商務(wù)英語視聽說智慧樹知到期末考試答案2024年

商務(wù)英語視聽說智慧樹知到期末考試答案2024年商務(wù)英語視聽說Intheopeningpartofaclaimletter,youcanbeginaletterby________fortheneedtocomplainanddescribingtheproblem.

A:relyingB:respondingC:retrospectingD:regretting答案:regrettingWhichofthefollowingisNOTthereasonforaclaim?

A:DamagedgoodsB:PoorqualityC:LatedeliveryD:Dissatisfaction答案:DissatisfactionInbusinessletters,____________isbelowthecomplimentaryclose.

A:theheadingB:thehandwrittensignatureC:salutationD:thebody答案:thehandwrittensignatureAcontractthathasbeenagreeduponandsignedis_______inacourtoflaw.

A:disputableB:enforceableC:arbitraryD:vague答案:enforceableUsually,____isreachediftheselleragreeswiththebuyerandconfirmstheorder.

A:alitigationB:acounter-counterofferC:acontractD:acounteroffer答案:acontractWhichofthefollowingstatementisNOTtorefertotheimpactoftheproblemwhenmakingaclaim?

A:Weshallnowbefacedwithcancelingoftheorderfromourcustomers.B:Wefoundthequalityisnotinconformitywithwhatwasstatedinthecontract.C:Ourcustomersarewaitingforthecompleteorder.D:Whatthismeansisthatourcustomersareangrywithus.答案:Wefoundthequalityisnotinconformitywithwhatwasstatedinthecontract.Wecandescribeourmostsuccessfulexperiencewiththemodeof“STAR”,inwhichtheletter“R”standsfor_______.

A:ReactionB:ResultC:RelevanceD:Responsibility答案:ResultIfthereisnoflightorticketavailableinyourrequest,youcanaskforotherchoicesbysaying“_______”.

A:(Arethere)anyalternatives?B:I’msorrytohearthat.C:Doyouhavemoretickets?D:Canyouarrangeanewflight?答案:(Arethere)anyalternatives?Inpaymentinadvancemethod,theentireriskisputon______.

A:theadvisingbankB:thebuyerC:theopeningbankD:theseller答案:thebuyer_____receiptofyourinstructionswewillsendthegoods.

A:AsB:InC:UponD:From答案:UponSomecompanies

are

‘not-for-profit’

which

providemuchrequiredservicestothoseinneed,

andderivefromthefollowingorganizationsexcept

___________

A:educational,orenvironmentalsectorB:charities

C:health-care,orsocialserviceD:Fortune500答案:Fortune500Whenwritingabusinessletter,weshouldbe___________.

A:briefandtothepointB:lengthyandimplicitC:briefandimplicitD:lengthyandexplicit答案:briefandtothepointAbusinesscallshouldbemade_________________.

A:duringtheworkinghoursB:duringtheresttimeC:duringthedinnertimeD:duringtheholidays答案:duringtheworkinghoursAproductpresentationismadetothesalesstafftohelpthem________.

A:attractmoreinvestmentB:advertisethenewproductC:sellmorenewproductD:getfamiliarwiththenewproduct答案:getfamiliarwiththenewproductMarketingis_______sales.

A:aboveB:onlyC:morethanD:just答案:morethanAmeetingminuteincludesthefollowingelementsexcept__________.

A:thenameofthepersonpresidingB:thenameoftheorganizationC:theplace,dateandtimeofthemeetingD:allthedetails答案:allthedetailsPassivevoiceshouldbeusedinaclaimletterto_________.

A:maketheclaimmoreconvincingB:helpexplaintheproblemmoreclearlyC:avoidconfrontationandoffensivenessD:makethereceiveroftheletterhappy答案:avoidconfrontationandoffensivenessUsuallyabusinesscallshouldnotbelongerthan______minutes.

A:3B:1C:2D:4答案:3Thebusinesscenteratthehotel________.

A:isaplaceforgueststotalkandrestB:recruitstemporarysecretariesduringconferencesC:isaself-servicefacilityforcopyingandfaxingD:providesbasicsecretarialservicessuchasphotocopyingandtyping答案:providesbasicsecretarialservicessuchasphotocopyingandtypingInaresume,youshoulddescribeyourrelevantskills,qualifications,experiences,achievementsandrewardswith_____________.

A:someemptywordstosupportB:asmanydetailsaspossibleC:asmanywordsaspossibleD:somespecificstatisticstosupport答案:somespecificstatisticstosupportWhatshouldbeavoidedwhengivingaproductpresentation?

A:TechnicaltermsB:RepetitionC:SlidesD:Smile答案:TechnicaltermsThefunctionsofpersonneldepartmentmayexclude

A:trainsnewstaffB:hiresnewemployeesC:looksfornewcustomersD:looksafterthewelfareoftheemployees答案:looksfornewcustomersIntheL/Ctransaction,_______appliestotheissuingbanktoopenaletterofcredit.

A:thesellerB:boththesellerandthebuyerC:theadvisingbankD:thebuyer答案:thebuyerUnderpaymentinadvance,theimportermakes________tothesupplierbeforetheshipmentofgoodsisdone.

A:mostpaymentB:partialpaymentC:nopaymentD:fullpayment答案:fullpaymentAgoodproductpresentationcanmotivatethecustomersto_______yourproduct.

A:enjoyB:appreciateC:buyD:remember答案:buyTherearethreeElementsinbalancesheet,namely

A:assetsB:incomeC:owner’sequityD:liabilities答案:assets;liabilities;owner’sequityMarketingsegmentation,_________and________arecombinedtogethertobeacompletemarketingmanagementprocess.

A:FieldresearchB:MarketingtargetingC:SalesD:Marketingpositioning答案:Marketingtargeting###MarketingpositioningInthemodeof“STAR”,theletter“T”isusedtoemphasize____________.

A:one’sorganizationalgoalsB:one’spersonalresultsC:one’sorganizationalresultsD:one’spersonalgoals答案:one’sorganizationalgoals;one’spersonalgoalsMakingapositiveandhonestdeclarationcanhelp_______.

A:speedupyourcustomsclearanceeffectivelyB:avoidtherelevantpenaltiesforinadvertentviolationsC:freefromsecuritycheckD:getsomereward答案:speedupyourcustomsclearanceeffectively;avoidtherelevantpenaltiesforinadvertentviolationsPaymentinadvancegenerallytakesplaceunderthefollowingcircumstances._________

A:theimporterhasgoodcreditstatusB:TheimporterhasnotbeenlongestablishedC:ThecreditstatusoftheimporterisdoubtfulD:Theproductisinhighdemandandthesellerdoesnothavetoaccommodatetheimporter’sfinancingrequestinordertoselltheproduct.答案:Theimporterhasnotbeenlongestablished;Thecreditstatusoftheimporterisdoubtful;Theproductisinhighdemandandthesellerdoesnothavetoaccommodatetheimporter’sfinancingrequestinordertoselltheproduct.Whengivingaproductpresentation,whatnon-verbalcommunicationskillscanbeused?.

A:confidentvoiceB:eyecontactC:smileD:movingaround答案:eyecontact###smile###movingaround###confidentvoiceThereareavarietyofagendastylesbutessentiallytheyshouldcontainthefollowingelements:

A:locationB:timeC:dateD:title答案:title###time###date###locationIneducationalbackground,weshouldintroduceourexperienceineducationinrecentyears,suchas___________________________.

A:ourhobbiesB:ourmajorC:ouruniversityD:ourrelevantcurriculum答案:ouruniversity###ourmajor###ourrelevantcurriculumWhatistheappropriateattitudeforthesellertowardcomplaintsofdeliveryproblems?

A:TakeimmediateactionstomakeupB:ExplainthereasonsfortheproblemC:NeglectingresponsibilitiesD:Apologetic答案:Apologetic###Explainthereasonsfortheproblem###TakeimmediateactionstomakeupInthebodypartofanadjustmentletter,thewritershould_________.

A:statewhatmeasureswillbetakentosolvetheproblemB:explainthecausesoftheproblemC:explainthereasonsfortherefusalD:expressregretoverthetroublescaused答案:explainthecausesoftheproblem###statewhatmeasureswillbetakentosolvetheproblem###explainthereasonsfortherefusalAwell-plannedagenda,postedgroundrules,andusingabincanhelpmeetingruneffectively.

A:錯(cuò)B:對(duì)答案:對(duì)Whilereceivingvisitors,thereceptionistshouldintroducetheexecutivetothevisitorfirst.

A:對(duì)B:錯(cuò)答案:錯(cuò)Beforesendingyourboothstaffers,youneedtoconsidertheweatheroftheplacewherethetradeshowisheldfirst.

A:錯(cuò)B:對(duì)答案:錯(cuò)Inthegeneraltradingprocess,thesellermakesaninquirywithwhichthebuyermakesanoffer.

A:對(duì)B:錯(cuò)答案:錯(cuò)Acompanystructurechartwillshowthejobs,listedbyjobtitle,thereportingstructure,andcompanymanagement.

A:對(duì)B:錯(cuò)答案:對(duì)Ittakesacomparativelylongtimetoreachthecustomersattradefairs.

A:對(duì)B:錯(cuò)答案:錯(cuò)Whenyoufeelnecessarytomakeabusinesscall,pickupyourphoneimmediatelyincasethatyouforget.

A:對(duì)B:錯(cuò)答案:錯(cuò)Contactcanbeassimpleassendingeveryoneafriendlyreminderthroughofficee-mail,phonecalls,orapostcardreminderthroughthemail.

A:錯(cuò)B:對(duì)答案:對(duì)Theportofdestinationisusuallyproposedanddeterminedbytheseller.

A:錯(cuò)B:對(duì)答案:錯(cuò)Advertisementcannotdifferentiatetheproductfromitscompetitors.

A:對(duì)B:錯(cuò)答案:錯(cuò)Weshouldhavethesameviewsduringthemeeting.

A:對(duì)B:錯(cuò)答案:錯(cuò)Allthecountrieshavethesamestipulationsontheitemstobedeclared.

A:錯(cuò)B:對(duì)答案:錯(cuò)Companyhistory,locationandkeypersonnelcan’tbeomittedinthecompanypresentation.

A:錯(cuò)B:對(duì)答案:對(duì)Duringabusinessnegotiation,weshouldnevercompromiseinanyarea.

A:錯(cuò)B:對(duì)答案:錯(cuò)Themostvaluablethingatradefairprovidesismoreprofits.

A:對(duì)B:錯(cuò)答案:錯(cuò)Marketingisequaltosellingproducts.

A:錯(cuò)B:對(duì)答案:錯(cuò)Paymentinadvancedoesnotinvolveanycommercialbankandisthereforeexpensive.

A:錯(cuò)B:對(duì)答案:錯(cuò)Mostoftheinfluentialtoprevenueenterprisesbelongtothetypeofcloselyheldcompany.

A:錯(cuò)B:對(duì)答案:錯(cuò)Duringthebusinesscallweshouldsticktothesubjectanddonotallowtheconversationtodragoutwithmeaninglesschatter.

A:對(duì)B:錯(cuò)答案:對(duì)Marketingandsalesbothemploythepullstrategytoattractconsumers.

A:錯(cuò)B:對(duì)答案:錯(cuò)Remittanceandcollectionbelongtocommercialcredit,andletterofcreditbelongstobanker’scredit.

A:錯(cuò)B:對(duì)答案:對(duì)Expensesareoutflowsofeconomicresourcesincludingcostofgoodssold,selling,generalandadministrativeexpenses,taxexpense,interestexpense,etc.

A:錯(cuò)B:對(duì)答案:對(duì)Differentpositionscallfordifferentresumes.

A:錯(cuò)B:對(duì)答案:對(duì)Goodadvertisementcannotinduceconsumerstotrytheproduct.

A:對(duì)B:錯(cuò)答案:錯(cuò)Itisnotpoliteofyoutobeginameetingfivetosevenminutesafteritwasscheduled.

A:錯(cuò)B:對(duì)答案:對(duì)Whichoffollowingtopicyoucandiscussinsmalltalk?()

A:PersonalgossipB:WeatherC:AppearanceD:Religionpolitics答案:WeatherWecannoteffectshipmentunlessyouamendthequantityinyouletterofcreditaccordingtoour_____.()

A:salescontractB:shippinginstructionC:shippingadviceD:asetofdocuments答案:salescontractProductiondepartmentisresponsiblefor().

A:Handlingthebusiness.B:Producingthecompany’sfinancialstatementsC:TurninginputsintofinishedoutputsD:Procuringthematerialsattherighttime,intherightquantity.答案:TurninginputsintofinishedoutputsOuterpackingfunctionsto_______.()

A:attractthebuyers’attentionB:makethegoodsmorepopularC:protectthegoodsfromdamageduringtransit.D:promotesales答案:protectthegoodsfromdamageduringtransitPleasegivespecialattentionthepackingsoastoavoiddamage.（）

A:with,duringtransitB:to,duringtransitC:for,intransitD:for,inthetransit答案:to,duringtransitWeagreetoreduceourprice（）USD160perpieceFOBSydney.

A:withB:inC:toD:for答案:toChiefExecutiveOfficer(CEO)isappointedby（）

A:BoardofdirectorsB:TheshareholderC:ChiefFinancialOfficer(CFO)D:ChiefMarketingOfficer(CMO)答案:BoardofdirectorsWhichoffollowingtopicyoucandiscussinsmalltalk?（）

A:HobbiesB:OffensivejokesC:PersonalgossipD:Appearance答案:HobbiesWecannoteffectshipmentunlessyouamendthequantityinyouletterofcreditaccordingtoour.（）

A:shippingadviceB:salescontractC:asetofdocumentsD:shippinginstruction答案:salescontract_________meetingistheauthorityofthecompany?（）

A:Officers’B:Theshareholder’sC:ManagersD:Boardofdirectors’答案:Theshareholder’sIfmorethanonepersonisgoingto______duringthemeeting,theagendashouldindicatewhoseturnitisto“havethefloor”.（）

A:speakingB:tospeakC:speakD:spoken答案:speakWhichofthefollowingtermofpaymentisrelativelysaferthantheothers?（）

A:remittanceB:collectionC:cashondeliveryD:letterofcredit答案:letterofcreditAccordingtothesurvey,（）oftheinformationisdeliveredbythetoneofvoiceinface-to-facecommunication..

A:37%B:100%C:8%D:55%答案:37%Ifyouhaven'tmeetyourclientbefore,you'dbettertakeyourguest'spicturewithyouandpreparea_____withyourguest'snameonit.（）

A:abunchofflowerB:signC:anamecardD:present答案:anamecardWhichofthefollowingfactorsisnotthenecessaryfactorinaresume?（）

A:personalinformationB:educationC:skillsandqualificationsD:familybackground答案:familybackgroundDoyouhaveanything______?（）

A:declaringB:declaredC:declareD:todeclared答案:todeclaredCollectionisdividedintocleancollectionsanddocumentarycollectionswhichissubdividedintoD/Aand.（）

A:TPNDB:D/PC:T/TD:CAD答案:D/PInnerpackingofthegoodsaimsto.（）

A:promotesalesofthegoodsB:protectthegoodsC:increasethecostofthegoodsD:makethegoodsidentifiable答案:promotesalesofthegoodsBy“Wearehappytoacceptyourofferprovidedthatyoucutyourpriceby2%.”,thewriteismakinga/an（）.

A:orderB:counter-offerC:offerD:inquiry答案:counter-offerAllofthefollowinghavethesamemeaningexcept（）.

A:Yourpriceistoohightoaccept.B:Yourpriceisonthehighside.C:Yourpriceisunworkable.D:Yourpriceiscompetitive.答案:Yourpriceiscompetitive.Wouldyou_______theregistrationform?（）

A:fillinB:fillC:filloutD:fillon答案:fillinWhencustomersmakeacomplaint,theydoNOTwantitto().

A:bepatientlylistenedtoB:bejudgedC:havetheirpointofviewunderstoodD:betreatedfairly答案:bejudgedAFirmofferisalsocalled（）.

A:anon-firmofferB:aquotationC:anofferwithengagementD:anofferwithoutengagement.答案:anofferwithengagement___()______meetingistheauthorityofthecompany?

A:ManagersB:Theshareholder’sC:Boardofdirectors’D:Officers’答案:Theshareholder’sIwouldliketospeaktosomeoneabout_____aconferenceroom.()

A:reservingB:toreserveC:reservationD:reserve答案:reservingAmongthefollowingwordswhichonedoesn'tmeans"decreaseinarapidway"?_______（）

A:plummetB:slideC:plungeD:surge答案:surgeGenerallyspeaking,therearetwotypesofpacking,innerpackingandpacking.（）

A:improperB:outerC:insideD:proper答案:outerIt’sso_______thatIfeelit’sjustawasteoftime.（）

A:inefficientB:efficientC:unefficientD:efficience答案:inefficientWehaveamendedtheamountUSD1000.（）

A:forB:toC:WithD:as答案:asTheletterheadsectioninabusinesslettercaninclude().

A:writer’snameandaddressB:recipient’se-mailandwebsiteC:writer’spostalcodeD:writer’stelephonenumber答案:writer’snameandaddress,###writer’spostalcode,###writer’stelephonenumberWhichofthefollowingdescriptionsofsmalltalkiscorrect?()

A:Smalltalkislight,formalconversation.B:Itisvitalforasituationwherein-depthandpersonalconversationswouldbeappropriate.C:It’sawayofconversingwithsomeoneyou’vejustmet.D:itisvitalforasituationwheresilencewouldbeawkwardanduncomfortable.答案:It’sawayofconversingwithsomeoneyou’vejustmet.;itisvitalforasituationwheresilencewouldbeawkwardanduncomfortable.Whichofthefollowingsentencescanbeusedtopresentyourproblem,whenyoumakeaclaim().

A:YourgoodscannotbeacceptedastheydifferfromyoursamplesB:ThegoodsarenotuptotheusualstandardsC:Thislotofgoodsisnotuptothestandardstipulatedinthecontract.D:Thecertificateindictsthatsomeofthemachinetoolsarerusted.答案:Thegoodsarenotuptotheusualstandards###Yourgoodscannotbeacceptedastheydifferfromyoursamples###ThislotofgoodsisnotuptothestandardstipulatedinthecontractWhenyouhandleaclaim,apologizingmeansthat___().

A:Youaretakingtheblame.B:Youareagreeingwiththecustomer,C:YouareunderstandingwheretheyarecomingfromD:Youarereadytoresolvetheproblemforthem.答案:Youareunderstandingwheretheyarecomingfrom###YouarereadytoresolvetheproblemforthemWhichoneofthefollowingbelongstothetipsofhotelcheck-out?（）

A:Whencheckingout,besuretoreviewyourentirebill.B:Doacompletesweepoftheroom.C:Takeyourtimepackingbeforeyoucheckout.D:Don’tleaveatip.答案:Takeyourtimepackingbeforeyoucheckout###Doacompletesweepoftheroom###Whencheckingout,besuretoreviewyourentirebillSkillssectionoftheresumeinclude.（）

A:hobbiesB:hardskillsC:usefulskillsD:softskills答案:hardskills###softskillsWhichofthefollowingwordscouldsummarizetheinterviewtechniques?（）

A:politeB:properC:punctualD:peace答案:proper###punctual###politeNoticescanbeusedforvariouspurposes,whichcanbeusedtoannounce（）

A:aofficeremovalB:ameetingC:alectureD:anopening答案:ameeting###aofficeremoval###alecture###anopeningAjobtitlecandescribe__().

A:thelevelofthejobB:theresponsibilitiesofthepositionC:BothD:None答案:theresponsibilitiesoftheposition###thelevelofthejob###BothWhenpeopleareinvitedtoawesternbusinessdinner,theyshouldgetpreparedforit,including______.（）

A:knowinghowtodressB:replyingtotheRSVPC:understandingtablemannersD:understandingdinnersequence答案:replyingtotheRSVP###knowinghowtodress###understandingdinnersequence###understandingtablemannersAtelephoneconversationusuallystartwith（）.

A:Salesdepartment.WhatcanIdoforyou?B:Goodmorning.ThisisAlice.MayIspeaktoLinda?C:Thanksforcalling.D:Waitaminute,please.答案:Goodmorning.ThisisAlice.MayIspeaktoLinda###Salesdepartment.WhatcanIdoforyouMarketingdepartmentisinchargeof___（）

A:Innovatingtheproduct.B:promotingthebusinesstogeneratesalesC:planningpromotionalcampaigns.D:creatingvariousmarketingstrategy答案:inAmemousuallyincludes()intheheadingsection.

A:DateB:ToC:FromD:Subject答案:To###From###Date###SubjectAsalescontractisalegalagreementbetweentheandthe.（）

A:buyerB:sellerC:openingbankD:advisingbank答案:buyer###sellerThereisnodifferencebetweenaquotationandanoffer.（）

A:錯(cuò)B:對(duì)答案:錯(cuò)Whenyoumakeaclaim,thecontractorwarrantymaylimityouroptionsorprovideyouwithcertainrights.（）

A:錯(cuò)B:對(duì)答案:對(duì)OfthenonL/Cpaymentterms,T/Tismostfrequentlyused.（）

A:對(duì)B:錯(cuò)答案:對(duì)Leavingagoodfirstimpressiontotheemployerisveryimportantduringthejobinterview.（）

A:錯(cuò)B:對(duì)答案:對(duì)Abusinessreportplaysacrucialroleinbusinesspracticebecausemostmajordecisionsaremadeonthebasisofbusinessreports.（）

A:錯(cuò)B:對(duì)答案:對(duì)Youcanbringabunchofflowerstowelcomeyourguestattheairport,whichwillmaketheatmospheremorepleasant.（）

A:錯(cuò)B:對(duì)答案:對(duì)Thesooneryoucomplain,thebetteryourchancesforasatisfactorysettlement.（）

A:對(duì)B:錯(cuò)答案:對(duì)Ifyouneedtotakeamomenttothinkaboutthequestions,remembertoavoidthepetphrases.（）

A:對(duì)B:錯(cuò)答案:對(duì)Outerpacking,alsoknownassalespacking,isdonemainlytokeepthegoodssafeandsoundduringtransportation.（）

A:對(duì)B:錯(cuò)答案:錯(cuò)Thesellercannotrefusethebuyer’sorderregardlessofthesize.（）

A:對(duì)B:錯(cuò)答案:錯(cuò)Whenyoutrytohandleaclaim,apologizingdoesn’tmeanthatyouareagreeingwiththecustomerandtakingtheblame.（）

A:錯(cuò)B:對(duì)答案:對(duì)Fortheinnerpackingwhichistransparentplasticwrapper,thereneedstobeaproperdesignandsomecolourtomakeitattractivetopromotesales.（）

A:錯(cuò)B:對(duì)答案:對(duì)Weneedn’ttokeepaclearformatthroughoutwhilecreartingacompanyprofile.（）

A:錯(cuò)B:對(duì)答案:錯(cuò)Differentaudiences"shop"tradefairsdifferentlyandhavedifferentneeds.（）

A:對(duì)B:錯(cuò)答案:對(duì)Memoscanonlybesentbyhighrankstolowerranks.（）

A:錯(cuò)B:對(duì)答案:錯(cuò)CFO,COOrevealboththejoblevelsandjobresponsibilities.（）

A:錯(cuò)B:對(duì)答案:對(duì)Marketingdepartmentisconcernedwithfulfillingsellers’needsattherightprice.（）

A:對(duì)B:錯(cuò)答案:錯(cuò)Basically,therearetwomodesofpaymentininternationaltrade:remittance,andletterofcredit.（）

A:對(duì)B:錯(cuò)答案:錯(cuò)Itdoesn’tmeanthebuyerhastopurchaseoncehehasmadeanenquiry.（）

A:對(duì)B:錯(cuò)答案:對(duì)Therearetaboosduringdinnertalk.Donottalkaboutpoliticsorreligion.Evenifyouhavedifferentattitudeswithyourbusinesspartners,nevermentionit.（）

A:錯(cuò)B:對(duì)答案:對(duì)Youshouldtelephoneyourbosseveniftheguesthasnoappointmentbeforehand.（）

A:錯(cuò)B:對(duì)答案:對(duì)Inyourmeetinginvitation,weneedn’ttoattachrelateddocumentationforreviewandrequestinput.（）

A:對(duì)B:錯(cuò)答案:錯(cuò)Whenyouchoosethetradefairs,youneedtothinkaboutwhichonewillgiveyourbusinessthebestreturnoninvestmentintermsofyourgoals.（）

A:錯(cuò)B:對(duì)答案:對(duì)Theminutesrecordershouldbehesitatetodiscardtheirrelevantinformation.（）

A:錯(cuò)B:對(duì)答案:錯(cuò)ItisnotsoimportantifyouDressprofessionallyduringtheentiretrip.（）

A:錯(cuò)B:對(duì)答案:錯(cuò)Anticipatewhatyouraudiencewantstoknow.Onceyouknowtheirneed,youcanfigureouthowto“sell”thebenefitsofyourtopictothem.（）

A:對(duì)B:錯(cuò)答案:對(duì)Businessreportsarethesamewithmemosinformat.（）

A:對(duì)B:錯(cuò)答案:錯(cuò)Letterofcreditisthesafestandtheonlywayofpaymentasmostrisksaretransferredfrombothsidesofthepartiestothebank.（）

A:對(duì)B:錯(cuò)答案:錯(cuò)Whenyoutrytohandleaclaim,apologizingmeansthatyouareagreeingwiththecustomerandtakingtheblame.（）

A:錯(cuò)B:對(duì)答案:錯(cuò)Asyou'reabouttoleavetheroom,doonefinalpassovertheentirearea–andbesuretocheckunderthecovers,too.（）

A:對(duì)B:錯(cuò)答案:對(duì)Cargoinsurancecoverageisdividedintofourtypes:marineinsurance,airinsurance,landinsuranceandpostalinsurance.Asfarasforeigntradeisconcerned,airinsuranceisthemostimportant.（）

A:對(duì)B:錯(cuò)答案:錯(cuò)Ifthepersonwhoanswersthecallisnotthewanted,hecanoffertotakeamessage.（）

A:錯(cuò)B:對(duì)答案:對(duì)Businesscorrespondencecanonlybesentbyemails.（）

A:對(duì)B:錯(cuò)答案:錯(cuò)Whendiningwithbusinesspartners,ifitisnotaveryformalone,youcanwearjeansandT-shirts.()

A:對(duì)B:錯(cuò)答案:錯(cuò)Smalltalkislight,formalconversation.（）

A:錯(cuò)B:對(duì)答案:錯(cuò)Webelievethisnewproductsofourswillappeal_____yourcustomers.

A:toB:inC:withD:by答案:AI參考:正確選項(xiàng)為A:to。\n\n句子中的“appealto”是一個(gè)常用的短語，意思是“對(duì)……有吸引力”，所以選項(xiàng)A“to”是正確答案。句子意思是“我們相信我們新推出的產(chǎn)品將會(huì)對(duì)你們的客戶有吸引力”。'Usually,____isreachediftheselleragreeswiththebuyerandconfirmstheorder.

A:alitigationB:acounter-counterofferC:acontractD:acounteroffer答案:AI參考:正確選項(xiàng)是D:acounteroffer。\n\n根據(jù)句子結(jié)構(gòu)和意思，這里是在描述一種通常會(huì)發(fā)生的情況，即如果賣方同意買方的訂單并確認(rèn)，通常會(huì)達(dá)成一個(gè)協(xié)議或合同。而counteroffer（還盤）是指買方對(duì)賣方提出的要約提出修改或異議，通常表示買方對(duì)賣方提出的條件不滿意，希望在雙方達(dá)成協(xié)議前對(duì)條件進(jìn)行進(jìn)一步的談判。因此，根據(jù)上下文和選項(xiàng)的意思，正確答案是D。'____________isdefinedbymanymarketersas“puttingtherightproductintherightplace,attherightpriceandrighttime.”

A:4PsB:AdvertisingC:SalesD:Marketing答案:AI參考:正確選項(xiàng)是D:Marketing。\n\n根據(jù)題目中的句子“____________isdefinedbymanymarketersas‘puttingtherightproductintherightplace，attherightpriceandrighttime’”，可以得知營(yíng)銷被許多營(yíng)銷人員定義為“在正確的時(shí)間、地點(diǎn)以正確的價(jià)格放置正確的產(chǎn)品”。因此，選項(xiàng)DMarketing符合題意。選項(xiàng)A4Ps是市場(chǎng)營(yíng)銷組合的四個(gè)要素，選項(xiàng)BAdvertising是營(yíng)銷手段之一，選項(xiàng)CSales是營(yíng)銷過程中的一個(gè)環(huán)節(jié)，但都不是營(yíng)銷的定義。'GETTINGTHEMOSTOUTOFMEETINGOneaspectofbusinesslifewhichmanymanagersareunhappywithistheneedtoattendmeetings.Researchindicatesthatmanagerswillspendbetweenathirdandahalfoftheirworkinglivesinmeetings.Althoughmostmanagerswouldagreethatitishardtothinkofanalternativetomeetings,asameansofconsideringinformationandmakingcollectivedecisions,theirlengthandfrequencycancauseproblemswiththeworkloadofeventhebest-organizedexecutives.Meetingsworkbestiftheytakeplaceonlywhennecessaryandnotasamatterofroutine.Oneexampleofthisisthediscussionofpersonalorcareermattersbetweenmembersofstaffandtheirlineandpersonnelmanagers.Anotherisduringtheearlystagesofaprojectwhentheteammanagingitneedtolearntounderstandandtrustoneanother.Onceithasbeendecidedthatameetingisnecessary,decisionsneedtobetakenaboutwhowillattendandaboutthelocationandlengthofthemeeting.Peopleshouldonlybeinvitedtoattendiftheyaredirectlyinvolvedinthemattersunderdiscussionandtheagendashouldbedistributedwellinadvance.Anagendaisvitalbecauseitactsasaroadmaptokeepdiscussionfocusedandwithinthetimelimitedallocated.Thisisalsotheresponsibilityofthepersonchairingthemeeting,whoshouldencouragethosewhosaylittletospeakandstopthosewhohaveagreatdealtosayfromtalkingtoomuch.Attheendofawell-organizedmeeting,peoplewillfeelthatthemeetinghasbeenasuccessandbepleasedtheywereinvited.Theywillknownotonlywhatdecisionsweremadebutalsothereasonsforthesedecisions.Unfortunately,attheendofabadly-organizedmeetingthosepresentwillleavefeelingthattheyhavewastedtheirtimeandthatnothingworthwhilehasbeenachieved.Muchtogetherhasbeengivenovertheyearstowaysofkeepingmeetingshort.OnemanwhohasnointentionofspendinghalfhisworkinglifeinmeetingisRolandWinterson,chiefexecutiveofalargemanufacturingcompany.Hebelievesthatmeetingsshouldbeshort,sharpandinfrequent.“Itrytoholdnomorethantwoorthreemeetingsaweek,attendedbyamaximumofthreepeoplefornolongerthanhalfanhour,”hesays.“Theyareclearlyaimedatachievingaspecificobjective,suchasmakingadecisionorplanningastrategy,andarebasedoncarefulpreparation.Idrawuptheagendaforeverymeetingandcirculateitinadvance;thoseattendingareexpectedtostudyitcarefullyandshouldbepreparedtobothaskandanswerquestions.Managersarebestemployedcarryingouttasksdirectlyconnectedwiththeirjobsnotattendingendlessmeetings.Inbusiness,timeismoneyandspendingitinneedlessmeetingsthatdon’tachieveanythingcanbeverycostly.Executivesshouldfollowtheexampleoflawyersandputacostoneachhouroftheirtimeandthendecidewhetherattendingalongmeetingreallyisthebestwaytospendtheirtime.”

答案:AI參考:WhichofthefollowingstatementsisTRUEaccordingtothepassage?\n\nTheanswerisC:“Managersinthisstudyseemtobelievethatspendingtoomuchtimeinmeetingscanwastetheirtimeandproductivity.”\n\n原文中提到：“Attheendofabadly-organizedmeetingthosepresentwillleavefeelingthattheyhavewastedtheirtimeandthatnothingworthwhilehasbeenachieved.”這說明這些管理人員認(rèn)為在會(huì)議上花費(fèi)太多時(shí)間會(huì)浪費(fèi)時(shí)間和生產(chǎn)力。因此，選項(xiàng)C是正確的。\n\n原文中還提到：“Meetingsworkbestiftheytakeplaceonlywhennecessaryandnotasamatterofroutine.”這說明管理人員認(rèn)為會(huì)議應(yīng)該只在必要時(shí)舉行，而不是常規(guī)性的會(huì)議。這也支持了選項(xiàng)C的陳述。\n\n其他選項(xiàng)在原文中沒有得到支持或與原文不符。'Therebeingnootherbusiness,themeetingwas_______at1:15p.m.()

A:adjournmentB:adjourningC:adjournD:adjourned答案:AI參考:正確答案是D:adjourned。\n本題中句子主語themeeting與adjourn構(gòu)成邏輯上的動(dòng)賓關(guān)系，即會(huì)議被推遲到下午一點(diǎn)半，故用一般過去時(shí)的被動(dòng)語態(tài)，因此選項(xiàng)D為正確答案。句意：由于沒有其他事情，會(huì)議在下午一點(diǎn)半被推遲了。故選D。'WhichoffollowingisnotthetradefairinChina()?

A:InternationalProduction&ProcessingE