DB43-T 2436-2022村（社區(qū)）綜合文化服務中心建設與服務規(guī)范

ICS03.080

CCSA16

43

湖南省地方標準

DB43/T2436—2022

村（社區(qū)）綜合文化服務中心

建設與服務規(guī)范

Specificationofconstructionandserviceforvillage(community)

integratedculturalservicecenters

2022-10-10發(fā)布2023-01-10實施

湖南省市場監(jiān)督管理局發(fā)布

DB43/T2436—2022

目次

前言························································································································Ⅲ

1范圍·····················································································································1

2規(guī)范性引用文件······································································································1

3術語和定義············································································································1

4總則·····················································································································1

5基本要求···············································································································1

5.1設置要求·········································································································1

5.2基本職能·········································································································1

6場地建設要求·········································································································2

6.1基本要求·········································································································2

6.2選址要求·········································································································2

6.3建筑要求·········································································································2

6.4服務設施設備要求·····························································································3

6.5引用標識·········································································································3

7服務內(nèi)容···············································································································3

7.1陣地服務·········································································································3

7.2書刊借閱·········································································································4

7.3數(shù)字化服務······································································································4

7.4文化傳承與創(chuàng)新································································································4

7.5政策宣傳教育服務·····························································································4

7.6公益便民服務···································································································4

8人員保障···············································································································4

8.1人員配備及要求································································································4

8.2人員培訓·········································································································5

8.3群眾業(yè)余文藝團隊·····························································································5

9安全管理···············································································································5

10服務評價與改進····································································································5

10.1服務評價·······································································································5

10.2服務監(jiān)督與改進······························································································5

附錄A（資料性）服務中心各類活動項目·······································································6

參考文獻····················································································································7

I

DB43/T2436—2022

前言

本文件按照GB/T1.1—2020《標準化工作導則第1部分：標準化文件的結構和起草規(guī)則》的規(guī)

定起草。

請注意本文件的某些內(nèi)容可能涉及專利。本文件的發(fā)布機構不承擔識別專利的責任。

本文件由湖南省文化和旅游廳提出并歸口。

本文件起草單位：湖南省文化和旅游廳、湖南金智標準科技發(fā)展有限公司。

本文件主要起草人：龔鐵軍、葉建武、楊菁、楊會鍵、姜海彬、鄧偉林、楊鐵軍。

III

DB43/T2436—2022

村（社區(qū)）綜合文化服務中心建設與服務規(guī)范

1范圍

本文件規(guī)定了湖南省村、社區(qū)綜合文化服務中心（以下簡稱“文化服務中心”）總則、基本要求、

場地建設要求、服務內(nèi)容、人員保障、安全管理及服務評價與改進等內(nèi)容。

本文件適用于湖南省村、社區(qū)綜合文化服務中心的建設與服務。

2規(guī)范性引用文件

下列文件中的內(nèi)容通過文中的規(guī)范性引用而構成本文件必不可少的條款。其中，注日期的引用文件，

僅該日期對應的版本適用于本文件；不注日期的引用文件，其最新版本（包括所有的修改單）適用于本文件。

DB43/T2070—2021鄉(xiāng)鎮(zhèn)綜合文化服務中心建設與服務規(guī)范

3術語和定義

DB43/T2070—2021界定的以及下列術語和定義適用于本文件。

3.1

村（社區(qū)）綜合文化服務中心village(community)comprehensiveculturalservicecenter

建立在村（社區(qū)）設立的保障公民基本公共文化權益的服務場所，用以支持村（社區(qū)）開展宣傳文

化、黨員教育、科學普及、普法教育、體育健身、文旅咨詢以及其他公共服務等多功能于一體的基層綜

合文化服務中心。

4總則

4.1文化服務中心的建設應堅持合理規(guī)劃和科學布局的原則。根據(jù)區(qū)位條件、經(jīng)濟狀況、人口規(guī)模等

實際情況，因地制宜、整合資源、合理設計。

4.2文化服務中心的服務應堅持公益性、基本性、均等性和便利性的原則。

4.3服務設施設備應便于使用和管理，宜應用信息化技術提供服務。

4.4應提供便捷的服務設施和安全、整潔、舒適的服務環(huán)境，提升群眾滿意度。

5基本要求

5.1設置要求

按行政區(qū)劃分，一個行政村（社區(qū)）應設置一個文化服務中心，區(qū)域較大的可設置1個以上文化服

務中心。

5.2基本職能

5.2.1應整合各級各類面向基層的公共文化資源。

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DB43/T2436—2022

5.2.2文化服務中心職能包括但不限于：

——為群眾提供多功能文化服務，包括開展宣傳文化、黨員教育、科學普及、普法教育、體育健身、

文旅咨詢以及其他公共服務等；

——開展基層黨員宣傳教育工作；

——開展文旅咨詢服務工作；

——配合做好其他公共服務。

6場地建設要求

6.1基本要求

6.1.1文化服務中心可依托村（社區(qū)）黨組織活動場所綜合服務設施、文化活動室、閑置中小學、新

建住宅小區(qū)公共服務配套設施以及其他綜合公共服務設施進行建設。

6.1.2文化服務中心改建或擴建項目，應充分利用原有場地和設施，采取盤活存量、調(diào)整置換、集中

利用等方式進行建設。

6.1.3文化服務中心宜與旅游景點等當?shù)靥厣宋木坝^融合建設，打造本地特色文化旅游品牌。

6.1.4村（社區(qū)）行政區(qū)劃調(diào)整時，應尊重當?shù)匚幕曀?，盡量保留原有公共文化服務設施，方便群

眾參與文化活動。

6.2選址要求

6.2.1文化服務中心宜選擇人口相對集中、輻射功能較強、方便村（居）民辦事、活動的地方；宜與

村（居）民生活中心區(qū)和其他公共服務中心等統(tǒng)籌規(guī)劃、相近安排。

6.2.2建設場地應無地質災害、高壓電纜等安全隱患，符合安全、衛(wèi)生和環(huán)保標準的要求。

6.3建筑要求

6.3.1文化服務中心外觀應簡樸整潔大方，與周邊環(huán)境、村莊風貌等相協(xié)調(diào)，宜結合當?shù)孛袼孜幕?/p>

環(huán)境特色進行美學設計。

6.3.2文化服務中心文化活動廣場建筑面積宜不小于500m2，其他各功能區(qū)建筑面積總和宜不小于

200m2，偏遠山區(qū)不具備建設條件的，應根據(jù)實際條件酌情安排。各功能區(qū)的面積配置宜參見表1。

表1功能區(qū)面積

功能區(qū)名稱面積/m2

多功能文化活動室≥70

培訓教室≥50

書刊閱覽室≥30

其他活動區(qū)域（廣播室、展覽室、宣傳欄等）≥50

6.3.3文化服務中心應根據(jù)其建設規(guī)模、環(huán)境要求和功能需求合理配置衛(wèi)生設備、電氣設備、通信設

備、信息設施設備、空調(diào)設備、消防與安全設備。

6.3.4建筑的構造、設施設備的配置等應符合相關安全和環(huán)保要求，并考慮老年人、殘障人士、嬰幼

兒、孕婦等群體的特殊需求。

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6.4服務設施設備要求

6.4.1基本服務設施設備配置要求見表2。

表2基本服務設施設備配置表

功能區(qū)名稱具體配置

簡易戲臺長10米、寬5米、高0.8米

健身服務點一個籃球場、二個乒乓球臺、一套體育健身器材等

文化活動廣場

當?shù)厝宋臍v史、本土人士詩詞書畫攝影、開展群眾文體活動剪影、新農(nóng)村

宣傳欄

建設資料變化展示、村政務公開信息等

運動場所籃球場、氣排球場

文化器材燈光、音響、樂器、服裝、道具等

多功能文化活動室

與具體文化活動開展相匹配的設施設備、圖片、宣傳標識牌等

培訓教室課桌椅不少于20套，配備電視、電腦、投影儀等

書刊閱覽室書架、書柜、閱覽桌椅、圖書2500冊以上、報刊10種以上

公共數(shù)字服務設備拍攝設備、公共網(wǎng)絡等

其他設施設備廣播器材一套廣播設備

導游導覽設備文旅咨詢服務臺或導游導覽設施、文旅信息資料展示臺（架）

6.4.2文化服務中心配置的設施、設備和圖書等資源應按照國家和省有關規(guī)定辦理資產(chǎn)登記及相關手

續(xù)，依法管理，確保國有資產(chǎn)安全、完整和有效使用。

6.5引用標識

6.5.1服務中心應在主體建筑外設立明顯的單位標識及導向標識，文化服務中心入口應設置場所布局

圖，各功能用房應設有醒目的標識。

6.5.2專用設施設備應在醒目位置標明使用方法和注意事項。

6.5.3無障礙設施應設置專用標識。

7服務內(nèi)容

7.1陣地服務

7.1.1文化服務中心應向群眾免費開放，在醒目位置標明服務內(nèi)容、開放時間、樓層設施功能分布圖、

聯(lián)系方式和注意事項。實行錯時開放，提高利用效率。因設施維修等原因需要暫時停止開放的，應當提

前向社會公示。

7.1.2每周開放時間不應少于42小時、年開放時間應不少于300天，且法定節(jié)假日和學校寒暑假期間，

應適當延長開放時間。

7.1.3每年應組織面向全村（社區(qū)）群眾開展綜合性的大型文化活動不少于1次。

7.1.4每年舉辦單項性文體娛樂活動不少于4次，開展各類活動項目可參見附錄A。

7.1.5應設有文化志愿者導引臺，重點圍繞老年人、未成年人、殘障人士、農(nóng)民工和農(nóng)村留守婦女兒

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童等群體的特點與需求，提供相應的公共文化服務。

7.2書刊借閱

7.2.1書刊閱覽室應提供閱覽、借閱等服務。

7.2.2年更新圖書種數(shù)應不少于60種，開展閱讀分享活動次數(shù)不少于4次。

7.3數(shù)字化服務

7.3.1應提供應急廣播、農(nóng)村數(shù)字電影放映等服務。

7.3.2宜配備主服務器在內(nèi)的電腦，包括配套桌椅、開通互聯(lián)網(wǎng)、提供免費上網(wǎng)服務等。

7.3.3宜利用數(shù)字化設備或數(shù)字資源，開展線上全民閱讀推廣或藝術普及活動。

7.3.4宜利用多種數(shù)字服務終端使群眾通過掃碼或關注隨時隨地能獲取文化和旅游服務。

7.4文化傳承與創(chuàng)新

7.4.1應積極利用當?shù)貎?yōu)秀文化遺產(chǎn)資源，通過生產(chǎn)性保護等方式，推進文化資源與旅游業(yè)、文化創(chuàng)

意產(chǎn)業(yè)與美麗鄉(xiāng)村建設相結合。

7.4.2宜有一定數(shù)量的民俗文化展品，可利用傳統(tǒng)節(jié)日和當?shù)孛袼谆顒娱_展展示展演活動。

7.4.3有傳承項目或傳承人的每年舉辦非遺活動(含表演、展覽、比賽、傳承培訓)應不少于3次。

7.4.4有傳承項目或傳承人的應建立比較完整的民間藝術、非物質文化遺產(chǎn)檔案。

7.5政策宣傳教育服務

7.5.1應利用宣傳欄、展示墻、文化課堂、道德講堂以及網(wǎng)絡等平臺，采取政策解讀、專題報告、百

姓論壇等形式，開展社會主義核心價值觀學習教育，宣傳重大改革措施及惠民政策。

7.5.2應發(fā)揮黨員干部現(xiàn)代遠程教育網(wǎng)絡以及文化數(shù)字信息服務點、公共服務綜合信息平臺的作用，

開展基層黨員教育活動。

7.5.3應通過舉辦道德模范展覽展示、巡講巡演等活動，以身邊人講身邊事、身邊事教身邊人，培養(yǎng)

人民群眾健康的生活方式和高尚的道德情操，推進文明村鎮(zhèn)、文明社區(qū)創(chuàng)建和鄉(xiāng)賢文化建設，引領社會

文明風尚。

7.6公益便民服務

7.6.1應定期開展科學素質行動、法治宣傳教育和群眾性法治文化活動，提高基層群眾的科學素養(yǎng)和

法律意識。

7.6.2應積極開展藝術普及、全民閱讀、法治教育、科學普及、防災減災知識技能和就業(yè)技能培訓等，

傳播科學文化知識，培育法治觀念，提高群眾綜合素質。

7.6.3宜結合當?shù)攸h委和政府賦予的職責任務，與村民自治等基層社會治理體系相結合，開展就業(yè)社

保、養(yǎng)老助殘、婦兒關愛、人口管理等其他公共服務和社會管理工作，推廣一站式、窗口式、網(wǎng)絡式綜

合服務，簡化辦事流程，為群眾提供便捷高效的服務。

8人員保障

8.1人員配備及要求

8.1.1文化服務中心管理人員應具備相應的組織能力和群眾工作能力，宜具備大專以上文化程度。

8.1.2少數(shù)民族自治地區(qū)文化服務中心宜配備熟悉本地少數(shù)民族語言文字的工作人員。

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8.1.3有地方方言需要的地區(qū)應配備一定比例的熟悉方言的工作人員。

8.1.4文化服務中心應至少配備1名以上專兼職工作人員。

8.1.5應鼓勵“三支一扶”大學畢業(yè)生、大學生村官、志愿者等專兼職從事村級綜合文化服務中心管

理服務工作。

8.2人員培訓

文化服務中心專兼職人員應每年繼續(xù)教育和業(yè)務培訓，且培訓時間不少于5天。

8.3群眾業(yè)余文藝團隊

文化服務中心應建立1支以上相對穩(wěn)定并經(jīng)常開展活動的文藝團隊。

9安全管理

應符合DB43/T2070—2021第9章規(guī)定。

10服務評價與改進

10.1服務評價

可采取以下方式開展服務評價：

——召開座談會，征求相關方意見；

——采取發(fā)放調(diào)查問卷、電話回訪、互聯(lián)網(wǎng)征集等方式，定期開展村（居）民滿意度調(diào)查，對村（居）

民反饋得信息進行收集、整理、分析。

10.2服務監(jiān)督與改進

應符合DB43/T2070—2021第10.2、10.3條規(guī)定。

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附錄A

（資料性）

服務中心各類活動項目

服務中心各類活動項目見表A.1。

表A.1各類活動項目

序號文化活動體育活動其他文體活動

籃球、排球、羽毛球、乒乓球等

1群眾性歌舞大賽詩歌朗誦、書畫、攝影比賽

球類比賽

拔河、踢毽子、打陀螺、踩高腳

2參加文藝匯演體育競技比賽

比賽

廣場（舞）健身（操）、銅管樂、

3健步行、騎行、短跑、趣味運動各項文體賽事活動

吹打樂民樂比賽

組織文藝骨干參加專業(yè)培訓和外

4人才培訓，藝術指導象棋、跳棋、軍棋、圍棋比賽

出觀摩學習

5非遺文化展示展覽傳承活動登山、釣魚、游泳等健身活動當?shù)靥厣乃嚤硌?/p>

6讀書分享、猜謎

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參考文獻

[1]文化和旅游部、國家發(fā)展改革、委財政部《關于推動公共文化服務高質量發(fā)展的意見》（文旅

公共發(fā)〔2021〕21號）

[2]中共湖南省委辦公廳《湖南省人民政府辦公廳關于加快構建現(xiàn)代公共文化服務體系的實施意

見》（湘辦發(fā)〔2015〕39號）

[3]湖南省人民政府《辦公廳關于推進基層綜合性文化服務中心建設的實施意見》（湘政辦發(fā)

〔2016〕48號）

[4]《湖南省基本公共服務標準（2021年版）》（湘發(fā)改社會規(guī)〔2021〕813號）

[5]《中華人民共和國公共文化服務保障法》

[6]GB/T38699—2020村級公共服務中心建設與管理規(guī)范

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目次

前言························································································································Ⅲ

1范圍·····················································································································1

2規(guī)范性引用文件······································································································1

3術語和定義············································································································1

4總則·····················································································································1

5基本要求···············································································································1

5.1設置要求·········································································································1

5.2基本職能·········································································································1

6場地建設要求·········································································································2

6.1基本要求·········································································································2

6.2選址要求·········································································································2

6.3建筑要求·········································································································2

6.4服務設施設備要求·····························································································3

6.5引用標識·········································································································3

7服務內(nèi)容···············································································································3

7.1陣地服務·········································································································3

7.2書刊借閱·········································································································4

7.3數(shù)字化服務······································································································4

7.4文化傳承與創(chuàng)新································································································4

7.5政策宣傳教育服務·····························································································4

7.6公益便民服務···································································································4

8人員保障···············································································································4

8.1人員配備及要求································································································4

8.2人員培訓·········································································································5

8.3群眾業(yè)余文藝團隊·····························································································5

9安全管理···············································································································5

10服務評價與改進····································································································5

10.1服務評價·······································································································5

10.2服務監(jiān)督與改進······························································································5

附錄A（資料性）服務中心各類活動項目··············