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TextAThemesentences

ThethemesentenceforTextAis:CriticalreadingandthinkingThetrulyeffectiveandcompetentHRmustshowbackbone,fortitude,apointofview,andmostofall,courage,(SectionI)andmuststandupforwhatitbelievesin,confrontdifficultissues,andoftenactastheconscienceofthecompany.(SectionII)Unit10

HumanResourcesTextACriticalreadingandthinking

SectionI:WhyacourageousHRmattersBefore“I”becameBlockbuster’sVicePresidentofHRWhyItookthejobmakeacompanythrivemakeacompanymoresuccessfulthaneverimaginedtransformacompanyAfterItookthejobworkwithpeopleworkwiththemanagementteamUnit10

HumanResourcesTextACriticalreadingandthinking

SectionII:WhytheHRleaderhastotakeastandExample:AnHRexecutivedidn'tchallengeamanagementdecisionaffectingretireesConsequence:bothemployerandemployeesswereaffected("Staffmemberswrotee-mailstotheCEO,thelocalnewspaperreportedthestory,andapublicityblitzquestionedthecompany’sheart.Theturnoverrate14rose,andthecompanyfacedamoredifficulttimerecruitingnewstaff.")Unit10

HumanResourcesTextACriticalreadingandthinking

AgoodHRpersonQualitiesandcharacteristicscourageabilitytojudgethe“rightperson”goodcoordinatingskillsUnit10

HumanResourcesTextACriticalreadingandthinking

Significancedrivingthecompanyforwardinfusingmorecompetenceintotheorganizationandhelpingthecompanygrowwithastrongerteamcoordinatingandimplementingthepoliciesofanorganization,aswellasitsvisionandstrategytosupportorganizationalgoalsUnit10

HumanResourcesTextACriticalreadingandthinking

Signpostlanguage:spottenseswitchesTenseswitch(時態(tài)轉(zhuǎn)換)distinguishesbetweencloseandremoteformsoftheverb.Presenttensesindicatethattheeventreferredtoisimmediateorcommentarywhilstpasttensesplacetheeventinthenarrativeofthepastoratapsychologicaldistance.Propertenseswitchgivesclearindicationofthelogicofapieceofwriting.Unit10

HumanResourcesTextACriticalreadingandthinking

TenseswitchesinthistextParagraph2:Andthere’sapersonalstorythatunderliesthisquest.WhenIwasanassociategeneralcounselatBlockbuster2intheearly1990s…(narrative)Paragraph5:…itwasaboutthethousandsofpeopleinstoresacrossthecountryprovidinganamazingguestexperiencewhenpeoplewalkedthroughthedoors.ItremindsmeofHerbKelleher,thefounderofSouthwestAirlines,sayingthathiscompanywasn’tintheairlinebusiness,butinthecustomerserviceandpeoplebusiness.(commentary)Unit10

HumanResourcesTextACriticalreadingandthinking

TenseswitchesinthistextParagraph8:IrecallanincidentatoneorganizationwheretheHRexecutivedidn’texertenoughinfluenceandendedupdamagingthecompany’sreputationinternallyandexternally.Thiscompanyhadagoodbutnotgreatyear.(narrative)Paragraph9:ManyemployeeswonderedwhereHRwas,andwhytheHRseniorexecutivedidn’tstandupforemployees,currentandpast.Thepointhereisclear:TherearetimeswhenanHRexecutive’sfailuretoshowcouragecanhaveaverynegativeimpactonemployeesandtheemployer.(commentary)Unit10

HumanResourcesTextALanguagebuilding-up

SpecializedvocabularySignpostlanguage:tenseswitchFormalEnglishUnit10

HumanResourcesTextB

HowAppleFeedsItsArmyofAppMakersDevelopersareasimportanttoAppleInc.asitsownemployees.ThescaleanddiversityofApple'sappuniverseisabigreasonwhyconsumersbuyAppleproductsThewaystomotivatedevelopersapplytoemployees,too.Unit10

HumanResourcesTextBCriticalreadingandthinkingHeadline=theme"Letthemmakemoney(para.1-3),

ensurethecodingtoolsareeasytouse(para.3-6),andkeepouttheriffraff(para.9)."Unit10

HumanResourcesTextBCriticalreadingandthinkingMotivationalforce1:moneyPara.2:"...gooddeveloperscanmakealmostasmuchmoneyastheywant."Para.3:apost-PCvisionofonlineserviceswillopenupvastopportunitiesforprogrammerstocomeupwithnewkindsofsoftwareUnit10

HumanResourcesTextBCriticalreadingandthinkingMotivationalforce2:workingenvironmentPara.4:programmingtoolsareslickandsimpletousePara.6:highquality"developmentenvironment"—thecollectionoftechnicalspecifications,manuals,andprogrammingtoolsusedtowriteapps.Unit10

HumanResourcesTextBCriticalreadingandthinkingMotivationalforce3:survivalofthebestPara.9:qualitycontrol;lookingforinnovation,notcopycatsUnit10

HumanResourcesTextBCriticalreadingandthinkingDemotivationalforcesPara.7:AppletakesoverprofitableappcategoriesfrompartnersPara.8:Bigdevelopersaregivenpriorityoversmallerones;longapprovalprocessUnit10

HumanResourcesListeningListening:ManagementtrainingwithinHumanResourcesWorkbankexpertisen.專門知識或技能proceduren.程序divisionn.(思想﹑生活方式等的)歧異,差別,分化現(xiàn)象frictionn.人或黨派之間不同觀點的矛盾或沖突litigationn.訴訟Unit10

HumanResourcesTakenotesasyoulisten.Thenfillintheblanksbelow.Youmayuseyourownwords.1.Themanagersneedtobeeducatedandinformedabout_________________________2.Accordingtothelecture,thesolutiontoanyuncertaintyoranyfrictionbetweentheHumanResourcesDepartmentandManagementisto_____________________________________3.PatGoodwinsuggeststhatoneshouldhold________________and__________________attitudestowardstheHumanResourceProfessionals.employeerightsestablishapartnershipbetweenthemopen-mindedpositive/supportiveUnit10

HumanResourcesListeningListentwiceandfillintheblanksbelow:…ifyouareinManagementandyou'rerequiredtogototrainingwithintheHumanResourcesDepartment,Iwouldencourageyoutohaveavery1)______________attitudeaboutthattounderstandtha

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