人力與組織管理outcome

Managingpeopleandorganization當(dāng)前第1頁\共有37頁\編于星期四\15點(diǎn)GeneralInformationTextBook:ManagingPeopleandOrganizationsGradingpolicy:satisfactoryorunsatisfactoryIn-classrequirements:Attendanceandpunctualityisrequired.Interactionduringtheclass當(dāng)前第2頁\共有37頁\編于星期四\15點(diǎn)4OutcomesOutcome1800Outcome2600Outcome3600Outcome41,000Basedonacase當(dāng)前第3頁\共有37頁\編于星期四\15點(diǎn)Reportrequirement報(bào)告封皮(Coverpage)Reporttitle大標(biāo)題字號(hào)：三號(hào)或者16副標(biāo)題字號(hào)：四號(hào)或者14正文：小四或者12行距：1.5倍行距段間距：1.5倍距（直接回車即可）字體：TimesNewRoman最后一頁列出reference理論結(jié)合案例結(jié)構(gòu)：Introduction->Body->Conclusion當(dāng)前第4頁\共有37頁\編于星期四\15點(diǎn)Allorganizationshaveamanagementstructurethatdeterminesrelationshipsbetweenthedifferentactivitiesandthemembers,andsubdividesandassignsroles,responsibilities,andauthoritytocarryoutdifferenttasks

當(dāng)前第5頁\共有37頁\編于星期四\15點(diǎn)OrganizationOrganizationaremadeupatleasttwopeople,theyhavepurposes,theyuseresources,humanandnon-human,toachievepurposes,theyperformactivitiesinaplannedandcontrolledmanner當(dāng)前第6頁\共有37頁\編于星期四\15點(diǎn)Question1Correctlyidentifythemaindifferencesbetweentheformalorganisationandinformalorganisation當(dāng)前第7頁\共有37頁\編于星期四\15點(diǎn)FormalorganizationFormalorganizationisafixedsetofrulesabouttheproceduresandstructuresofthecompany.Rulesestablishedbyanorganizationtogovernproceduresandoperations.Theserulesaregenerallyinwritingandveryspecific,leavinglittleroomformisunderstanding.當(dāng)前第8頁\共有37頁\編于星期四\15點(diǎn)InformalOrganizationInformalorganizationsemergewithinoragainstaformalorganizationMembersoftheinformalorganizationmaybedrivenbyacommongoalthatmaycomplimentorworkagainstthegoalsoftheformalorganization.當(dāng)前第9頁\共有37頁\編于星期四\15點(diǎn)InformalorganizationexistswithinformalorganizationInformalorganizationislikelytobeignoredInformalorganizationislikelytodefeatobjectivesoftheformalorganizationwheninformalandformalorganizationareconflicting當(dāng)前第10頁\共有37頁\編于星期四\15點(diǎn)當(dāng)前第11頁\共有37頁\編于星期四\15點(diǎn)FormalandInformalorganizationFormalInformalHavepurposesNoformalpurpose,buthavetomeetsocialneedsofmembersDefinedreportingstructureNoformalstructureRulesNoformalrulesControltheorganizationNoformalcontrol當(dāng)前第12頁\共有37頁\編于星期四\15點(diǎn)Question2Illustratetherelationshipbetweenorganisationalgoals,objectives,andpolicyandjustifytheircontributiontotheeffectivemanagementofthechosenorganisation當(dāng)前第13頁\共有37頁\編于星期四\15點(diǎn)OrganizationDesign當(dāng)前第14頁\共有37頁\編于星期四\15點(diǎn)ObjectivesCorporateObjectivesarebasedonthecentralaimofthebusinessbuttheyareexpressedintermsthatprovideamuchclearerguideformanagementaction當(dāng)前第15頁\共有37頁\編于星期四\15點(diǎn)SurvivalProfitImageReputationandsocialresponsibilityGrowthMarketshareCoreActivitiesSalesRevenueShareholderValue當(dāng)前第16頁\共有37頁\編于星期四\15點(diǎn)當(dāng)前第17頁\共有37頁\編于星期四\15點(diǎn)Specific–statingexactlywhatitistryingtoachieve.Measurable–abletobemeasuredtodecideiftheyhavebeenachieved.Attainable–havetheapprovalandunderstandingofeveryoneinvolved.Realistic–abletobeachievedbythebusinesstakingintoaccountitsresources,competition,market,etc.TimeSpecific–stateatimebywhichtheyshouldbeachieved.當(dāng)前第18頁\共有37頁\編于星期四\15點(diǎn)Organizationgoals:Thoseendsthatanorganizationseekstoachievebyitsexistenceandoperation.Goalsarepredeterminedanddescribefutureresultstowardwhichpresenteffortsaredirected.當(dāng)前第19頁\共有37頁\編于星期四\15點(diǎn)ConsumergoalGoalsimpactourcustomers,i.e.prices,quality,product/serviceavailability.OperationalgoalGoalswillimpactonthewaywhichweasanorganizationwilloperate,i.e.environmentally,ethically,etc.當(dāng)前第20頁\共有37頁\編于星期四\15點(diǎn)ProductgoalGoalsinfluencetheproductsweproduce/sell,i.e.qualityofproduct,technology,staffskillsSecondarygoalGoalscanimpactanyoftheabovebutarenotseenasthemostimportantthingfortheorganizationtoachieve當(dāng)前第21頁\共有37頁\編于星期四\15點(diǎn)Objectivesarenarrow.Objectivesareprecise.Objectivesaretangible.Objectivesareconcrete.Objectivescanbevalidated.當(dāng)前第22頁\共有37頁\編于星期四\15點(diǎn)Goalsarebroad.Goalsaregeneralintentions.Goalsareintangible.Goalsareabstract.Goalscan'tbevalidatedasis.當(dāng)前第23頁\共有37頁\編于星期四\15點(diǎn)Companypolicies當(dāng)前第24頁\共有37頁\編于星期四\15點(diǎn)Asetofpoliciesareprinciples,rules,andguidelinesformulatedoradoptedbyanorganizationtoreachitslong-termgoalsandtypicallypublishedinabookletorotherformthatiswidelyaccessible.當(dāng)前第25頁\共有37頁\編于星期四\15點(diǎn)EmployeeconductAppropriateemployeebehavior,andtheyoutlinethingssuchasproperdresscode,workplacesafetyprocedures,harassment

policiesandpoliciesregardingcomputer

andInternetusage,warningsoremployeetermination當(dāng)前第26頁\共有37頁\編于星期四\15點(diǎn)Equalopportunityanti-discriminationandaffirmativeactionPoliciestoencourageproperbehaviorwithintheworkplace.Thesepoliciesdiscourageappropriatebehaviorfromemployees,supervisorstherace,gender,sexualorientationorreligiousandculturalbeliefsofanotherpersonwithintheorganization.當(dāng)前第27頁\共有37頁\編于星期四\15點(diǎn)EnvironmentalpolicesStafftrainingpoliciesHealthandsafetypoliciesDisciplinarypoliciesCommunicationpolicies當(dāng)前第28頁\共有37頁\編于星期四\15點(diǎn)Question3Outlinestakeholdersoftheorganisationandexplaintheinfluenceandinterestsofeachstakeholderintheorganisation當(dāng)前第29頁\共有37頁\編于星期四\15點(diǎn)Corporatestakeholdersareindividualsorgroupsthatcanaffectorbeaffectedbytheactionsofthebusiness.當(dāng)前第30頁\共有37頁\編于星期四\15點(diǎn)Theymainlyinclude:EmployeesCommunitiesShareholdersCreditorsInvestorsGovernmentCustomersUnions當(dāng)前第31頁\共有37頁\編于星期四\15點(diǎn)Stakeholders當(dāng)前第32頁\共有37頁\編于星期四\15點(diǎn)Owner/shareholdersInterest:dividend,profit,marketshare,strategicdirectionsofthecompanyInfluence:thevotingrights,electdirectors,determinethestrategyofthecompany

當(dāng)前第33頁\共有37頁\編于星期四\15點(diǎn)CreditorsIntrest:abilitytopaybackaloan,theliquidityoftheorganisationInfluence:determineandinfluencepaymentandrepaymenttermsandperiods