人力資源培訓(xùn)英文

TrainingP271人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第1頁(yè)。1,Thenatureoftraining2,Strategictraining3,trainingneedsassessment4,Trainingdesign5,Trainingdelivery6,Evaluationoftrainingtraining人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第2頁(yè)。ThenatureoftrainingP272DefinitionThecontextoftrainingTrainingandperformanceconsultingIntegratingtrainingresponsibilities人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第3頁(yè)。Definition:Training:aprocesswherebypeopleacquirecapabilitiestoaidintheachievementoforganizationalgoals人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第4頁(yè)。ThecontextoftrainingOrganizationalcompetitivenessandtrainingTrainingasarevenuesourceIntegrationofjobperformance,training,andlearning人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第5頁(yè)。OrganizationalcompetitivenessandtrainingMaintainingandupdatingemployees’capabilitiesandequippingthemwiththeKSAsneededtocompeteeficiently.Facilitatingtheretentionofemployees人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第6頁(yè)。Trainingasarevenuesource

Cantrainingonlybeseenasanexpenditure?人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第7頁(yè)。Trainingasarevenuesource

No!人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第8頁(yè)。Costsversebenefits成本：培訓(xùn)人員的薪水培訓(xùn)用材料培訓(xùn)與被培訓(xùn)者的生活開支輔助設(shè)備的費(fèi)用交通費(fèi)被培訓(xùn)者的薪水減少的產(chǎn)量（機(jī)會(huì)成本）收益：產(chǎn)量的提高錯(cuò)誤的減少資金周轉(zhuǎn)率的降低必須的監(jiān)督的減少進(jìn)步的能力的提高新的技能的增加觀念的轉(zhuǎn)變?nèi)肆Y源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第9頁(yè)。Trainingasarevenuesource

SomefirmsbundletrainingaspartofsalespackagesofproductsandservicesforcustomersCustomersatisfactionandloyaltyincreasedCustomerretentionandenhancefuturesalesrevenues人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第10頁(yè)。

Integrationofjobperformance,training,andlearning

Linkagebetweentrainingandjobperformanceisvital---airlineundergoregularsafetytrainingSeekingmoreauthentictrainingexperience,usingrealbusinessproblem---GEmanagementtraining人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第11頁(yè)。Trainingandperformanceconsulting(培訓(xùn)與績(jī)效評(píng)估)P274Performanceconsultingdefinition:aprocessinwhichatrainer(internalorexternal)andtheorganizationalclientworktogethertoboostworkplaceperformanceinsupportofbusinessgoals人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第12頁(yè)。PerformanceconsultingActualorganizationalresultsDesiredorganizationalresultsDesiredemployeeperformanceActualemployeeperformancePerformanceconsultingneedsanalysisNon-trainingactionsTrainingactions人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第13頁(yè)。Integratingtrainingresponsibilities(培訓(xùn)責(zé)任的分工)P275HRstaffsortrainers

OperatingmanagersBolsterbothindividualemployeeandorganizationalperformance培訓(xùn)搭檔關(guān)系人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第14頁(yè)。Integratingtrainingresponsibilities(培訓(xùn)責(zé)任的分工)P275HRunits；Preparesskill-trainingmaterialsCoordinatestrainingeffortsConductsorarrangesforoff-the-jobtraining（脫產(chǎn)培訓(xùn)）CoordinatescareerplansandemployeedevelopmenteffortsProvidesinputandexpertisefororganizationaldevelopments人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第15頁(yè)。Integratingtrainingresponsibilities(培訓(xùn)責(zé)任的分工)P275Managers:ProvidetechnicalinformationMonitortrainingneedsConductandmonitorcontinuingon-the-jobtrainingContinuallydiscussemployees’growthandfuturepotentialParticipateinorganizationalchangeefforts人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第16頁(yè)。Strategictraining(戰(zhàn)略培訓(xùn))P276Focusoneffortsthatdevelopcompetencies,valueandcompetitiveadvantagesfortheorganization.人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第17頁(yè)。Strategictraining(戰(zhàn)略培訓(xùn))Trainingisstrategicwhenit:1,developsessentialworkercapabilities2,encouragesadaptabilitytochange3,promotesongoinglearningintheorganization4,createsanddisseminatesnewknowledgethroughouttheorganization5,facilitatecommunicationandfocus人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第18頁(yè)。LinkingbusinessandtrainingstrategiesStrategictrainingBusinessstrategiesTrainingstrategiesandactivitiesCustomerservicequalityCustomerservicetrainingDistinctiveness&uniquenessLatestad&marketingideas人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第19頁(yè)。DevelopingastrategictrainingplanStrategize(制定策略)Plan（計(jì)劃）---明確培訓(xùn)目標(biāo)和預(yù)期成果，量化目標(biāo)Organize（組織）Justify（檢驗(yàn)）人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第20頁(yè)。TrainingProcess人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第21頁(yè)。Trainingprocess(P278)Assessment估測(cè)Design設(shè)計(jì)Delivery執(zhí)行Evaluation評(píng)估人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第22頁(yè)。

Assessment:

Analyzetrainingneeds（確定培訓(xùn)需要）Identifytrainingobjectiveandcriteria（確定培訓(xùn)目標(biāo)）人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第23頁(yè)。Design:

Pretesttrainees（測(cè)試受訓(xùn)者）Selecttrainingmethods（挑選培訓(xùn)方法）Plantrainingcontent（安排培訓(xùn)內(nèi)容）人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第24頁(yè)。DeliveryScheduletrainingConducttrainingMonitortraining人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第25頁(yè)。Evaluation:

Measuretrainingoutcomes（量化培訓(xùn)結(jié)果）Compareoutcomestoobjectives/criteria（將培訓(xùn)結(jié)果與標(biāo)準(zhǔn)相比較）人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第26頁(yè)。TrainingneedsassessmentP279估測(cè)階段人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第27頁(yè)。Sourcesusedfortrainingassessment:P279企業(yè)范圍內(nèi)的資料不滿情緒，觀察，辭職會(huì)見，廢物/廢料，事故，抱怨，培訓(xùn)觀察，裝備使用數(shù)據(jù)任務(wù)分析的資料工作要求＝雇員知識(shí)，技能，能力工作種類要求＝工作具體細(xì)節(jié)雇員個(gè)人資料測(cè)試，記錄，估測(cè)中心，問(wèn)卷，績(jī)效評(píng)價(jià)，態(tài)度調(diào)查人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第28頁(yè)。NeedsAssessment（培訓(xùn)需要估測(cè)）Processofevaluatingtheorganization,individualemployee,andemployee’staskstodeterminewhatkindsoftraining,ifany,arenecessary

Conditionsthatpromptaneedsassessment:SomeemployeeslackbasicskillsorareperformingpoorlyNewproducts,technology,orjobsareplannedOutsideforcese.g.customerrequestsorlegalrequirementsOutcomeofneedsassessment:Decisionsabouthowtoaddresstheissuesthatpromptedtheneedsassessment.人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第29頁(yè)。NeedsAssessmentUsualfirststepEvaluatescharacteristicsoforganizationtodetermineappropriatenessoftrainingConsidersorganization’sstrategy,resources,andmanagementsupportOrganizationAnalysis人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第30頁(yè)。NeedsAssessmentIdentifiesthetasksandcompetenciesthattrainingshouldemphasizeLooksatconditions:JobenvironmentDeadlinesPerformancestandardsOrganizationAnalysisJob/taskAnalysis人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第31頁(yè)。NeedsAssessmentDeterminesifperformanceissuesresultfromcompetencygapsDetermineswhoneedstrainingDeterminesifemployeesarereadyfortrainingOrganizationAnalysisTaskAnalysisIndividualAnalysis人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第32頁(yè)。工作分析和工作描述能力與激勵(lì)績(jī)效標(biāo)準(zhǔn)工作績(jī)效水平比較和績(jī)效評(píng)價(jià)確定弱勢(shì)領(lǐng)域挑選針對(duì)弱勢(shì)領(lǐng)域的方法和計(jì)劃思索衡量方法，成本，時(shí)間實(shí)施培訓(xùn)工作個(gè)人分析績(jī)效評(píng)估培訓(xùn)人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第33頁(yè)。Establishtrainingobjectivesandpriorities(分清輕重緩急)P281MustbeestablishedbyidentifyingagapanalysisTrainingobjectivesandprioritiesaresettoclosethegap人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第34頁(yè)。3typesoftrainingobjectivesKnowledge:impartcognitiveinformationanddetailstotraineesSkill:developbehaviorchangesinhowjobsandtaskrequirementsareperformedAttitude:createinterestinandawarenessoftheimportanceoftraining人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第35頁(yè)。TrainingDesignEffectivetrainingdesignconsiderslearningconcepts,legalissues,anddifferentapproachestotraining.Learning:TheFocusofTraining人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第36頁(yè)。LearningLearningStylesLearnerReadinessDesignforTransfer人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第37頁(yè)。AbilitytoLearnSelf-Efficacy(自我效能感）LearnerReadinessMotivationtoLearnAperson’sdesiretolearntrainingAperson’sbeliefthathe/shecansuccessfullylearnthetrainingprogramcontent人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第38頁(yè)。1.Offerremedialtrainingtopeopleintheircurrentworkforcewhoneedit.2.Hireworkerstheyknowaredeficientandthenimplementspecificworkplacetraining.3.Workwithschoolstohelpbettereducatepeopleforjobs.Whatemployersshoulddo?人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第39頁(yè)。AbilitytoLearnSelf-Efficacy(自我效能感）LearnerReadinessMotivationtoLearnAperson’sdesiretolearntrainingAperson’sbeliefthathe/shecansuccessfullylearnthetrainingprogramcontent人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第40頁(yè)。LearningStylesAdultLearningBehaviorModelingReinforcementandImmediateConfirmationCopyingsomeoneelse’sbehavior.人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第41頁(yè)。1.Havetheneedtoknowwhytheyarelearningsomething.2.Haveaneedtobeself-directed.3.Bringmorework-relatedexperiencesintothelearningprocess.4.Enterintoalearningexperiencewithaproblem-centeredapproachtolearning.5.Aremotivatedtolearnbybothextrinsicandintrinsicfactors.FivePrinciples←人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第42頁(yè)。braindumpwholelearningorGestaltlearning×simplyreadingorlisteningactivepractice×spacedpracticemassedpractice人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第43頁(yè)。LearningStylesAdultLearningBehaviorModelingReinforcementandImmediateConfirmation人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第44頁(yè)。Reinforcementisbasedonthe

lawofeffect.Immediateconfirmation:Theconceptthatpeoplelearnbestifreinforcementandfeedbackisgivenaftertraining.人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第45頁(yè)。TransferofTrainingEffectivetransferoftrainingmeetstwoconditionsThetraineescantakethemateriallearnedintrainingandapplyittothejob.Employeesmaintaintheiruseofthelearnedmaterialovertime.?、⑷肆Y源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第46頁(yè)。Onespecificwaytoaidtransferoftrainingtojobsituationsistoensurethatthetrainingmirrorsthejobcontextasmuchaspossible.人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第47頁(yè)。TypesofTrainingRequiredandregulartrainingJob/technicaltrainingInterpersonalandproblem-solvingtrainingDevelopmentalandinnovativetraining人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第48頁(yè)。Technicalprocesses&proceduresProfessionalskillsInformationtechnologyskillsNewemployeeorientationInterpersonalcommunicationOccupationalsafetyCustomerrelationsQualityandbusinesspracticesManagerial/SupervisoryskillsProductknowledgeSales&dealerBasicskillsExecutivedevelopmentPercentageofTrainingExpendituresTypeofTraining13%11%9%7%6%5%4%0%2%8%10%12%14%9%9%7%7%6%6%4%6%人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第49頁(yè)。Orientation:TrainingforNewEmployeesPurposes:Establishesafavorableemployeeimpressionoftheorganizationandthejob.Providesorganizationandjobinformation.Enhancesinterpersonalacceptancebyco-workers.Acceleratessocializationandintegrationofthenewemployeeintotheorganization.Ensuresemployeeperformanceandproductivitybeginmorequickly.Useofelectronicorientation人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第50頁(yè)。LegalIssuesandTrainingEEOLawsuits人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第51頁(yè)。TrainingDeliveryInternalTrainingExternalTrainingE-learningTrainingMethods人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第52頁(yè)。InternalTrainingInformaltrainingOn-the-jobtrainingTrainingDelivery人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第53頁(yè)。Stagesforon-the-jobtraining

PreparefortheLearnersPutthemateaseFindoutwhattheyknowGettheminterested

PresenttheInformation

Tell,show,questionPresentonepointatatimeMakesuretheyknow

DoFollow-Up

PutthemontheirownCheckfrequentlyReducefollow-upasperformanceimprovesTraineesPractice

TraineesperformtasksAskquestionsObserveandcorrectEvaluatemasteryTrainingDelivery人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第54頁(yè)。ExternalTrainingOutsourcingoftrainingGovernmentsupportedjobtraining——lessexpensive,analternativeagainstinsufficienttime,thenecessarylevelofexpertise,interactwithmanagersandpeersTrainingDelivery人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第55頁(yè)。E-learning:TrainingOn-lineDevelopingE-learningSufficienttopmanagementsupportandfundingTrainingbeingdecentralizedandindividualizedMeetingorganizationaltrainingneedsComputerliteracyandreadyaccesstocomputersandtheInternetTrainingDeliveryConceptandFeatures人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第56頁(yè)。CharacteristicsofE-learningTrainingDeliveryLinktoresourcesOthertrainingmaterialsOtherWeb-basedtrainingLinktoelectronicperformancesupportsystemsCollaborationandSharingCommunitiesofpracticePeersOthertraineesExpertsMentorsandadvisersLearnerControlPracticePacingFeedbackContentAccessibilityContentTextVideoGraphicsSoundAdministrationEnrollmentMonitoringProcessAssessmentDeliveryInternet/intranetWebCD-ROMDistancelearning人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第57頁(yè)。E-learning:TrainingOn-lineDevelopingE-learning

Web-enablecoursecontent

Linkmodulecontenttotrainingobjectives

Identifyinge-learningmeasurementmeans

Modularizecontent

Customizefor“l(fā)earnercentric”useTrainingDelivery人力資源培訓(xùn)英文全文共65頁(yè)，當(dāng)前為第58頁(yè)。Advantagesanddisadvantages

E-learning:TrainingOn-lineAdvantagesDisadvantagesSelf-paced:traineescanproceedontheirowntime;Interactive,tapingmultipletraineesensesAllowsforconsistencyinthedeliveryoftrainingScoringofexercise/assessmentsandfeedbackIncorporatesbuilt-inguidanceandhelpfortraineestouseIsrelativelyeasyfortrainerstoupdatecontentEnhanceinstructor-ledtraining

Traineeanxiety;Notalltraineesmaybereadyfore-learningNotalltraineesmayhaveeasyanduninterruptedaccesstocomputersNotappropr