啤酒品牌KPI介紹：英國蘇爾Sol啤酒-外文版培訓課件

CONSUMER&

BRANDBrand

KPIs

for

beer:

Sol

in

the

UnitedKingdomConsumer

InsightsMarch2024Discover

your

Brand

KPI

scores.

Benchmark

against

competitors

and

measureyour

brand’s

market

impactIntroduction:

studydetailsThe

reportMethodologyDesign:OnlineSurveyThisreport

hasbeen

created

usingthedatafromStatista’sConsumer

InsightsBrand

KPIs.Thereportprovides

you

with

key

consumer

insightsandbenchmarks

abrand’sperformance

againsttheindustryoverall

and

theircompetitors.Duration:

approx.

15

minutesLanguage:official

language(s)

ofeach

country

withAmerican

Englishoffered

asanalternativeOurdataallows

you

tomeasure

each

brand’sposition

Regions:Brazil,Germany,

India,

Mexico,

U.S.

and

UKinthemarket

bycreating

aprofile

usingStatista’s5key

performance

indicators.

Which

are:

awareness,popularity,usage,loyalty

and

media

buzz.Numberofrespondents:

approx.

3,720Sample:

Internet

users,

aged18–64,quotasset

ongender

and

ageThisreport

is

basedon

Sol’s

performance

inthebeermarket.Fieldwork:August

2023Ifyou

would

liketofind

out

more

abouttheConsumerInsightsator

theBrandProfiler,

please

clickthelinkbelow.2Sources:Consumer

Insights

Global,

asofMarch2024Sol

ranks

outside

the

Top

10

in

awareness

within

the

beer

marketIntroduction:

key

insightsWhodoesthebrandappeal

to?How

doesthebrandperform

inthemarket??Thepopularity

ratingof

Solis19%?Sol’sbrandingresonates

more

with

Millennials?Sol

generally

appealsto

women

more

than

men?Sol

ranksoutside

the

Top10

inconsumption?Among

Solenthusiasts,36%

fallunderthehigh-?Interms

of

loyalty,Sol

isoutside

the

Top

10

intheincome

categoryUnited

Kingdom?Among

Solfans,28%

claimthatbeer

productsare?Sol

hasascore

of

5%

formedia

buzzpartof

theireveryday

life3CHAPTER

01Brand

profileInthissection,

we

show

the

demographics

and

attitudesof

consumers

who

saytheylikethisbrandversus

the

share

ofindustryusers.

Thechapteraimsto

bringclarity

tocompanies

who

want

to

know

whotheirbrandingiscurrently

appealingtoand

what

theythinkaboutthe

industry.4Loyalty

is

the

highest

scoring

KPI

for

Sol

at

76%Brand

profile:

snapshotBrand

performance

of

Sol

intheUnited

Kingdom76%71%19%12%5%AwarenessPopularityUsageLoyaltyBuzz5Notes:Beer‘awareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,222,

all

respondents

(awareness),

n=864,

respondents

who

know

the

individual

brand

(popularity),

n=864,

respondents

who

know

theindividual

brand(consumption),

n=105,

respondents

who

have

consumed

the

individual

brand

(loyalty),

n=864,

respondents

who

know

the

individual

brand

(buzz)Consumer

Insights

Global,

asofMarch2024Sources:Sol’s

branding

resonates

more

with

MillennialsBrand

profile:

consumer

demographics

(1/3)Measuring

attitudesand

opinions

among

generationshelpsidentifyyourtarget

audience

foryournextcampaigns.Share

ofgenerations36%35%34%32%Withthatinmind,when

looking

attheshareofconsumers

who

likeSol

bygeneration,

versustheshareof

beer

drinkers

generally,

we

cansee

thatSol

islikedby10%

ofBaby

boomers

and

32%

of

Gen

Xers,compared

to

thetotalshareof

beer

drinkers

9%

and34%,

respectively.22%

22%ForMillennials

andGen

Z,

36%

and

22%

feel

positivelytowards

Sol

versus

35%

and

22%.

Socurrently,

forSol,Millennials

connect

most

withtheirbrandcompared

tothe

industryingeneral.10%9%Gen

ZMillennialsGen

XBaby

BoomerBrand

enthusiastIndustryuser6Notes:“How

oldareyou?”;Single

Pick;“When

it

comestobeer,which

ofthe

following

brands

do

you

like?”;Multi

Pick;Base:

n=160,

Solenthusiast,

n=933,

beerdrinkersConsumer

Insights

Global,

asofMarch2024Sources:Sol

generally

appeals

to

women

more

than

menBrand

profile:

consumer

demographics

(2/3)GenderTheGender

splitbetween

brandenthusiastsof

Sol

shows

women

aremore

likely

tohaveanaffinity

with

thebrandover

men.LGBTQIA+statusUnderstanding

and

respecting

thediverse

needsandidentitiesof8%9%consumers

is

becoming

more

and

moreimportant,notjustfrom

asensitivitypointof

view,

but

also

fromrecognizingpotential

businessopportunities

thatcome

withinclusivity

and

diversity.

Andcurrently,

Sol

hasasimilarproportion

ofLGBTQIA+

consumers

when

comparedtotheindustryuser

ingeneral.45%55%51%

ofwomen

likeSol

compared

to49%of

men,whereas

theindustryaverageforbeer

drinkers

shows

55%

of

mendrinkbeer

compared

to45%

of

women.51%49%87%87%8%

of

Solenthusiastsconsiderthemselves

to

bepartof

theLGBTQIA+community

compared

to9%

amongbeer

drinkers

overall.6%4%Brand

enthusiastFemaleIndustryuserMaleBrand

enthusiastIndustryuserNot

givenYesNo7Notes:“What

is

yourgender?”;Single

Pick;“Doyouconsider

yourself

partofthe

LGBTQ+community?”;

Single

Pick;

“When

it

comes

to

beer,which

ofthe

following

brands

do

youlike?”;

Multi

Pick;

Base:

n=160,

Solenthusiast,

n=933,beerdrinkersSources:Consumer

Insights

Global,

asofMarch2024Among

Sol

enthusiasts,

36%

fall

under

the

high-income

categoryBrand

profile:

consumer

demographics

(3/3)HouseholdincomeThegraphillustratestheannualhousehold

income

distribution

amongenthusiastsof

thebrand

anduserswithin

theindustry.HouseholdtypeThechartshows

thehousehold

type,takinginto

account

factorssuchashousehold

size,

familystructure,

andthenumber

ofchildren.17%20%Single36%37%24%20%CoupleSingleparentNuclear36%

ofSol

enthusiastsarefrom

ahigh-income

household,

while

the

sharefortheindustryusers

is

37%.Sol’s

brand

is

generally

enjoyed

byconsumers

who

arepartof

acouplehousehold,

24%

ofSol

enthusiastshavethiscurrent

living

situationcompared

to20%

ofbeer

drinkers

generally.9%10%34%31%34%29%41%Multi-generational4%2%9%ExtendedOther13%23%2%3%Brand

enthusiastIndustryuserLowHighMediumBrand

enthusiastIndustryuser8Notes:Recode

based

on’’Monthly/annual

household

income

(local

currency)’’;Single

Pick;Typology

basedon

’’household

size’’,

’’household

constellation’’

and

’’children

under

the

ageof14

in

household’’;

Single

Pick;“When

it

comesto

beer,which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=160,

Solenthusiast,

n=933,

beerdrinkersSources:Consumer

Insights

Global,

asofMarch2024Among

Sol

fans,

28%

claim

that

beer

products

are

part

of

their

everyday

lifeBrand

profile:

attitudesWhat

doconsumersthink

ofbeeringeneral?32%

ofconsumers

wholike

Solsay

they

arewell

informed

when

itcomes

to

beer

and

26%

of

theseusers

saythatthey

can’timaginetheirlifewithout

beer.

Thiscompares

to

anindustryvalueof

26%

and23%,

respectively.How

doespriceaffect

theirdecision?19%

ofconsumers

wholike

Solsay

alow

price

ismore

important

thanhighquality

when

itcomes

tobeer,compared

to

anindustryvalueof17%.Do

consumerstrusttheirbeer?Relying

onbrandsconsumers

knowandtrustwhen

itcomes

tobeer

isimportant

to42%

ofconsumers

who

likeSol,compared

to

theindustryvalueof35%.Do

beerproductsneed

to

innovateto

stay

relevant?31%

ofconsumers

wholike

Solsay

beer

products

excite

themwith

45%

confirming

they

liketotryoutnew

andinnovativebeer

products.For

thegeneral

industryuser,thisis28%

and33%,

respectively.How

important

issustainability

toconsumers?According

to24%

ofconsumers

who

likeSol,sustainabilityisimportant

when

itcomes

tobeer,

compared

to

theindustryvalueof

18%.9Notes:“Which

ofthese

statements

about

beerdo

youagreewith?”;

Multi

Pick;“When

it

comesto

beer,which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:n=160,

Solenthusiast,

n=933,

beerdrinkersSources:Consumer

Insights

Global,

asofMarch2024CHAPTER

02Brand

KPIs

&

benchmarkingInthischapter,youcansee

howabrandperforms

againsttheirmaincompetitors

inthe

marketplace.Thissection

allows

benchmarking

ofthekey

performance

indicatorsfrom

the

brandprofile

againsttheindustryasawhole

andotherindustryleaders.1076%

of

Sol

drinkers

display

loyalty

towards

the

brandBrand

KPIs

&benchmarking:

IndustrycomparisonBrand

performance

withinthebeermarketWhen

itcomes

to

beer,

theaverage

awareness

of

abrandintheUnited

Kingdom

is

77%.

Awareness

of

Sol,however,

is

at71%.Awareness19%

ofUK

beer

drinkers

saytheylikeSol,compared

toanaverage

beer

brand

popularity

of26%.12%

ofbeer

drinkers

intheUnited

Kingdom

say

theydrinkSol,with

the

average

consumption

of

abrandat21%.BuzzPopularity76%

ofSol

drinkers

say

theywould

consume

thebrandagaincompared

toanaverage

loyalty

score

of79%.Sol

hasbeen

seen

less

inthemedia

thanother

brands,with

a“Buzz”score

of

5%compared

to13%.Sooverall,

theresults

showtheir

performance

tobebelow

average

compared

to

theindustry.LoyaltySolUsageIndustryaverage11

Notes:Sources:Beer‘awareness’,‘popularity’,

‘usage’,‘loyalty’

and

‘buzz’

by

brand;

Multi

pick;

Base:n=1,222,

all

respondents

(awareness),

n=864,

respondents

who

know

the

individual

brand

(popularity),

n=864,

respondents

who

know

theindividual

brand(consumption),

n=105,

respondents

who

have

consumed

the

individual

brand

(loyalty),

n=864,

respondents

who

know

the

individual

brand

(buzz)Consumer

Insights

Global,

asofMarch2024Sol

ranks

outside

the

Top

10

in

awareness

within

the

beer

marketBrand

KPIs

&benchmarking:

awarenessSummaryAwarenessofSolRank#

BrandAwareness

%Driving

recognition

will

lead

to

growing

yourcustomerbaseand

measuring

brandawareness

isakeycomponent

toachieve

this.Withthisscore,

you

cangaugethe

current

market

presence

ofabrand,understandthebrand’svisibility,competitiveness,

andrecognition

among

theirtarget

audience.

Further

tothis,itisaperfect

way

toassess

yourcurrentmarketing

strategies.1BudweiserGuinness92%92%91%91%90%90%89%88%85%83%229%3HeinekenStellaArtoisCarlsbergCorona45Usingtheconcept

of

aided

brand

recognition,

showingrespondents

both

thebrand’slogo

andthewrittenbrandname,we

asked:

“Doyou

know

thisbrand,

evenifonly

byname?”.67Carling71%8Foster'sOutofallrespondents,

71%

were

aware

of

Sol.

ThisranksthemoutsidetheTop

10

compared

tootherbrandssurveyed

inthismarket.9SanMiguelKronenbourg

1664AwarenessN/A1012

Notes:Sources:“Doyouknow

this

brand,

evenif

only

by

name?”;Multi

Pick;

Base:

n=1,222,

all

respondents

(awareness)Consumer

Insights

Global,

asofMarch2024The

popularity

rating

of

Sol

is

19%Brand

KPIs

&benchmarking:

popularitySummaryPopularity

ofSolRank#

BrandPopularity%ThepopularityKPIisagreat

indicatorof

brandperception

fromcurrent

and

potential

futurecustomers.

Thesocial

proof

provided

byahigh

scorecansignifyhow

trustworthy

abrandisandinfluenceconsumer

engagement.

Brandswith

alarge

engagedfollowing

canoften

enjoy

higherlevels

of

advocacyandloyalty.1Birra

Moretti36%34%32%30%30%30%28%28%27%26%19%2BudweiserCorona34SanMiguelStellaArtoisPeroni

Nastro

AzzurroHeinekenOutofconsumers

who

knew

thebrand,

19%

saidtheyliked

Sol.

ThisranksthemoutsidetheTop

10compared

to

other

brandssurveyed

inthismarket.5678Madrí

ExcepcionalAmstel81%9PopularityN/A10Carling13

Notes:Sources:“When

it

comesto

beer,which

ofthe

following

brands

do

youlike?”;Multi

Pick;Base:

n=864,

respondents

who

know

the

individual

brand(popularity)Consumer

Insights

Global,

asofMarch2024Sol

ranks

outside

the

Top

10

in

consumptionBrand

KPIs

&benchmarking:

consumptionSummaryConsumption

ofSolRank#

BrandUsage

%33%Afterpopularity,we

want

tocover

thevalueactiongapsotounderstandifthebrandwas

alsobeingconsumed,

we

asked

each

respondent:

“Whenitcomes

to

beer,

which

ofthefollowing

brandshaveyouconsumed

inthepast12

months?”.1Birra

Moretti12%2BudweiserCorona31%328%Outofconsumers

who

knew

thebrand,

12%

saidtheyconsumed

Sol.

ThisranksthemoutsidetheTop10compared

to

other

brandssurveyed

inthismarket.4StellaArtoisMadrí

ExcepcionalSanMiguelCarling25%525%623%723%8Heineken23%88%9Peroni

Nastro

AzzurroAmstel23%UsageN/A1022%14

Notes:Sources:“When

it

comesto

beer,which

ofthe

following

brands

have

youconsumed

in

the

past12

months?”;

Multi

Pick;

Base:

n=864,

respondents

who

know

the

individual

brand

(consumption)Consumer

Insights

Global,

asofMarch2024Interms

of

loyalty,

Sol

is

outside

the

Top

10

in

the

United

KingdomBrand

KPIs

&benchmarking:

loyaltySummaryLoyalty

ofSol’s

consumersRank#

BrandLoyalty

%88%Afterascertaining

theconsumption

ofabrandinthelast12

months,thenext

most

important

indicatorisbrandloyalty.

Thisscore

allows

ustoestablishwhether

abrandisperforming

well

inregard

tocustomer

retention.

Measuring

brandloyaltyestablishes

aclear

feedback

loop

with

customers,providing

valuableinsightsintocustomer

satisfactionandpreferences.

Itis

alsoapowerful

predictor

tohelpguidemarketing

strategies

and

forecast

futuresalesandrevenue

more

accurately.1Staropramen24%2StellaArtois85%3Madrí

ExcepcionalPeroni

Nastro

AzzurroKronenbourg

1664Birra

MorettiSanMiguel83%483%582%682%Tomeasure

the

loyalty

of

theseconsumers

we

askeach

respondent:

“When

itcomes

to

beer,

which

ofthefollowing

brandsare

you

likely

toconsume

againinthe

future?”.781%76%8Heineken80%9Guinness79%Outofrespondents

whohaveconsumed

Sol,76%

saidthey

would

usethebrand

again.LoyaltyN/A10Amstel78%15

Notes:Sources:“When

it

comesto

beer,which

ofthe

following

brands

are

youlikely

toconsume

again

in

the

future?”;

Multi

Pick;Base:

n=105,

respondents

who

have

consumed

the

individual

brand

(loyalty)Consumer

Insights

Global,

asofMarch2024Sol

has

a

score

of

5%

for

media

buzzBrand

KPIs

&benchmarking:

buzzSummaryBuzzofSolRank#

BrandBuzz%25%Isthebrand

hot

or

not?Isitcausingastirinthemediaandonline,tofind

thisoutwe

asked

each

respondent:“Whichof

thefollowing

brandshaveyounoticed

inthemedia,on

social

media,or

inadvertising

inthepast3months?”.5%1Birra

Moretti2BudweiserGuinnessHeinekenCarlsbergCoors24%321%Outofconsumers

who

knew

thebrand,

5%

saidtheyhadheardaboutSol

inthemedia.

ThisranksthemoutsidetheTop10

compared

to

other

brandssurveyed

inthismarket.416%516%615%7StellaArtoisFoster's15%815%9Carling13%95%BuzzN/A10Madrí

Excepcional13%16

Notes:Sources:“Which

ofthe

following

brands

have

younoticed

in

the

media,

onsocial

media,

orin

advertising

in

the

past3months?”;

Multi

Pick;

Base:

n=864,

respondents

who

know

the

individual

brand

(Buzz)Consumer

Insights

Global,

asofMarch2024CONSUMER

INSIGHTSUnderstand

what

drivesconsumersGainabetterunderstandingofconsumers,brands,andmarkets.WiththeConsumer

Insights,

youget

access

tostreamlinedmarketresearchtoolsandallresultsoftheexclusivesurveys.

Leverage

consumerinsightstomakedata-drivendecisions

andunlocknewgrowtho