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文檔簡介
BEC-II
Unit2BCorporatehospitality
公司商務(wù)招待(商務(wù)禮儀)(商務(wù)接待)1PPT學習交流TeachingObjectiveToenableSstotalkaboutcorporatehospitalityTopracticereadingforgistandspecificinformationToraiseawarenessofformalversusinformallanguageinlettersToreviewlanguageformakinganddealingwithinvitationsTopracticewritingaletterofacceptance2PPT學習交流UnitoverviewMixingbusinesswithpleasure:Speakingofsuitablewaysofentertainingcorporateguestsanddiscussingadvantageanddisadvantageofmixingbusinesswithpleasure;Readinganarticleaboutbusinesssocializing.Arrangingacompanyvisit:Readingofaninvitationletter,Languagefocusandwritingaletterofaceptance3PPT學習交流Content
MixingbusinesswithpleasureArrangingacompanyvisit4PPT學習交流Mixingbusinesswithpleasure
VocabularyOralPracticeReadingComprehensionOralpracticeSupplementaryreadingSupplementaryaudio5PPT學習交流Vocabulary1-2
corporatehospitality商務(wù)接待,企業(yè)社交tip技巧,竅門,忠告tobeinneedof需要businessobjectives商務(wù)目標socialsetting社交場合trainingconsultants培訓(xùn)咨詢corporateevents商務(wù)活動asocialevent社交活動accommodation住處poortiming時間不當6PPT學習交流Vocabulary2-2salesfigure銷售數(shù)字therecipeforsuccess成功秘訣establish/buildagoodbusinessrelationship建立良好的商務(wù)關(guān)系tradefair貿(mào)易會fashionsportswear運動時裝teenage少年productionmethods生產(chǎn)方式headoffice總部designteam設(shè)計小組marketingandsalesdirectors營銷和銷售部門的主管induetime
經(jīng)過一段時間,到適當?shù)臅r候7PPT學習交流8PPT學習交流OralPractice1-2Readtheprofilesofthebusinesspeoplebelow.Choosewaysofentertainingthemformthefollowinglist.9PPT學習交流OralPractice2-2Aroundofgolf一場高爾夫球Asightseeingtourofthecity城市觀光游Avisittoasportsevent觀看體育賽事Ashoppingtrip購物游fact-findingmission情況考察offeryourcompanyasubstantialcontract為您的公司提供一份客觀的合同toplaceanorderwith……向……定購avaluedcustomer有價值的客戶finaliseoneortwosmalldetailsconcerning…
對與……有關(guān)的一兩個詳細情況做出最后決定。amanufactureroffashionsportswear時裝運動服生產(chǎn)商atwo-daystopover
為期兩天的中途停留注:(乘飛機作長途旅行中)中途下機逗留,中途短暫停留10PPT學習交流Reference:afact-findingmissionenablesbusinessmentounderstandthecompany實地考察能使商人們了解公司
invitehimtoaroundofgolf邀請他去打一場高爾夫球
befithissocialstatus適合他的社會身份
facilitateone-to-oneconversation有利于一對一交流
takeitasachancetostrengthenbusinessties把此作為加強交流的機會
havetherightatmospheretotalkaboutbusiness有恰當?shù)恼務(wù)撋虅?wù)的氣氛
canconcentrateontheworkwithoutdistractionachancetoknowtheotherpeoplebetter11PPT學習交流ReadingComprehensionTextTexttranslationWordsandexpressionsReadingcomprehensionexerciseReadthearticleandthinkaboutwhichwaysofentertainingbusinessclientsarementioned.12PPT學習交流Text1-7Trainingtobeentertainingandmakingitpay
DianeSummerspicksupsometipsonhowhostsandclientscanmixbusinessandpleasuremoreeffectively.Chinese13PPT學習交流Text2-7Gotalunchwithaclientorcontacttoday?Areyousureyourobjectivesofthemealareclear?Ifyouranswertothelastquestionisyes-havingsomenicefoodandgettingtoknowtheotherpersonalittlebetter,youcouldbeinneedofatrainingcourse.Fortunately,oneisnowavailable.Called‘influencinginaSocialContext’,thethree-dayprogrammerunbyHuthwaite,theUK-basedtrainingconsultants,willgiveyoutheknowledgeandskillstoplanandachieveobjectivesinasocialsettingwhileensuringthatyourclientsandprospectsstillenjoythemselves.Chinese14PPT學習交流Text3-7Thefirstthingthecoursestressisthatthereisnopointintakingclienttoarugbymatchifyouarehopingtohavesomeone-to-oneconversations.Instead,useasportingeventortheopera,forexample,asa‘hook’,thenarrangeamealafterwardsforthemoreintimatediscussionsaboutyourcompany’soutstandingrecord,orwhateverbusinessitisthatyouwishtodo.Chinese15PPT學習交流Text4-7Anothercommonmistakemanybusinessmakeittosendstafftocorporateeventswithouttellingthemwhytheyarethereorwhattheyshoulddo.Itisnotsurprisingthattheyseethisasachancesimplytostandaroundhavingfreedrinksonthecompanyandchattingtoeachotherratherthantalkingtoclients.Everyonefeelsuncomfortableinthissituation.Chinese16PPT學習交流Text5-7Also,manybusinesspeopleseemtobeafraidofmentioningtheword‘business’atcorporateevents.Yetoomuchsocialchit-chatandgetting-to-know-youtypeconversationaddsuptomissedopportunities.Corporateeventsneedtobeseenforwhattheyare-businessmeetinginasocialsetting.Chinese17PPT學習交流Text6-7Afurtherdifficultyliesindecidingexactlywhenyourbringupthematterofbusinessatsocialevent.Somepeoplesimplyhavepoortiming.Whatclientwantstospendaneveningatthetheatrelisteningtoyouwhisperhalf-yearsalesfiguresintohisear.Nomatterhowexcitingyoumaythinktheyare?Chinese18PPT學習交流Text7-7AccordingthePeterBelseyfromHuthwaite,therecipeforsuccessandthekeytoestablishingorbuildingagoodbusinessrelationshipseemstobetheabilitytomix‘social’conversationwith‘purposeful’conversationandtomovesmoothlyandeffortlesslybetweenthetwo.So,ifyou’rehavinglunchwithaclienttoday,……Chinese19PPT學習交流Wordsandexpressions1-7Pickup這個短語是“學會,學到”的意思,比如:ShesoonpickedupFrenchwhenshewenttoliveinFrance.她到法國居住后很快就學會了法語。另外,pickup還有一個常見的意思,那就是“接某人”,比如,pickmeupattheairport.在機場接我。contact做名詞,意思是“熟人,在業(yè)務(wù)上有關(guān)系的人”,“可能有利用價值的人”(aperson,esp.inahighposition,whomyoucanusetoyourknowledgeinyourworkorsociallytogiveyouinformationorinstructions)例如,thecontactatcityhall在市政府工作的人20PPT學習交流Wordsandexpressions2-7available的意思是可以得到的。比如,alotfreeEnglishcoursesarenowavailableintheinternet.現(xiàn)在在網(wǎng)絡(luò)上有很多免費的英語課程。available這個詞很有用。比如說:Iamnotavailable.Iamalreadyengaged.不好意思。我已經(jīng)訂婚了。用這句話可以很明確地拒絕那些追求你的人。21PPT學習交流Wordsandexpressions3-7有兩個很重要的單詞,第一個是context:環(huán)境,背景,來龍去脈;前后關(guān)系.Youcanoftentellthemeaningofawordfromitscontext.我們往往可以從一個字的上下文知道它的意思。Crimehastobestudiedinitssocialcontext.研究犯罪活動必須聯(lián)系它們所在的社會背景。另外一個單詞是prospect.這是一個可數(shù)名詞,意思是“可能的/潛在的顧客”,“委托人或購買者”(apotentialcustomer,client,orpurchaser)比如:Thecarsalesmantalkedtoseveralprospects.那汽車銷售員和好幾個可能成為客戶的人談話。22PPT學習交流Wordsandexpressions4-7See……as……把……看作是……,認為。比如:Ididn’tseehisdeterminationasadefect.我不認為他的果斷是一種缺陷。Standaround閑站著,也可以寫成standabout.例如:don’tstandarounddoingnothing,givemeahandwiththeluggage.別閑站著啥也不干,幫我提提行李。類似的表達有sitaround/about閑坐著。
onthecompany在這段話中的意思是“由公司付錢”。我們也可以說:Thismealisonme.這頓飯我請客,我買單。Havinganothercoffeeonme.再來一杯咖啡,我買單。23PPT學習交流Wordsandexpressions5-7Beafraidofdoingsth害怕做某事:Iamafraidofspeakingtothepublic.我害怕在公眾場合講話。
Chit-chat是“非正式的閑聊”,也可以做動詞用。比如:wearejustchit-chatingaboutthisandthat.我們只是在隨便閑聊而已。
Addupto意味著,說明。比如:theiractionaddeduptoadeliberatefloutingofrules.他們的行動說明他們在故意違反規(guī)則。24PPT學習交流Wordsandexpressions6-7Liein(原因,答案,興趣等)在于……比如:Thecausesofthewarlieinthegreedandincompetenceofpoliticiansonbothsides.戰(zhàn)爭的起因在于雙方面政界人士的貪婪和無能。注意,如果指責任,選擇,決策等方面的關(guān)鍵在于某人,習慣上是用liewith。例如;Responsibilityforthedisastermustultimatelyliewiththegovernment.災(zāi)難的責任完全在于無能的政府。Thechoicelieswithyou.由你選擇。Somepeoplesimplyhavepoortiming.有些人總是提得不合時宜。25PPT學習交流Wordsandexpressions7-7Recipe是“處方,秘訣”的意思,比如Hethinkstheonerecipeforsuccessliesinhardwork.他認為成功的唯一訣竅在于勤奮。Thekeytoestablishingorbuildingagoodbusinessrelationship建立良好的商務(wù)關(guān)系的關(guān)鍵是…… 注意,這里的to是介詞,所以必須跟動名詞establishing和building連用。mix‘social’conversationwith‘purposeful’conversation把“社交活動”與“目的性對話”交織起來。又比如其它例子:mixbusinesswithpleasure.把公務(wù)和娛樂結(jié)合起來。26PPT學習交流ReadingcomprehensionexerciseUsingtheinformationinthearticle,completeeachsentencewithaphrasefromthelistReadthearticleagain.Choosethebesttitleforeachnumberedparagraph.27PPT學習交流Oralpracticebuildagoodbusinessrelationship建立良好的商務(wù)關(guān)系establishrapportwithclients與客戶建立聯(lián)系enhancemutualunderstanding增進相互理解amorecolorfullife更為豐富多彩的生活workandplayareone工作與休息融為一體difficultyofsroles角色交換的困難forgetyourrole忘記自己的角色toopreoccupiedwithyourwork對工作過于專心Speaking.Whataretheadvantagesanddisadvantagesofmixingbusinesswith
pleasure.把商務(wù)和娛樂結(jié)合的有利之處和不利之處是什么?參考詞匯和表達28PPT學習交流ArrangingacompanyvisitReadingcomprehensionReadingexerciseLanguagepointsWritingpractice29PPT學習交流ReadingcomprehensionReading.MrFellini,thePurchasingManagerofCuoreSportivo,hasreceivedthisinvitationfromAngelaGoddardofTrackplusLtd.Readherletter.Whatistheinvitationfor?LetterWordsandexpressions30PPT學習交流Letter1-4DearMrFellini,IwasdelightedtofinallymeetyouattheMilantradefairlastweekandIwouldliketothankyoufortheinterestyouexpressedinTrackplusandourrangeofchildren’sandteenagefashionsportswearandaccessories.31PPT學習交流Letter2-4wewouldliketoinviteyoutospendtwoorthreedaysintheUKtovisitourfactoryinOxfordandgiveyouanoverviewofourfacilitiesandproductionmethods.ThiswouldalsobeanopportunityforyoutovisitourHeadOfficeinLondontomeetourdesignteamandMarketingandSalesDirectorstodiscusscommonareasofinterest.32PPT學習交流Letter3-4Asyouwouldbeourguest,wewouldofcoursemeetallyourexpense.WecanalsoputacompanycaranddriveratyourdisposalduringyourstayinLondon.Ibelieveyoumentionedthatyouareakeentheatre-goer.Wewould,therefore,bepleasedtoarrangeforyoutoseeaWestEndPlayifthiswouldinterestyou.33PPT學習交流Letter4-4Letter4-4Intermsofpossibledates,wewerehopingthatwecouldarrangesomethingfortheendofthemonth.Iwouldbegratefulifyoucouldtellmeinthenextfewdaysifthiswouldbesuitableforyou.Pleaseletmeknow,however,ifyouwouldpreferalternativedates.IdohopeyourschedulewillallowyoutoacceptourinvitationIlookforwardtohearingfromyouinduecourse34PPT學習交流Wordsandexpressions1-4Ourrangeofchildren’sandteenagefashionsportswearandaccessories.這里的“range”一詞的意思是“(變化)范圍”。比如:awidepricerange極大的價格變化范圍。另外,teenage是形容詞,所以后邊直接跟名詞,35PPT學習交流Wordsandexpressions2-4Facilities是“設(shè)備”,“設(shè)施”的意思。一般都是用復(fù)數(shù)。例如:hospitalsandotherhealthcarefacilities醫(yī)院和其他的醫(yī)療保健設(shè)施。Meetallyourexpenses中的meet是“支付”,“付清”。例如:Canyoumeetthisaccount?你能付清這筆錢嗎?Put/leave/placesthatsb’sdisposal把某物交給某人自由處理。比如,我們還可以說,mylibraryisatyourdisposal.我的書房由你隨意使用。36PPT學習交流Wordsandexpressions3-4akeentheatre-goer中的keen意思為“對……入迷”。比如,heisakeengardener他是個園藝迷。在商務(wù)英語中,keen常常表示“激烈的,強烈的”。比如,akeencompetition激烈的競爭。Intermsof:從……的角度來看,(inrelationto;withreferenceto)比如:Intermsofnaturalresources,itisoneofthepoorestcountriesinWesternEurope.就自然資源而言,這是西歐最貧窮的國家之一。37PPT學習交流Wordsandexpressions4-4induecourse/time:經(jīng)過一段時間,到適當?shù)臅r候。比如:weshallnodoubtgettheinformationinduecourse.毫無疑問,我們到時候會得到信息的。38PPT學習交流Readingexercise1-2Readingexercise1-2Readthearticleagain.Arethefollowingstatementstrueoffalse?MrFellinifirstmetMsGoddardattheMilantradefair.MrFellinihasalreadyseenTrackplus’sproductionprocess.TrackpluswillpayforMrFellini’saccommodationexpenseonly.MsGoddardwouldlikeMrFellinitovisitattheendofNovember.MsGoddardissurethatthedateswillbeconvenientforMrFellini.答案:1true2false3false4true5false39PPT學習交流Readingexercise2-2Choosethemostappropriatephrase(AorB)tofilleachnumberedspaceintheletter.A.itwasreallygreatIwasdelightedA.we’dreallylikeyoutocomewewouldliketoinviteyou.A.IbelieveyoumentionedI’mprettysureyoutoldme.A.Iwouldbegratefulifyoucouldtellmeit’dbeniceifyoucouldletmeknow.A.I’mreallyhoping.Idohope.A.Ilookforwardtohearingfromyou.Pleasedropmealine.40PPT學習交流Languagepoints1-3Letterofinvitation邀請信中常見的句型ThefollowingphraseareusefulforformalwritteninvitationsInviting/offering發(fā)出邀請(注意:情態(tài)動詞的使用使語氣更加委婉)Weshouldliketoinviteyou……Weshouldbeverypleasedifyoucould
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