旅游英語課件

TourismEnglishPPTcourseware目錄BasicknowledgeoftourismEnglishIntroductiontotouristattractionsTravelitineraryarrangementTourismServicesandEtiquetteTourismsafetyandemergencyresponseTourismEnglishSpeakingPractice01BasicknowledgeoftourismEnglishCommonvocabularyintourismEnglishHotelrelatedvocabularysuchashotels,guestrooms,restaurants,gyms,etc.Transportationrelatedvocabularysuchasairplanes,trains,taxis,buses,etc.Vocabularyrelatedtotouristattractionssuchasmuseums,parks,churches,historicalsites,etc.Tourismservicerelatedvocabularysuchastourguides,travelagencies,travelinsurance,etc.CommonexpressionsintourismEnglishPolitelanguagesuchasplease,thankyou,you'rewelcome,etc.Q&AWhatservicesdoyouneed?Areyoustillsatisfiedwiththisplace?ExpressingsuggestionsandrecommendationsAsIsuggest,youshouldvisittheForbiddenCity,whichisveryworthvisiting.HandlingcomplaintsandissuesIfweapologizeforanyinconveniencecaused,wewillresolveitassoonaspossible.ListeningSkillsforTourismEnglishUnderstandingtouristneeds:Abletounderstandtouristrequestsandquestions,andmakecorrectresponses.Identifyingtourisminformation:Abletoobtainkeytourisminformationfromdialoguesorexplanations,suchasattractionintroductions,transportationarrangements,etc.Understandinginstructionsandprompts:Abletounderstandtheinstructionsandpromptsoftourguidesorstaff,andtakecorrespondingactions.Identifyingtouristemotions:Beingabletounderstandtheiremotionalstate,suchassatisfaction,dissatisfaction,etc.,fromtheirtoneandvocabulary,andmakeappropriateresponses.02IntroductiontotouristattractionsTheGreatWallAsasymbolofChina,itistheworld'sgreatestancientdefenseproject,attractingmillionsoftourists.TheForbiddenCityLocatedinthecenterofBeijing,itwasaroyalpalaceoftheMingandQingdynastiesinChina.ItisnowthePalaceMuseumandoneofthelargestpalacesintheworld.TheSummerPalacelocatedinthesuburbsofBeijing,itisoneofthefamousclassicalgardensinChina,composedofelementssuchaslakes,mountainsandrocks,andarchitecture.Itisknownasthe"RoyalGardenMuseum".IntroductiontoFamousTourismAttractionsTheOldTownofLijiang:LocatedinLijiang,YunnanProvince,itisoneofthefamoushistoricalandculturalcitiesinChina,attractingtouristswithitsuniqueNaxicultureandancientarchitecturalstyle.MountHuangshanMountain:LocatedinAnhuiProvince,itisoneofthefamousscenicspotsinChina.Itisfamousforitsuniquepines,strangerocks,seaofcloudsandhotsprings.JiuzhaigouValleyScenicandHistoricInterestArea:LocatedinAbaTibetanandQiangAutonomousPrefecture,SichuanProvince,itisoneofthefamousnaturalscenicspotsinChina,famousforitsgreensea,colorfulforestsandwaterfalls.IntroductiontoFeaturedTourismAttractionsWhenvisitingfamousscenicspotsinChina,touristsneedtounderstandtraditionalChineseculture,suchasConfucianism,Taoism,andpoetryculture.Thefolkcultureofdifferentregionsalsovaries,andtouristscanlearnaboutthelocalfolkcultureduringthetourismprocess,suchasfolkart,traditionalhandicrafts,localopera,etc.Manytouristattractionshaveaprofoundhistoricalbackground,andtouristsneedtounderstandthehistoricalevolution,importanthistoricalevents,andcharacterstoriesoftheattractionswhenvisiting.ChineseTraditionalCultureLocalFolkCultureHistoricalbackgroundCulturalbackgroundoftouristattractions03TravelitineraryarrangementTourismitineraryplanningTourismitineraryplanning:Tourismitineraryplanningisthecoreoftourismplanning,includingselectingdestinations,arrangingtransportation,accommodation,andactivities.Whenplanningatrip,itisnecessarytoconsidertheneedsandbudgetoftouriststoensureasmoothandcomfortableitinerary.Factorstoconsider:Whenplanningatravelitinerary,manyfactorsneedtobeconsidered,suchasweather,holidays,localactivities,etc.Thesefactorsmayaffectthearrangementoftravelitinerariesandtheexperienceoftourists.Flexibility:Tourismitineraryplanningrequiresacertaindegreeofflexibilitytocopewithunforeseeablesituationsandchanges.Appropriateadjustmentsandchangescanensurethesmoothprogressofthetravelitinerary.Personalizedservices:Providingpersonalizedservicesisanimportantaspectoftourismitineraryplanning.Providingcustomizeditineraryarrangementsbasedontheneedsandinterestsoftouristscanincreasetheirsatisfactionandexperience.Hotelreservationsandcheck-inHotelreservation:Accommodationisaveryimportantpartofatravelitinerary.Bookingasuitablehotelisanimportantstepinensuringsmoothtravel.Whenbookingahotel,factorssuchaslocation,facilities,services,andpricesneedtobeconsidered.Checkinprocedures:Checkinginproceduresareanecessarystepuponarrivalatthehotel.Understandingthecheck-inprocess,providingnecessaryinformation,andcompletingrelevantprocedurescanfacilitateaquickandsmoothcheck-inatthehotel.Hotelfacilitiesandservices:Thefacilitiesandservicesprovidedbyhotelshaveasignificantimpactontheexperienceoftourists.Understandingtheusageandprecautionsofhotelfacilitiesandservicescanhelptouristsbetterenjoytheaccommodationexperience.Evaluationandfeedback:Providingevaluationandfeedbackisanimportantstepafterleavingthehotel.Thiscanhelphotelsimprovetheirservicesandfacilities,andprovidereferenceforothertourists.ChoiceofairticketsandtransportationTicketselection:Choosingasuitableticketisanimportantstepintravelplanning.Factorssuchasflighttime,price,airline,andairportlocationneedtobeconsidered.Bookingairticketsinadvancecanprovidebetterpricesandoptions.Transportationselection:Choosingtheappropriatetransportationisanecessarystepduringthetourismprocess.Accordingtothedestinationanditinerary,transportationoptionsincludeairplanes,trains,buses,taxis,andmore.Understandingthecharacteristicsandusageofvariousmodesoftransportationcanhelptouristsbetterarrangetheiritinerary.Precautionsforusingtransportation:Whenusingvarioustypesoftransportation,itisnecessarytopayattentiontosafetyandetiquette.Adheringtotrafficrules,maintainingpoliteness,andpayingattentiontopersonalsafetyarenecessarysteps.Transportationbookingandconfirmation:Afterselectingatransportationvehicle,itisnecessarytomakeareservationandconfirmation.Understandingthebookingprocess,providingnecessaryinformation,andcompletingrelevantprocedurescanensuresmoothtravel.04TourismServicesandEtiquetteTourguideservicesProvidetourswithinformationaboutthedestination,answertheirquestions,andensuretheirsafetyCommunicationskillsSpeakclearlyandpolitelyinEnglish,useappropriatelanguageandtone,andmaintaingoodcommunicationwithtouristsTourguideservicesandcommunicationskillsObservinglocalcustomsandetiquettes,andavoidingcausingoffersorconcernsRespectthelocalcultureandtraditionsInquiryaboutanydietaryrestrictionsorallowancesbeforeordering,andensurethatthefoodpreservedissuitableBemindfulofdietaryrestrictionsTourismCateringEtiquetteProvideusefulshoppingtipsInformtoursaboutlocalspecialties,sourcing,andshoppingdistrictsHelptoursmakeinformeddecisionsAssisttheminselectingqualityproducts,comparingprices,andavoidingtourtrapsorscansTravelShoppingGuide05Tourismsafetyandemergencyresponse01MakesurealltraveldocumentsareinorderandvisasarevalidbeforedepartmentCheckingtraveldocumentsandvisas02Notifyrelevantpartiesofanychangestothetravelitinerary,specificallyforlonghaulflightsUpdatingtravelitinerary03Prepareessentialitemssuchaspassports,wallets,andkeys,andensuretheyareeasilyaccessiblePackingessentialitemsTravelsafetyprecautionsEmergencyhandlingmethodsAlwaysfollowtheinstructionsoftheflightattendantsduringinlightemergenciesFollowingtheinstructionsoftheflightattendantsFamiliarizeyourselfwithbasicfirstaidtechniquesincaseofaccidentsorhiddenillnessesLearningbasicfirstaidskillsIncaseofemergencies,staycallandrationaltomakequickandeffectivedecisionsKeepingcallandrationalUnderstandingtravelinsurancecoverageComparedifferenttravelinsuranceplanstofindonethatsuitsyourneeds,includingmedical,baggage,andcancellationcoverageBuyingtravelinsurancePurchasetravelinsurancebeforedepartmenttoensureyouareprotectedagainstunexpectedeventsKeepingtheinsurancedocumentssafeMakesuretokeeptheinsurancedocumentsinasafeplaceandhavethemeasilyaccessibleincaseofanemergencyTravelinsuranceselectionandpurchase06TourismEnglishSpeakingPractice010203TourguidecommunicationCommunicatewithtourguides,learnprofessionaltermsandexpressionsrelatedtotourism,andimprovetheiroralEnglishproficiencyintourism.IntroductiontotouristattractionsBysimulatingtheintroductionoftouristattractions,familiarizeoneselfwiththehistory,culturalbackground,andcharacteristicsoftouristattractions,andimprovethetourguide'sabilitytoexplain.TourismplanningCollaboratewithtourguidestodeveloptravelplans,understandtravelitineraryarrangementsandprecautions,andimprov