from

you.能收到你的信總是讓人很高興。4.There’snoguarantee,ofcourse.但是不保證。guaranteen&v，保證Theticketwillguaranteeyoufreeentry.這張票可保證你免費入場。Careersuccessisnoguaranteeofhappiness.事業(yè)成功并不是幸福的保證。ReferenceMaterials李瑛、戰(zhàn)海林、孫卓夫編著，《民航地勤英語》，航空工業(yè)出版社，2020蔣煥新編著，《民航地勤服務(wù)英語》，科學(xué)出版社，2017林揚、程茜、余明洋、鄧彥東編著，《民航乘務(wù)英語會