英荷殼牌石油公司HSE文化

0Whatwedon’tknowwillhurtus

-usingsafetyleadingindicatorsasthenextstepincontrollingriskTyroneKalpeeHSSEDirectorbpTrinidadandTobagoAmchamHSSEConference20091JudgingourSafetyperformanceHowwouldyoudescribeyoursafetyperformance?Canthisbesolelybasedonincidentsreported?Canyoutestthelevelofreportingonyoursites?Istherea“healthy”ratioofminorincidentsandeventstomoreseriousoccurrences?Arewesurprisedfrequentlywithapatternofrelatively“safe”periodsinterruptedbyasurprisingincident?Areyouseeingyearonyearimprovementinparallelwithanimprovedreportingculture?2TheSafetyJourney–wheredoyouwanttobe?

GenerativeProactiveCalculativeReactivePathologicalIncreasinglyInformedIncreasingOwnership,Trust/AccountabilityAdaptedfromBP’sSafetyCultureTeamAssumingthatinterventionisonlyrequiredwhenbigthingsgowrongCapturingalotofdatabutnotmakingearlyinterventionsActingonlaggingindicatorsUsingtherightengagementanddatatomakeearlyinterventionsSafetyisheldasavalue.Thewaybusinessisrun.Deeplyownedbytheline.Selfcorrecting3TheBird’sTriangle–Howoutcomesrelate

Inmanycases,LeadershipreviewsHSSEperformancebyassessinglaggingindicatorsTheseshowincidentswhichhaveoccurred,injuriessustainedandlosseswhichhaveresultedTheseareoutcomes.Reactionstothese,thoughimportant,arelikereactingtoastockmarketchangeratherthanpredictingthechangetoprotectinvestmentsBird’striangledoeshelp,however,todeterminethehealthofourincidentreportingprocessbycomparativeratiosofincidents.MedicalRecordableNearMiss–incidentoccurredFirstAidLostTime/DAFWCFatalityBeyondthetip-signsofemergingrisktrends

Leadersitevisits;LeaderAudits/conversationsPermittoWorkaudits;JSAAudits;HSETrainingSafetyCriticalEquipmentPM;PMbacklogsClosureofactions-investigations;audits;hazidsSafetyObservations;ProactiveNear-MissreportsThesearetheoutcomeswetrytoavoid

seetheRiskReadingthesignsofemergingrisksFatalityLostTime/DAFWCMedicalRecordableFirstAidNearMiss–incidentoccurredLeadingindicatorschecksafetyprogramgapsLaggingindicatorsInterventionopportunityLeadersitevisits;LeaderAudits/conversationsPermittoWorkaudits;JSAAudits;HSETrainingSafetyCriticalEquipmentPM;PMbacklogsClosureofactions-investigations;audits;hazidsSafetyObservations;ProactiveNear-MissreportsManagementinterventionmoredifficultPointsofinterventionFatalityLostTime/DAFWCMedicalRecordableFirstAidNearMiss–incidentoccurredManagingatthislevelmeansthatyouhaveinjurepeopletolearn68TRAININGPERMITAUDITSLEADERSITEVISITSNEARMISSESLASTBARRIEREventwithoutlossSTOPFIRSTAIDRECORDABLESDAFWACFATALITYExistingBarriersINCIDENTSIncidentsInvolvingLossOpportunitytointerveneearlierwhenwarningsignsareseenthroughdeficienciesinpeoplereadinessorprocessEventStoppedPROACTIVENEARMISSEventhasoccurredCreatingtheinterventiononthebarriers7Planning:ALLenergyiscontrolledCompetentworkersFitworkersInspectedequipmentClearProceduresInherentlySafeDesigns:GasDetectionReliefvalvesEmergencyShutdownDevicesExecutionToolBoxtalksSiteInspection/SOCsPermitauditsSupervisionPPESeparatingenergyfrompeople…ENERGYNEARMISSRECORDABLEDAFWC/LOSTTIMELeadingindicatorsmeasureworkplanningandexecutioncontrols

8SafetyLeadingindicatorsmeasure…LeadershippresenceonsitesandinvolvementinincisiveauditsEngagementoftheworkforceinowningsafetyLevelofadherencetocompanystandardsWeakeningofcontrolsEarlysignsofcomplacencyPreventativemaintenancenotbeingcompletedLevelofdeficiencyinriskassessmentandPermittoWorkUnderstandingofhazards9Howrelevantfortheseleadingtrends?Over4years–observednegativetrendsinrelevantleadingindicatorsprecedeaccidentsby6monthsProvidesasourceofproactiveinterventiontomotivateleadersAllowsproactivecommunicationwiththeworkforceAllowsyoutoregaincontrolCanplanaheadwhenyouexpectseasonaldownwardtrendsAllowsfullparticipationofallMovessafetytobeingpredictableratherthanluck10

Jan–Sept15th09Man-Hours

2,716,509

FullYear2009-TARGET

Jan-Sept152009

Number

Freq

YTD

FreqSOCsInTraction

5,9237309#

358

7049

519SOs-SafetyObservations

72189#

3539

79868

5880HSETrainingHours

32,335

67520#

3309

66749

4914Closure-(OnTime)-Traction

98%

98%

95%

95%ELTVisits154664#35

445

33PTW&ICCAudits9,7669531#467

8204

604JSAAudits4,9724841#237

5321

392NearMisses(Proactivereporting)

600Monitor029

1106

81Managementtools–understandingthepulse11Whatthetrendspredict12Deviationsobservedfromleaderconversationsonsite13Deviationsfromleaderaudits14DeficienciesinPermitsfromsiteleaderaudits15WorkforceObservations16InputFrequencyIncreasingHIPO 50%RIF 30%FirstAid 20%SOCsandequivalent-30%;STOPs-20%Traininghours-20%;NearMiss10%;Closureofactionsontime20%DecreasingInjuriesDrivingimprovementwithleadingindicators

Thechartshowsthemovementofteamsoverthe