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SdanvilACCA會員,兩年內(nèi)高分通過ACCA,F(xiàn)level均分全球TOP10P3TOP1lACCA認證資深教學顧問TutorGuru):SBLMarker,SBL陸區(qū)考官報告l高頓ACCA導師,狀元收割機,有位榮獲大陸/全球第一的佳績(2020年月考季TX98分全球第一2021年3月考季TX新西蘭第一) Thenewchair ,RaniJeffels,hasrecentlycommencedhisnewrolewiththeBCOandwantstofindoutasmuchaspossibleabouttheorganisation.HehascalledameetingwiththemanagementboardandhasaskedforeachboardmembertomakeashortpresentationtoassisthiminbetterunderstandingtheBCO.Thechieffinanceofficer(CFO)hasbeenaskedtopresentontheBCO’s ernancepr iplesandactivities,anditsfinancialandnon-financialperformanceinthelatestfinancialyear.TheCFOhasaskedyoutoassisthiminpreparingforhispresentation.PrepareabriefingnotefortheCFOThespecificnatureofthe ipal-agentrelationshipoftheBCOasacharitableTheadvantagesfortheBCOofhavingatwo-tierboardstructure;HowtheBCO’smissionandstrategicobjectivesmeetitskeystakeholderneeds.(12ProfessionalskillsmarksareavailablefordemonstratingcommercialacumenskillsindemonstratingunderstandingoforganisationalissuesrelevanttotheBCO.(2marks)StudentexampleAsacharitableorganization,BCOhasitsspecificnatureofthe ipal-agentBCO'sworkistoprotectsomeoftheworld'smostthreatenedanimalsforfuturegeneration.BCOwildlifeparkinGeelandissetuptodirectlyprotectsomeoftheworld'smostthreatenedanimals,helpthemgrowinnumber,learntothriveinthewildagain,thengobacktothewild.Theanimalprotectionprogramsareundertakentoallowlocalwildlifeexpertstoprotectsomeendangeredanimals.BCO'svisionistoencouragepeopletoparticipateinenvironmentandanimalprotection.ThroughvisitingtoBCOparksandeducationofwildlifecommunities,peopleareinformedaboutsuchawareness.Basedfundfromdonationsofthepublic,corporatedonorsandlegacies,BCOas nttoundertakeandrealizerelevantpriplesofenvironmentandanimalprotectionforthefunders.BriefingnotesFAO:CFOSubject:evaluationofBCO’s Iamwritingtoexinthenatureofagencyrelationship,thebenefitoftwotierboardandhowdoesourmissionmeettheneedsofkeystakeholders.natureofagencyasacharity(BCO),animportantagentrelationshipbetweenboardoftrustees(pripal)andmanagementTheernanceoftheBCOisvestedinourboardoftrustees,whichhasoverallcontrolofthecharityandisresponsibleformonitoringitsstrategicdirectionandensuringitisinlinewithourmissionandobjectives.Itisalsoresponsibleformonitoringtheriskstowhichthecharityiposedthroughtheriskcommittee(copyfrom“aboutuspage”,整改)Ourhighlyexperiencedanddedicatedmanagementboardisresponsiblefortheday-to-daybusinessoftheBCO.It’smaindutiesaretodevelopandproposestrategiestoachieveourmissionandobjectivesandtomeasureandreportontheBCO’sperformance.Ittakesresponsibilityforthemanagementanddeliveryofouractivities.(copyfrom“aboutuspage”,整改)Thereisanagencyrelationshipbetweendonors(pripal)whocareabout&animalsliveinthewildlifehabitats&visitorsofparkandboardoftrustees(agent).DonorsareresponsibleforprovidingfundforBCOtorunthebusinessandboardoftrusteesisresponsibletosatisfythosesponsorsbymeetingtheirneedstoprotectanimals.benefitoftwotiersegregationofboardoftrusteesisresponsibleformanagementboardisresponsibleforoperatingthe=>doublecheck,improvethequality, interestofstakeholders,ratherthanludingstaffs,volunteers,widercommunity,theirinterestwillbetakenintoconsiderationwhenmakingdecision.=>Image/makingdecisionsmorequicklywithfewerdirectorsManagementboardisresponsibleformakingdailyoperationaldecision.Smallerboard=>BeneficialwhenBCOfacingaperiodofuncertaintyandneedquickresponsetothechanging reasingpressure.Moretransparent reaseexternalstakeholders’Boardoftrusteesisbehaveofexternalstakeholders,toensuretheirinterestis=>MoreHowtomeetstakeholders'needsbymissionandOurmissionProtectingandconservingourwildlifeforfutureBCOworksforawiderrangeofstakeholderandourmissionisnotfocusonprofitability,focusonprotectingandconservingtheworld’swildlifeforthefuture.ThismeetstheneedsofkeyWehavesetoutthreeclearstrategicobjectivesforthenextfiveyears.These–Ensurethat100threatenedspeciesareprotectedandreturnedtotheirnaturalthreatenedspeciesarekeywhatistheirneeds:survive/backtomeet:–Investin100wildlifehabitatprojectsacrosstheworld,throughprovidingtrainingandeducationforlocalstaff,volunteersandcommunities.localstaff,volunteersandcommunitiesarekeywhatistheirneeds:requirespecificknowledgeandskillstoensurethehabitatsprojectsarerunmeet:providing–Ensureonemillionpeoplear terconnectedwithnature,througheducationandawarenessofthenaturalworldtheyliveinwidercommunitiesarekeywhatistheirneeds:understandthenaturalworldtheylivein,positivelycontributetotheprotectionprojectsan turalworldandthreatedspeciesmeet:providingeducationtoimprovetheirysesthefinancialandnon-financialperformanceoftheBCOinthelatestfinancialyear,20X1,providingreasonsforandimplicationsoftheresults.(13marks)Professionalskillsmarksareavailablefordemonstratingysisskills onsideringtherelevantinformationandevidencerelatingtotheBCO’sfinancialandnon-financialperformance.(3Subject:evaluationofBCO’sfinancialandnon-financialperformanceinFirstly,wildlifeparkadmissionsslightlyreaseby3%,maybebecausethepriceraisethisyear.Butduetotheeconomicrecession,customersmay equiteprice-sensitive,theymayreluctanttopaythepremium.(visitornumberreduceby2%)Akeysource e(15%of Negativeimpactonthelong-term e(visitornumbermaydecreasefurther)=>evenimpactontheeformothersource,likeshopsandcaf.StudentStudentexampleSecondly,thecorporatemembershipreasesmorethanindividualoneeindividualshasconcernsabouttheoperationofcharitylikehowtheyspendthemoney.Sotheyarereluctanttopaymembershipfee.HoweverforBCO,individualmembershipfee ysavitalrolein esoBCOshouldreasepublic'sconfidencebyrevealingthewaysofusingfundandbeingmoretransparent.Secondly,Corporatemembership reasesignificantlyAsmallproportionof eExploit&furtherworkwithcorporate efromWildlifeparkshopandcaféreasedbyDespitethevisitornumberdecrease, epervisitorfromcaféandshop reasefrom$1868to$2195=>popularAtsametime,costsofoperatingwildlifeparkshopandcaféreducedby15%=>costInvestigate&learnfromly, eineducationprogramdecreasesbyOnereasonforthis:ranfewerexternaleducationprogrammesin20x1(145vsDoesnotalignwithstrategicobjectiveofprovidingmoreeducationtoourInvestmoreinFifthly,Donations,grantsandlegaciesreducedby15.6%,still35%oftotal e.=>payattentiontothisdecline.Economicrecession(reasonforBCOuseothersourceof etocompensatethisdecline,e.g.saleofproperty.however,thiskindof eisnotsustainable=>ifnotthepropertyisnotsold,BCOseemstobelossmaking(236-525)lookingfornewsustainablesource e:youngersixthly,totalAnimalsupportcosts reasedby8.4%,duetomore/1680animalsreturnedtonaturalhabitats(morethan20x0)=>indicatesmoreanimalprotectionactivitiesarecarriedout.Meetthestrategicobjective/Investigatedfurther=>whethertherehasacostcontrolproblem=>oweanobligationtomanagethefundproperly.Finally,totalcostofStafftrainingdecreasedby10%withCostperstafftrainingdayreducedfrom$620to$606,andlesstrainingdaysprovidedtostaffmember(48vs51)Impactonstaffloyalty=>cannotattractvolunteers&cannotmotivateownImpactonqualityofservice/protectionactivities=> e(attractDonotmeetstrategicobjectiveofprovidingeducationtoInitsrecentlypublishedannualreport,theBCOsetoutthreestrategicobjectivesforthenextfiveyears.Thenewchair iskeentounderstandinmoredetailhowtheBCO’ternalenvironmentwillimpactonthesestrategicobjectivesandhasaskedtheCFOtoprovidehimwiththisinformation.TheCFOhasaskedforyourassistanceinpreparinghisreport.PrepareareportfortheCFOwhichevaluatestheextenttowhichtheexternalenvironmentcouldimpactontheBCO’sstrategicobjectives.(15marks)Professionalskillsmarksareavailablefordemonstratingevaluationskillsinobjectivelyappraisingthefacts,opinionsandfindingsrelatingtotheBCO’ ternalenvironment.(4marks)StudentPoliticalPoliticalstability,saferandhealthierlivingenvironmentwouldaffectBCO'soperationtorealizethestrategicobjectives.Withinanationwithstablepolicies,saferandhealthierlivingenvironment,peoplearepackagedwithsenseofsafetyandhealth,intendtorespecttheenvironmentandsupportourawarenessofanimalprotection.Meanwhileifgreenpoliciesaredelivered,forexampletaxreliefforenterprisesparticipatinginenvironmentandanimalprotection,wouldstimulaterelevantdemandtosupportBCO'sstrategicobjectives.From:seniorfinancialmanagerofBCOSubject:evaluationoftheimpactoftheexternalenvironmentontheBCO’sstrategicItisimportanttoevaluatetheexternalenvironmentwhensettingourstrategicobjectives,andweshouldcontinuingassessthechangeintheexternalenvironmentinordertorespondeffectively/intime/quickly.Duetotheglobalrecession, ernmentsareunderfinancial=>reducetheirsupporttocharities=>thewholecharitysectormayfacingdifficultyinreceivinggrantsfrom NotsobadforBCO,2mgrantoverthenextfewsomelocal alreadybanningstreetdonations&Morelegislationsareexpectedinthecomingyearstoavoid“hard-selling“usedbysomecharities.ImpactbadlyonthereputationofwholecharityEvenifBCOdoesnotinvolvedinthe“hard-selling“activity=>stillimpactourabilitytoraisepublicexpectationsoftheworkdonebycharitiesare reaseddemandsonwholecharitysector reaseddemandsonBCOAnimalprotection reasepeople eover-exposedtocharitablerequestsandthereopHardtoraisereasinglydestroyedbyhuman=>wildlifehabitatsaredestroyed;moreanimalsneedtobeprotected=>BCOneedstodomoreactivitiestomeetitsmissionandobjectivestheinte andinformationtechnologyaredeveloquickly=>allorganisations ludingcharitiesshouldmakeuseofit.updatingourmembersdatabasemanagementsystem:communicatemoreeffectivelywithmembersandpermitonlinefeepayments :onlineeducation,digitalmarketingandsocialsocialmedia tformsand :communicateandin ctwithapotentialnewsourceofsupporter/youngergenerationofdonorsthecurrentexternalenvironmentiscreatingsignificantpressureonustoachieveourstrategicobjective,buttherearesomeopportunitiestocatchup.Inadditiontotherecentinvestmentmadeinupdatingthemembers’databasemanagementsystem,thechiefexecutiveofficerhighlightedintheannualreportthattheBCOislookingforfurtheropportunitiestoinvestine-business.TheCFOhasbeenaskedtomakeapresentationtothoftrusteesandhehasaskedforyourassistanceinpreparinghispresentation.Preparethreepresentationslides(with panyingnotes)which mend,withclearjustifications,threeapplicationsofinformationtechnologythattheBCOcouldusetoenhanceitse-businesscapabilities.(15marks)Professionalskillsmarksareavailablefordemonstratingcommunicationskillsinusingcompellingargumentstopersuadeth oftrusteesofthepotentialofe-businessfortheBCO.(4marks)Slideonlineconvenient:costsaving:renting;travelexpense;reduceno.ofgloballyaccessible:morepeoplecanbeyounger ;differentalignwithourstrategic e(externaltrainingisasource Slidedigitalsendingthemarketingmessagetoglobalmarketingmessagecanbetailoredtotheindividualdonor: reasethelikelihoodthepotentialdonorswantdonatereducemarketingcost=>savingmorecosteffectivelytocollectdonors/membersinformation: ndcloserupdatedSlide3reachyoungerbuildemotionalconnectionwithpotentialdonors( ,picture,voice=>createdeepimpressions=>encouragedonation)highlyin ctive=>whocareaboutanimalprotectioncommunicatewitheachother=>learnfromeachother,encourage,awarenessglobalcosteffective(createaID,invitefollowerstoThechair hasaskedtomeetwiththechiefexecutiveofficer(CEO)todiscusstheBCO’scurrentriskmanagementapproach.Thechair hasconcernsthatthecurrentriskregisterdoesnotadequayevaluatetheseriousnessoftherisksidentifiedandthatsomerelevantrisksarenotcoveredatall.Heisalsoconcernedthattheriskmitigatingactivitiesareinadequate,inthelightofrecentchangesandeventsintheexternalenvironment.TheCEOdisagreesandthinksthattheriskregis nditsriskmitigatingactivitiesaresufficient,andthatthechair isoverreactingtotheBCO’slatestfinancialresultsandtheindustryresearchreport.Shehasaskedforyourassistanceonthismatter.Preparea reportwhichevaluatestheBCO’scurrentriskregis ndtheadequacyofeachoftheriskmitigatingactivities,clearlyhighlightingwhetherthechair ’sconcernsarejustified.(15Professionalskillsmarksareavailablefordemonstratingscepticismskillsinquestioningappropriaythe pressedbythechair andtheCEO.(4marks)3To:
From:seniorfinancialmanagerofBCOSubject:evaluationoftheBCO’srisk ndtheadequacyoftheriskmitigatingThereportassessestheBCO’scurrentriskregistertoidentifywhethertheriskmitigatingactivitiesareFundingraisingNotabletoraisesufficientfundtocoverthe reasingtotalexpenditure.Currently,ifBCOdoesnotselltheproperty,thenbeadeficit.Thereissignificantriskinthecomingyears.Implementappropriatecostbudgetingisanimportantapproachtomanagingourexpenditure,butitdoesnotactuallyaddresshow estreams.Monitortheadequacyoffinancialreturnsachieved(benarkingknowthecurrentstatus(onlycomparison),butitcannotassistinachieving Reportfund-raisingactivitiestostakeholdersinannualimprovethetransparencyandcommunicationwithourstakeholders(reputationtosomeextent),butitdoesnotdirectlyassistin ingthedifficultyinraisingthedonations.LossofkeyOurstaffsareakeyassettodelverouranimalprotectionactivities.Iflossofkeystaffs=>quality/extratrainingcost/reputation=>ThereissignificantriskSuccessionnning&AgreenoticeperiodsandEnsurestaffcontinuityandsuccessfullyhandover,theremainingstaffsarereadyandpreparedtotakeonnewrolesandresponsibilitieswhenrequired.ReviewrecruitmentprocessesandEnsureweemploystaffswithcorrectskillsandhighworkethicandhavepassionofanimalResultinlowerstaffreasedcompetitionintheAsaresultofglobalrecessionandhigherdemandfrompublic.Socompetitioninthecharitysectorismoreintensethanever=>reduced e,competeforpotentialdonorsMonitormethodsofservicedelivery&MonitorpublicawarenessandAssessourcurrentsituationinthecompetitiveenvironment&identifyingourweaknessandstrength=>usefulbutnotsufficiente-marketingwillbeaneffectivemethodtoimprovecompetitiveOperatingindangerouslocationsaroundtheOurprotectionactivitieswilloftentakeceindangerouslocations=>injury,orevendeathtoourstaffsandvolunteers=>reputation,legalrisk=>significantriskMonitorandreviewactivitiesinrecogniseddangerouslocationsandprocedurestoremovestaffatshortminimizethe regularlytest定期演練Closelyworkwithlocalsecurityandsafetyproactive/beRegularreaseawarenessofsafetyandreactmoreproperlyandquickly.OtherissuestobepExternalenvironmenthaschangedrapidly,theriskcommitteeshouldmeetmorethanonceperpIntroducemanagingdirectors,notonlytrustees=>moreunderstandtheactualoperationofpEmissionofsomekeyfailuretocontrolthelegalAlthoughourriskregisterhasseveralusefulsuggestions,butsomemitigatingactivitiesarenotsufficientandwealsoneedtoupdateourriskregisterto ludethecurrentexternalchallengesfaced.SoonafteryoucompletedyourreportontheBCO’sriskregisndriskmitigatingactivities,youattendedameetingwiththeCEOandthechieffinanceofficer.AtthemeetingtheCEOraisedherconcernsthatthoftrusteesdoesnothaveasufficientmixofskillsanddiversityandthatthemanagementboardhad,intherecentpast,notundertakensufficientprofessionaldevelopment.Shehasrequestedameetingwiththe todiscussthisissuefurther.TheCEOhasaskedforyourassistanceinpreparingforthisPrepareabriefingpaperfortheCEOwhichexTheimportancefortheBCO’sboardoftrusteestohaveasufficientmixofskillsanddiversity;TheimportanceofcontinuingprofessionaldevelopmentfortheBCO’smanagementboardmemberstoensurethattheBCOmeetsitsobligationstoitsstakeholders.(10marks)ProfessionalskillsmarksareavailablefordemonstratingcommercialacumenskillsinshowingawarenessoforganisationalandwiderexternalfactorsaffectingtheworkoftheBCO’sboardoftrusteesandmanagementboard.(3marks)4FAO:CEOboardoftrustees’skillsandcurrently,ourboardoftrusteesappearstobelackoffirstly,lackofdiversityinagefourofoursixtrusteesareoverageof60=>indica ackofknowledgeandawarenessofthechangingworldnowweoperatein,particularlyintermsoftechnologyandchangingneedsofourkeystakeholders.Secondly,lackofdiversityinTwoofoursixtrusteesarewo
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