《高職英語綜合教程2》課件 Unit 6 Carrying Forward Craftsmanship

2高職英語綜合教程Unit62高職英語綜合教程6UNITCarryingForwardCraftsmanshipTolistenandgetinformationaboutqualityproblemsofproducts;1

Totalkaboutqualityproblemsofproducts;2

Toreadaboutspiritofcraftsmanship;3

Topronouncesentencestress;4

Tocorrectlyuseinfinitives;5LearningObjectives

Towritelettersofcomplaint.6ListeningandSpeakingContentsTextATextB

Phonetics

GrammarPracticalWriting2高職英語綜合教程6UNITCarryingForwardCraftsmanshipListeningandSpeakingUnit6Conversation1Conversation2Conversation3Task1.ListentotheconversationandtickTrueorFalseforeachofthestatementsbelow.Unit6Conversation11.Thedrawingofablueprintrequiresateameffort.2.Engineersneedtobepatient,becauseblueprintsmayberevisedmanytimes.3.Thisconversationhappensinacarfactory.4.Wecouldtelltheprofessionalethicsoftheemployeesfromtheconversation.TrueFalseThisisour_____________department.Hereyoucanseeengineersusingcomputersoftwaretodrawtheblueprints.EngineeringIcanseethattherearealotofpeoplehere.Isthatmanypeoplenecessaryforengineeringpurposes?Task2.Listentotheconversationandfillintheblanks.Itsoundslikeajobthatrequires___________and________.Yes,eachpersonisresponsiblefor___________differentparts.Andweoftenneedto_____thedesignstocustomers’needs.Yes,wehaveto______theblueprintsoftentomeetclients’needsasmuchaspossible.EmmaJamieEmmaJamieJamiecarefulnesspatiencereviseUnit6Conversation1designingadaptTask3.Discussion.Tobeagoodengineer,whatqualitiesmustonehave?Unit6Conversation1Tobeagoodengineer,onemust:Firstly,...Secondly,...Finally,....Task1.Listentotheconversationandchoosethecorrectanswer.1.Thisconversationismostlikelybetween_________.parentandateacherB.friendsC.areporterandafactorymanager2.Thedamagetothegoodswascausedby_______.3.Theman’sattitudetowardstheinterviewwas_______.Unit6Conversation2A.dampnessB.roughhandlingC.poorqualityA.angryB.honestC.indifferentSo,theresponsibility_________yourcompany?Task2.Listentotheconversationandfillintheblanks.Sometimeago,therewere___________aboutthequalityproblemsofyourproducts.Thecustomer________rustymetalfittings.Wouldyoupleasesaysomethingaboutit?Initially,wethoughtthedamagewas______wetweather.Afterinvestigation,wefoundthatwecannotblametheweather.Ourproductsdohavequalityproblems.Yes.Wearesorryfor____________ourcustomersandhavereplacedtheproductswithnewones.EmmaJamieEmmaJamiedisappointingUnit6Conversation2newsreportsreceivedduetorestswithTask3.Role-play.Therewerenewsreportsaboutqualityproblemsofyourproducts.wouldyouliketosayanythingaboutit?Wethoughtthedamagewasdueto_________________.Howdidyoudealwiththeproblem?We________________________.Unit6Conversation2Task1.Listentotheconversationandcompletethefollowingform.Unit6Conversation3Howwasthe_______problemsolved?1.bought______________2.improved________________3.improved________________after-salesservicequalitynewequipmentproductiontechnologyTask2.Listentotheconversationandfillintheblanks.We________new_________.Thisisthelatestcleaningunit.Itwashestheruststainsoffallthemetalpartsbefore________.Andwealsoimprovedourproduction____________.Howdidyou_________thequalityproblemofyourproducts?Yes,_________that,wehavealsoimprovedour_________service.Theseeffortswillimprovethequalityoftheproduct.I'mpleasedyourcompanyhastaken______________toaddressit.Iwishyouallthebestforyourcompany.Thankyouverymuch.EmmaJamieJamieJamieEmmaEmmaafter-saleapartfrompositivestepsUnit6Conversation3purchaseddealwithequipmentpackingtechnologyUnit6Conversation3Task3.Discussion.

Haveyoueverencounteredanyqualityproblemsandbadservice?Pleaseraisesomeexamplesandtalkaboutwhatagoodafter-salesserviceis.Warm-upquestions:1.Whatisthe“spiritofcraftsmanship”?2.Howimportantisittofosterthecraftsmanshipspirit?TextAUnit6TextA:SpiritofCraftsmanshipTextAUnit6Theconceptof“spiritofcraftsmanship”appearedinthegovernmentworkreportin2016.Inthereport,enterpriseswereencouragedtofosteracraftsmanshipspiritofcreatinghigh-qualityproducts.Whatisthe“spiritofcraftsmanship”?Onapersonallevel,itcanbesummarizedinfiveaspects:Perfection.Attentionispaidtodetails,perfectionispursued,andproductswillbeimprovedtoincreasetheprecisionfrom99%to99.99%.Precision.Thecraftsmenmakesurethequalityofeverypartandwillnotdelivereasilyuntiltheproductsareuptotherequirement.TextAUnit6Concentrationandpersistence.Productsandservicesareimprovedcontinuously.Theuseofmaterial,designandprocessofproductionarerefinedcontinuously.Professionanddedication.Theobjectiveofthespiritofcraftsmanistoforgetheindustry’stop-qualityproducts,whichotherscannotmatch.Indifferencetofameandwealth.Thecraftsmenputtheirheartsintoworknotforfameandfortune,butjustwiththedesiretostriveforthebest.HowcanChinainspirethespiritofcraftsmanship?First,asocialvaluesystem,inwhichknowledge,talentandcreationarerespected,isindispensable.Second,thetrainingoftechnicalworkersshouldbepaidmoreattentionto,whilethesocialstatusandfinancialrewardstotechnicalworkersshouldbeimproved.What’smore,anadvancedvocationaleducationsystemmustalsobeestablishedthroughcooperationbetweenvocationalschoolsandenterprises.Whilethe“spiritofcraftsmanship”isfosteredandcarriedforward,China'senormousmanufacturingindustryhasthepossibilitytoachieveaqualitativeleap.Thus,theneedof“madeinChina”willbesatisfied,andtheChinesedreamwillberealized.TextAUnit6Completethefollowingformaccordingtothetext.

Task1TextAUnit6Part1(Para.1)Theconceptof“spiritofcraftsmanship”appearedinthegovernmentworkreport.Part2(Para.2-8)Whatisthe“spiritofcraftsmanship”?____________.____________.Concentrationand_____________.Professionand__________.Indifferenceto_______________.Howtoinspirethespiritofcraftsmanship?Builda___________________,inwhichknowledge,talentandcreationarerespected.Paymoreattentiontothe_________________________.Establishan______________________________.Part3(Para.9)Withthespiritofcraftsmanship,China'senormousmanufacturingindustrywillachieveaqualitativeleap.PerfectionPrecisionpersistencededicationfameandwealthsocialvaluesystemtrainingoftechnicalworkersadvancedvocationaleducationsystemCompletethesentenceswithwordsfromthebox.1._________topollutionnowwillleadusintoseriousproblemsinthefuture.2.Shepursues___________andpaysattentiontoallthedetails.3.Thetrainershaveaprogramtoteachthem___________skills.4.Thecompanyhas__________financialfirepower.5.Thedevelopmentofproductionimpelsustostudytechnique____________.6.Hesaidthatdevelopedcountrieshadaresponsibilityto_____globaleconomicgrowthtohelpnewdemocracies.Task2fosterperfectioncontinuouslyvocationalindifferenceenormousIndifferenceperfectionvocationalenormouscontinuouslyfosterTextAUnit6Choosethecorrectexpressionstocompletethesentences.Changetheformswherenecessary.1.Theywill________________theprofessionalskillscontest.2.Weencourageallthemembersto_________thehigheststandards.3.Aseverybodyknows,therevolutionarytraditionshouldbe______________.4.Naturalgasisaveryefficientfuel.And____________,itisclean.5.Onlygreatworks___________________bechosenbyhistory.6.Accordingtotheirreport,thecostoftheproductmay________$30,000.Task3what’smorestriveforbeuptocarryforwardputone’sheartsintohavethepossibilitytoputtheirheartsintostriveforcarriedforwardwhat’smorehavethepossibilitytobeuptoTextAUnit6

Addin-/im-/dis-/il-/un-tothefollowingwordstoformnewwords.詞前綴in-/im-/dis-/il-/un-，常常加在形容詞或動詞的前面，表示否定含義。Task4

DerivativeChinesetranslationpossibleimpossible不可能的perfect

polite

correct

capable

agree

appear

legal

happyregularunperfectimpoliteincorrectincapabledisagreedisappearillegal不禮貌的不完美的不正確的不同意；不一致沒有能力的消失；不見不合法的TextAUnit6unhappyirregular不開心的不規(guī)則的；無規(guī)律的TranslatethefollowingsentencesintoEnglish.1.他走到門邊才停下。_________________________________________2.直到上周我才拿到工作許可證。_________________________________________3.直到他妻子回來，他才去睡覺。__________________________________________4.直到把工作做完，他才回家。__________________________________________5.直到昨天，我才得知這件事。__________________________________________Task5He

did

not

stop

until

he

reached

the

door.NotuntillastweekdidIgetaworkpermit.Hedidn’tgotobeduntilhiswifecameback.Notuntilhehadfinishedhisworkdidhegohome.ItwasnotuntilyesterdaythatIlearnedit.TextAUnit6TextBUnit6Warm-upquestions:1.WhatdoyouknowaboutLuBan—theFatherofCarpentry？2.DoyouknowanyotherfamouscraftsmeninChinesehistory?TextB:LuBan–LegendaryMasterCarpenterLuBan,alsoknownasGongshuBan,wasbornaround507BCintoafamilythathadbeenpracticingcarpentryforseveralgenerationsintheStateofLu.Whenhewasyoung,Lujoinedhisfamilymembersinmanyconstructionprojectsaroundthestateandhewasveryquickinlearningthefamilytrade.Hewasalsoverybrightandinnovative.Hewasextremelykeenoninventingnewtoolstoeitherbetterthequalityofwoodworksorimprovetheefficiencyofthejob.TextBUnit6Carpentersatthattimedidn'thavesaws.So,theyhadtouseaxestocutandchipthewoodintotheshapestheywanted.Ofcourse,thatwaslaboriousandtheproductsoftenturnedouttobecoarse.Oneday,Lucuthisfingeronaleaf.Hetookacloselookattheleaf,wonderinghowitcouldbesosharpandeasilycutthroughskin.Whenhesawtheleafhadaserratededge,itdawnedonhimthatatoothededgecouldmakecuttingeasierandmoreeffective.Inthefollowingdays,Luproducedthefirstsawinhistory.TextBUnit6Apartfromcarpentrytools,LuBanalsoinventedmanyweapons.Around450BC,hemovedtotheStateofChuintoday'sYangtzeRiverDeltaarea.Tohelpthestatebattleitsenemies,heinventedvariousweapons,suchasgrappling

hooksandramsforfightingonboatsandthe"cloudladder"forattackingwalledtowns.Luevenmadewoodenrobotstohelptransportheavymilitarysupplies.Inaddition,hebuiltmanybridgesandpalacesaroundthestate.Becauseofhisexcellentskillsandnumerousinventions,LuwasrememberedastheFatherofCarpentryinChinesehistory.TextBUnit6Completethesummarywithinformationfromthetext.Usenomorethanonewordforeachblank.LuBanwasbornintoa(1)_________familyaround507BC.Whenhewasyoung,hewasverybrightand(2)_________.Hewasextremelykeenoninventingcarpentrytools.Oneday,hisfingerwascutona(3)_____,whichinspiredhimtoproducethefirst(4)_____inhistory.LuBanalsoinventedvarious(5)__________,suchasgrapplinghooks,rams,thecloudladder.Heevenmade(6)_______robots.Inaddition,hebuiltmanybridgesandpalaces.Becauseofhisexcellent(7)______andnumerous(8)__________,LuBanwasrememberedastheFatherofCarpentryinChinesehistory.Task1TextBUnit6carpenter’sinnovativeleafsawweaponswoodenskillsinventionsMatchthewordstotheexplanations.Task21.extremely2.laborious3.coarse4.serrated5.battle6.numerousTextBUnit6a.takingalotoftimeandeffortb.roughc.toaveryhighdegreed.fightagainste.manyf.saw-likeCompletethesentenceswithwordsfromthebox.Changetheformswherenecessary.1.Heusedahammerto_____awayatthewall.2.Heisstill________withakneeinjury.3.Hewasoneofthemostcreativeand__________engineersofhisgeneration.4.Her________handsaretheresultofyearsofhardwork.5.Thebenefitsofsportsaretoo________tomention.6.Peoplestilltakedelightintalkingaboutthe________story.Task3legendaryinnovativebattlenumerouscoarsechipchipbattlinginnovativecoarsenumerousTextBUnit6legendaryAdd-ous/ioustothefollowingwordstoformnewwords.詞后綴-ous/ious通常加在動詞或名詞的后面，構(gòu)成形容詞，表示“屬于……的；有……性質(zhì)的；有……的；多……的”。Task4

DerivativeChinesetranslationlaborlaborious辛勞的；耗時費(fèi)力的vary

danger

mountain

fame

courage

continue

space

variousdangerousmountainousfamouscontinuouscourageousspacious危險的各種各樣的山一般的；多山的著名的勇敢的；無畏的連續(xù)的寬敞的TextBUnit6Choosethecorrectexpressionstocompletethesentences.Changetheformswherenecessary.1.I____________hikinglastyear.2.Hewill__________________a

kind

friendly

person3.She__________gettingthemainideaofabook.4._______________

atthisphotograph.5.It_________________Iwaslost.6.Thefirststreetwetried______________adeadend.Task5waskeenonberememberedasTakeacloselookisquickindawnedonmethatTextBUnit6bequickinbekeenontakeacloselookatberememberedasdawnonsb.that…turnouttobeturnedouttobePhonetics

Unit6

句子的重音有一定的規(guī)則，但它也是靈活的，并不十分嚴(yán)格。句中的哪些單詞重讀，往往取決于你想要表達(dá)什么意思。尤其是進(jìn)行強(qiáng)調(diào)或?qū)Ρ鹊臅r候，原本不重讀的單詞也可能會重讀，原本重讀的單詞也可能會失去重音。例如：

WeheardJohntalking.（通常陳述事實(shí)的讀法）

WeheardJohntalking.（含蓄的對比。是“聽到”，而不是其它的動作）

WeheardJohntalking.（含蓄的對比。是“John”，而不是別的人）

WeheardJohntalking.（含蓄的對比。是“我們”，而不是別的人）

WeheardJohntalking.（含蓄的對比。是“說話”，而不是其它的動作）SentenceStress(2)句子的重音（2）

Phonetics

Unit6虛詞通常是不重讀的，但是在某些特殊情況下，可能會重讀。例如：1.一般疑問句或選擇疑問句中，句首的助動詞或be動詞要重讀；一般疑問句的

簡短回答，最后一個詞是助動詞或be動詞，它也要重讀。

---Areyouondutytoday?

---Yes,Iam.

Doyoulikeswimmingorskating?2.回答who引導(dǎo)的特殊疑問句，主語是人稱代詞的話，這個人稱代詞要重讀。

---Whoisondutytoday?

---Iam.3.起到強(qiáng)調(diào)作用的助動詞do要重讀。

Docomeagain.

Hedidwritetome.Phonetics

Unit64.oughtto和should表示“應(yīng)該”要重讀；must表示“肯定”和may表示“可能”要重讀；will和would表示“愿意、決心”要重讀。

Yououghttodoitnow.

Hemustbeateacher.

Itmaybefinetomorrow.

Ofcourse,wewilldoourworkwell.5.單音節(jié)的介詞和連詞通常是不重讀的。但是如果出現(xiàn)在句首，則會重讀。

Inthecountryside,hemademanyfriends.

Ifhecomes,pleaseringmeup.Phonetics

Unit6實(shí)詞通常是重讀的，但是在某些特殊情況下，可能會失去重音。例如：1.對話中或一個句子中，如果一個名詞再次出現(xiàn)，就不需要重讀了。

Soonthemanwasjoinedbyanotherman.

WemetwithMr.SmithandMissSmithyesterday.2.引導(dǎo)感嘆句的what和how不重讀。

Whatlovelyweather!

Howhardtheyareworking!

Listenandrepeatthefollowingpassage,payingattentiontothestressesofeachsentence.AyoungmanaskedSocratestoteachhimthetechniqueoflecturing.Inordertoshowthathewasaneloquentspeaker,theyoungtalkedonandonaboutallirrelevantmatters.“Youshouldpaymedoublethetuitionfees,”saidSocrates.“Why?WhyshouldIpaydouble?”theyoungmansaidinsurprise.“Because,”Socratessaidhumorously,“Imustteachyoutwocourses:oneishowtocloseyourmouth;theotherishowtolecture.”TaskPhoneticsUnit6GrammarReviewUnit6Infinitives(2)不定式（2）Underlinetheinfinitivephrasesinthefollowingsentencesandtelltheirfunctions.1.Theobjectiveof“spiritofcraftsman”istoforgetheindustry’stop-qualityproducts.2.Tostayhealthy,shegetsupearlyandhasanutritiousbreakfastbeforegoingtowork.3.Itisaverygoodideatoputmoneyinarainy-dayfund.4.However,forindividuals,howtokeepone’sjobremainsachallenge.5.Iwillbequite

glad

to

do

somethingmeaningfulforourcommunity.

6.Westoredenoughfoodtolastaweek.Task1作表語作目的狀語作主語，it是形式主語作原因狀語不定式疑問形式作主語作結(jié)果狀語Combinethegivenwordsintosentencesaccordingtotheexample.Examples：battleitsenemies,thestate,LuBan,various,weapons,invented,help---Tohelpthestatebattleitsenemies,LuBaninventedvariousweapons.1.it,was,of,him,climb,thetree,naughty_____________________________________________________.2.WhatIlike,swiminthesea,then,thewarmsand,is,and,lieon_____________________________________________________.3.Inorder,we,exercise,keepusfit,should,regularly_____________________________________________________.4.We,soearly,started,as,catchthefirstbus_____________________________________________________.5.it,us,threehours,getthere,bytrain,takes_____________________________________________________.GrammarReviewUnit6Task2Itwasnaughtyofhimtoclimbthetree.WhatIlikeistoswimintheseaandthenlieonthewarmsand.Inordertokeepusfit,weshouldexerciseregularly.Westartedsoearlyastocatchthefirstbus.Ittakesusthreehourstogettherebytrain.Choosethecorrectanswer.1.Ihurriedtothesupermarket,only______itwasclosed.A.found B.finding C.tofind D.find2.It’sbeyondmyability______thisproblem.A.tosolve B.solved C.tobesolved D.solving3.It'simpolite______totheteacherlikethat.A.foryoutospeak B.ofyoutospeak C.ofyouspeaking D.foryouspeak4.Iagreed______therewiththedoctor.A.going B.togo C.went D.gone5.MoreTVprogramswillbeproduced______people’sconcernoverfoodsafety.A.toraise B.raising C.tohaveraisedD.havingraisedTask3GrammarReviewUnit6Choosethecorrectanswer.6.Ourmostimportanttasknowis______aplan.A.make B.making C.tomake D.made7.Icouldn'trunfastenough______upwithher.A.catch B.tohavecaught C.tobecaught D.tocatch8.Youaretooyoung______todrive.A.thathelearns B.tolearnC.learning D.thathecouldn’tlearn9.Howlongwill______taketogettotheairport？A.it B.they C.that D.I10.It’sunwise______likethat.A.forhertoact B.ofheracting C.ofhertoact D.forhertoactTask3GrammarReviewUnit6基本結(jié)構(gòu)否定式疑問式todonottodo疑問詞+todo句法作用句式結(jié)構(gòu)例句主語1.不定式（短語）在句首作主語。1.Totalkwithhimisagreatpleasure.2.Toknowwhattodoiswisdom.Toknowhowtodoisskill.2.It在句首作形式主語，真正的主語（不定式）后置。1.Ittakesusanhourtogettherebybus.2.Itisdifficulttoknowoneself.3.It’sourdutytohelpthepoor.3.Itis/was+表示事情性質(zhì)的形容詞（important,useful,necessary,difficult,easy,…）+forsb.todosth.“做某事對于某人來說很……”。1.ItisusefulforyoutolearnsomeEnglish.2.It’simportantforyoutorememberthekeyinformation.4.Itis/was+描述人的品格的形容詞（kind,wise,clever,foolish,stupid,careless,rude,polite,…）+ofsb.todosth.“做某事顯得某人……”。1.Itwasrudeofhimtoshoutatthewoman.2.Itiswiseofyoutomakesuchadecision.GrammarTipsInfinitives(2)

不定式（2）GrammarReviewUnit6GrammarTipsInfinitives(2)

不定式（2）句法作用句式結(jié)構(gòu)例句表語不定式出現(xiàn)在系動詞后面，作表語，表示將來要做的事情。1.Thenextstepistoputthetheoryintopractice.2.Allyouhavetodoatthemomentistocleanyourdorm.狀語1.不定式修飾動詞，作目的狀語，可以在不定式前加inorder或soas，加強(qiáng)語氣。1.Icameheretoseeyou．2.Inordertoachievethisaim,wemustlearnfromotherclassmates.3.IoftenreadTimessoastoimprovemyEnglish.2.不定式作原因狀語，常常用在表示喜怒哀樂等情緒的形容詞后，如：happy,glad,sorry,proud,surprised,delighted,

anxious等，解釋產(chǎn)生該情緒的原因。1.Wewereveryexcitedtohearthenews.2.HefeelsproudtobeborninChina.GrammarReviewUnit6句法作用句式結(jié)構(gòu)例句狀語3.不定式作結(jié)果狀語，常用于以下句式中：①too...to…：“太……以致于不能……”②only+todo…：“結(jié)果卻……”③so+形容詞/副詞+as+todo...：“如此……以至于……”④形容詞/副詞+enough+todo…：“足以……”1.Itistoocoldtoswimtoday.2.Hehurriedtothathouse,onlytobetoldthatthepartywascancelled.3.Westartedsoearlyastocatchthefirstbus.4.Wefoundtheroomnotbigenoughtoholdsomanypeople.不定式的時態(tài)和語態(tài)（以動詞do為例）一般式完成式進(jìn)行式主動式todotohavedonetobedoing被動式tobedonetohavebeendone——GrammarReviewUnit6GrammarTipsInfinitives(2)

不定式（2）PracticalWritingUnit6LettersofComplaint投訴信DearSir/Madam,I’mwritingtoyoutocomplainaboutthequalityofaredsilkdresswhichIboughtinyourshopwhileIwasonholidayinSuzhouaboutaweekago.Iboughtitfor500yuaninyourshop,butthereseemstobesomethingwrongwithit.Whenitwaswashed,thecolorfadedaway.NowIcan’twearit.It’snotmyfault,soI’dlikeyoutosolvetheproblemforme.Iinsistyouchangeitforanotheroneformeorgivememymoneyback.Ithinkit’sbetterforyoutomakesurethateverythinginyourshopisgood.Thenyouwillhavemorecustomers.I’mlookingforwardtoyourearlyreply.Yourstruly,LiYanSampleNotesPracticalWritingUnit6投訴信是日常生活或商務(wù)活動中向有關(guān)單位或個人提出投訴的信件。投訴信的結(jié)構(gòu)及基本要點(diǎn)：1.首段：表明所要投訴的問題。盡可能做到客觀禮貌。2.正文：寫明投訴的原因、問題的經(jīng)過以及產(chǎn)生的后果，并提出解決方案。力求公平公正、有禮有節(jié)。3.結(jié)尾：表達(dá)希望問題得到迅速、恰當(dāng)?shù)慕鉀Q。注意體現(xiàn)書信的禮貌原則。UsefulExpressions1.Iamwritingtomakeacomplaintabout...2.Itisagreatpitythatwefindthereissomethingwrongwith...3.Ihavebeenpleasedwithyourservicesforyears,butnowIfeelverydisappointed.4.Ihopeyoucanmakeaninvestigationintothismatterassoonaspossible.5.IhopeIcangetmyrefundassoonaspossible.6.Ihopethatmyproblemwillgetyourconsideration.7.Itwouldbehighlyappreciatedifyoucould...8.Itrustyouwilltakemycomplaintsseriouslyand...9.ThankyouforyourconsiderationandIwillbelookingforwardtoyourreply.PracticalWritingUnit6Completethefollowingletterwiththegiveninformation.ToWhomItMayConcern,Iamwriting_________________.ThecomputerIbought____________________arrivedontime.ButwhenIcheckedit,Ifoundthatthecomputeryousentmewasthewrongtype.Iwasastonishedbecausethemistakewasveryobviousand_______________.Ithinkyoushould__________________andsendmetherighttype.I’m________________________.Yourssincerely,BillTask11.payfullresponsibilityforit2.Ididn’tthinkyoushouldneglectitwhenyoudeliveredit3.tocomplainthewrongtypeofmynewcomputer4.byorderingon-lineservicefromyourcompany5.lookingforwardtoyourearlyreply3142PracticalWritingUnit65Putthefollowingsentencesintotherightorderandmakeitacompleteletterofcomplaint.1.Thankyouforyourtimeandkindconsideration.2.MynameisLiMing.Iamanordinaryconsumerofyourshop.3.Iventuretowriteyoualetterabouttheserviceinyourshop.4.Thefocusofthecomplaintisthecashier’sattitude.5.Allinall,thereisstillmuchroomforimprovementinherwork.6.Idohopethisisthelasttimeandshewilllearnalessonfromit.7.Foronething,oneofyourcashiersattemptedtoshortchangeme.8.Foranother,thesamethinghasoccurredtwiceinamonth.Task2PracticalWritingUnit62---3---4---7---8---5---6---1Putthefollowingsentencesintotherightorderandmakeitacompleteletterofcomplaint.Task2PracticalWritingUnit6DearMr.Smith,

Sincerelyyours,LiMingMynameisLiMing.Iamanordinaryconsumerofyourshop.Iventuretowriteyoualetterabouttheserviceinyourshop.

Thefocusofthecomplaintisthecashier’sattitude.Foronething,oneofyourcashiersattemptedtoshortchangeme.Foranother,thesamethinghasoccurredtwiceinamonth.

Allinall,thereisstillmuchroomforimprovementinherwork.Idohopethisisthelasttimeandshewilllearnalessonfromit.Thankyouforyourtimeandkindconsideration.Writealetterofcomplaintaccordingtothefollowingsituation:

Youboughtanairconditionerfromacompanyandhaditinstalledtheotherday,butyoufoundthatthefanmadetoomuchnoisewhenthemachineoperated.Youdemandthestoretosendarepresentativetocheckitup.Writeyourletterinnolessthan150words.Task3PracticalWritingUnit6Unit6Conversation1譯文

杰米：這是我們的工程部。在這里，你可以看到工程師們正在使用電腦軟件繪圖。艾瑪：我看到這里有很多人。工程需要這么多人嗎？杰米：是的，每個人負(fù)責(zé)設(shè)計不同的部件。而且我們經(jīng)常需要根據(jù)客戶的需求調(diào)整設(shè)計。艾瑪：聽起來這是一份需要細(xì)心和耐心的工作。杰米：是的，我們必須經(jīng)常修改圖紙，盡可能滿足客戶的需求。Unit6Conversation2譯文

艾瑪：前段時間，有新聞報道了你們公司產(chǎn)品的質(zhì)量問題。客戶收到了生銹的金屬配件。對此你有什么要說的嗎？杰米：起初，我們認(rèn)為損壞是由于潮濕的天氣造成的。然而，經(jīng)過調(diào)查，我們發(fā)現(xiàn)這不能歸咎于天氣。我們的產(chǎn)品確實(shí)存在質(zhì)量問題。艾瑪：這么說，責(zé)任在你們公司？杰米：是的。我們很抱歉讓客戶失望，我們已經(jīng)更換了新產(chǎn)品。Unit6Conversation3譯文

艾瑪：你們是如何解決產(chǎn)品質(zhì)量問題的？杰米：我們購買了新設(shè)備。這是最新的清潔設(shè)備。它能在包裝前清洗掉所有金屬部件上的銹跡。我們還改進(jìn)了生產(chǎn)技術(shù)。艾瑪：這些努力將提高產(chǎn)品質(zhì)量。杰米：是的，除此之外，我們還改進(jìn)了售后服務(wù)。艾瑪：很高興看到你們公司采取了積極的措施來解決這個問題。祝你們公司一切順利。杰米：非常感謝。工匠精神2016年，“工匠精神”一詞出現(xiàn)在政府工作報告中。報告中，鼓勵企業(yè)培養(yǎng)工匠精神，創(chuàng)造高質(zhì)量產(chǎn)品。

那么，“工匠精神”的內(nèi)涵是什么？就個人而言，可以概括為五點(diǎn)：

精益求精。注重細(xì)節(jié)，追求完美，改進(jìn)產(chǎn)品，把把精準(zhǔn)度由99%提高到99.99%。

一絲不茍。確保每個部件的質(zhì)量，產(chǎn)品不達(dá)要求絕不輕易交貨。TextA譯文Unit6

專注，堅持。不斷提升產(chǎn)品和服務(wù)，不斷完善使用材料、設(shè)計，生產(chǎn)流程。

專業(yè)，敬業(yè)。工匠精神的目標(biāo)是打造本行業(yè)最優(yōu)質(zhì)的產(chǎn)品，其他同行無法匹敵的卓越產(chǎn)品。

淡泊名利。用心做一件事情，不圖名不為利，只是單純的想把一件事情做到極致。TextA譯文Unit6

中國如何才能激勵培養(yǎng)工匠精神呢？首先，一個尊重知識、才能和創(chuàng)造的社會價值體系是必不可少的。其次，提高技術(shù)工人社會地位和經(jīng)濟(jì)報酬的同時，更加重視對他們的培訓(xùn)。另外，還必須通過校企合作建立先進(jìn)的職業(yè)教育體系。

當(dāng)工匠精神得以發(fā)展和弘揚(yáng)，中國龐大的制造業(yè)才有可能實(shí)現(xiàn)質(zhì)的飛躍。也因此，對于“中國制造”的需要將得以滿足，“中國夢”也終將實(shí)現(xiàn)。TextA譯文Unit6Thecraftsmenmakesurethequalityofeverypartandwillnotdelivereasilyuntilthe