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組織行為學(xué)廣西師范大學(xué)智慧樹知到答案2024年第一章測試

Whichofthefollowingreflectpeopleproblemsthatmanagersfrequentlyexperience?()

A:outdatedtechnology

B:employees'lackofmotivation

C:conflictsbetweenteammembers

D:poorcommunicationskillsofbosses

答案:AUntilthelate1980s,businessschoolcurriculaemphasizedallofthefollowingEXCEPT().

A:humanbehavior

B:economics

C:finance

D:accounting

答案:AWhichofthefollowingismostlikelytobeabeliefheldbyasuccessfulmanager?()

A:Itisnotessentialtohavesoundinterpersonalskills.

B:Technicalskillsdonotinfluenceefficiency.

C:Effectivenessisnotimpactedbyhumanbehavior.

D:Technicalknowledgeisallthatisneededforsuccess.

答案:CWhichofthefollowingisnotgenerallyconsideredacoretopicoforganizationalbehavior?()

A:resourceallocation

B:workdesign

C:conflict

D:motivation

E:attitudedevelopment

答案:AInordertopredicthumanbehavior,itisbesttosupplementyourintuitiveopinionswithinformationderivedinwhatfashion?()

A:organizationaltheory

B:commonsense

C:directobservation

D:speculation

E:systematicinquiry

答案:EWhatdothefundamentalconsistenciesunderlyingthebehaviorofallindividualsenableresearcherstodo?()

A:systematizehumanbehavior

B:predicthumanbehavior

C:detecthumanbehavior

D:observehumanbehavior

E:researchhumanbehavior

答案:BScholarsgenerallyagreeonthetopicsthatconstituteOBandtherelativeimportanceofeach.()

A:錯B:對

答案:AOBfocusesonthethreedeterminantsofbehaviorinorganizations:individuals,groups,andpower.()

A:錯B:對

答案:AManypeople'sviewsonhumanbehaviorarebasedonintuition.()

A:錯B:對

答案:BIntuitioncomesfrom"gutfeelings"aboutthestateofsomephenomenonofinterest.()

A:對B:錯

答案:A

第二章測試

Studiesoftwinsseparatedatbirthandraisedseparatelyhaveconfirmedtheimportanceof________inshapingpersonality.()

A:heredity

B:attitudes

C:environment

D:parentalinfluence

答案:AWhichofthefollowingisnotconsideredtobecompletelyinfluencedbyheredity?()

A:facialattractiveness

B:personality

C:energylevel

D:physicalstature

答案:BJasonisoutgoing,sociable,andassertive.AccordingtotheMBTI,heisconsidered().

A:extraverted

B:perceiving

C:sensing

D:feeling

答案:AHowwouldsomeonewhoisdescribedasanESTJontheMyers-BriggsTypeIndicatorbestbedescribed?()

A:asaninnovator

B:asaconceptualizer

C:asanorganizer

D:asaleader

E:asavisionary

答案:CWhichofthefollowingisnotincludedintheBigFivemodel?()

A:extraversion

B:agreeableness

C:conscientiousness

D:emotionalstability

E:intuitiveness

答案:EWhichdimensionoftheBigFivemodelreferstoanindividual'spropensitytodefertoothers?()

A:agreeableness

B:feeling

C:extraversion

D:emotionalstability

E:conscientiousness

答案:AIntheMyers-Briggstypology,Sstandsforsensible.()

A:錯B:對

答案:AIntheMyers-Briggstypology,Pstandsforpreparedness.()

A:對B:錯

答案:BAsubstantialbodyofresearchsupportstheMBTIasavalidmeasureofpersonality.()

A:錯B:對

答案:AAnimpressivebodyofresearchsupportsthatfivebasicpersonalitydimensionsunderlieallothers.()

A:錯B:對

答案:B

第三章測試

Whatdowecalltheprocessbywhichindividualsorganizeandinterprettheirsensoryimpressionsinordertogivemeaningtotheirenvironment?()

A:socialverification

B:outlook

C:perception

D:interpretation

E:environmentalanalysis

答案:CTwopeopleseethesamethingatthesametimeyetinterpretitdifferently.Wheredothefactorsthatoperatetoshapetheirdissimilarperceptionsreside?()

A:thetarget

B:thesituation

C:thetiming

D:thecontext

E:theperceivers

答案:EThetimeatwhichanobjectoreventisseenisanexampleofwhattypeoffactorinfluencingtheperceptualprocess?()

A:reality

B:social

C:target

D:situation

E:perceiver

答案:DWhattermisusedfortheextenttowhichanindividualdisplaysdifferentbehaviorsindifferentsituations?()

A:stability

B:continuity

C:integrity

D:flexibility

E:distinctiveness

答案:EIfeveryonewhoisfacedwithasimilarsituationrespondsinthesameway,attributiontheorystatesthatthebehaviorshows________.()

A:reliability

B:consistency

C:consensus

D:similarity

E:stability

答案:CThemoreconsistentabehavior,themoretheobserverisinclinedtoattributeitto________.()

A:consensus

B:distinctiveness

C:externalcauses

D:internalcauses

E:interpretation

答案:DPersonalcharacteristicsaffectingperceptionincludethetimeatwhichanobjectoreventisseen.()

A:錯B:對

答案:AAnindividual'sexpectationshavelittleeffectonperception.()

A:錯B:對

答案:AExpectationscandistortyourperceptionsinthatyouwillseewhatyoudidnotexpect.()

A:錯B:對

答案:ATherelationshipofatargettoitsbackgroundinfluencesourperceptionofthattarget.()

A:錯B:對

答案:B

第四章測試

Whatarethethreecomponentsofanattitude?()

A:cognitive,behavioral,anddissonant

B:cognitive,affective,andbehavioral

C:dissonant,affective,andbehavioral

D:behavioral,affective,andcorrespondent

E:correspondent,cognitive,andaffective

答案:BWhichoftheseactionsarethemostlikelytobetakenbySarahifshebehavesinawaythatisinconsistentwithanattitudethatsheholds?

()

A:Ignoretheinconsistency.

B:Rationalizethebehavior.

C:Changetheattitude.

D:Changethebehavior.

E:Therestoftheoptionsarecorrect.

答案:EAnyincompatibilitybetweentwoormoreattitudesorbetweenbehaviorandattitudesresultsin________.()

A:attitudinalclarification

B:organizationaldissonance

C:valuesclarification

D:cognitivedissonance

E:affectivereactance

答案:DThetheoryofcognitivedissonancewasproposedby________.()

A:Festinger

B:Maslow

C:Hofstede

D:Pavlov

E:Skinner

答案:A"Dissonance"means________.()

A:resistance

B:constance

C:inconsistency

D:reactance

E:consistency

答案:CWhichofthefollowingisnotamoderatingvariableoftheattitude-behaviorrelationship?()

A:importance

B:directexperience

C:accessibility

D:power

E:correspondencetobehavior

答案:DWhenSarahsays"Idon'tlikeParisHilton",sheisexpressinganattitude.()

A:對B:錯

答案:AAttitudesareoftenconcretemattersoffact.()

A:錯B:對

答案:AAttitudesandvaluesaresynonymousterms.()

A:對B:錯

答案:BTherearethreecomponentsofanattitude:cognition,affect,andbehavior.()

A:錯B:對

答案:B

第五章測試

InMaslow'shierarchyofneedstheory,whatisthetermusedforthedrivetobecomewhatoneiscapableofbecoming?()

A:attainment

B:self-actualization

C:hypo-glorification

D:perfection

E:self-esteem

答案:BMaslow'shierarchyhasfivelevelsofneeds.Whichofthefollowingisnotoneofthoselevels?()

A:safetyneeds

B:socialneeds

C:animalneeds

D:physiologicalneeds

E:self-actualizationneeds

答案:CWhichlevelofMaslow'shierarchyofneedsdealswithsatisfyingone'shunger,thirst,andneedforsex?()

A:esteem

B:physiological

C:psychological

D:safety

E:social

答案:BHansderivesagreatsenseofbelongingness,acceptanceandfriendshipfromhisrelationshipswithhisextendedfamily.WhichofMaslow'sneedsisHansfulfillingthroughtheserelationships?()

A:esteem

B:social

C:physiological

D:self-actualization

E:lower-order

答案:BWhatistheprimaryorganizationalfactorthatsatisfiespeople'sphysiologicalneeds?()

A:pay

B:recognition

C:theirpositionwithintheorganization

D:theirrelationshipswithco-workers

E:admiration

答案:AWhichofthefollowingtheorieswasproposedbyDouglasMcGregor?()

A:Two-FactorTheory

B:ERGTheory

C:HierarchyofNeedsTheory

D:ExpectancyTheory

E:TheoriesXandY

答案:EMotivationisapersonalitytrait.()

A:錯B:對

答案:ALeadershipistheprocessesthataccountsforanindividual'sintensity,direction,andpersistenceofefforttowardattainingagoal.()

A:錯B:對

答案:AThepersistencedimensionofmotivationisameasureofhowlongapersoncanmaintaineffort.()

A:錯B:對

答案:BTheearlytheoriesofmotivationaremostusedbypracticingmanagers.()

A:錯B:對

答案:B

第六章測試

TheJobCharacteristicsModelassumesthatjobscanbedescribedintermsoffivecoredimensions:skillvariety,taskidentity,tasksignificance,autonomyand().

A:jobsatisfaction

B:payback

C:feedback

D:jobinvolvement

答案:CJobscanberedesignedthroughjobrotationandjob().

A:identity

B:description

C:satisfaction

D:enrichment

答案:DJobrotationreferstothe()shiftingofanemployeefromonetasktoanother.

A:arbitrary

B:temporary

C:periodic

D:permanent

答案:CJobEnrichmentrefersto()thedegreetowhichtheworkercontrolstheplanning,executionandevaluationofthework.

A:measuring

B:decreasing

C:changing

D:increasing

答案:DFlextimemeanssomediscretionover().

A:workreward

B:wheretowork

C:workevaluation

D:whenworkerstartsandleaves

答案:D()referstoaparticipativeprocessthatusestheinputofemployeestoincreasetheircommitmenttotheorganization’ssuccess.

A:Organizationalcommitment

B:Psychologicalcontract

C:Employeemotivation

D:Employeeinvolvement

答案:DSubordinatessharea()degreeofdecision-makingpowerwithsuperiorsinparticipativemanagement.

A:maximum

B:significant

C:minimum

D:negligible

答案:BWhichofthefollowingdoesnotbelongtovariable-payprograms?()

A:Merit-basedpay

B:Skill-basedpay

C:Piece-ratepay

D:Fixedpay

答案:DPiece-ratepaymeansworkersarepaida()sumforeachunitofproductioncompleted.

A:flexible

B:variable

C:fixed

D:negotiable

答案:C()isbasedonindividualperformanceappraisalratings.

A:Skill-basedpay

B:Gainsharing

C:Merit-basedpay

D:Profit-SharingPlans

答案:B

第七章測試

Whichofthefollowingisagenerictermthatcoversabroadrangeoffeelingsthatpeopleexperience?()

A:cognition

B:moods

C:emotions

D:emotionallabor

E:affect

答案:EWhattermisusedforfeelingsthattendtobelessintensethanemotions?()

A:thoughts

B:emotions

C:affect

D:moods

E:emotions

答案:DOnewaytoclassifyemotionsisbywhethertheyare()

A:positiveornegative

B:simpleornegative

C:simpleorcomplex

D:complexornegative

E:positiveorcomplex

答案:AWhichofthefollowingisNOTconsideredoneoftheessentiallyuniversalemotions?()

A:grief

B:disgust

C:anger

D:fear

E:sadness

答案:AWhichofthefollowingisamooddimensionconsistingofpositiveemotions.()

A:positiveregard

B:emotionalrange

C:negativeaffect

D:positiveaffect

E:staticregard

答案:DThekeytogooddecisionmakingistoemploy().

A:feeling

B:thinkingandfeeling

C:thinking

D:rationality

E:speed

答案:BInthepast,emotionsintheworkplacewererarelyviewedasbeingconstructive.()

A:錯B:對

答案:BSomeemotionscanreduceemployeeperformance.()

A:錯B:對

答案:BMoodsareintensefeelingsthataredirectedatsomeoneorsomething.()

A:錯B:對

答案:AAffectisagenerictermthatcoversabroadrangeoffeelingsthatpeopleexperience.()

A:錯B:對

答案:B

第八章測試

Whatsortofgroupsisdefinedbytheorganization'sstructure?()

A:interest

B:friendship

C:informal

D:task

E:formal

答案:EAnelementaryschoolprincipalandher18teachersforma(n)________.()

A:friendshipgroup

B:normativegroup

C:informalgroup

D:commandgroup

E:interestgroup

答案:DThegrouptypethatisdeterminedbytheorganizationchartisthe________group.()

A:command

B:work

C:job

D:social

E:authority

答案:AWhichoneofthefollowinggrouptypesisorganizationallydetermined?()

A:social

B:authority

C:job

D:task

E:interest

答案:DWhichofthefollowingisnotoneofthemostcommonreasonspeoplejoingroups?()

A:security

B:status

C:power

D:equity

E:goalachievement

答案:DWhengroupmembers"testthewaters"todeterminewhatbehaviorsareacceptable,theyaremostlikelyinwhichstageofgroupdevelopment?()

A:performing

B:norming

C:storming

D:forming

答案:DWhenthegrouppreparesforitsdisbandment,itisintheadjourningstage.()

A:錯B:對

答案:BForpermanentworkgroups,performingisthelaststageinthegroup'sdevelopment.()

A:錯B:對

答案:BPeoplegenerallycannotshiftrolesquickly.()

A:對B:錯

答案:BOurperceptionsofrolesaregenerallyformedearlyinourlivesandremainstable.()

A:對B:錯

答案:B

第九章測試

Teamsgenerallyhavea(n)________impactonemployeemotivation.()

A:inconsistent

B:discouraging

C:unknown

D:neutral

E:positive

答案:EWhichofthefollowingqualitiesisnotfoundinworkgroups?()

A:enthusiasm

B:security

C:positivesynergy

D:objectives

E:energy

答案:CSkillsofworkteamscanbebestdescribedas().

A:redundant

B:random

C:complementary

D:independent

E:varied

答案:CTheaccountabilityofaworkteamis().

A:seldomofconcern

B:distributed

C:mutual

D:bothindividualandmutual

E:individual

答案:DWhichisnotoneofthemostcommontypesofteams?()

A:virtual

B:interdepartmental

C:self-managed

D:problem-solving

E:crossfunctional

答案:BWhichtypeofteammeetstodiscusswaystoimprovequality,efficiency,andtheworkenvironment?()

A:self-managed

B:virtual

C:problem-solving

D:cross-functional

E:committee

答案:CGroupsandteamsaresynonymousterms.()

A:錯B:對

答案:AWorkgroupstypicallygeneratemorepositivesynergythandoworkteams.()

A:錯B:對

答案:AWorkgroupsengageincollectiveendeavorsthatrequirecollaborativeeffort.()

A:錯B:對

答案:AThefourmostcommontypesofteamsare:problem-solving,self-managed,cross-functional,andglobal.()

A:對B:錯

答案:B

第十章測試

Communicationmustincludeboththe________andtheunderstandingofmeaning.()

A:interpretation

B:transfer

C:writing

D:intention

E:transportation

答案:BInthecommunicationprocess,whichofthefollowingstepsoccursfirst?()

A:encoding

B:analysis

C:decoding

D:understanding

E:transmitting

答案:ADuringadiscussionwithMatthew,whenJennifergestures,thisisconsideredpartofthe().

A:noise

B:decoding

C:medium

D:message

E:channel

答案:DTheproductofasender'sencodingisthe________.()

A:medium

B:channel

C:feedback

D:message

E:transmission

答案:DThemediumthroughwhichcommunicationtravelsiscalleda________.()

A:media

B:transmission

C:message

D:vessel

E:channel

答案:EMarytelephonesheremployee,Joe,tolethimknowthattoday'smeetinghasbeenmovedtooneo'clock.Inthecommunicationprocess,Maryisthe().

A:receiver

B:sender

C:encoder

D:message

E:channel

答案:BIMandTMareexpectedtoreplaceemail.()

A:錯B:對

答案:APostingstosocialnetworksareseldomofinteresttopotentialemployers.()

A:錯B:對

答案:AManypeoplesaythingsine-mailsthattheywouldneversaytosomeoneface-to-face.()

A:對B:錯

答案:AMostbusinessexecutivesarefirmlycommittedtoknowledgemanagement.()

A:錯B:對

答案:A

第十一章測試

JohnKotter'sviewarguesthatmanagementfocusesoncopingwithcomplexity,whereasleadershipfocusesoncopingwith________.()

A:success

B:defeat

C:conflict

D:morale

E:change

答案:EIfbehavioralleadershiptheoriesarecorrect,then________.()

A:leadershipskillscanbetaughtthroughtraining

B:leadershipbehaviorsareconsistent

C:leadersarebornwithleadershipbehaviors

D:womengenerallymakebetterleadersthanmen

E:leaders'behaviorshouldbealtered

答案:AAccordingtotheOhioStatestudies,theextenttowhichaleader'sbehaviorisdirectedtowardgettingthejobdoneiscalled________.()

A:relationship-oriented

B:maximization

C:initiatingstructure

D:consideration

E:path-goal

答案:CAccordingtotheOhioStatestudies,theextenttowhichaleaderislikelytohavejobrelationshipscharacterizedbymutualtrustandrespectforhis/heremployeesis________.()

A:consideration

B:matrix

C:consensus-building

D:maximization

E:LPC

答案:ATheUniversityofMichiganstudiesdefinea(n)________leaderasonewhotakespersonalinterestintheneedsofhis/hersubordinates.()

A:consummate

B:consensus-building

C:contextual

D:LMX

E:employee-oriented

答案:EIfaleader'smainconcernisaccomplishinghis/hergroup'stasks,theUniversityofMichiganstudieslabelthisleader________.()

A:highachieving

B:ineffective

C:production-oriented

D:managerial

E:consideration-oriented

答案:CThemostcomprehensiveandreplicatedofthebehavioraltheoriesresultedfromresearchbegunbyFredFiedler.()

A:錯B:對

答案:AAleaderdesignatedashighoninitiatingstructurewouldbelikelytoclearlydefinetherolesofhisorhersubordinates.()

A:對B:錯

答案:ATheUniversityofMichiganstudiesfoundthatproduction-orientedleaderswereassociatedwithhighergroupproductivitythanemployee-orientedleaders.()

A:對B:錯

答案:BThemanagerialgridmodelofleadershipisbasedonthestyles"concernforpeople"and"concernforproduction."()

A:對B:錯

答案:A

第十二章測試

Whichofthefollowingisanexampleofconflict?()

A:differencesoverinterpretationoffacts

B:Therestoftheoptionsarecorrect

C:disagreementsbasedonbehavioralexpectations

D:workplaceviolence

E:incompatibilityofgoals

答案:BWhichofthefollowingisnotoneoftheviewsofconflict?()

A:functionalview

B:humanrelationsview

C:interactionistview

D:traditionalview

E:Therestoftheoptionsarecorrect

答案:AThetraditionalviewofconflictarguesthatconflict________.()

A:canbeavoided

B:helpstogeneratediscussion

C:mustbeavoided

D:improvesproductivity

E:cannotbeavoided

答案:CWhichoneofthefollowingviewsonconflictprevailedinthe1930sand1940sandmaybeconsideredoutmodedtoday?()

A:asymptotic

B:interactionist

C:humanrelations

D:functional

E:traditional

答案:EThe________viewofconflictarguesthatconflictisanaturalandinevitableoutcomeinanygroup.()

A:interactionist

B:humanresources

C:traditional

D:humanrelations

E:functional

答案:DThe________viewofconflictarguesthatconflictisadysfunctionaloutcomethatmayarisefrommanagementfailure.()

A:traditional

B:interactionist

C:functional

D:conjunctive

E:humanrelations

答案:AConflictcoversthefullrangefromovertandviolentactstosubtleformsofdisagreement.()

A:對B:錯

答案:AThepresenceofconflictisareliableindicatorofapoorlyfunctioninggroupororganization.()

A:對B:錯

答案:BThetraditionalviewtowardconflictseekstoretainthefunctionalconflictinagroup.()

A:錯B:對

答案:AThetraditionalviewofconflictseesconflictasadysfunctionaloutcome.()

A:對B:錯

答案:A

第十三章測試

Powermayexistbutnotbeused.Trueorfalse?()

A:錯B:對

答案:BPowerisafunctionof().

A:satisfaction

B:Strength

C:dependency

D:authority

答案:CLeadershipandpoweraredifferentinthefollowingitemsexcept().

A:thedirectionofinfluence

B:thedegreeofimpact

C:researchemphasis

D:goalcompatibility

答案:BFormalpowerisbasedonanindividual’s()inanorganization.

A:reputation

B:ability

C:Income

D:position

答案:D()powerreferstothepowerapersonreceivesasaresultofhisorherpositionintheformalhierarchyofanorganization.

A:Legitimate

B:Coercive

C:Information

D:Reward

答案:AYoudon’thavetohaveaformalpositioninanorganizationtohavepower.Trueorfalse?()

A:錯B:對

答案:BExpertpowerreferstoinfluencebasedon().

A:possessionbyanindividualofdesirableresourcesorpersonaltraits

B:anindividual’sinterpersonalstyle

C:specialskillsorknowledge

D:anindividual’spersonality

答案:CDependencyisincreasedwhentheresourceyoucontrolis:allofthefollowingexcept().

A:scarce

B:important

C:non-substitutable

D:expensive

答案:DCoalitionsinorganizationsoftenseekto()theirsize.

A:maximize

B:Minimize

答案:AThemoreroutinethetaskofagroup,the()thelikelihoodthatcoalitionswillform.

A:greater

B:less

答案:A

第十四章測試

()referstothedegreetowhichactivitiesintheorganizationaresubdividedintoseparatejobs.

A:WorkSpecification

B:Departmentalization

C:Formalization

D:Chainofcommand

答案:A()referstothenumberofsubordinatesamanagercanefficientlyandeffectivelydirect.

A:Spanofcontrol

B:Degreeofcontrol

C:Chainofcommand

D:Lengthofcontrol

答案:A()referstothedegreetowhichdecisionmakingisconcentratedatasinglepointintheorganization.

A:Decentralization

B:Dictatorship

C:Centralization

D:Monopoly

答案:C()referstothedegreetowhichjobswithintheorganizationarestandardized.

A:Decentralization

B:Centralization

C:Formalization

D:Departmentalization

答案:CAllofthefollowingarethestrengthsofthesimplestructure,except().

A:slow

B:simplicity

C:inexpensivetomaintain

D:accountability

答案:AStandardizationisthekeyconceptunderliesallbureaucracies.Trueorfalse?()

A:對B:錯

答案:A()istypicallyasmall,coreorganizationthatoutsourcesmajorbusinessfunctions.

A:Virtualorganization

B:Simple-structureorganization

C:Boundarylessorganization

D:Matrix-structureorganization

答案:A()referstoastructurecharacterizedbyextensivedepartmentalization,highformalization,alimitedinformationnetwork,andlittleparticipationbylow-levelmembersindecisionmaking.

A:Thematrixmodel

B:Themechanisticmodel

C:Theboundarylessmodel

D:Theorganicmodel

答案:B()referstoastructurethatisflat,usescross-hierarchicalandcross-functionalteams,haslowformalization,possessesacomprehensiveinformationnetwork,andreliesonparticipativedecisionmaking..

A:Themechanisticmodel

B:Thematrixmodel

C:Theboundarylessmodel

D:Theorganicmodel

答案:DUncertaintyisathreattoanorganization’seffectiveness.Trueorfalse?()

A:對B:錯

答案:A

第十五章測試

Adominantorganizationalcultureexpressesthecorevaluesthataresharedbyaoftheorganization’smembers.()

A:Majority

B:minority

答案:AOrganizationalcultureguidesandshapestheattitudesandbehaviorof().

A:governmentofficials

B:employers

C:employees

D:peopleoutsidetheorganization

答案:CFromanemployee'sstandpoint,organizationalcultureisvaluablebecauseitreduces().

A:Ambiguity

B:cost

C:anxiety

D:risk

答案:ATheultimatesourceofanorganization’scultureisits().

A:competitor

B:partner

C:founder

D:employee

答案:CTheexplicitgoalof()istoidentifyandhireindividualswhohavetheknowledge,skills,andabilitiestoperformthejobswithintheorganizationsuccessfully.

A:selection

B:evaluation

C:competition

D:audition

答案:AThemostcriticalsocializationstageisatthetimeof()theorganization.

A:workingin

B:leaving

C:entryinto

D:applyingfor

答案:CThecontentand()ofacultureinfluencesanorganization’sethicalclimateandtheethicalbehaviorofitsmembers.

A:depth

B:strength

C:quality

D:frequ

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