國家開放大學(xué)本科《管理英語4》一平臺機(jī)考真題及答案(第十一套)

國家開放大學(xué)本科《管理英語4》一平臺機(jī)考真題及答案第十一套說明：整理于2024年7月30日；適用于國家開放大學(xué)本科學(xué)員一平臺期末機(jī)考考試；前5個題相同則整套相同。第一部分、試題原題第一大題、交際用語(單選題)本大題共包含5小題，每小題2分，共計10分。閱讀對話，從A、B、C三個選項中選擇一個能填入空白處的最佳選項。1.—Howdidyourmeetinggoyesterday?—_________________.Itwasreallyfrustratingactually.A.NotsogoodB.VerygoodC.Nothingspecial2.—DoyoumindifIusevoucherstospendinarestaurant?—_________________.A.Yes,pleaseB.Notatall.GoaheadC.No,thankyou3.—_________________.—I’dliketohavethisfilmdeveloped.A.What’sit?B.MayIhelpyou?C.Whatdoyouwant?4.—Don’tworry,Mum.Thedoctorsaiditwasonlyacommoncold.—_________________!I’lltellDadthere’snothingserious.A.WhatareliefB.HowsurprisingC.I’msosorry5.—CouldIborrowyouriPadforafewhours?—_________________.Enjoyyourtime.A.No,IamsorryB.Sure,hereyouareC.Itdoesn’tmatter第二大題、詞匯與結(jié)構(gòu)(單選題)本大題共包含15小題，每小題2分，共計30分。閱讀句子，從A、B、C三個選項中選擇一個能填入空白處的最佳選項。1.EveryemployeeatGooglehastheopportunityto______20%ofhisorherworkingtimeonaprojecttheychoose.A.wasteB.useC.spend2.Incompetitivemarkets,leadersareunderincreased______tomaintainapositiveworkculture.A.pressureB.pleasureC.presence3.Ifit______uptome,I’dloveforeveryonetocomeinatnoon.A.wasB.isC.were4.Theworldlargestsearchenginecompanyprovidesafreesearchservice______userscangetrelevantresultsinaninstant.A.withthatB.inwhichC.withwhich5.Ifyoucouldhavean______supplyofanyfood,whatwouldyouliketohave?A.endlessnessB.endlessC.endlessly6.______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.A.NotonlyB.DonotonlyC.Notonlydo7.Sheisveryadaptiveandsoon______tothecampuslife.A.adoptedB.adaptedC.addicted8.Tobuildthereservoir(水庫),thousandsofpeoplehavetobe______.A.relocatedB.repeatedC.reopened9.Self-esteemneedsmightincludethe______fromaworkplace.A.rewardsB.rewardedC.rewarding10.Anappreciatedgiftandthegestureofprovidingitwill______yourcoworker’sday.A.lookupB.lightupC.liftto11.Afacilityenablingparticipantsindistantlocationsto______aconferenceelectronically.A.takeapartB.takepartinC.takeon12.Iliketothink______.Iamalwaystheonefindingnewwaystoasituationorchallenge.A.insideoftheboxB.oftheboxC.outsideofthebox13.Regularandconcretefeedbackisimportantwhen______withaworkerwhoisnotperforminguptoherpotential.A.todealB.dealingC.dealt14.Eachemployee,______his/herspotonthetotempole,hasaninfluenceonhowGoogleperforms.A.regardlessofB.eventhoughC.although15.Althoughwecan’tcompeteintermsofsize,I______believeweholdanadvantageintermsofdedicationtocustomerservice.A.didB.doC.have第三大題、閱讀理解(單選題)(本大題共包含5小題，每小題4分，共計20分。閱讀短文，從A、B、C三個選項中選擇一個正確答案。)1.Themeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we’regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome--“Sendthreeandfour-pence,we’regoingtoadance.”Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.特別提醒：本題共5個小題，需要拉動答題框右邊的滾動條使5個試題顯示出來做答！！[單選題]◆Whatdoesthephrase“confirmingreceptionofthesentmessages”meaninParagraph1?A.Tomakesurethatthemessagesaresenttotherightreceivers.B.Tomakesurethatthemessagesarefullyunderstood.C.Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceivers.[單選題]◆InthefamousBritishArmyCommanderstory,whichstepprobablywasrightinthecommunicationchain?A.Conceiving.B.Sending.C.Receiving.[單選題]◆WhatisChinesewhispers?A.WhowhispersinChinese.B.Agametopassmessagesaroundinawhisper.C.Chinesepeoplewhodon’tnormallytalkveryloudly.[單選題]◆Whendoes“allocativesuccess”happen?A.Therightinformationgoestotherightplace.B.Acompanygathersinformationfromunderstaffingdepartments.C.Thecorrectinformationwillbesentbytherightdepartment.[單選題]◆Accordingtothelastparagraph,whatresultwillbecausedbyhumanfailure?A.Increasingcreativityacrossdepartments.B.Inadequatecommunicationbetweendepartments.C.Increasingcustomercomplaints.第四大題、閱讀理解(判斷題)(本大題共包含5小題，每小題4分，共計20分。閱讀短文，判斷句子正誤，正確選“T”,錯誤選“F”。)1.Astrategicplanisnottheendgoalofthestrategicplanningprocess-itistheframeworkforsuccessfullyimplementingastrategy.Untilastrategicplanisputintoeffect,ithasnorealvalue.Thereareseveralkeystosuccessfulimplementation.First,peopledirectlyinvolvedinexecutingthestrategymustbeincludedintheplanningprocess.Strategicplanningisnolongeratop-downdirective.Withouttheinputandfeedbackofthepeopleresponsibleforexecutingonthestrategy,aseeminglysolidstrategyislikelytofallapartwhenimplementationisattempted.Thenextkeytosuccessfulimplementationisclearlycommunicatingthestrategytothewholecompany.Thecommunicationshouldensurethateveryoneinthecompanyunderstandsandacceptsthestrategyasthebestpathforward,andnotsimplytheleadership’slatestidea.Withoutclearcommunication,employeeslackasenseofownershipandclarityofpurpose.Whenastrategyisnotunderstoodorembraced,itusuallyresultsinmisunderstandingandunevencommitmentstoimplementation.Anotherkeytothesuccessfulexecutionofastrategicplanistheclearandstraightforwarddescriptionoftheplananditsoperations.Eventhemostbrilliantstrategyfacesfailureifitcannotbeexplainedclearlyandconcisely.特別提醒：本題共5個小題，需要拉動答題框右邊的滾動條使5個試題顯示出來做答?。判斷題]◆Thefinalgoalofthestrategicplanningprocessisastrategicplan.[判斷題]◆Astrategicplanisvaluableifitisexecuted.[判斷題]◆Therearefourkeystosuccessfulimplementation.[判斷題]◆Agoodstrategyislikelytofallapartifwithouttheinputandfeedbackofthepeopleresponsibleforexecutingonthestrategy.[判斷題]◆Leadership’sideadeterminesall.第五大題、寫作(問答題)(寫作題大題共計20分。根據(jù)要求，完成一篇作文。)Writeapassageofatleast100wordsaccordingtothetitleandthefollowingrequirements.題目：ChallengesandOpportunitiesforYoungPeople主要內(nèi)容：(1)Whatarethechallengesandopportunitiesforyoungpeople?(2)Howtodealwiththechallengesandseizetheopportunities?.第二部分、試題及答案第一大題、交際用語(單選題)本大題共包含5小題，每小題2分，共計10分。閱讀對話，從A、B、C三個選項中選擇一個能填入空白處的最佳選項。1.—Howdidyourmeetinggoyesterday?(紅色字體為本題正確答案選項)—_________________.Itwasreallyfrustratingactually.A.NotsogoodB.VerygoodC.Nothingspecial2.—DoyoumindifIusevoucherstospendinarestaurant?(紅色字體為本題正確答案選項)—_________________.A.Yes,pleaseB.Notatall.GoaheadC.No,thankyou3.—_________________.(紅色字體為本題正確答案選項)—I’dliketohavethisfilmdeveloped.A.What’sit?B.MayIhelpyou?C.Whatdoyouwant?4.—Don’tworry,Mum.Thedoctorsaiditwasonlyacommoncold.(紅色字體為本題正確答案選項)—_________________!I’lltellDadthere’snothingserious.A.WhatareliefB.HowsurprisingC.I’msosorry5.—CouldIborrowyouriPadforafewhours?(紅色字體為本題正確答案選項)—_________________.Enjoyyourtime.A.No,IamsorryB.Sure,hereyouareC.Itdoesn’tmatter第二大題、詞匯與結(jié)構(gòu)(單選題)本大題共包含15小題，每小題2分，共計30分。閱讀句子，從A、B、C三個選項中選擇一個能填入空白處的最佳選項。1.EveryemployeeatGooglehastheopportunityto______20%ofhisorherworkingtimeonaprojecttheychoose.(紅色字體為本題正確答案選項)A.wasteB.useC.spend2.Incompetitivemarkets,leadersareunderincreased______tomaintainapositiveworkculture.(紅色字體為本題正確答案選項)A.pressureB.pleasureC.presence3.Ifit______uptome,I’dloveforeveryonetocomeinatnoon.(紅色字體為本題正確答案選項)A.wasB.isC.were4.Theworldlargestsearchenginecompanyprovidesafreesearchservice______userscangetrelevantresultsinaninstant.(紅色字體為本題正確答案選項)A.withthatB.inwhichC.withwhich5.Ifyoucouldhavean______supplyofanyfood,whatwouldyouliketohave?(紅色字體為本題正確答案選項)A.endlessnessB.endlessC.endlessly6.______managersspendmostoftheirtimeinface-to-facecontactwithothers,buttheyspendmuchofitobtainingandsharinginformation.(紅色字體為本題正確答案選項)A.NotonlyB.DonotonlyC.Notonlydo7.Sheisveryadaptiveandsoon______tothecampuslife.(紅色字體為本題正確答案選項)A.adoptedB.adaptedC.addicted8.Tobuildthereservoir(水庫),thousandsofpeoplehavetobe______.(紅色字體為本題正確答案選項)A.relocatedB.repeatedC.reopened9.Self-esteemneedsmightincludethe______fromaworkplace.(紅色字體為本題正確答案選項)A.rewardsB.rewardedC.rewarding10.Anappreciatedgiftandthegestureofprovidingitwill______yourcoworker’sday.(紅色字體為本題正確答案選項)A.lookupB.lightupC.liftto11.Afacilityenablingparticipantsindistantlocationsto______aconferenceelectronically.(紅色字體為本題正確答案選項)A.takeapartB.takepartinC.takeon12.Iliketothink______.Iamalwaystheonefindingnewwaystoasituationorchallenge.(紅色字體為本題正確答案選項)A.insideoftheboxB.oftheboxC.outsideofthebox13.Regularandconcretefeedbackisimportantwhen______withaworkerwhoisnotperforminguptoherpotential.(紅色字體為本題正確答案選項)A.todealB.dealingC.dealt14.Eachemployee,______his/herspotonthetotempole,hasaninfluenceonhowGoogleperforms.(紅色字體為本題正確答案選項)A.regardlessofB.eventhoughC.although15.Althoughwecan’tcompeteintermsofsize,I______believeweholdanadvantageintermsofdedicationtocustomerservice.(紅色字體為本題正確答案選項)A.didB.doC.have第三大題、閱讀理解(單選題)(本大題共包含5小題，每小題4分，共計20分。閱讀短文，從A、B、C三個選項中選擇一個正確答案。)1.Themeaningof“communication”goesalotdeeperthanpeopleoftenthink.Communicationisaboutconceiving,sending,receiving,andinterpretingmessagesaswellasconfirmingreceptionofthesemessages.Afailureatanypointinthischaincanresultinineffectivecommunication.Ineffectivecommunicationcanbedisastrous.ThereisafamousstoryofaBritishArmyCommanderwhosentthemessage“Sendreinforcements,we’regoingtoadvance.”backtohisCommandCenter,throughalongchainofsubordinates.WhenthemessagefinallyreachedtheCommandCenter,ithad“mutated”tobecome--“Sendthreeandfour-pence,we’regoingtoadance.”Thereinforcementsneverarrived.Youcandemonstratethissameprinciple,albeitonalessdramaticscale,bytryingtoplayChineseWhisperswithmorethan20people.Itishighlyunlikelythesamemessageyoustartedwithwillbetheoneyouendwith.Inabusiness,therearethreemaintypesofcommunicationfailure.Eachhasitsownindicativesigns.Thefirsttypeisknownasallocativefailure.Thisoccurswhenafirmisnotgatheringenoughintelligenceaboutitsmarketor(mostoften),theinformationisnotreachingtherightpoints.Thefirmwillnotbeallocatingresourcesinstepwiththeshiftsindemand.Ifdemandisrisingbutthefirmissufferingfromallocativecommunicationfailure,thenstockswillfallandtherewillbeunderstaffing.Iftheinversehappens,therewillbeasurplusofstocksandoverstaffing.Thesecondtypeisexecutivefailure,wherecommunicationtotriggerspecificevents/actionsiseitherlate,lackingorinerror.Thesymptomsofthisareagenerallossofdirectioninthecompanyordepartments,alossofco-ordinationandanincreaseincomplaintsfromcustomersasthingshappenlateornotatall.Thefinaltypeishumanfailure.Thisoccurswhenthegeneralcultureofabusinessortherelationshipsbetweenparticularindividualsordepartmentsdonotfostereffectivecommunication.Thisleadstoalienatedstaff,anincreaseinstaffturnover,anincreaseinabsenteeismandgeneralfrustrationamongstaff.Creativity,especiallythatwhichtakesplaceacrossdepartmentalboundaries,islikelytosufferhugelyasteamsynergyslips.特別提醒：本題共5個小題，需要拉動答題框右邊的滾動條使5個試題顯示出來做答?。單選題]◆Whatdoesthephrase“confirmingreceptionofthesentmessages”meaninParagraph1?(紅色字體為本題正確答案選項)A.Tomakesurethatthemessagesaresenttotherightreceivers.B.Tomakesurethatthemessagesarefullyunderstood.C.Tomakesurethatthemessagesarecorrectlyunderstoodbytherightreceivers.[單選題]◆InthefamousBritishArmyCommanderstory,whichstepprobablywasrightinthecommunicationchain?(紅色字體為本題正確答案選項)A.Conceiving.B.Sending.C.Receiving.[單選題]◆WhatisChinesewhispers?(紅色字體為本題正確答案選項)A.WhowhispersinChinese.B.Agametopassmessagesaroundinawhisper.C.Chinesepeoplewhodon’tnormallytalkveryloudly.[單選題]◆Whendoes“allocativesuccess”happen?(紅色字體為本題正確答案選項)A.Therightinformationgoestotherightplace.B.Acompanygathersinformationfromunderstaffingdepartments.C.Thecorrectinformationwillbesentbytherightdepartment.[單選題]◆Accordingtothelastparagraph,whatresultwillbecausedbyhumanfailure?(紅色字體為本題正確答案選項)A.Increasingcreativityacrossdepartments.B.Inadequatecommunicationbetweendepartments.C.Increasingcustomercomplaints.第四大題、閱讀理解(判斷題)(本大題共包含5小題，每小題4分，共計20分。閱讀短文，判斷句子正誤，正確選“T”,錯誤選“F”。)1.Astrategicplanisnottheendgoalofthestrategicplanningprocess-itistheframeworkforsuccessfullyimplementingastrategy.Untilastrategicplanisputintoeffect,ithasnorealvalue.Thereareseveralkeystosuccessfulimplementation.First,peopledirectlyinvolvedinexecutingthestrategymustbeincludedintheplanningprocess.Strategicplanningisnolongeratop-downdirective.Withouttheinputandfeedbackofthepeopleresponsibleforexecutingonthestrategy,aseeminglysolidstrategyislikelytofallapartwhenimplementationisattempted.Thenextkeytosuccessfulimplementationisclearlycommunicatingthestrategytothewholecompany.Thecommunicationshouldensurethateveryoneinthecompanyunderstandsandacceptsthestrategyasthebestpathforward,andnotsimplytheleadership’slatestidea.Withoutclearcommunication,employeeslackasenseofownershipandclarityofpurpose.Whenastrategyisnotunderstoodorembraced,itusuallyresultsinmisunderstandingandunevencommitmentstoimplementation.Anotherkeytothesuccessfulexecutionofastrategicplanistheclearandstraightforwarddescriptionoftheplananditsoperations.Eventhemostbrilliantstrategyfacesfailureifitcannotb