制造與服務(wù)的融合服務(wù)型制造

制造與服務(wù)的融合服務(wù)型制造一、本文概述Overviewofthisarticle隨著科技的不斷進(jìn)步和全球化的深入發(fā)展，制造業(yè)和服務(wù)業(yè)之間的界限逐漸模糊，呈現(xiàn)出一種融合發(fā)展的新趨勢(shì)。這種趨勢(shì)被稱為服務(wù)型制造，它代表了制造業(yè)向高附加值、高知識(shí)含量、高服務(wù)化方向的轉(zhuǎn)型升級(jí)。本文旨在探討制造與服務(wù)的融合服務(wù)型制造模式，分析其在當(dāng)代經(jīng)濟(jì)中的重要作用，并探討其發(fā)展趨勢(shì)與挑戰(zhàn)。文章將首先介紹服務(wù)型制造的基本概念和特點(diǎn)，然后分析其在全球制造業(yè)中的發(fā)展現(xiàn)狀及趨勢(shì)，接著探討服務(wù)型制造對(duì)企業(yè)競(jìng)爭(zhēng)力和經(jīng)濟(jì)增長(zhǎng)的影響，最后提出促進(jìn)服務(wù)型制造發(fā)展的政策建議和未來展望。通過本文的闡述，讀者將能夠深入了解服務(wù)型制造的內(nèi)涵、意義和發(fā)展前景，為相關(guān)企業(yè)和政策制定者提供參考和借鑒。Withthecontinuousprogressoftechnologyandthedeepeningdevelopmentofglobalization,theboundarybetweenmanufacturingandserviceindustriesisgraduallyblurred,presentinganewtrendofintegrateddevelopment.Thistrendiscalledservice-orientedmanufacturing,whichrepresentsthetransformationandupgradingofthemanufacturingindustrytowardshighvalue-added,highknowledgecontent,andhighservice-orienteddirection.Thisarticleaimstoexploretheintegratedservice-orientedmanufacturingmodelofmanufacturingandservices,analyzeitsimportantroleincontemporaryeconomy,andexploreitsdevelopmenttrendsandchallenges.Thearticlewillfirstintroducethebasicconceptsandcharacteristicsofservice-orientedmanufacturing,thenanalyzeitsdevelopmentstatusandtrendsintheglobalmanufacturingindustry,thenexploretheimpactofservice-orientedmanufacturingonenterprisecompetitivenessandeconomicgrowth,andfinallyproposepolicyrecommendationsandfutureprospectstopromotethedevelopmentofservice-orientedmanufacturing.Throughtheexplanationinthisarticle,readerswillbeabletogainadeeperunderstandingoftheconnotation,significance,anddevelopmentprospectsofservice-orientedmanufacturing,providingreferenceandinspirationforrelevantenterprisesandpolicymakers.二、服務(wù)型制造的理論基礎(chǔ)Thetheoreticalbasisofservice-orientedmanufacturing服務(wù)型制造作為一種新型的制造模式，其理論基礎(chǔ)融合了制造學(xué)、服務(wù)學(xué)、管理學(xué)等多個(gè)學(xué)科的知識(shí)。它強(qiáng)調(diào)在制造業(yè)中融入服務(wù)的元素，將傳統(tǒng)的產(chǎn)品制造過程轉(zhuǎn)變?yōu)樘峁┚C合服務(wù)的過程。Asanewtypeofmanufacturingmodel,service-orientedmanufacturingintegratesknowledgefrommultipledisciplinessuchasmanufacturing,service,andmanagement.Itemphasizestheintegrationofserviceelementsintothemanufacturingindustry,transformingthetraditionalproductmanufacturingprocessintoaprocessofprovidingcomprehensiveservices.服務(wù)型制造的理論基礎(chǔ)建立在服務(wù)主導(dǎo)邏輯之上。這一邏輯認(rèn)為，價(jià)值創(chuàng)造不再僅僅依賴于物質(zhì)產(chǎn)品的制造，而是更多地依賴于服務(wù)的提供。服務(wù)成為了價(jià)值創(chuàng)造的核心，制造業(yè)企業(yè)通過提供與產(chǎn)品相關(guān)的服務(wù)，如定制化解決方案、安裝維護(hù)、技術(shù)支持等，來增加產(chǎn)品的附加值，并滿足客戶的多樣化需求。Thetheoreticalfoundationofservice-orientedmanufacturingisbasedontheservice-orientedlogic.Thislogicsuggeststhatvaluecreationnolongersolelyreliesonthemanufacturingofmaterialproducts,butmoreontheprovisionofservices.Servicehasbecomethecoreofvaluecreation,andmanufacturingenterprisesincreasetheaddedvalueofproductsandmeetthediverseneedsofcustomersbyprovidingproductrelatedservicessuchascustomizedsolutions,installationandmaintenance,technicalsupport,etc.服務(wù)型制造還吸收了服務(wù)科學(xué)的理念。服務(wù)科學(xué)是一門研究服務(wù)系統(tǒng)、服務(wù)流程、服務(wù)質(zhì)量以及服務(wù)創(chuàng)新的學(xué)科。它提供了對(duì)服務(wù)活動(dòng)進(jìn)行系統(tǒng)化、科學(xué)化管理的方法和工具，為服務(wù)型制造提供了理論支撐和實(shí)踐指導(dǎo)。Serviceorientedmanufacturingalsoincorporatestheconceptofservicescience.Servicescienceisadisciplinethatstudiesservicesystems,serviceprocesses,servicequality,andserviceinnovation.Itprovidesmethodsandtoolsforsystematicandscientificmanagementofserviceactivities,providingtheoreticalsupportandpracticalguidanceforservice-orientedmanufacturing.服務(wù)型制造還借鑒了制造業(yè)中的精益生產(chǎn)、敏捷制造等先進(jìn)制造理論。這些理論強(qiáng)調(diào)制造過程的靈活性、高效性和創(chuàng)新性，與服務(wù)型制造的理念相契合。通過將服務(wù)元素融入制造過程，可以實(shí)現(xiàn)制造與服務(wù)的無縫對(duì)接，提高整體運(yùn)營(yíng)效率和服務(wù)質(zhì)量。Serviceorientedmanufacturingalsodrawsonadvancedmanufacturingtheoriessuchasleanproductionandagilemanufacturinginthemanufacturingindustry.Thesetheoriesemphasizetheflexibility,efficiency,andinnovationofthemanufacturingprocess,whichisinlinewiththeconceptofservice-orientedmanufacturing.Byintegratingserviceelementsintothemanufacturingprocess,seamlessintegrationbetweenmanufacturingandservicescanbeachieved,improvingoveralloperationalefficiencyandservicequality.服務(wù)型制造的理論基礎(chǔ)是一個(gè)綜合性的知識(shí)體系，它融合了服務(wù)學(xué)、管理學(xué)、制造學(xué)等多個(gè)學(xué)科的理論和方法。這一理論基礎(chǔ)為服務(wù)型制造的實(shí)踐提供了指導(dǎo)，有助于推動(dòng)制造業(yè)向更高層次、更廣泛領(lǐng)域的發(fā)展。Thetheoreticalfoundationofservice-orientedmanufacturingisacomprehensiveknowledgesystemthatintegratestheoriesandmethodsfrommultipledisciplinessuchasservicescience,management,andmanufacturing.Thistheoreticalfoundationprovidesguidanceforthepracticeofservice-orientedmanufacturingandhelpstopromotethedevelopmentofthemanufacturingindustrytowardshigherlevelsandbroaderfields.三、服務(wù)型制造的實(shí)踐案例Practicalcasesofservice-orientedmanufacturing隨著制造業(yè)的轉(zhuǎn)型升級(jí)和服務(wù)業(yè)的蓬勃發(fā)展，服務(wù)型制造逐漸成為推動(dòng)經(jīng)濟(jì)高質(zhì)量發(fā)展的新動(dòng)力。眾多企業(yè)紛紛嘗試通過服務(wù)型制造模式，提升產(chǎn)品附加值，增強(qiáng)市場(chǎng)競(jìng)爭(zhēng)力。以下將介紹幾個(gè)典型的實(shí)踐案例，以展現(xiàn)服務(wù)型制造在實(shí)際應(yīng)用中的魅力。Withthetransformationandupgradingofthemanufacturingindustryandthevigorousdevelopmentoftheserviceindustry,service-orientedmanufacturinghasgraduallybecomeanewdrivingforceforpromotinghigh-qualityeconomicdevelopment.Numerousenterprisesareattemptingtoenhanceproductaddedvalueandenhancemarketcompetitivenessthroughservice-orientedmanufacturingmodels.Thefollowingwillintroduceseveraltypicalpracticalcasestodemonstratethecharmofservice-orientedmanufacturinginpracticalapplications.作為全球知名的汽車制造商，寶馬通過引入服務(wù)型制造模式，成功實(shí)現(xiàn)了從傳統(tǒng)制造業(yè)向服務(wù)型制造的轉(zhuǎn)型。寶馬提供了一系列個(gè)性化定制服務(wù)，如定制車身顏色、內(nèi)飾材料、配置等，以滿足不同客戶的個(gè)性化需求。同時(shí)，寶馬還提供了完善的售后服務(wù)，包括定期維護(hù)、保養(yǎng)提醒、道路救援等，為客戶提供了全方位的服務(wù)體驗(yàn)。這種服務(wù)型制造模式不僅提高了寶馬的品牌形象，也有效提升了客戶忠誠度和市場(chǎng)份額。Asagloballyrenownedautomobilemanufacturer,BMWhassuccessfullytransitionedfromtraditionalmanufacturingtoservice-orientedmanufacturingbyintroducingaservice-orientedmanufacturingmodel.BMWprovidesaseriesofpersonalizedcustomizationservices,suchascustomizingbodycolors,interiormaterials,configurations,etc.,tomeetthepersonalizedneedsofdifferentcustomers.Atthesametime,BMWalsoprovidescomprehensiveafter-salesservice,includingregularmaintenance,maintenancereminders,roadrescue,etc.,providingcustomerswithacomprehensiveserviceexperience.Thisservice-orientedmanufacturingmodelnotonlyenhancesBMW'sbrandimage,butalsoeffectivelyenhancescustomerloyaltyandmarketshare.阿里巴巴作為國內(nèi)領(lǐng)先的電商平臺(tái)，通過搭建工業(yè)互聯(lián)網(wǎng)平臺(tái)，為制造業(yè)提供了一站式服務(wù)。該平臺(tái)集成了供應(yīng)鏈管理、智能制造、數(shù)據(jù)分析等多項(xiàng)功能，幫助制造企業(yè)實(shí)現(xiàn)數(shù)字化轉(zhuǎn)型。通過該平臺(tái)，制造企業(yè)可以更加高效地管理供應(yīng)鏈，優(yōu)化生產(chǎn)流程，提高產(chǎn)品質(zhì)量和生產(chǎn)效率。同時(shí)，阿里巴巴還提供了金融、物流等增值服務(wù)，為制造企業(yè)提供了全方位的支持。這種服務(wù)型制造模式有效促進(jìn)了制造業(yè)的轉(zhuǎn)型升級(jí)和高質(zhì)量發(fā)展。Asaleadinge-commerceplatforminChina,Alibabahasprovidedone-stopservicesforthemanufacturingindustrybybuildinganindustrialInternetplatform.Thisplatformintegratesmultiplefunctionssuchassupplychainmanagement,intelligentmanufacturing,anddataanalysis,helpingmanufacturingenterprisesachievedigitaltransformation.Throughthisplatform,manufacturingenterprisescanmanagetheirsupplychainmoreefficiently,optimizeproductionprocesses,andimproveproductqualityandproductionefficiency.Atthesametime,Alibabaalsoprovidesvalue-addedservicessuchasfinanceandlogistics,providingcomprehensivesupportformanufacturingenterprises.Thisservice-orientedmanufacturingmodeleffectivelypromotesthetransformation,upgrading,andhigh-qualitydevelopmentofthemanufacturingindustry.海爾作為國內(nèi)家電行業(yè)的領(lǐng)軍企業(yè)，通過引入服務(wù)型制造模式，成功實(shí)現(xiàn)了從單一產(chǎn)品提供商向智能家居解決方案提供商的轉(zhuǎn)型。海爾不僅提供高品質(zhì)的家電產(chǎn)品，還通過搭建智能家居平臺(tái)，將各類家電產(chǎn)品連接起來，為用戶提供智能化的生活體驗(yàn)。海爾還提供了個(gè)性化的定制服務(wù)、專業(yè)的安裝維修服務(wù)等，為用戶提供了全方位的服務(wù)支持。這種服務(wù)型制造模式不僅提高了海爾的市場(chǎng)競(jìng)爭(zhēng)力，也為用戶帶來了更加便捷、舒適的生活體驗(yàn)。Asaleadingenterpriseinthedomestichomeapplianceindustry,Haierhassuccessfullytransformedfromasingleproductprovidertoasmarthomesolutionproviderbyintroducingaservice-orientedmanufacturingmodel.Haiernotonlyprovideshigh-qualityhomeappliances,butalsoconnectsvarioushomeappliancesbybuildingasmarthomeplatform,providinguserswithanintelligentlifeexperience.Haieralsoprovidespersonalizedcustomizationservices,professionalinstallationandmaintenanceservices,etc.,providinguserswithcomprehensiveservicesupport.Thisservice-orientedmanufacturingmodelnotonlyenhancesHaier'smarketcompetitiveness,butalsobringsusersamoreconvenientandcomfortablelivingexperience.以上案例表明，服務(wù)型制造模式在制造業(yè)中的應(yīng)用具有廣闊的前景和巨大的潛力。通過引入服務(wù)型制造模式，制造企業(yè)可以更加深入地了解市場(chǎng)需求和客戶需求，提供更加個(gè)性化、專業(yè)化的產(chǎn)品和服務(wù)，從而提升自身的競(jìng)爭(zhēng)力和市場(chǎng)地位。服務(wù)型制造模式也有助于推動(dòng)制造業(yè)的轉(zhuǎn)型升級(jí)和高質(zhì)量發(fā)展，為經(jīng)濟(jì)發(fā)展注入新的動(dòng)力。因此，未來將有越來越多的制造企業(yè)加入到服務(wù)型制造的行列中來，共同推動(dòng)制造業(yè)的轉(zhuǎn)型升級(jí)和服務(wù)業(yè)的發(fā)展。Theabovecasesindicatethattheapplicationofservice-orientedmanufacturingmodeinthemanufacturingindustryhasbroadprospectsandenormouspotential.Byintroducingaservice-orientedmanufacturingmodel,manufacturingenterprisescangainadeeperunderstandingofmarketandcustomerneeds,providemorepersonalizedandspecializedproductsandservices,andtherebyenhancetheircompetitivenessandmarketposition.Theservice-orientedmanufacturingmodelalsohelpstopromotethetransformation,upgrading,andhigh-qualitydevelopmentofthemanufacturingindustry,injectingnewimpetusintoeconomicdevelopment.Therefore,inthefuture,moreandmoremanufacturingenterpriseswilljointheranksofservice-orientedmanufacturing,jointlypromotingthetransformationandupgradingofthemanufacturingindustryandthedevelopmentoftheserviceindustry.四、服務(wù)型制造的優(yōu)勢(shì)與挑戰(zhàn)Theadvantagesandchallengesofservice-orientedmanufacturing服務(wù)型制造作為一種新型的生產(chǎn)模式，其優(yōu)勢(shì)顯著。通過提供個(gè)性化和定制化的服務(wù)，服務(wù)型制造能夠更好地滿足消費(fèi)者的多樣化需求，從而增強(qiáng)市場(chǎng)競(jìng)爭(zhēng)力。服務(wù)型制造模式有助于企業(yè)實(shí)現(xiàn)產(chǎn)業(yè)鏈的延伸和價(jià)值的提升，從單純的產(chǎn)品制造轉(zhuǎn)向提供綜合性的解決方案，增加企業(yè)的盈利空間。服務(wù)型制造還能促進(jìn)企業(yè)的創(chuàng)新，推動(dòng)新技術(shù)、新工藝和新產(chǎn)品的不斷涌現(xiàn)，為企業(yè)帶來持續(xù)的發(fā)展動(dòng)力。Asanewproductionmodel,service-orientedmanufacturinghassignificantadvantages.Byprovidingpersonalizedandcustomizedservices,service-orientedmanufacturingcanbettermeetthediverseneedsofconsumers,therebyenhancingmarketcompetitiveness.Theservice-orientedmanufacturingmodelhelpsenterprisesextendtheirindustrialchainandenhancetheirvalue,shiftingfromsimpleproductmanufacturingtoprovidingcomprehensivesolutionsandincreasingtheirprofitmargins.Serviceorientedmanufacturingcanalsopromoteinnovationinenterprises,drivethecontinuousemergenceofnewtechnologies,processes,andproducts,andbringsustaineddevelopmentmomentumtoenterprises.然而，服務(wù)型制造也面臨著一些挑戰(zhàn)。服務(wù)型制造要求企業(yè)具備更高的服務(wù)能力和專業(yè)水平，這對(duì)企業(yè)的員工素質(zhì)和培訓(xùn)體系提出了更高的要求。服務(wù)型制造需要企業(yè)投入更多的資源和精力來建立和完善服務(wù)體系，這可能會(huì)增加企業(yè)的運(yùn)營(yíng)成本。隨著市場(chǎng)競(jìng)爭(zhēng)的加劇，消費(fèi)者對(duì)服務(wù)的需求也在不斷變化，企業(yè)需要不斷創(chuàng)新服務(wù)模式和提升服務(wù)質(zhì)量，以應(yīng)對(duì)市場(chǎng)的挑戰(zhàn)。However,service-orientedmanufacturingalsofacessomechallenges.Serviceorientedmanufacturingrequiresenterprisestohavehigherservicecapabilitiesandprofessionallevels,whichputshigherdemandsonthequalityandtrainingsystemofemployees.Serviceorientedmanufacturingrequiresenterprisestoinvestmoreresourcesandenergyinestablishingandimprovingservicesystems,whichmayincreaseoperationalcostsfortheenterprise.Withtheintensificationofmarketcompetition,consumerdemandforservicesisalsoconstantlychanging.Enterprisesneedtoconstantlyinnovateservicemodelsandimproveservicequalitytocopewithmarketchallenges.為了克服這些挑戰(zhàn)，企業(yè)需要采取一系列措施。加強(qiáng)員工培訓(xùn)和素質(zhì)提升，提高員工的服務(wù)意識(shí)和專業(yè)水平。加大投入，建立和完善服務(wù)體系，提高服務(wù)效率和質(zhì)量。加強(qiáng)與客戶的溝通和互動(dòng)，深入了解客戶的需求和反饋，不斷優(yōu)化服務(wù)模式和提升服務(wù)質(zhì)量。只有這樣，企業(yè)才能在服務(wù)型制造的道路上不斷前行，實(shí)現(xiàn)持續(xù)的發(fā)展和成功。Toovercomethesechallenges,enterprisesneedtotakeaseriesofmeasures.Strengthenemployeetrainingandqualityimprovement,improveemployeeserviceawarenessandprofessionallevel.Increaseinvestment,establishandimproveservicesystems,andimproveserviceefficiencyandquality.Strengthencommunicationandinteractionwithcustomers,deeplyunderstandtheirneedsandfeedback,continuouslyoptimizeservicemodelsandimproveservicequality.Onlyinthiswaycanenterprisescontinuouslymoveforwardonthepathofservice-orientedmanufacturing,achievesustainabledevelopmentandsuccess.五、服務(wù)型制造的發(fā)展策略Developmentstrategiesforservice-orientedmanufacturing隨著全球經(jīng)濟(jì)的深入發(fā)展和市場(chǎng)競(jìng)爭(zhēng)的日益激烈，服務(wù)型制造已經(jīng)成為制造業(yè)轉(zhuǎn)型升級(jí)的重要方向。為了推動(dòng)服務(wù)型制造的健康發(fā)展，我們需要采取一系列的發(fā)展策略。Withthedeepeningdevelopmentoftheglobaleconomyandtheincreasinglyfiercemarketcompetition,service-orientedmanufacturinghasbecomeanimportantdirectionforthetransformationandupgradingofthemanufacturingindustry.Inordertopromotethehealthydevelopmentofservice-orientedmanufacturing,weneedtoadoptaseriesofdevelopmentstrategies.企業(yè)應(yīng)深化對(duì)服務(wù)型制造的認(rèn)識(shí)，明確其在產(chǎn)業(yè)升級(jí)和市場(chǎng)競(jìng)爭(zhēng)中的戰(zhàn)略地位。只有充分認(rèn)識(shí)到服務(wù)型制造的價(jià)值，才能從根本上推動(dòng)其發(fā)展。Enterprisesshoulddeepentheirunderstandingofservice-orientedmanufacturingandclarifyitsstrategicpositioninindustrialupgradingandmarketcompetition.Onlybyfullyrecognizingthevalueofservice-orientedmanufacturingcanitsdevelopmentbefundamentallypromoted.企業(yè)應(yīng)加強(qiáng)技術(shù)研發(fā)和創(chuàng)新，提升服務(wù)能力和水平。通過引入先進(jìn)的技術(shù)和管理理念，提高服務(wù)質(zhì)量和效率，從而滿足消費(fèi)者的多元化和個(gè)性化需求。Enterprisesshouldstrengthentechnologicalresearchandinnovation,enhanceservicecapabilitiesandlevels.Byintroducingadvancedtechnologyandmanagementconcepts,servicequalityandefficiencycanbeimprovedtomeetthediverseandpersonalizedneedsofconsumers.第三，企業(yè)需要建立完善的服務(wù)體系，包括售前咨詢、售中服務(wù)和售后支持等。通過提供全方位的服務(wù)，增強(qiáng)客戶黏性和滿意度，提升品牌形象和市場(chǎng)競(jìng)爭(zhēng)力。Thirdly,enterprisesneedtoestablishacomprehensiveservicesystem,includingpre-salesconsultation,insalesservice,andafter-salessupport.Byprovidingcomprehensiveservices,enhancingcustomerloyaltyandsatisfaction,enhancingbrandimageandmarketcompetitiveness.第四，政府應(yīng)出臺(tái)相關(guān)政策，支持服務(wù)型制造的發(fā)展。例如，提供稅收優(yōu)惠、資金扶持等政策措施，降低企業(yè)成本，激發(fā)市場(chǎng)活力。Fourthly,thegovernmentshouldintroducerelevantpoliciestosupportthedevelopmentofservice-orientedmanufacturing.Forexample,providingtaxincentives,financialsupportandotherpolicymeasurestoreduceenterprisecostsandstimulatemarketvitality.加強(qiáng)國際合作與交流，借鑒國際先進(jìn)經(jīng)驗(yàn)和技術(shù)，推動(dòng)服務(wù)型制造的國際化發(fā)展。通過參與國際競(jìng)爭(zhēng)，提升我國服務(wù)型制造的整體水平和國際影響力。Strengtheninternationalcooperationandexchange,drawonadvancedinternationalexperienceandtechnology,andpromotetheinternationalizationofservice-orientedmanufacturing.Byparticipatingininternationalcompetition,weaimtoenhancetheoveralllevelandinternationalinfluenceofChina'sservice-orientedmanufacturing.發(fā)展服務(wù)型制造需要企業(yè)、政府和社會(huì)的共同努力。通過明確發(fā)展策略，加強(qiáng)技術(shù)研發(fā)和創(chuàng)新，完善服務(wù)體系，出臺(tái)政策支持，以及加強(qiáng)國際合作與交流，我們可以推動(dòng)服務(wù)型制造的健康發(fā)展，實(shí)現(xiàn)制造業(yè)的轉(zhuǎn)型升級(jí)和高質(zhì)量發(fā)展。Thedevelopmentofservice-orientedmanufacturingrequiresthejointeffortsofenterprises,governments,andsociety.Byclarifyingdevelopmentstrategies,strengtheningtechnologicalresearchandinnovation,improvingservicesystems,issuingpolicysupport,andstrengtheninginternationalcooperationandexchanges,wecanpromotethehealthydevelopmentofservice-orientedmanufacturing,achievetransformation,upgrading,andhigh-qualitydevelopmentofthemanufacturingindustry.六、結(jié)論Conclusion服務(wù)型制造，作為制造與服務(wù)深度融合的新型產(chǎn)業(yè)形態(tài)和企業(yè)運(yùn)作模式，正逐漸成為推動(dòng)經(jīng)濟(jì)高質(zhì)量發(fā)展的新動(dòng)能。本文詳細(xì)探討了制造與服務(wù)的融合服務(wù)型制造的內(nèi)涵、特征以及其在當(dāng)前經(jīng)濟(jì)環(huán)境中的重要性和必要性。Serviceorientedmanufacturing,asanewindustrialformandenterpriseoperationmodethatdeeplyintegratesmanufacturingandservices,isgraduallybecominganewdrivingforceforpromotinghigh-qualityeconomicdevelopment.Thisarticlediscussesindetailtheintegrationofmanufacturingandservices,theconnotationandcharacteristicsofservice-orientedmanufacturing,aswellasitsimportanceandnecessityinthecurrenteconomicenvironment.服務(wù)型制造不僅僅是制造業(yè)向服務(wù)業(yè)的延伸，更是