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)JLLSEEABRIGHTERWAY
EarningsPresentation
FirstQuarter2024
May6th,2024
Cautionarynoteregardingforward-lookingstatements
Statementsinthispresentationregarding,amongotherthings,futurefinancialresultsandperformance,achievements,plans,objectivesandshare
repurchasesmaybeconsideredforward-lookingstatementswithinthemeaningofthePrivateSecuritiesLitigationReformActof1995.Suchstatements
involveknownandunknownrisks,uncertainties,andotherfactors,theoccurrenceofwhichareoutsideJLL'scontrolwhichmaycauseJLL'sactualresults,
performance,achievements,plans,andobjectivestobemateriallydifferentfromthoseexpressedorimpliedbysuchforwardlookingstatements.For
additionalinformationconcerningrisks,uncertainties,andotherfactorsthatcouldcauseactualresultstodiffermateriallyfromthoseanticipatedinforward-lookingstatements,andriskstoJLL'sbusinessingeneral,pleaserefertothosefactorsdiscussedunder"RiskFactors,““Business,”“Management’s
DiscussionandAnalysisofFinancialConditionandResultsofOperations,”“QuantitativeandQualitativeDisclosuresaboutMarketRisk,”andelsewherein
JLL’sAnnualReportonForm10-KfortheyearendedDecember31,2023,soontobefiledQuarterlyReportonForm10-QforthequarterendedMarch31,2024andotherreportsfiledwiththeSecuritiesandExchangeCommission.Anyforward-lookingstatementsspeakonlyasofthedateofthisrelease,andexcepttotheextentrequiredbyapplicablesecuritieslaws,JLLexpresslydisclaimsanyobligationorundertakingtopubliclyupdateorreviseanyforward-looking
statementscontainedhereintoreflectanychangeinexpectationsorresults,oranychangeinevents.
2|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.Nopartofthispublicationmaybereproducedbyanymeans,whethergraphically,electronically,mechanicallyorotherwisehowsoever,
includingwithoutlimitationphotocopyingandrecordingonmagnetictapeorincludedinanyinformationstoreand/orretrievalsystemwithoutpriorwrittenpermissionofJonesLangLaSalleIP,Inc.
Firstquarter2024industryhighlights
EuroArea10-yearGovernmentBondYields
1,200
1,000
800
600
400
200
0
Capitalmarketsindustryhighlights
Benchmarkyields,2006–Mar2024
10-yearTreasury
7%
6%
5%
4%
3%
2%
1%
0%
-1%
1MSOFR*
Asia10-yearGovernmentBondYields
Realestateinvestmentvolumesbyregion,2007–Q12024
Directinvestmentvolumes(US$billion)
1,400
AsiaPacificEMEAAmericas1,274
1,073
885
807
612
144135
FirstQuarterHighlights
?Economicandgeopoliticaluncertaintyremainedelevatedinthequarter;renewedvolatilityinU.S.interestratesischallengingrecentimprovementsinthemarket
?Globaldirectinvestmentwasdown4%localcurrency(6%USD)inthefirstquarter;withtheAmericasdown6%localcurrency(8%USD),EMEAdown17%localcurrency(15%USD),andAsiaPacificup26%localcurrency(13%USD)
?Investorsaremostlyfocusedondeployingcapitaltogrowth-orientedsectorssuchasindustrial,residentialanddatacenters
Notes:
?Source:JLLResearch,April2024;FREDEconomicData;BenchmarkyieldsasofApril12,2024
?Realestateinvestmentincludesoffice,multifamilyresidential,retail,hotels,industrial,mixeduse,healthcareandalternativessectors.Excludesentity-levelanddevelopmenttransactions.
4|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
US$BillionsUS$Billions
US$Billions
Capitalmarketsindustrytrends
Quarterlyinvestmentvolumesbysector,Q12022–Q12024
$125
$100
$75
ResidentialOffice
IndustrialRetail
Hotels
$50
$25
$0
Q12022Q22022Q32022Q42022Q12023Q22023Q32023Q42023Q12024
Globalfundraisingforclosed-endfunds
Drypowderinclosed-endfunds,2007–Q12024
$500$400$300$200$100$0
$476
$404
$396
$392$410
$351
$163
Shareofinvestmentvolumebysector
$250$200$150$100$50
$0
$252
$202
98
$176
48
$151
43
31
61
29
25
46
66
50
47
24
$151
33
50
40
29
$144
46
30
41
27
$140
42
31
39
28
$143
24
37
47
35
$115
50
30
25
10
$120
44
20
26
30
$103
47
19
18
18
$89
33
18
22
16
50
40
41
46
$73
24
13
16
20
$58
18
12
14
13
31
59
34
$205
66
$157
59
41
49
41
48
2528
$168
51
64
Notes:
Q1Q2Q3Q4
?Source:JLLResearch,PreqinLtd,April2024;FundraisingdataasofApril12,2024
5|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
100%
75%
50%
25%
0%
10%
24%
25%
24%
35%
39%
24%
24%
13%
10%
10%
31%
23%
15%
18%
23%
15%
21%
33%
37%
26%
23%
20%
20%
22%
20%
14%
15%
20102015
Residential
20182021
IndustrialOffice
2022
Retail
2023
Hotels
Q12024
Other
millionssqm
Officeleasingindustryhighlights
Globalofficeleasingvolumesbyregion,2007–Q12024Rentalgrowthforprimeofficeassets,quarterly
50
40
30
20
10
0
U.S.EuropeAsiaPacific
41
35
32
26
9
7
32
8
Rentalchange(q-o-q%)
8%6%4%2%0%-2%-4%-6%
-8%
-10%
FirstQuarterHighlights
?Globalofficeleasingvolumesinthefirstquarterwereup7%versustheprior-yearquarter,withtheU.S.up14%,AsiaPacificup12%,whileEMEAwasdown8%
?UpgradingspacecontinuestobeapriorityformanyoccupiersinboththeU.S.andAsiaPacific,whereasprolongeddecision-makingandlimitedavailablespaceisslowingtransactionsinEurope
?Theglobalofficevacancyratetickedup30bpsto16.5%inthefirstquarter2024,comparedwith16.2%inthefourthquarter2023and15.3%ayearago,drivenmainlybyNorthAmericawherethemarketcontinuestoprocessleaseswithlowersquarefootagerequirements
Notes:
?Source:JLLResearch,April2024
?PrimeOfficeRentalGrowth:unweightedaverageof30majormarkets
6|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
Millionssqm
5%
5-yearQ1Avg(2019-2023)
Q12023
Q12024
Industrialleasingindustryhighlights
NorthAmericaGrossLeasingEuropeGrossLeasingAsiaPacificNetAbsorption
18
15
12
9
6
3
0
-2%
Q12023
Q12024
5-yearQ1Avg
(2019-2023)
8
6
4
2
0
-15%
Q12023
Q12024
5-yearQ1Avg
(2019-2023)
3
2
1
0
FirstQuarterHighlights
?Globalactivityintheindustrialsectorremainedsubduedduringthefirstquarterof2024,drivenbyadeclineinleasingvolumesinNorthAmericaandEurope
?Rentalgrowthinallthreegeographiesremainedpositive,albeitataslowingpace
?WhilegrossleasingfiguresforNorthAmericaandEuropeareattheirlowestlevelsinrecentyears,occupierdemandforthelimitedamountofavailablehigh-quality,sustainablespaceisexpectedtodriveanuptickinactivitylaterintheyear
Notes:
?Source:JLLResearch,April2024
?NorthAmericaGrossLeasing:60citymarkets;EMEAGrossLeasing:13countrymarkets;AsiaPacificNetAbsorption:35citymarkets
7|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
Consolidatedfinancials
ReportingchangeseffectiveJanuary1,2024
JLLRecastHistoricalFinancialInformationisavailableonourInvestorRelationswebsiteat
?JLLnolongerreportsthenon-GAAPmeasures"Feerevenue"and"Fee-basedoperatingexpenses."
oThischangefollowstheconclusionofacommentletterfromtheSecuritiesandExchangeCommissionStaffinFebruary2024.
oThediscussionofrevenueandassociatedgrowthratesareinclusiveofGrossContractCosts,andnetnon-cashMSRandmortgagebanking
derivativeactivity.ThischangeprimarilyimpactsourWorkDynamicssegmentandthePropertyManagementbusinesslinewithinourMarketsAdvisorysegment.
oGiventheabsenceof“Feerevenue”inourreportedfinancials,wenolongerreportAdjustedEBITDAmargin.
oNearlyalloftheinformationwepreviouslyprovidedisincludedin,orcanbederivedfrom,ournewpresentation.
oItisimportanttonotethatthesepresentationchangeshavenoimpactonhowwemanageourbusiness,ourNetincome(loss)attributabletocommonshareholders,ourEarnings(loss)pershare(EPS)orourcashflow.
?ThedefinitionsofAdjustedEBITDAandAdjustednetincomeattributabletocommonshareholderswereupdatedtoexcludeJLLTechnologiesandLaSalleequityearnings/losses.
?ThecalculationofLaSalle’sassetsundermanagement(AUM)wasrefinedtoincludeuncalledcommittedcapitalandcash.
oTomorecloselyconformwiththemethodologyofsimilarlytitledmetricsprovidedbyotherindustryparticipants,thecalculationofLaSalle’sAUMwasrefinedtoincludeuncalledcommittedcapitalandcashheldonbehalfofclientsbasedonanewstandardindustrydefinitiondevelopedby
industrygroupsNCREIF,INREVandANREV.
Notes:
?ThesechangeswerepreviewedduringourQ42023EarningsCallthattookplaceonFebruary27,2024.
9|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
Consolidatedfirstquarter2024financialresultsGrowthratesrepresent%changeoverQ12023
Q12024
Q12023
’24/’23%Chg.USD
’24/’23%Chg.
LocalCurrency
Revenue
$5,125M
$4,716M
9%
9%
GrossContractCosts
$3,499M
$3,133M
12%
12%
Platformoperatingexpenses
$1,510M
$1,529M
(1)%
(1)%
AdjustedNetIncome
$86M
$34M
151%
167%
AdjustedDilutedEPS
$1.78
$0.71
151%
168%
AdjustedEBITDA
$187M
$113M
66%
70%
FirstQuarterHighlights
?Resilientrevenuebusinesslinescontinuedtodeliverstronggrowth,collectivelyup12%localcurrencyinthefirstquarter,drivenbyWorkplaceManagementandPropertyManagement
?Transaction-basedbusinesseswerecollectivelyup1%localcurrencyaseconomicuncertaintyandthecurrentinterestrateenvironmentcontinuedtoweighondecisionmaking
?TheincreaseinAdjustedEBITDAdollarsreflectsrevenuegrowthacrossbothresilientandtransactionalbusinesslines,aswellasthebenefitofcostmitigationactions
Notes:
?Q12024OrganicRevenuegrowthof9%localcurrency
?Non-GAAPitemslistedaboveincludeAdjustedNetIncome,AdjustedDilutedEPS,AdjustedEBITDA
?Refertopages24-27fordefinitionsandreconciliationsofnon-GAAPfinancialmeasures
10|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
Businesssegmentsresults
Firstquarter2024financialresults–Businesssegments$M.Growthratesinlocalcurrency;represent%changeoverQ12023
Revenue
GrossContractCosts
SegmentPlatformOperatingExpenses
AdjustedEBITDA
Markets
Advisory
Capital
Markets
Work
Dynamics
JLL
Technologies
LaSalle
Consolidated
$950
5%
$378
6%
$3,640
11%
$54
(12)%
$103
(8)%
$5,125
9%
$305
10%
$567
(1)%
$95
33%
$14
50%
$365
3%
$25
145%
$3,171
12%
$440
1%
$51
102%
$1
(68)%
$62
(22)%
$(5)
73%
$8
19%
$76
(11)%
$21
(2)%
$3,499
12%
$1,510
(1)%
$187
70%
Notes:
?Refertopages24-27fordefinitionsandreconciliationsofnon-GAAPfinancialmeasures
12|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
MarketsAdvisoryGrowthratesrepresent%changeoverQ12023
Revenue
$M
$906$19$950$23
$400$430
$487
$497
Q12024
Advisory,ConsultingandOther
Q12023
LeasingPropertyManagement
SegmentAdjustedEBITDA
$M
$95
$72
Q12024
$305
Q12023
Grosscontractcosts:$279
FirstQuarterHighlights
?MarketsAdvisoryrevenuegrowthof5%localcurrency/USDwasdrivenbyPropertyManagementandamid-singledigitincreaseinU.S.Leasingrevenue
?Leasingrevenuegrowthof2%localcurrency/USDwasledbytheU.S.officesector,whichsawincreaseddealsizeandtransactionvolumes,partiallyoffsetbydeclinesintheindustrialsector,asaveragedealsizedecreased
?PropertyManagementrevenuegrowthof8%localcurrency(7%USD)wasdrivenbyincreasedpass-throughcostsandportfolioexpansionsintheU.S.,UKandCanada
?SegmentadjustedEBITDAgrowthwasdrivenbyrevenuegrowthandcostmanagementactions
Notes:
?Refertopages24-27fordefinitionsandreconciliationsofnon-GAAPfinancialmeasures
13|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
LoanServicing
ValueandRiskAdvisory
$357
$37
$79
$378$39
$80
CapitalMarketsGrowthratesrepresent%changeoverQ12023
Revenue
$M
$241$259
Q12024
Q12023
InvestmentSales,Debt/EquityAdvisoryandOther
SegmentAdjustedEBITDA
$M
$25
$11
Q12023
$9
$(2)
Q12024
$14
$(9)
Grosscontractcosts:
MSRs:
FirstQuarterHighlights
?CapitalMarketsrevenuegrowthof6%localcurrency/USDwasbroad-basedacrossbusinesslines,thoughmarketuncertainty,especiallyaroundthefuturepathofinterestratespersists
?InvestmentSales,Debt/EquityAdvisoryandOtherrevenueincreased8%localcurrency/USDacrossmostassetclasses,drivenbystrengthinGermanyandJapan
?SegmentadjustedEBITDAgrowthwasdrivenbyrevenuegrowthandcostmanagementactions,partiallyoffsetbyayear-over-yearnon-cashchangeinloanlosscreditreserves,asaslightincreasetothereserveinthecurrentquarterfollowedadecreasetothereservein1Q2023
Notes:
?Netnon-cashMSRandmortgagebankingderivativeactivityshownas“MSRs”above
?Refertopages24-27fordefinitionsandreconciliationsofnon-GAAPfinancialmeasures
14|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
WorkDynamicsGrowthratesrepresent%changeoverQ12023
Revenue
$M
$3,640
$3,276
$111
$103$656
$676
$2,872
$2,497
Q12024
Q12023
SegmentAdjustedEBITDA
$M
$51
$26
Q12023
Q12024
WorkplaceManagementProjectManagementPortfolioServicesandOtherGrosscontractcosts:$2,834$3,171
FirstQuarterHighlights
?WorkDynamicsrevenuegrowthof11%localcurrency/USDwasledbycontinuedstrongperformanceinWorkplaceManagement
?WorkplaceManagementrevenuegrew15%localcurrency/USDas2023newclientwinsandcontractexpansionsintheAmericasrampedfurtherinthequarter
?ProjectManagementrevenuedeclined3%localcurrency/USDdrivenbylowerpass-throughcosts;managementfeeswereflatassofter2023leasingactivitymoderatednewprojectcontracts
?SegmentadjustedEBITDAgrowthwasattributabletorevenuegrowth,theabsenceofTetriscontractlossesinthecurrentquarterandcontinuedcostmanagementactions
Notes:
?Refertopages24-27fordefinitionsandreconciliationsofnon-GAAPfinancialmeasures
15|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
JLLTechnologiesGrowthratesrepresent%changeoverQ12023
Revenue
$M
$61
$54
Q12024
Q12023
SegmentAdjustedEBITDA
$M
($5)
($18)
Q12024
$1
Q12023
Grosscontractcosts:$4
FirstQuarterHighlights
?JLLTechnologiesrevenuedeclined12%localcurrency/USDreflectinglowercontractsigningsinthesecondhalfof2023,aschangestothebusiness’sgo-to-marketapproachaimedatimprovingprofitabilitytookeffect,anddelayeddecision-makingontechnologyspendfromexistingsolutionsclients
?SegmentAdjustedEBITDAimprovementforthequarterwasdrivenbycostmanagementactionsandimprovedoperatingefficiency,whichoutpacedtheimpactoflowerrevenue
Notes:
?IncludedinSegmentadjustedEBITDAforJLLTisareductionincarriedinterestexpenseof$0.1millionforQ12024andcarriedinterestexpenseof$0.7millionforQ12023relatedtoEquity(losses)earningsofthesegment
?AsofMarch31,2024,JLLTechnologies’proptechinvestmentstotal~$410M,withtheportfoliocurrentlyvaluedat~$430M,includingnotesreceivables
?Refertopages24-27fordefinitionsandreconciliationsofnon-GAAPfinancialmeasures
16|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
LaSalle
Growthratesrepresent%changeoverQ12023
Revenue
$M
SegmentAdjustedEBITDA
$M
$114
$10
$4
$103
$9
$2
$92
$101
Q12023
AdvisoryFees
Q12024
TransactionFeesandOtherIncentiveFees
$23
$21
Q12024
$8
Q12023
Grosscontractcosts:$7
FirstQuarterHighlights
?LaSalle’srevenuedeclineof8%localcurrency(10%USD)wasprimarilyduetoloweradvisoryfees,asvaluationdeclinescontinuetopressureassetsundermanagement(AUM)andlowerfeesinEuropeduetostructuralchangestocertainproductofferings
?AUMof$90billionatquarterend,adeclineof3%localcurrency(4%USD)resultingprimarilyfromvaluationdecreasesoverthetrailingtwelvemonths
?SegmentadjustedEBITDAdeclinedrivenbylowerrevenue,partiallyoffsetbycostmanagementactions
Notes:
?ThemarketvalueofJLL’sinvestmentinLaSalleLOGIPORTREIT(ticker3466-TKS)wasapproximately$49.0millionasofMarch31,2024
?Refertopages24-27fordefinitionsandreconciliationsofnon-GAAPfinancialmeasures
17|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
Capitalallocationandbalancesheet
Debtandleverage
Highlights:
?Strongbalancesheetwithampleliquidityprovidesoperationalflexibility
?Sequentialquarterincreaseinnetdebtprimarilyattributabletoannualincentivecompensationpaymentsandreflectsthenormalseasonalityofcashflowsforthebusiness
?Theyear-over-yearreductioninnetdebtwaslargelyaresultofimprovedcashflowfromoperationsoverthetrailingtwelvemonthsendedMarch31,2024,comparedwiththetwelve-monthperiodendedMarch31,2023
Debtandleverage($M)
Q12024
Q42023
Q12023
Cashandcashequivalents
397
410
485
Totaldebt
2,298
1,560
2,585
Short-termborrowings
125
148
104
Creditfacility
1,395
625
2,100
Longtermseniornotes
778
787
380
TotalNetDebt
$1,901
$1,150
$2,100
AdjustedTTMEBITDA
$1,013
$938
$1,056
NetDebt/AdjustedTTMEBITDA
1.9x
1.2x
2.0x
CorporateLiquidity
$2,302
$3,085
$1,735
Notes:
?Refertopages24-27fordefinitionsandreconciliationsofnon-GAAPfinancialmeasures
?CreditFacilityandLong-TermSeniorNotesamountsshownaregrossofdebtissuancecosts
?CreditFacilityfiguresshownintablerepresentamountdrawn
19|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
InvestmentGradeCreditRatings
Moody’s:Baa1
S&P:BBB+
$3.30B
CreditFacility
MaturinginNovember2028
$400M
LTSeniorNote
(PublicOffering)
5-yrdebt6.875%fixed(due2028)
€350M
LTSeniorEuroNotes
(PrivatePlacement)
10-yrdebt1.96%fixed(due2027)
12-yrdebt2.21%fixed(due2029)
$43
$20
$62
Returnofcapitaltoshareholders
$M
$601
$343
$100
2019
2020
2021
Dividend
2022
2023
Q12024YTD
ShareRepurchase
Highlights
?Strongbalancesheetprovidesflexibilitytoinvestinthebusinesswhilealsoreturningcashtoshareholders
?Sharesrepurchasestotaled$20millioninQ12024;approximately$1.1billionremainsonoursharerepurchaseauthorization
?Thelevelofreturnofcapitaltoshareholdersin2024and2023reflectsincreasedfocusonreducingoutstandingdebtbalances
20|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
Financialtargets
$25-30B
Revenue
2024andMid-TermFinancialTargets
2024ConsolidatedFinancialTargets
AdjustedEBITDA
$950–1,150M
22|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
Mid-TermConsolidatedFinancialTargets
GrossContractCosts
$15-19B
AdjustedEBITDA
$1.6–2.1B
NetDebt/Adj.EBITDA
<2x
Supplementalmaterials&non-GAAPreconciliations
Reconciliationofnetincome(loss)attributabletocommonshareholderstoadjustedEBITDA
ThreeMonthsEndedMar31
($M)
2024
2023
Netincome(loss)attributabletocommonshareholders
$66.1
$(9.2)
Interestexpense,netofinterestincome
30.5
26.3
Incometaxprovision(benefit)
15.9
(2.3)
Depreciationandamortization(1)
60.0
56.5
EBITDA
$172.5
$71.3
Restructuringandacquisitioncharges
1.7
35.7
Netnon-cashMSRandmortgagebankingderivativeactivity
9.0
1.8
Interestonemployeeloans,netofforgiveness
(1.0)
0.2
Equitylosses-JLLTechnologiesandLaSalle
4.9
3.9
AdjustedEBITDA
$187.1
$112.9
AdjustedEBITDAattributabletocommonshareholders("AdjustedEBITDA")representsEBITDAattributabletocommonshareholders(“EBITDA”)furtheradjustedforcertainitemswedonotconsiderdirectlyindicativeofourongoingperformanceinthecontextof
certainperformancemeasurements
(1)Thisadjustmentexcludesthenoncontrollinginterestportionofamortizationofacquisition-relatedintangibleswhichisnotattributabletocommonshareholders.
24|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
2024
2023
$(9.2)
47,555
Reconciliationofnetincome(loss)toadjustednetincomeandadjusted
ThreeMonthsEndedMar31
dilutedearningspershare
($Mexceptpersharedata)
Netincome(loss)attributabletocommonshareholders
Shares(in000s)(1)
$66.1
48,280
Dilutedearnings(loss)pershare
$1.37
$(0.19)
Netincome(loss)attributabletocommonshareholders
$66.1
$(9.2)
Restructuringandacquisitioncharges
1.7
35.7
Netnon-cashMSRandmortgagebankingderivativeactivity
9.0
1.8
Amortizationofacquisition-relatedintangibles(2)
15.2
16.5
Interestonemployeeloans,netofforgiveness
(1.0)
0.2
Equitylosses-JLLTechnologiesandLaSalle
4.9
3.9
Taximpactofadjusteditems(3)
(9.9)
(14.7)
Adjustednetincome
$86.0
$34.2
Shares(in000s)
48,280
48,360
Adjusteddilutedearningspershare(4)
$1.78
$0.71
(1)BasicsharesoutstandingwereusedinthecalculationofdilutivelosspershareforthethreemonthsendedMarch31,2023,astheimpactofunvestedstock-basedcompensationawardswouldbeanti-dilutive.
(2)Thisadjustmentexcludesthenoncontrollinginterestportionofamortizationofacquisition-relatedintangibleswhichisnotattributabletocommonshareholders.
(3)Forthefirstquarterof2024and2023,thetaximpactofadjusteditemswascalculatedusingtheapplicablestatutoryratesbytaxjurisdiction.
(4)Calculatedonalocalcurrencybasis,theresultsforthethreemonthsendedMarch31,2024,include$0.11unfavorableimpactduetoforeignexchangeratefluctuations.
25|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
Non-GAAPmeasures
Managementusescertainnon-GAAPfinancialmeasurestodevelopbudgetsandforecasts,measureandrewardperformanceagainstthosebudgets
andforecasts,andenhancecomparabilitytopriorperiods.Thesemeasuresarebelievedtobeusefultoinvestorsandotherexternalstakeholdersas
supplementalmeasuresofcoreoperatingperformanceandincludethefollowing:
(i)AdjustedEBITDAattributabletocommonshareholders("AdjustedEBITDA"),
(ii)Adjustednetincome(loss)attributabletocommonshareholdersandAdjusteddilutedearnings(loss)pershare,
(iii)FreeCashFlow,and
(iv)Percentagechangesagainstpriorperiods,presentedonalocalcurrencybasis.
However,non-GAAPfinancialmeasuresshouldnotbeconsideredalternativestomeasuresdeterminedinaccordancewithU.S.generallyaccepted
accountingprinciples(“GAAP”).Anymeasurethateliminatescomponentsofacompany’scapitalstructure,costofoperationsorinvestments,orother
resultshaslimitationsasaperformancemeasure.Inlightoftheselimitations,managementalsoconsidersGAAPfinancialmeasuresanddoesnotrely
solelyonnon-GAAPfinancialmeasures.Becausethecompany'snon-GAAPfinancialmeasuresarenotcalculatedinaccordancewithGAAP,theymay
notbecomparabletosimilarlytitledmeasuresusedbyothercompanies.
EffectiveJanuary1,2024,thedefinitionsofAdjustedEBITDAandAdjustednetincomeattributabletocommonshareholderswereupdatedtoexclude
certainequityearnings/lossesasfurtherdescribedbelow.Comparableperiodshavebeenrecasttoconformtotherevisedpresentation.
Alsoeffectivewithfirst-quarter2024reporting,thecompanynolongerreportsthenon-GAAPmeasures"Feerevenue"and"Fee-basedoperating
expenses"followingtheconclusionofacommentletterfromtheSecuritiesandExchangeCommissionStaffinFebruary2024.
AdjustmentstoGAAPFinancialMeasuresUsedtoCalculatenon-GAAPFinancialMeasures
NetNon-CashMortgageServicingRights("MSR")andMortgageBankingDerivativeActivityconsistsofthebalancespresentedwithinRevenue
composedof(i)derivativegains/lossesresultingfrommortgagebankingloancommitmentandwarehousingactivityand(ii)gainsrecognizedfromthe
retentionofMSRuponoriginationandsaleofmortgageloans,offsetby(iii)amortizationofMSRintangibleassetsovertheperiodthatnetservicing
incomeisprojectedtobereceived.Non-cashderivativegains/lossesresultingfrommortgagebankingloancommitmentandwarehousingactivityare
calculatedastheestimatedfairvalueofloancommitmentsandsubsequentchangesthereof,primarilyrepresentedbytheestimatednetcashflows
associatedwithfutureservicingrights.MSRgainsandcorrespondingMSRintangibleassetsarecalculatedasthepresentvalueofestimatedcash
flowsovertheestimatedmortgageservicingperiods.TheaboveactivityisreportedentirelywithinRevenueoftheCapitalMarketssegment.Excluding
netnon-cashMSRandmortgagebankingderivativeactivityreflectshowthecompanymanagesandevaluatesperformancebecausetheexcluded
activityisnon-cashinnature.
26|?2024JonesLangLaSalleIP,Inc.Allrightsreserved.
Non-GAAPmeasures(cont.)
RestructuringandAcquisitionChargesprimarilyconsistof:(i)severanceandemployment-relatedcharges,includingthoserelatedtoexternal
serviceproviders,incurredinconjunctionwithastructuralbusinessshift,whichcanberepresentedbyanota
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