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AeronauticalDecision-MakingPart61/141ADM-CRMAsof:Dec14,2014LessonContentIntroductionCrewResourceManagement(CRM)&Single-Pilot(SRM)ResourceManagementHazard&RiskPAVEChecklistHumanBehaviorPerceive,Process,Perform(3P)Decision-MakingSituationalAwarenessRiskManagementPersonalMinimumChecklistSummary2LHI-PPL-S47-19BC-ADM-CRMIntroduction3LHI-PPL-S47-19BC-ADM-CRMCrewResourceManagement&SinglePilot4LHI-PPL-S47-19BC-ADM-CRMSingle-PilotResourceManagement(SRM)DefinitionHazard&RiskHazardousAttitudes&AntidotesRiskManagement5LHI-PPL-S47-19BC-ADM-CRMRiskAssessingRiskAssessingRiskLikelihoodofanEventSeverityofanEventMitigatingRiskIMSAFERiskManagement6LHI-PPL-S47-19BC-ADM-CRMMitigatingRisk-IMSAFEChecklist7LHI-PPL-S47-19BC-ADM-CRMPAVEChecklist8LHI-PPL-S47-19BC-ADM-CRMMitigatingRisk-PAVEChecklist(TEAM)9LHI-PPL-S47-19BC-ADM-CRMMitigatingRisk-PAVEChecklist(CARE)10LHI-PPL-S47-19BC-ADM-CRMHumanBehavior11LHI-PPL-S47-19BC-ADM-CRMAccidentFreeIndividualsAccidentProneIndividualsChainofevents(poorchoices)TheSuccessfulPilot5traitsofaccidentpronepilotsHumanBehavior12LHI-PPL-S47-19BC-ADM-CRM5traitsofaccidentpronepilotsDisdaintowardruleVeryhighcorrelationbetweendrivingrecordsandflyingrecordsandaccidents.“Thrillandadventureseeking”ImpulsiveratherthanmethodicalanddisciplinedbothintheirinformationgatheringandinthespeedofactionstakenDisregardfororunderutilizationofoutsidesourcesofinformation,includingothers(Co-pilots,CFIs,ATC,etc)AeronauticalDecisionMakingProcess&SRM13LHI-PPL-S47-19BC-ADM-CRMThePlanMissionorTaskPlanning,weather,fuel,Notams,pubs,etcThePlaneMechanical,databasecurrency,pilotproficiencyThePilotIMSAFEisagoodplacetostartThePassengersPressuretocompletetaskTheProgrammingReducedandincreasedworkloadADM-Perceive,Process,Perform(3P)14LHI-PPL-S47-19BC-ADM-CRMPerceiveDevelopSituationalAwareness(SA)IdentifyHazardswithflightandpilotProcessAssessRisk,Likelihood&SeverityofaneventPerformMitigate&ManageRiskImplementRiskControlMeasuresDecisionMakingProcessContinuousloopPerceiving,processingandperformthrough-outmissionADM-3PwithCARE&TEAMChecklist15LHI-PPL-S47-19BC-ADM-CRMHazardprocessing&Riskmanagement(3P)withCARE&TEAMCAREConsequencesAlternativesRealityExternalFactorsTEAMTransferEliminateAcceptorMitigateAutomaticDecisionMaking16LHI-PPL-S47-19BC-ADM-CRMAnalyticaldecisionmakingStressManagementUseofResourcesInternalResourcesExternalResourcesSituationalAwareness(SA)17LHI-PPL-S47-19BC-ADM-CRMSituationalAwarenessFlight,Pilot,Aircraft,Environment,andtypeofoperationObstaclestomaintainingSAFatigue,stress,&workoverloadWorkloadManagementManagingRisksObstaclestomaintainingSAObstaclesFatigueStressWorkoverloadPrioritizeDistractionsDivertsattentionBrokenGaugeFixationPrioritize18LHI-PPL-S47-19BC-ADM-CRMOperationalPitfalls19LHI-PPL-S47-19BC-ADM-CRMExperiencedPilotsClassicbehaviortrapsSUMMARYCrewResourceManagement(CRM)&Single-Pilot(SRM)ResourceManagementPAVEChecklistHumanBehaviorDecision-MakingProcessPerceive,Process,Perform(3P)Decision-MakingSituationalAwarenessPersonalMinimumChecklist(Handouts)20LHI-PPL-S47-19BC-ADM-CRM21Visi

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