KPMG+2023年首席執(zhí)行官展望：亞太地區(qū)-英

KPMG

2023CEO

Outlook:Asia

PacificKPMG

Asia

Paci?c/CEOoutlookASPACContents0315Environmental,socialandgovernance(ESG)Foreword04202426KeythemesTechnology05EconomicoutlookExploringopportunitiesfor

growthMethodologyandcontacts11Talent?

2023

Copyright

owned

by

one

or

more

of

the

KPMG

International

entities.

KPMG

International

entities

provide

no

services

to

clients.

All

rights

reserved.ExploringopportunitiesforgrowthMethodologyandcontactsForewordKeythemesEconomicoutlookTalentESGTechnologyForewordItisourpleasuretopresentthe2023KPMGCEOOutlookfor

AsiaPaci?c(ASPAC),

whichpaintsapictureofhowtheregion’s

businessleadersviewdominantbusinesstrends—andrevealstheircrucialnextsteps.This

reportisbasedondatagatheredfromasurveyof1,325corporateexecutivesaroundtheworld,with400respondentsrepresenting

ASPAC.oftheirownbusiness,withmanylookingtousedigitizationasleverageforgrowth,besidesstrategicinvestmentsintalentandESG.Executivesin

ASPAC

arealsoincreasinglyawareofthegapbetweenadvancingtechnologyandthetalentneededtooptimizerapidinnovation.

Yeteven

assome?rmsintheregionareplanningtoscaleback

headcount,moreexecutivesin

ASPACintendtohonetheirworkforcecapabilitiesthisyearthanin2022.

Thispointstoakeennessinboostingtheskillsoftheirremainingworkforcetostaycompetitiveinanever-evolving

marketlandscape.Atthesametime,

ASPAC

executivesarelessfretfulabouttheimpactofdisruptivetechnologythantheirpeersworldwide,suggestinggrowingdexterityinnavigatingthecomplexitiesofemergingtech

intheregion.Generative

AIisatopareaofinvestmentforbusinessleadersin

ASPAC,which

meansthatcompaniesarecognizantofthevastpotentialthistechnologycanbringforbusinessutilityandgrowth.Giventheturbulenceofprevailinggeopoliticalandmacroeconomiccurrents,

ASPAC

CEOsareexpressinglower

levelsofcon?denceintheworld’s

growthprospectsthantheircounterpartselsewhereintheworld.Despitethis,manycorporateleadersintheregionretaintheiroptimism,astheypursueactivemeasurestocountertheforceofglobalheadwinds.Aseachangeislikewiseshapingthewayorganizationsworkandmakeuseoftheirtalent,assome

ASPAC

CEOswarmuptotheconceptoffullyremotesetupsfortheirpeople.Eventhen,most?rmsin

ASPAC

stillexpressapreferencefortheiremployeestoreturntotheof?ce,suggestingthatbusinessleadersintheregioncontinuetoplaceapremiumonface-to-faceinteractionsattheworkplace.

ASPAC

executivesmay

have

toconsidertransformingtheworkplacetobemorecollaborative,wellness-focusedandenvironmentallyconscioustomakeitmoredesirableforworkerstorepopulate,aswellastolurenewtalent.However,

CEOsin

ASPAC

arealsostrikingavigilantposeagainsttherisksinherenttonew

technology,

andareespeciallywatchfuloftheimpactcybersecuritycanhave

ontheirorganizations.Moreneedstobedoneamongtheregion’s

?rmstostrengthentheircyberdefenses,especiallyascorporateleadersgrowmindfulofthesophisticationofcyberattacksandthevulnerabilitiesthatcouldcompromisetheirbusiness.Amoreconservativestanceontheirowngrowthoutlookiscommonamongtheregion’s

?rms.Thisisperhapsduetolower-than-expectedeconomicgrowthamongmanycountriesintheregionandpersistinggeopoliticalandglobaleconomicuncertainties.Beyond

that,CEOsinASPAC

aremappingpathstowardstheexpansionUnlessotherwise

indicated,throughoutthisreport,

“we”,

“KPMG”,“us”

and“our”refertothenetworkofindependentmember?rms

operatingundertheKPMG

nameandaf?liated

withKPMGInternationalortooneormoreofthese?rms

or

toKPMG

International.KPMG

Internationalprovidesnoclientservices.

No

member?rm

hasanyauthority

toobligateorbindKPMG

Internationaloranyothermember?rm

vis-à-vis

thirdparties,

nordoes

KPMG

Internationalhaveanysuchauthority

toobligateorbindanymember?rm.3KPMG2023CEOOutlook?

2023

Copyright

owned

by

one

or

more

of

the

KPMG

International

entities.

KPMG

International

entities

provide

no

services

to

clients.

All

rights

reserved.ExploringopportunitiesforgrowthMethodologyandcontactsForewordKeythemesEconomicoutlookTalentESGTechnologyForewordAs

issuesonsustainability,equityandgoodcorporategovernancereach

criticalmass,corporateleadersintheregionarebeingcalledupontobuildanddeploymorerobustESGstrategiesthatcanwithstandexternalscrutiny.Itisawake-upcallfor

ASPAC

executives,whodisclosealack

ofcon?denceinsatisfyingstakeholderexpectationsontheirESGefforts.Amidmuch

constraintinatryingbusinessenvironment,

ASPAC

executivesshouldtakepre-emptiveactiontostayresilientinthefaceofprotractedgeopoliticalandeconomicinstabilities.Fortunately,

vastopportunitiesformeaningfulbusinessexpansionareonthehorizon.Corporateleadersintheregionarenow

beingchallengedtoremainbold,agileand?exibleastheycrystallizestrategiestoadvancesustainability,enhancetalentandadoptnext-generationtechnologies.ASPAC

CEOsmustseizetheopportunitytoequiptheirorganizationstorealizesustainability,socialresponsibilityandgovernancereformgoals.EquallyimportantiscementingtheconnectionbetweenESGandbusinessvalue.Itwillbodewellfor

companiesintheregiontolookatESGinitiativesnotasamatter

ofcompliance,butasanon-negotiableinbusinessgrowthandakeyenablerofmarketleadership.Itrustthisreportwillprove

valuabletonegotiateobstaclesanddiscoverways

forbusinessgrowthandorganizationaltransformation.

We

hopetheinsightsherewillhelpyousteeryourorganizationswithgreatercon?denceandtenacityintoafuturethat,whileuncertain,remainsrich

withpossibility.Honson

ToChairmanKPMG

Asia

Paci?c

andKPMG

ChinaUnlessotherwise

indicated,throughoutthisreport,

“we”,

“KPMG”,“us”

and“our”refertothenetworkofindependentmember?rms

operatingundertheKPMG

nameandaf?liated

withKPMGInternationalortooneormoreofthese?rms

or

toKPMG

International.KPMG

Internationalprovidesnoclientservices.

No

member?rm

hasanyauthority

toobligateorbindKPMG

Internationaloranyothermember?rm

vis-à-vis

thirdparties,

nordoes

KPMG

Internationalhaveanysuchauthority

toobligateorbindanymember?rm.4KPMG2023CEOOutlook?

2023

Copyright

owned

by

one

or

more

of

the

KPMG

International

entities.

KPMG

International

entities

provide

no

services

to

clients.

All

rights

reserved.ExploringopportunitiesforgrowthMethodologyandcontactsForewordKeythemesEconomicoutlookTalentESGTechnologyFour

keythemes

lead

the

conversation

in

this

year’s

CEO

Outlook:Economic

outlookTalentASPAC

CEOs

have

a

dimmer

view

of

the

state

of

the

global

economycompared

with

their

counterparts

elsewhere

—

and

are

more

conservativeabout

their

business

prospects

in

the

face

of

global

headwinds.Business

leaders

in

ASPAC

are

working

towards

a

full

return

to

of?cepost-pandemic,

though

some

CEOs

in

the

region

are

challenged

bytalent

constraints

in

emerging

technologies.A

cautious

viewRewarding

a

return

toof?ce,

but

workin

?uxASPAC

CEOs’

con?dence

in

the

global

economy

is

lower

than

their

globalpeers’,

with

63

percent

con?dent

of

growth

prospects

in

the

next

three

years,compared

with

73

percent

of

CEOs

globally.

However,

more

ASPAC

CEOs(70

percent)

are

optimistic

about

their

company’s

growth

outlook,

suggestingthere’s

con?dence

in

their

companies’

ability

to

navigate

a

challengingeconomic

landscape.

In

particular,

84

percent

of

energy

and

natural

resources?rms

are

con?dent

about

their

companies’

growth

prospects,

likely

driven

byhigher

prices.Almost

90

percent

of

ASPAC

executives

are

likely

to

reward

employeeswho

make

an

effort

to

come

into

the

of?ce

with

favorable

assignments,raises

or

promotions

—

suggesting

that

most

ASPAC

?rms

prefer

areturn

to

of?ce

for

most

of

their

employees.

Signi?cantly,

however,

atthe

other

end

of

the

spectrum,

15percent

expect

their

companies

to

befully

remote

in

three

years’

time,

up

from

zero

last

year.Lagging

on

inclusivityOnly

66

percent

of

ASPAC

CEOs

believe

achieving

gender

equity

inthe

C-suite

will

help

meet

their

growth

ambitions,

signi?cantly

lowerthan

the

77

percent

globally.

More

tellingly,

29

percent

of

ASPAC

CEOsdisagree

that

progress

on

diversity

and

inclusion

has

moved

too

slowlyin

the

business

world

(19

percent

globally).Concerns

over

cybercrimeThree

in

four

(76

percent

of)

CEOs

in

ASPAC

expect

cybercrime

andcybersecurity

to

negatively

impact

business

prosperity

in

the

next

threeyears.

Disruptive

technology

is

also

cause

for

concern

for

a

similar

share

ofcompanies

in

the

region.Talentgaps

to?llMuch

scope

for

organic

growthGenerative

AI

is

advancing

swiftly

worldwide,

but

nearly

55

percent

ofCEOs

in

ASPAC

report

that

a

shortage

in

technical

skills

is

impeding

AIimplementation

in

their

organizations.Organic

growth

is

a

top

operational

priority

for

23

percent

of

ASPAC

CEOs

toachieve

growth

in

the

next

three

years,

underscoring

faith

in

strong

growth

inthe

region’s

economies

relative

to

elsewhere.

Globally,

only

13percent

of

?rmsare

looking

to

prioritize

organic

growth,

with

22

percent

placing

digitization

andconnectivity

as

a

priority

strategy

(20

percent

in

ASPAC).5KPMG2023CEOOutlook?

2023

Copyright

owned

by

one

or

more

of

the

KPMG

International

entities.

KPMG

International

entities

provide

no

services

to

clients.

All

rights

reserved.ExploringopportunitiesforgrowthMethodologyandcontactsForewordKeythemesEconomicoutlookTalentESGTechnologyESGTechnologyAs

sustainability

and

inclusivity

become

ever

more

important,

ASPAC

CEOsare

showing

an

understanding

of

their

responsibility

to

society.They

trail

theirglobal

peers

in

ESG

action

and

strategy,

but

acknowledge

the

need

to

do

more,especially

when

stakeholders

demand

greater

accountability.CEOs

in

the

region

identify

emerging

technology

investments

as

apriority

for

growth

and

transformation,

but

they

remain

cautious

aboutpotential

blowback

as

new

technologies

like

AI

progress

at

a

breakneck—

albeit

unpredictable

—

pace.Recognizing

ESG

as

a

value-creatorPuttingAI

?rstWhile

69

percent

of

?rms

globally

have

embedded

ESG

strategies

into

theirbusiness

to

create

value,

only

55

percent

of

ASPAC

?rms

have

done

so,illustrating

that

Asian

businesses

are

behind

the

curve

when

it

comes

to

ESGaction.Around

two-in-three

(64

percent

of)

ASPAC

CEOs

say

that

generative

AIis

a

top

investment

priority

for

their

?rms

even

as

economic

constraintspersist,

driven

by

75

percent

of

companies

in

the

telecommunicationand

technology

sector.

Separately,

68

percent

of

ASPAC

?rms

anticipatea

return

on

generative

AI

investments

in

one

to

?ve

years.Filling

a

voidReaping

the

rewards

of

new

techThree

in

?ve

(60

percent

of)

ASPAC

CEOs

say

the

public

is

looking

atbusinesses

to

?ll

the

void

on

social

challenges

—

such

as

inclusion,

diversity,equity,

social

justice

and

climate

—

against

the

backdrop

of

declining

trust

ingovernments.Increased

pro?tability

is

regarded

as

the

top

bene?t

of

implementinggenerative

AI

at

their

organizations

by

25

percent

of

ASPAC

CEOs,followed

by

job

creation

(21

percent).This

is

largely

true

of

?rms

inall

sectors,

barring

asset

management,

in

which

24

percent

of

CEOsconsider

new

product

and

market

growth

opportunities

as

the

topbene?t.Not

speaking

the

right

languageMore

than

a

third

(34

percent)

of

ASPAC

CEOs

have

not

changed

the

languagethey

use

to

refer

to

ESG

internally

and

externally

yet,

compared

with

just

19percent

globally.Lingering

reservationsWhile

AI

investments

are

a

priority

for

most

ASPAC

CEOs,

there

areconcerns

with

its

adoption

—

77

percent

believe

generative

AI

isdouble-edged

sword

that

could

provide

new

attack

strategies

for

cyberactors

while

aiding

in

the

detection

of

cyberattacks.6KPMG2023CEOOutlook?

2023

Copyright

owned

by

one

or

more

of

the

KPMG

International

entities.

KPMG

International

entities

provide

no

services

to

clients.

All

rights

reserved.ExploringopportunitiesforgrowthMethodologyandcontactsForewordKeythemesEconomicoutlookTalentESGTechnologyEconomic

outlook70%

77%

63%

73%Fewer

ASPAC

CEOs

areoptimistic

about

the

economicoutlook

than

CEOs

elsewhere.This

is

trueof

their

con?dencein

the

growth

prospects

fortheir

companies,

industries,national

economies

and

theglobal

economy.of

ASPAC

CEOssay

thatsoaringinterestratesandmonetary

tighteningcouldcausecurrentrecessionstoprolong,a

?gurenotfar-ofCEOsworldwidewhoexpress

thesameconcerns.ofCEOsin

ASPACreportcon?denceintheglobaleconomy,which

islower

thanthe…ofCEOsgloballywhothinkthesame,indicatingthatfewerASPAC

executivessharetheoptimismoftheirglobalpeers.ASPAC

CEOs

are

notably

less

optimisticabout

the

economic

outlook

than

theirglobal

peers,

with

headwinds

stemmingfrom

higher

interest

rates

and

monetarytightening.removed

fromthe…Exhibit

1:

Tempered

expectations

forgrowth

across

ASPAC70%73%67%78%78%77%Con?dent

in

theircompany’s

growthprospects

in

thenext

three

yearsCon?dent

in

theirindustry’s

growthprospects

in

thenext

three

yearsCon?dent

in

theircountry’s

growthprospects

in

thenext

three

yearsASPACSource:

KPMGGlobal7KPMG2023CEOOutlook?

2023

Copyright

owned

by

one

or

more

of

the

KPMG

International

entities.

KPMG

International

entities

provide

no

services

to

clients.

All

rights

reserved.ExploringopportunitiesforgrowthMethodologyandcontactsForewordKeythemesEconomicoutlookTalentESGTechnologyDownshifting

growthexpectationsExhibit

2:

ASPAC

businesses’

earnings

outlook49%19%14%Many

ASPAC

CEOs

are

optimistic

about

theircompany’s

ability

to

grow

earnings

over

thenext

three

years,

with

86

percent

sayingthey

are

expecting

some

level

of

growth

perannum

in

the

same

period.This

is

only

slightlylower

than

the

global

average

of

91

percent.10%24%47%CEOs

in

the

region

are

still

conservativeabout

their

earnings

outlook.

Last

year,

49percent

of

ASPAC

business

leaders

expectedincome

growth

ranging

from

2.5

percent

to

5percent

over

the

next

three

years.The

shareof

respondents

expecting

the

same

this

yearhas

fallen

to

19percent,

re?ecting

a

moresomber

attitude

towards

company

earnings.Expected

growthearnings

of

0%

or

lowerper

annumExpected

growthearnings

of

0.01%

to2.49%

per

annumExpected

growthearnings

of

2.5%

to4.99%

per

annumASPACGlobalSource:

KPMGA

greater

share

of

ASPAC

companiessurveyed

this

year

expect

lower

earningsgrowth

over

the

next

three

years

—

49percent

of

the

region’s

?rms

expect

theirearnings

growth

to

remain

under

2.5

percentin

this

period,

up

from

30

percent

last

year.This

indicates

that

more

CEOs

in

AsiaPaci?c

are

taming

their

growth

expectationsas

businesses

reckon

with

persistingmacroeconomic

challenges.8KPMG2023CEOOutlook?

2023

Copyright

owned

by

one

or

more

of

the

KPMG

International

entities.

KPMG

International

entities

provide

no

services

to

clients.

All

rights

reserved.ExploringopportunitiesforgrowthMethodologyandcontactsForewordKeythemesEconomicoutlookTalentESGTechnologyAhealthy

appetite

forM&AIn

fact,

23

percent

of

business

leaders

in

ASPACare

reshuf?ing

their

operational

priorities

tofocus

on

organic

growth

as

a

way

to

expandtheir

business

instead,

much

higher

than

the

13percent

doing

so

globally.while

driving

a

more

connected

view

of

data,helping

enrich

the

client

and

people

experiencedelivered

by

businesses.More

than

four

in

?ve

(83

percent)

ASPACCEOs

say

they

are

moderately

to

highly

likely

toundertake

acquisitions

of

varying

organizationalimpact

over

the

next

three

years,

only

marginallylower

than

the

88

percent

globally.

However,

thisrepresents

a

substantial

year-on-year

decline

inthe

appetite

of

the

region’s

?rms

for

M&A,

with

92percent

in

2022

saying

they

were

moderately

tohighly

likely

to

undertake

acquisitions.This

re?ectsmellowing

expectations

among

executives

for

theregion’s

economic

outlook.The

banking

sector

is

an

exception,

with

28percent

of

its

CEOs

prioritizing

employee

valueproposition

to

attract

and

retain

the

necessarytalent

to

achieve

their

growth

objectives.Meanwhile,

30

percent

of

CEOs

in

insurance

arelooking

to

improve

customer

experience

as

thekey

to

achieving

growth.There

is

also

strong

focus

on

advancingdigitalization

and

connectivity

across

thebusiness,

with

20

percent

of

ASPAC

CEOsselecting

it

as

an

operational

priority

to

achievegrowth

objectives.

It

is

projected

that

digitalizationand

connectivity

will

boost

operational

ef?cienciesExhibit

3:

Preconditions

forprioritizing

inorganic

growthExhibit

4:

Operational

prioritiestoachieve

growth23%32%27%Organic

growthStable

market

conditionsAdvancing

digitization

and

connectivityacross

the

business20%16%12%11%9%7%5%Availability

of

?nancingEmployee

value

proposition

to

attractand

retain

the

top

talent14%Availability

of

an

acceptable

targetImproving

the

customer

experienceExecution

of

ESG

initiatives14%Addressing

the

competitive

landscapeA

gap

in

our

business

model

to

ful?llchanging

customer

needs5%4%4%Inorganic

growthLeadership

and

capability

bandwidthIn?ation

proo?ng

capital

and

input

costsThe

risk

of

internal

transformationoutweighs

inorganic

acquisitioncost/riskImplementing

and

understandingemerging

technologySource:

KPMGSource:

KPMG9KPMG2023CEOOutlook?

2023

Copyright

owned

by

one

or

more

of

the

KPMG

International

entities.

KPMG

International

entities

provide

no

services

to

clients.

All

rights

reserved.ExploringopportunitiesforgrowthMethodologyandcontactsForewordKeythemesEconomicoutlookTalentESGTechnologyRisk

factorsExhibit

5:

Risks

togrowthoverthe

next

three

yearsWith

economic

prospects

looking

subdued,how

ASPAC

CEOs

are

thinking

about

risk

ischanging.

Geopolitics

and

political

uncertaintyare

a

leading

cause

for

concern

for

businessleaders

in

the

region,

who

have

identi?ed

this

asthe

primary

threat

to

business

growth

over

thenext

three

years.This

mirrors

global

businessleader

sentiment,

which

also

top-ranks

geopoliticsand

political

uncertainty

as

the

foremost

risk

tobusiness

expansion.

Executives

in

Asia

Paci?care

likewise

concerned

about

risks

relating

tooperational

issues,

as

well

as

continued

supplychain

disruptions

and

inconsistency

in

supply.16%Operational

issues13%10%9%8%8%7%6%Supply

chainEnvironmental/climate

changeInterest

ratesRegulatory

concernsEmerging/disruptive

technologyCyber

securityAt

the

same

time

last

year,

the

key

risksbusinesses

were

chie?y

concerned

about

wereregulatory

concerns,

emerging

technologies,and

factors

related

to

climate

change

and

theenvironment.This

year,

just

8

percent

of

ASPAC?rms

regard

regulatory

concerns

and

emerging/disruptive

technology

risk

as

the

biggest

threat

totheir

growth

over

the

next

three

years.

Last

year,the

share

of

ASPAC

CEOs

who

were

concernedabout

regulatory

concerns

(17

percent)

andemerging

technologies

(13

percent)

was

higher.Talent3%Reputational

risk,

including

misalignmentwith

customer/public

sentiment2%Tax2%Internal

unethical

cultureSource:

KPMG10

KPMG2023CEOOutlook?

2023

Copyright

owned

by

one

or

more

of

the

KPMG

International

entities.

KPMG

International

entities

provide

no

services

to

clients.

All

rights

reserved.ExploringopportunitiesforgrowthMethodologyandcontactsForewordKeythemesEconomicoutlookTalentESGTechnologyThe

regional

numbers

belie

sharp

differences

interms

of

how

risk

is

perceived

across

differentsectors.

Given

persistently

high

interest

rates,it

is

not

surprising

that

28

percent

of

assetmanagement

?rms

in

the

region

consider

interestrate

risk

to

be

the

greatest

challenge

over

thecoming

three

years.

But

in

the

banking

sector,political

uncertainty

emerges

as

the

risk

cited

bymost

as

the

most

pressing

(31

percent).In

the

meantime,

businesses

continue

to

grapplewith

supply

chain

risk,

particularly

those

in

theconsumer

and

retail

(19

percent)

and

automotiveand

industrial

manufacturing

(21

percent)

sectors,indicating

that

while

post-COVID

upheaval

insupply

chains

may

have

eased,

some

challengescontinue

to

linger.65%ASPAC

CEOshave

alreadyadaptedtheirgrowth

strategybecauseofinterrelated

challengesRisks

posing

the

greatest

threat

todifferentindustries

overthe

next

three

years26%Interest

rate

riskAsset

management34%of

ASPAC

CEOsareplanningtoadapt,buthave

notdonesoyetAutomotive

andindustrial

manufacturing21%Supply

chain

risk31%Political

uncertaintyBanking19%

Environmental/

climate

change

risk&

Supply

chain

riskConsumer

and

retail38%Energy

and

naturalresourcesOperational

risk28%

Environmental/

climatechange

riskInfrastructureLife

sciences28%Supply

chain

risk22%Technology

andtelecommunicationsCybersecurity

risk11

KPMG2023CEOOutlook?

2023

Copyright

owned

by

one

or

more

of

the

KPMG

International

entities.

KPMG

International

entities

provide

no

services

to

clients.

All

rights

reserved.ExploringopportunitiesforgrowthMethodologyandcontactsForewordKeythemesEconomicoutlookTalentESGTechnologyAnticipating

dif?cultiesDisruptive

technology,

and

cybercrime

and

cybersecurity

are

top

of

mind

formost

ASPACCEOs

as

they

consider

what

trends

may

negatively

impact

theirorganizations’

prosperity

over

the

next

three

years,

suggesting

that

despitesomewhat

tempered

anxieties

around

technological

disruptions,

ASPACCEOs

remain

vigilant

about

their

impact

on

business.Similarly,

only

38

percent

are

concerned

about

growing

protectionismimpacting

their

companies’

fortunes,

compared

with

46

percent

ofCEOs

globally,

perhaps

indicating

that

Asia

Paci?c

economies

trail

theircounterparts

in

the

West

when

it

comes

to

growing

protectionist

rhetoric(and

action).CEOs

in

the

region

are

equally

attuned

to

the

impact

of

changing

regulatorydemands,

the

high

cost

of

living

and

shifting

trade

regulations

on

theirbusiness.

However,

compared

with

their

peers

globally,

fewer

ASPAC

CEOsexpect

geopolitical

con?icts

(55

percent

versus

63

percent)

and

naturaldisasters

or

extreme

weather

events

(49

percent

versus

56

percent)

tonegatively

impact

business

prospects

in

the

coming

three

years.About

seven

in

10

ASPAC

CEOs

are

concerned

about

talent-relatedissues

impacting

business,

but

the

number

shoots

up

to

83

percent

in

thetechnology

and

telecommunication

sector,

underscoring

the

need

for

theregion

to

invest

more

in

its

tech

talent

and

its

upskilling.Exhibit

6:

Trends

expected

to

create