HND商務(wù)信息與通訊技術(shù)OUTCOME1

Part 1:Identifyand evaluate the roleof businessinformationindecision-making.Question1:StrategicManagementStrategicmanagementisresponsibleformakingdecisionsthataffectwholecompany.Thesedecisionsaregenerallyverycomplexandunstructured.Theymakelong-termdecisions.Internal:Themarkettrends.Ifthecompanycanobservetheindexitwillunderstandtheneedsofthecompanysoastodecideitwillproducetheproductstogainmoreproft.External:thestaffingneeds.Ifthempanycanimproveemployeebenefits，increasetheirrewardsitwillmakeemployeeshavemorepower.TacticalManagementTacticalmanagersarethemiddlemanagement.Theymakemedium-termdecisns'ting budges，moniringopertions，vlingpolcis，obtaiingreures.Tacticalmanagerseveloptacticstoachivetheoverallstrategicaimsandobjectivessetbythestrategicmanager.Internal:Thebudgets.Ifthecompanyhasabudgetprocessitwillbeabletocontrolthebudgetandcontrolthecompany'scashposition.Andtheenterprisecapitalwillbecomemoreflexible.External:Iftheenterprisehasthefixedsuppliersitwillguaranteethequalityofenterpriseproductsandsaveoperatingtimethusenhancestheenterprisethecompetitiveabilityandincreasemoreprofits.OperationalManagementTheoperationalmanageristhefirstlinemanagerorsupervisor.Theyareresponsiblefortheday-to-dayoper甘onsofthebusiness.Internal:Iftheenterprisest仔attendancerecordev叩daitcanworkoutaplanforamoreperfectplanaccordingtotheinformationsothatemployeesworkmoreicienl.External:Thecustomerneeds.Iftheenterpseunderstandcutomerneeds，itsproductstoattractcustomersandincreaseincome.SeniorManagementStrategicTactical

MiddleManagementOperationalQuestion2:Enterpriseresourceplanningisacross-functionalenterprisesytemdrivenbyannegratedsuiteofswaremodulesthatsupportsthebasicinternalbusinessproωssesfampan."ERPgivesacompanyanintegrtedreal-timeviewof怡corebusinessprocessessuchasproductionorderprocessingandinventorymanagementtiedtogetherbyERPapplicationssoftwaeandacommondatabasemaintainedbyadatabasemanagementsystem.ERPsystemstrackbusinessresources(suchascashrawmaterials，andproductioncapacity)andthestatusofcommitmentsmadebythebusiness(suchascustomerorderspurchaseordersandemployeepayroll)nomatterwhichdepartment(manufacturingpurchasingsalesaccountingandsoon)hasenteredthedataintothesystem.ERPfacilitatesinformationf10wbetweenallbusinessfunctionsinsidetheorganizationandmanagesconnectionstooutsidestakeholders.(Wikipedia2013)Thisinformationsystemwouldsupportdecision-makingatstrategiclevels.ERPprovidessupporttoupperlevelmanagementtoprovidethemwithcriticaldecisionmakinginformation.Thisdecisionsupportallowstheupperlevelmanagementtomakemanagerialchoicesthatenhancethebusinessdowntheroad.ERPalsocreatesamoreagilempanythatbetteradaptstochange.ERPmakesacompanymoref1exibleandless時gidlystructuredsoorganizationcomponentsoperatemorecohesivelyenhancingthebusiness斗nternallyandexterna1y.ERPcangreatlyimprovethequalityandefficiencyofabusiness.Bykeepingacompany'sinternalbusinessprocessrunningsmoothlyERPcanleadtobeteroutputsthatenefitteompanyshasutorervceandmanufacturng.Customerrelationshipmanagementisamodelformanagingacompanysinteractionswithcurrentandfuturecustomers."Itinvolvesusingtechnologytoorganizeautomateandsynchronizesalesmarketingcustomerserviceandtechnicalsuppo凡(Wikipedia2013)Thisinformationsystemwouldsupportdecision-makingatoperationallevels.AccesscontroliscrucialfortheSCMtool.Ontheonehandsincethisisteamdevelopmentmayneedtolimitcertainmembersoftheauthority;Thesub-projectoftheespeciallybigprojectstendtobeinvolvedinoutsourcingattheendofthealignmentstagewillinvolvealotofdifferentunitsneedmorerightsmanagement.Accesscontrolontheotherhand，alsoreducedthepossibilityofwrongoperationindirectimprovetheavailabilityoftheSCMtool.SCMtoolsrecordprogramsandfilesmodifiedtectorytrackchangeinformatonmakethesoftwaredevelopmentworkcompletedinBaselie(Baseline)gradualw弘avoidingtheutrolledsoftwaredevelopmetsituationmakedevelopmentstatusinorder.Suplychainmanagementisthemanagementoftheflowofgoods.Itincludesthemvemetandstoragefrawmaterials，work-in-processinventorandfinishedgoodsfrompointoforigintopointofconsumption."Interconnectedorintlinkednetworkshannelsandnodebusinessesareivolvedintheprovisionofproductsandserviesrequiredbyendcustomersinasupplychain.Supplychainmanagementhasbeendefinedasthe"design，plannexecutioncontrolandmonito時ngofsupplyhaintitieswiththeobjectiveofcreatingnetvaluebuilngacompetitiveinfrastructureleveragingworldwide logistics，synchronzingsupplywithdemand andmeasuringperformanceglobally"(Wikipedia2013)Thisifortontemwouldsupprtecii-akingatoationevs... CRMsotnyonenhefaefcusomrmretgdsriedepartment，alsoisabunessdepartmentscanshareinformationandresourcespl仔'ormfortheautomationwork，inordertomaximizetheminingandcoordinationofenterpriseresources，expandthesurvialspaceandpotential.CRMiscustomerinformationintopositecustomerrelationspandtheworking processoftheccle.ThroughtheCRMcanmoretrulyomprehensivecolletionanalysisofustomerinformationtoprvidecustomerswithmulti-angleall-roundservice.Question3:TheDataProtectionAct1998isaUnitedKingdomActofParliamentwhichdefinesUKlawontheprocessingofdataonidentifiablelivingpeople.ItisthemainpieceoflegislationthatgovernstheprotectionofpersonaldataintheK.AlthoughtheActitselfdoesnotmentionprivacitwasenactedtobringUKlawintolinewiththeEUdataprotectiondirectiveof1995whichrequiredMemberStatestoprotectpeople'sfundamentalrightsandfreedomsandinparticulartheirrighttoprivacywithrespecttotheprocessingofpersonaldata."(Wikipedia2013)1thinkitnecessaforenterprisestousetheAct.Itcanbetterprotectcorporatedataandinformationtoreducealotofbusinessrisk.TheCopyrightDesignsandPatentsAct1988(c.48)alsoknownastheCDPAisanActoftheParliamentoftheUnitedKingdomwhichreceivedRoyalAssenton15November1988.Itreformulatesalmostcompletelythestatutorybasisofcopyrightlaw(ncludingp斤rmingrights)intheUnitedKingdom，whihhauntilthenbeengvernedbytheCoyrightAct1956c.74.ItalsocratesanregterddsignrightandoainsanumberofmodfictonstothelawoftheUnitedKingdomonRegisteredDesignsandpatents."(Wikipedia2013)1suggestitnecessaryforenterprisestousetheAct.Itcanhelpenterpsestobetterprotectandincreasetheirowninterests.Part2:DescribeandevaluatedatacommunicationsystemsandnewICTinnovations.Question1:Compareandcontrastthreedatacommunicationsystems.Alocalareanetwork(LAN)isanetworkthatconnectscomputerswithinalimitedgeographicaldistrictusuallywithinanindependentofficeorbuilding.WideAreaNetwork(AN)alsocalledRemoteComputerNetworkthescopeofitslargest，generallycanbefromafewtensofkilometerstotensofthousandsofmiles.Establishedanationalorinternationalnetworkisawideareanetwork.Inawideareanetwork，usedforthetransmissionofcommunicationsdevicesandtransmissionmediumcanbeprovidedbythetelecomsector.(NWPU2013)TheIternetisaglobalsystemofinterconnectedcomputernetworksthatusethestandardInternetprotocolsuite(TCP)toserveseveralbillionusersworldwide.Itisanefworkofnefworksthatconsistsofmillionsofprivatepublic，academicbusinessandgovernmentnetworksoflocaltoglobalscopethatarelinkedbyabroadarrayofelectronicwirelessandopticalnetworkingtechnologies.TheInternetcarriesanextensiverangeofinformationresourcesandservicessuchastheinter-linkedhypertextdocumentsoftheWorldWideWeb(WW)theinfrastructuretosuppo時emailandpeer-to-peernetworks."Forexample，MicrosoftServiceNetworkandEmailpassedthroughtheInternt.(ikipedia2013)Compare:Alocalareanetworkisanetworkwithinalimiteddistanceusuallyononegeographicalsite.TheWideAreaNetworkislargerthanlocalareanetwork.TheInternetisglobalthemostwiderange.(IT1682011)Thethreedatacommunicationsystemshavethemselvesadvantagessoitshouldbecombinedwitheachotherthedevelopmentofenterpriseswillbebetter.Question2:DescribetwobenefitsforeachofthethreedatacommunicationsystemsforBW.Localareanetwork:Low-Ievelprot1isSimple.Inthelocalareanetwork(LAN)duetotheshortdistanceandtimedelayissmalllowcostghtransmissionrate，highreliabilit，sothechannelutilizationhasnotconsideredthemainfactorssothelow-Ievelprotocolissimple.Becauseofthecloserangetransmissionsotheerrorrateisve叩lo.WideAreaNetwork:Itstransmissionspeedisbetlerandtransmitslargeamountsofdata.Itstransmissionrangeiswider.Internt:TheInternetprovidesabundantinformationresourcesandapplicationservices.Notonlyitcantransmittheinformationsuchastextvoiceimage，andthousandsofmilesawaypeoplecancar叩outreal-timeconversationsovertheIntemetonlineetc.TheIntemetistheworld'smostopencomputernetwork.Everycomputeraslongasthesuppo時ofTCIlPprotocolnbeconnectedtotheInternet，torealizeinformationresourcessharingetc.(100XUEXI2010)Question 3: Identify and evaluate three threats tosecurityof networkedinformationandthesecurityproceduresthatwouldbeappropriateforBWtoadot.Fire:Fireistopointtointimeandspacecausedbytheburningoutofcontrol.Amongvarouskindsofdisasterfireisthemostoftenthemostcommonthreattopublicsafetyandsocialdevelopmentofoneofthemajordisasters.Enterprisesshouldbeinstalledintheindoorfirewaterspraynozzle;policyformulationaboutSmokingisprohibitedandsetupevacuationpassageway.Thiscanbetterreduωthepossibilityoffire.Theft:Incommonusagetheftisthetakingofanotherperson'spropertywithoutthatperson'spermissionorconsentwiththeintenttodeprivetherigulowneroft.Enterprisesshouldhiresecurityguardsandinstallcamerasatindoorssothatwecanbetteravoidthethreatofthethief.Viruses:Acomputervirusisatypeofmalwarethatwhenexecuted，replicatesbyinsertingcopiesofitself(possiblymodified)intoothercomputerprogramsdatafilesorthebootsectoroftheharddrive;whenthisreplicationsucceedsthe仔'ectedareasarethensaidtobe"infected"Enterprisesshouldemploynetworksecurityengineerandsetupthefirewalltopreventvirusintrusion.Questio 4: 'Identify and evaluate three !ITCinnovationsintermsoftheirrelevancetotheneedsofBtheirmanagersandstaff.ieoerInternetPtoc:eoverIternetPool(oIP)samethodology and group of technologies for the delivery of vocecommunicationsandmultimediasessionsoverInternetProtocol(IP)networks，suchastheInternt.OthertermscommonlyassociatedwithVolPareIPtelephonyInternettelephonyvoiceoverbroadband(VoBBbroadbandtelephonyIPcommunicationsandbroadbandphoneservice."(Wikipedia，2013)ThegreatestbenefitofVoiceoverInternetProtocolisve叩cheap.Thiswillsavemoneyforthecompany.VoiceoverInternetProtocolservicesisvaried.VoiceoverInternetProtocoltransmissionmediaisdiversification.Cloudcomputing:Cloudorsomethingbeinginthecloudisanexpressionusedtodescribeavarietyofdifferenttypesofcomputingconceptsthatinvolvealargenumberofcomputersconnectedthroughareal-timecommunicationnetworksuchastheInternt"(Wikipedia2013)Securitcloudcomputingprovidesthemostreliableandsecuredatastoragecenter;usersdon'thavetoworryaboutdatalosssuchasvirusinvasionoftrouble.Conveniencecloudcomputingequipmentrequirementsforclientsisthelowestisthemostconvenientforyoutouse.TencentQQ:TencentQQistencentdevelopedinternet-basedinstantmessaging(1M)software.SupporttencentQQonlinechatvideophone，point-topointbreakpointcontinuinglyfiles，sharefilesnetworkharddisk，custompanelQQE-mailandotherfunctionsandcanbeconnectedtothemobilecommunicationterminalandothercommunicationmethods.' EnterprisescanuseQQtocommunicatewithstaffotherenterprises.InformationtransferfastSendingandreceivingmessageimmediately.Enterprisescanusevoiceandvideochatfacetofacethefunctionisverycomprehensive.Andthesearefree.ReferenceWikipedia，2013，Enterprise resource planning [online]，available t:<http://enwikipedia.org/wiki/Enterprise_resourc_lanning> [accessed 飛巳October