微軟技術(shù)與客戶成功的橋梁

微軟技術(shù)與

客戶成功的橋梁微軟顧問咨詢部（MCS）何江顧問經(jīng)理第一頁，共十七頁。議題MCS現(xiàn)狀MCS的使命顧問的價值職業(yè)發(fā)展微軟企業(yè)服務(wù)架構(gòu)Q&A第二頁，共十七頁。MCS現(xiàn)狀MCS建立于1990年7月北京MCS建立于1995年7月全球人員已過2000人與產(chǎn)品組保持密切聯(lián)系以客戶的業(yè)務(wù)成功為目的為微軟的客戶提供有價值的解決方案第三頁，共十七頁。MCS現(xiàn)狀–微軟中國微軟中國人數(shù)最多的部門52北京30廣州11上海11第四頁，共十七頁。MCS的使命幫助企業(yè)用戶和合作伙伴有效地使用與拓展微軟的核心技術(shù)第五頁，共十七頁。MCS的價值行業(yè)發(fā)展技術(shù)實現(xiàn)設(shè)計規(guī)劃技術(shù)策略項目管理第六頁，共十七頁。MCS的價值對顧問的要求成功經(jīng)驗熱情團(tuán)隊精神能力樂趣領(lǐng)導(dǎo)能力第七頁，共十七頁。顧問職業(yè)發(fā)展技術(shù)顧問技術(shù)策略顧問行業(yè)專家軟件架構(gòu)顧問技術(shù)專家項目經(jīng)理職業(yè)項目經(jīng)理第八頁，共十七頁。MicrosoftEnterpriseServicesBusinessTechnologyOngoingProjectBusiness/ITPlansAlignedServiceDeliveredReleaseReadyOrganizationReadyPlanningPreparingBuildingandDeployingOperatingPlanningServicesRapidEconomicJustificationApplication/TechnologyReviewEnterpriseArchitectureReadinessToolsandAssets第九頁，共十七頁。MSF主要內(nèi)容ITStrategyEnterpriseArchitectureSuccessfulITSolutionsSoftwareDevelopmentDesigningforOperationsComponentandServicesDesignInfrastructureConstruction第十頁，共十七頁。微軟項目管理過程IENVSOGINNIPLANIGNNDEVLOPIGENSTABILZNGIIVisionApprovedProjectPlanApprovedScopeCompleteRelease第十一頁，共十七頁。微軟項目團(tuán)隊建設(shè)ProgramManagementDevelopmentTestingReleaseManagementUserExperienceProductManagementTeamofPeers第十二頁，共十七頁。微軟風(fēng)險管理第十三頁，共十七頁。MOFProcessModelImplementationReviewReleaseReadinessReviewSLAReviewOperationsReviewChangingOperatingSupportingOptimizing第十四頁，共十七頁。MOFServiceManagementFunctionsImplementationReviewReleaseReadinessReviewSLAReviewOperationsReviewChangingOperatingSupportingOptimizingServiceLevelManagementCapacityManagementAvailabilityManagementFinancialManagementWorkforceManagementServiceContinuityMgtChangeManagementConfigurationManagementReleaseManagementSecurityAdministrationSystemAdministrationNetworkAdministrationServiceMonitoring&ControlDirectoryServicesAdminStorageManagementJobSchedulingPrint/OutputManagementServiceDeskIncidentManagementProblemManagementFailoverandRecovery第十五頁，共十七頁。Q&A第十六頁，共十七