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CONSUMERS&BRANDSSmartphones:
HTC
users
in
theUnited
StatesConsumer
InsightsAugust
2023Consumer
Insights
GlobalsurveyIntroductionReport
overviewGlobalsurveymethodology(1)Design:OnlineSurvey,
splitquestionnaire
designThisreport
offers
thereader
acomprehensiveoverview
ofHTCusers
inthe
UnitedStates:
whotheyare;
whatthey
like;
what
theythink;and
how
toreachthem.
Itprovides
insightson
theirdemographics,lifestyle,
opinions,
and
marketing
touchpoints.Duration:
approx.
15
minutesLanguage:
official
language(s)
ofeach
country
withAmerican
Englishoffered
asanalternativeAdditionally,thereport
allows
thereader
tobenchmark
HTCusers
intheUnitedStates(’’brandusers’’)
againstU.S.
smartphone
usersingeneral(’’category
users’’),
and
theoverall
U.S.
onliner,
labelledas’’all
respondents’’
inthecharts.Region:
56countriesNumberof
respondents:?
12,000+
forcountries
with
theextended
survey(including
theUnited
States)?
2,000+
forthebasicsurveyThereport
isupdatedquarterly
andisbased
on
dataSample:
Internet
users,
aged18–64,quotasset
ongender
and
agefrom
theConsumer
InsightsGlobal
survey,
aninternational
survey
thatcovers
more
than15,000brandsacross
56
countries.Fieldwork:?
Continuousfrom
JanuarytoDecember?
Countries
thatreceive
theextended
survey
areupdatedfourtimesayear2Notes:(1):
Seethe
full
methodology
foradetailed
overviewofthe
study
designConsumer
Insights
Global
as
of
August
2023Sources:CHAPTER
01Management
summary?
Brand
usage?
Key
insightsHTC
is
the
sixth
most
used
smartphone
brand
in
the
U.S.
with
Apple
in
firstplaceManagement
summary:
brandusageand
competitionTop10
most
used
smartphone
brandsinthe
U.S.AppleSamsungMotorolaGoogleOnePlusHTC48%28%7%5%1%1%1%1%1%1%ZTEHuaweiNokiaSony4Notes:"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;Base:n=9,572
smartphone
usersSources:Consumer
Insights
Global
as
of
August
2023The
share
of
smartphone
users
using
HTC
stayed
the
same
since
Q3
of
2021Management
summary:
brandusagetimelineTimeline
of
smartphone
usersusing
HTC1%1%1%1%1%1%1%1%2021
Q32021
Q42022
Q12022
Q22022
Q32022
Q42023
Q12023
Q25Notes:"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;Base:n=31
-74
HTCusers,n=6060
-
9572
smartphone
usersSources:Consumer
Insights
Global
as
of
August
2023HTC
users
in
the
United
StatesManagement
summary:
key
insightsDemographic
profileConsumerlifestyleConsumerattitudesMarketing
touchpointsHTCismore
popularamong
Generation
Tradition
ismore
important
to
HTCItstands
out
thatonly
39%
ofHTCuserswant
to
havemobile
internet
access
inanyplaceatanytime.HTCusers
access
theinternet
viaalaptopless
often
thanthe
averagesmartphone
user.Zthanother
smartphone
brands.users
than
toothersmartphone
users.HTCismore
popularamong
malesmartphone
users
thanfemalesmartphone
users.Vehicles
andmobility
arerelativelyprevalent
interests
of
HTCusers.46%
ofHTCusers
are
in
theearlymajority
of
innovationadopter
types.HTCusers
tendtobemore
activeonsocial
media
thanother
smartphoneusers.Meditation
or
wellness
are
relativelypopularhobbiesamong
HTCusers.HTCusers
haveasimilarincomedistributionas
smartphone
users
ingeneral.28%
ofHTCusers
thinkthathealth&social
security
are
issuesthatneed
to
be
HTCusers
remember
seeing
adsonaddressed.social
media
lessoften
thanothersmartphone
users.HTCusers
aremore
likely
to
liveinlargecitiesthansmartphone
usersingeneral.6Sources:Consumer
Insights
Global
as
of
August
2023CHAPTER
02Demographic
profile?
Generations?
Gender?
Education?
Income?
Household
classification?
Typeofcommunity?
LGBTQ+HTC
ismore
popular
among
Generation
Z
than
other
smartphone
brandsDemographic
profile:
generationsAgeof
consumersintheU.S.Brand
users38%39%18%5%Category
usersAllrespondents22%22%37%28%12%13%37%29%Generation
ZMillennialsGeneration
XBaby
Boomers8Notes:’’Howoldareyou?’’;
Single
Pick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;Base:n=74
HTC
users,n=9,572
smartphone
users,n=60,072
all
respondentsSources:Consumer
Insights
Global
as
of
August
2023HTC
ismore
popular
among
male
smartphone
users
than
female
smartphoneusersDemographic
profile:
genderGenderofconsumersintheU.S.Brand
users59%41%Category
usersAllrespondents49%50%51%50%MaleFemale9Notes:’’Whatis
yourgender?’’;
Single
Pick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;
Base:
n=74
HTC
users,
n=9,572
smartphone
users,n=60,072
all
respondentsSources:Consumer
Insights
Global
as
of
August
202345%
of
HTC
users
have
an
upper
secondary
education
with
the
permission
togo
to
universityDemographic
profile:
educationConsumer’s
level
of
educationintheU.S.45%38%38%23%
23%22%17%17%12%
12%11%9%9%6%
6%4%3%
3%0%
0%0%Noformaleducation
/primary
schoolLower
secondary
UppersecondaryTechnical
/vocationaleducationBachelor
degree
Master
degree
Doctoral
degreeeducation
(noteligible
foreducation(eligible
foror
equivalentor
equivalentor
equivalentuniversity
study)
university
study)Brand
usersCategory
usersAllrespondents10
Notes:Sources:’’Whatis
the
highest
levelofeducation
youhave
completed?’’;
Single
Pick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;Base:n=74
HTCusers,n=9,572
smartphone
users,
n=60,072
all
respondentsConsumer
Insights
Global
as
of
August
2023HTC
users
have
a
similar
income
distribution
as
smartphone
users
in
generalDemographic
profile:
incomeShare
ofconsumersintheU.S.
inthehigh,
middle,
andlow
thirdsofmonthly
householdgrossincomeBrand
users36%35%33%36%29%Category
usersAllrespondents34%31%33%33%HighMiddleLow11
Notes:Sources:Recalculated
toonly
include
respondents
that
provide
income
information,
recodebased
on’’Monthly/annual
household
income
(local
currency)’’;Single
Pick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;Base:
n=74
HTC
users,n=9,572
smartphone
users,n=60,072
all
respondentsConsumer
Insights
Global
as
of
August
2023Compared
to
other
smartphone
users,
HTC
users
are
relatively
likely
to
live
in
ahousehold
of
two
or
more
related
adultsDemographic
profile:
household
classificationType
of
householdsin
whichconsumersintheU.S.
live26%25%24%23%20%20%19%18%15%15%14%12%12%10%10%8%
8%Other7%5%4%
4%Multi-SinglehouseholdCouplehouseholdSingleparenthouseholdPartnersandchildrenTwo
or
moregenerationalfamilyrelated
adults
household
typesBrand
usersCategory
usersAllrespondents12
Notes:Sources:Typology
based
on’’household
size’’,’’household
constellation’’
and
’’children
under
the
age
of14
in
household’’;
Single
Pick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;Base:n=74
HTCusers,n=9,572smartphone
users,n=60,072
all
respondentsConsumer
Insights
Global
as
of
August
2023HTC
users
are
more
likely
to
live
in
largecities
than
smartphone
users
in
generalDemographic
profile:
typeofcommunityCommunities
whereconsumersliveintheU.S.34%26%
27%23%
23%20%19%19%18%17%17%14%9%8%
8%7%
6%5%Rural
communitySmall
townMedium-sized
townLarge
cityCitywithover
1
Megacity
with
over
5million
inhabitants
million
inhabitantsBrand
usersCategory
usersAllrespondents13
Notes:Sources:’’Inwhat
type
ofcommunity
do
youlive?’’;Single
Pick;
"What
brandis
your(primarily
used)
smartphone?’’;Single
Pick;Base:n=74
HTC
users,n=9,572
smartphone
users,n=60,072
all
respondentsConsumer
Insights
Global
as
of
August
202318%
of
HTC
users
consider
themselves
part
of
the
LGBTQ+
communityDemographic
profile:
LGBTQ+LGBTQ+
statusof
consumersintheU.S.Brand
users18%80%3%4%4%Category
usersAllrespondents11%85%85%11%YesNoWould
rathernot
say14
Notes:Sources:’’Do
youconsider
yourself
partofthe
LGBTQ+community?’’;
Single
Pick;"What
brand
is
your
(primarily
used)
smartphone?’’;
Single
Pick;
Base:
n=74
HTC
users,n=9,572
smartphone
users,n=60,072
all
respondentsConsumer
Insights
Global
as
of
August
2023CHAPTER
03Consumer
lifestyle?
Lifevalues?
Main
interests?
Hobbies
&leisure
activities?
Sportsactivities?
SportsfollowedTradition
ismore
important
to
HTC
users
than
to
other
smartphone
usersConsumer
lifestyle:
lifevaluesMost
important
aspectsof
lifefor
consumersintheU.S.51%
51%48%48%40%39%39%39%
39%31%30%34%34%28%32%31%30%25%29%28%27%26%25%19%14%14%13%
13%11%
12%AhappyrelationshipTobesuccessful
Anhonest
andrespectable
lifeSafety
andsecurityHavingagood
timeMaking
myown
decisionsLearningnew
thingsTraditionsAdvancingmy
careerSocial
justiceBrand
usersCategory
usersAllrespondents16
Notes:Sources:’’Outofthe
following
list,
which
are
the
3mostimportant
aspects
toyouin
life?
Pleasechoose
exactly
3.’’;Multi
Pick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;Base:
n=74
HTC
users,n=9,572smartphone
users,n=60,072
all
respondentsConsumer
Insights
Global
as
of
August
2023Vehicles
andmobility
are
relatively
prevalent
interests
of
HTC
usersConsumer
lifestyle:
main
interestsTop10
interestsofHTCusersintheU.S.53%51%43%41%34%33%33%30%27%29%27%32%32%31%29%29%27%27%27%27%22%26%26%25%24%23%21%20%20%19%Movies,TVshows&musicScience
&technologySportsTravelVehicles
&mobilityHistoryFood
&diningFinance&economyFashion&beautyHealth
&fitnessBrand
usersCategory
usersAllrespondents17
Notes:Sources:’’Whattopics
are
youpersonally
interested
in?’’;Multi
Pick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;Base:n=74
HTCusers,n=9,572
smartphone
users,n=60,072
all
respondentsConsumer
Insights
Global
as
of
August
2023Meditation
or
wellness
are
relatively
popular
hobbies
among
HTC
usersConsumer
lifestyle:
hobbies
&leisure
activitiesTop10
hobbiesandleisure
activities
ofHTCusersinthe
U.S.41%40%36%
36%35%35%34%34%33%33%31%30%29%28%27%26%26%25%24%23%23%19%19%22%22%20%20%19%19%19%Cooking/bakingOutdooractivitiesVideo
gamingTravelingReadingMeditation/wellnessSocializingPetsWritingBoard
games/cardgamesBrand
usersCategory
usersAllrespondents18
Notes:Sources:’’Whatare
your
personalhobbies
and
activities?’’;Multi
Pick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;
Base:
n=74
HTC
users,n=9,572
smartphone
users,n=60,072
all
respondentsConsumer
Insights
Global
as
of
August
2023A
relatively
large
share
of
HTC
users
go
cyclingConsumer
lifestyle:
sports
activitiesTop10
sports
activitiesofHTCusersintheU.S.13%14%14%14%13%12%13%12%12%11%11%11%10%10%10%9%10%10%9%10%9%9%9%9%8%8%7%7%4%4%CyclingHikingHunting/FishingDancingFitness,aerobics,cardioAmericanFootball
/FlagFootballBasketballSwimming/DivingBaseball/SoftballCricketBrand
usersCategory
usersAllrespondents19
Notes:Sources:’’Which
ofthese
sports
oractivities
do
youdo
at
leastoccasionally?’’;Multi
Pick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;Base:
n=23
HTC
users,n=3,672
smartphone
users,n=22,143
all
respondentsConsumer
Insights
Global
as
of
August
2023HTC
users
are
more
likely
to
follow
boxing
than
other
smartphone
usersConsumer
lifestyle:
sports
followedTop10
sports
followed
byHTCusersintheU.S.23%22%17%16%17%14%16%16%15%12%8%8%7%
7%7%6%
6%6%
6%Golf5%5%5%5%5%5%
5%5%
4%4%
4%AmericanfootballBaseballBasketballBoxingMotorsportsIceHockeyMixedMartial
ArtsSoccerSwimming/divingBrand
usersCategory
usersAllrespondents20
Notes:Sources:’’Inwhich
ofthese
sports
do
youfollow
competitions,
leagues
orteams?’’;Multi
Pick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;Base:n=20
HTCusers,n=2,820
smartphone
users,
n=17,395
allrespondentsConsumer
Insights
Global
as
of
August
2023CHAPTER
04Consumer
attitudes?
Attitudestowards
the
internet?
Innovation
adoption?
Challenges
facing
thecountry?
Politics21Itstands
out
that
only
39%
of
HTC
users
want
to
have
mobile
internet
access
inany
place
at
any
timeConsumer
attitudes:internet
&devicesAgreementwithstatements
towards
internet
&devices
intheU.S.50%49%39%36%34%
34%33%32%33%31%
31%31%27%
27%23%Itisimportant
tometohavemobileinternet
access
inanyplaceatanytimeI’mwell
protectedagainstvirusesanddata
abuseIactively
dosomething
fortheprotection
of
my
dataI’mconcerned
thatmydata
is
beingmisusedon
theinternetHavingaccess
tothelatest
cellularnetworktechnology
(5G)
isimportant
to
meBrand
usersCategory
usersAllrespondents22
Notes:Sources:’’Which
ofthese
statements
apply
toyou?’’;
Multi
Pick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;Base:n=74
HTCusers,n=9,572
smartphone
users,
n=10,011
all
respondentsConsumer
Insights
Global
as
of
August
202346%
of
HTC
users
are
in
the
early
majority
of
innovation
adopter
typesConsumer
attitudes:innovation
adoptionInnovation
adopter
typesbasedonstatements
towards
innovation
byconsumersinthe
U.S.46%37%36%26%26%24%25%24%18%12%
12%12%1%1%0%InnovatorsEarly
adoptersBrand
usersEarly
majorityCategory
usersLatemajorityAllrespondentsLaggards23
Notes:Sources:Recode
based
on’’Which
ofthese
statements
regardingtechnology
apply
to
you?’’;
Multi
Pick;
"Whatbrand
is
your
(primarily
used)
smartphone?’’;Single
Pick;Base:
n=74
HTC
users,n=9,572
smartphone
users,n=60,072
allrespondentsConsumer
Insights
Global
as
of
August
202328%
of
HTC
users
think
that
health
&
social
security
are
issues
that
need
to
beaddressedConsumer
attitudes:challenges
facingthecountryThe
10
most
important
issuesfacing
theUnitedStates
accordingto
HTCusers54%53%43%43%42%42%41%40%37%36%36%34%31%31%30%29%28%28%28%28%27%21%23%23%22%22%20%20%18%18%Health
andsocial
securityHousingCrimeEconomicsituationRising
prices
Climatechange/inflation/TerrorismPovertyEnvironmentFood
andwater
securitycost
of
livingBrand
usersCategory
usersAllrespondents24
Notes:Sources:’’Whatdo
youpersonally
think
are
the
mostimportant
issues
in
yourcountry
ofresidence
that
need
to
be
addressed?’’;MultiPick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;Base:n=74
HTC
users,n=9,572
smartphone
users,n=60,072
all
respondentsConsumer
Insights
Global
as
of
August
2023Compared
to
other
smartphone
users,
HTC
users
tend
to
have
more
rightleaning
political
viewsConsumer
attitudes:politicsPolitical
attitudes
ofconsumersintheU.S.Brand
users24%18%45%14%Category
usersAllrespondents21%28%34%17%21%28%34%17%LeftCenterRightPrefer
nottoanswer25
Notes:Sources:Recode
based
on’’Manypeople
use
the
terms’left’
and
’right’when
they
want
to
describe
political
views.Where
would
youplace
yourself
ona
scale
fromleft
to
right?’’;
Single
Pick;"What
brand
is
your(primarily
used)smartphone?’’;Single
Pick;Base:n=74
HTCusers,n=9,572
smartphone
users,n=60,072
all
respondentsConsumer
Insights
Global
as
of
August
2023CHAPTER
05Marketing
touchpoints?
Internet
usagebydevice?
Social
media
usage?
Media
usagebychannel?
Digitaladvertising
touchpoints?
Non-digital
advertising
touchpointsHTC
users
access
the
internet
via
a
laptop
less
often
than
the
averagesmartphone
userMarketing
touchpoints:internet
usagebydeviceDevicesconsumersinthe
U.S.
use
regularly
toaccesstheinternet93%89%80%60%
60%58%57%54%50%46%
46%45%44%39%37%
37%35%
35%
35%33%
33%32%30%27%
26%27%26%SmartphoneSmart
TVTabletGaming
consoleBrand
usersLaptopDesktop
PCStreaming
device
Smart
speakersSmartwatchCategory
usersAllrespondents27
Notes:Sources:’’Which
ofthese
devices
do
youregularlyuse
with
an
internet
connection?’’;
Multi
Pick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;
Base:
n=74
HTC
users,n=9,572
smartphone
users,n=60,072
allrespondentsConsumer
Insights
Global
as
of
August
2023HTC
users
tend
to
be
more
active
on
social
media
than
other
smartphone
usersMarketing
touchpoints:social
media
usageSocial
mediaactivitiesintheU.S.
bytype56%53%52%51%49%49%47%45%43%42%41%39%38%38%32%37%36%33%32%31%30%28%23%22%27%26%17%22%20%16%8%
8%8%7%4%3%Commentedon
postsFollowedpeopleLiked
posts
SentprivateSharedpostsbyother
usersPosted
texts/statusPostedpictures/videosSharedcompanypostsFollowedcompaniesLikedcompanypostsIhaveonly
Ihaven’t
usedused
social
social
mediamediabyotherusersmessagesupdatespassivelyBrand
usersCategory
usersAllrespondents28
Notes:Sources:’’Which
ofthese
things
have
youdone
onsocial
media
in
the
past
4weeks?’’;
Multi
Pick;
"Whatbrand
is
your
(primarily
used)
smartphone?’’;Single
Pick;Base:
n=74
HTC
users,n=9,572
smartphone
users,n=60,072
allrespondentsConsumer
Insights
Global
as
of
August
2023HTC
users
tend
to
watch
TV
less
often
than
smartphone
users
in
generalMarketing
touchpoints:media
usagebychannelType
of
mediaconsumersintheU.S.
havebeen
using
inthepast4weeks72%70%69%
69%67%54%54%44%52%51%51%50%49%48%46%41%36%35%34%33%33%31%
28%28%
28%28%18%
17%25%25%21%14%
14%DigitalvideocontentMovies
/cinemaDailynewspapersTVRadioDigitalmusiccontentPodcastsMagazinesWeeklynewspapersOnlinemagazinesOnlinenewswebsitesBrand
usersCategory
usersAllrespondents29
Notes:Sources:’’Whatkind
ofmedia
have
youused
in
the
past
4weeks?’’;
Multi
Pick;
"What
brandis
your
(primarily
used)
smartphone?’’;Single
Pick;Base:
n=39
HTC
users,n=4,810
smartphone
users,n=30,180
all
respondentsConsumer
Insights
Global
as
of
August
2023HTC
users
remember
seeing
ads
on
social
media
less
often
than
othersmartphone
usersMarketing
touchpoints:digitaladvertising
touchpointsTop10
placeswhereHTCusersinthe
U.S.
havecome
across
digital
advertisinginthepast4weeks45%44%39%38%37%37%34%31%34%31%30%30%30%30%29%29%28%27%24%24%23%20%23%22%20%19%15%14%12%11%Search
engines
Video
portalsSocial
media
Video
streamingservicesEditorialwebsitesandappsVideo
gamesBlogs/forumsMusicportalsOnlinestoresWebsitesandappsof
brandsBrand
usersCategory
usersAllrespondents30
Notes:Sources:’’Wherehave
youcomeacrossdigital
advertisements
in
the
past4
weeks?’’;
Multi
Pick;"What
brand
is
your(primarily
used)
smartphone?’’;Single
Pick;
Base:
n=74
HTC
users,n=9,572
smartphone
users,n=60,072
allrespondentsConsumer
Insights
Global
as
of
August
2023HTC
users
remember
ads
they
saw
in
printed
daily
newspapers
more
often
thanother
smartphone
usersMarketing
touchpoints:non-digital
advertising
touchpointsPlaces
whereconsumersinthe
U.S.
havecome
across
non-digital
advertisinginthepast4weeks49%47%41%35%34%34%34%33%33%32%30%30%30%29%27%27%19%26%16%
16%24%18%19%18%OnTVOnadvertisingspacesDirectly
inthestoreOntheradioBy
mailshot
/advertisingmailInprintedmagazinesandjournalsInprinteddailynewspapersAtthemovies/cinemaon
the
goBrand
usersCategory
usersAllrespondents31
Notes:Sources:’’Wherehave
youcomeacrossnon-digital
advertisements
in
the
past4weeks?’’;
Multi
Pick;"What
brand
is
your(primarily
used)smartphone?’’;Single
Pick;
Base:
n=74
HTC
users,n=9,572
smartphone
users,n=60,072
allrespondentsConsumer
Insights
Glo
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