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Unit3TravelAgencyandTourGuideLesson6TourGuideServiceⅠLesson5TravelAgencyLesson7TourGuideServiceⅡLesson5TravelAgencyGoalLearnthetravelproductsandservicessoldbytravelagencies.LookandLearnDialogueReadingLearnMoreNewWordsandPhrasesLookandLearnDialogueReadingLearnMore5NewWordsandPhrasesLookandLearnAtravelagencysellstravelproductsandservicesforairlines,cruiselines,railandbustransportationcompanies,hotelsandautorentalcompanies.Hereisapictureshowingtherelationshipoftheseorganizations.Pleasewritedownthenameofeachorganizationinthecorrectblank.airlinerailtransportationcompanyautorentalcompanytravelagencycruiselinehotel5Zoe是UStrip旅行社的接待員,她正在向Luca推薦洛杉磯和舊金山的旅游路線。Zoe:Hello,UStriptravelagency,mayIhelpyou?Luca:Yes.IwanttobookapackagetourforfourpeopletravelingfromL.A.toSanFranciscofor4days.I’dliketoknowtheitinerary,costsandserviceyouragencyoffers.Zoe:OK,sir.Wehavetwotypesof4-daypackagetours.Thepricesare$400and$600.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases5Zoe是UStrip旅行社的接待員,她正在向Luca推薦洛杉磯和舊金山的旅游路線。Luca:What’sthedifference?Zoe:Inthe$600package,webookyouabetterhotelandweofferyouachancetobeinaspecialevent.Luca:Ithinkbotharetooexpensive.Zoe:Sir,ourtravelagentsdoresearchforfareandscheduleinformationintheoff-season.Believeme,theyaregoodprices.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases5Zoe是UStrip旅行社的接待員,她正在向Luca推薦洛杉磯和舊金山的旅游路線。Luca:Doyouofferrentalcars?Iwanttotravelbyourselves.Zoe:Yessir.Youcancometoouragencyorgotoourwebsiteandrentacaronline.We’llalsogiveadviceaboutlocalweatherconditions,customsandattractionsforyou.Luca:Thankyouverymuch.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases5Candy是昆明青年旅行社的接待員,她正在為Jason推薦昆明的旅游路線。Candy:Hello,KunmingYouthtravelagency,whatcanIdoforyou?Jason:Hello.CanyourecommendsomeofthescenicspotsinKunming,DaliandLijiang?I’dliketojoinatourgroup.Candy:Sure.Thereisa5-daypackagetour.TherouteincludestheStoneForestinKunming,MountCangshan,ErhaiLake,ButterflySpringinDaliandtheAncientCityLijiang.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases5Candy是昆明青年旅行社的接待員,她正在為Jason推薦昆明的旅游路線。Jason:Soundsgreat.Howmuchwillitcost?Candy:4,000yuanforeachperson.Jason:Whatdoesitinclude?Candy:Itincludesyourairfare,hotelaccommodationandthemeals.Jason:OK.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases5A.Fillintheblanks.LookandLearnDialogueReadingLearnMoreNewWordsandPhrasespackagetourspecialevent

off-seasononline1.Hotelsofferlowerprices

.2.We’replanningtogoona(n)

holidaytoSouthKorea.3.Shehadaproblemwiththe

bookingsystem.4.Another

willtakeplaceduringthenightofAugust?fteenth.packagetourintheoff-seasononlinespecialeventLookandLearnDialogueReadingLearnMore5NewWordsandPhrasesB.Choosetheservicesofatouristagencymentionedinthedialogue.1.determinecustomers’needs,suchasschedulesandcosts()2.planandarrangetourpackages()3.calculatetotaltravelcosts()4.bookreservationsfortravel,hotels,rentalcars,andspecialevents()5.givedetailsonrequireddocuments,suchaspassportsorvisas()6.giveadviceaboutlocalweatherconditions,customs,andattractions()7.focusonaspeci?ctypeoftravel,suchasadventuretours()8.dosomeresearchforfareandscheduleinformation()9.offeranonlinebookingsystem()FFTTTTTFTLookandLearnDialogueReadingLearnMore5NewWordsandPhrasesText1EvermoreTours旅行社宣傳冊EvermoreToursoffersyouthechancetoshowyourloveforoneanotherinoneoftheworld’smostbeautifullocations.Yousay“Ido”andwedotherest.TheVirginIslandsarefamousfortheirbeautifulbeachesandamazingscenery.Wearrangethemostimportantdayofyourlife,andyouarefreetomakethemostoftheexperienceandthecostofitmightsurpriseyou.Andthepricecanbemuchlessthanaweddingathome.EvermoreTours為您提供在世界上最美的地方彼此表達愛意的機會。您說“我愿意”,其他的事情由我們來操辦。維爾京群島以美麗的海灘和令人驚艷的景色而聞名。我們?yōu)槟才派凶钪匾囊惶?,您可盡情享受,所需費用同樣會給您驚喜。價格比在國內(nèi)辦婚禮要低得多。LookandLearnDialogueReadingLearnMore5NewWordsandPhrasesText2如何制作旅游宣傳冊1.Haveaninterestingsentencewhichgetsthecustomerstoreadtherestofyourbrochure.2.Ifitissomethingreallyexpensive,givedetailsaboutyourproduct,thenintroducetheprice.3.Differentcustomershavedifferenttravelgoals.Forexample,Budgetbackpackerswillhavedifferenttravelgoalswithfamilytravelers.1.使用有趣的句子吸引顧客讀完宣傳冊。2.如果價格確實很貴,先給出產(chǎn)品的細節(jié),然后標上價格。3.不同顧客旅游的目的不同,例如,經(jīng)濟型的背包客和親子游的游客是不一樣的。LookandLearnDialogueReadingLearnMore5NewWordsandPhrases4.Highlightthemainfeatures.Pointoutthetopfeaturesthatwillmostattractyourtargetaudienceandlistinbulletpoints.5.Useshortsentencesandmanypictures.6.Donotforgettoincludeyouragencycontactinformationandbusinesshours.7.Chooseeye-catchingphotosthattellastoryaboutthedestination.Forexample,showchildren’sdestinationswithbrightcolors.4.突出主要特征,指出最能吸引目標顧客的特點并用項目符號列出。5.使用簡短句子和豐富的圖片。6.別忘了寫上你的旅行社的聯(lián)系方式和營業(yè)時間。7.使用吸引眼球的圖片來宣傳旅游目的地。例如,用亮色調(diào)展示孩子們的旅游目的地。LookandLearnDialogueReadingLearnMore5NewWordsandPhrasesA.MatchtheEnglishwiththeChinese.a.A:I’dlikeanotherdrink.B:Trytocatchthewaiter’seye.b.Thetargetaudienceforthisadvertisementwasmainlyteenagers.c.Putbulletpointsbeforeeachitems.3.A:我想再來一杯。B:讓服務(wù)員注意到你。2.每項前面加項目點。1.這個廣告的對象主要是青少年。B.Decidewhetherthestatementsaretrueorfalseaccordingtothepassage.1.EvermoreToursoffersservicesofweddingtours.()2.BeachesareoneofthetouristattractionsinVirginIslands.()3.EvermoreTourschargestouristshighpricefortheweddingtours.()TTFLookandLearnDialogueReadingLearnMore5NewWordsandPhrasesLearnMoreMatchthetypesoftourswithpicturesbelow.adventuretoursculturaltourscycletourscycletours

luxurytours

food&winetoursadventuretours

culturaltours

honeymoontourssafaritours

familytours

holidaytoursLookandLearnDialogueReadingLearnMore5NewWordsandPhrasesfood&winetoursfamilytourshoneymoontourscycletours

luxurytours

food&winetoursadventuretours

culturaltours

honeymoontourssafaritours

familytours

holidaytoursluxurytoursholidaytourssafaritoursLookandLearnDialogueReadingLearnMore5NewWordsandPhrasesairline['erla?n]n.航空公司auto['??to?]n.汽車rental['rentl]adj.租借的L.A.[ele?]n.洛杉磯(=LosAngeles)itinerary[a?'t?n?reri]n.旅程安排fare[fer]n.交通費schedule['sked?u?l]n.日程安排online[?ɑ?n'la?n]adv.在線地custom['k?st?m]n.風俗recommend[?rek?'mend]v.推薦route[ru?t]n.線路airfare['erfer]n.機票價格scenery['si?n?ri]n.風景arrange[?'re?nd?]v.安排wedding['wed??]n.婚禮budget['b?d??t]adj.節(jié)省的,經(jīng)濟的backpacker['b?kp?k?(r)]n.背包旅行者target['tɑ?rɡ?t]n.目標audience['??di?ns]n.觀眾bullet['b?l?t]n.彈丸,子彈eye-catching吸引眼球的cruiseline游輪公司specialevent節(jié)事活動intheoff-season在淡季MountCangshan蒼山ErhaiLake洱海AncientCityLijiang麗江古城Butter?ySpring蝴蝶泉VirginIslands維爾京群島targetaudience目標觀眾bulletpoint項目符號cycletour騎游luxurytour奢侈旅游food&winetour美酒佳肴游adventuretour探險旅游culturaltour文化旅游honeymoontour蜜月旅游safaritour狩獵旅游familytour親子旅游holidaytour假日游Lesson6TourGuideServiceⅠGoalLearnthejobskillsoftourguideandlearnhowtomeetguestsattheairport.LookandLearnDialogueReadingLearnMoreNewWordsandPhrasesLookandLearnDialogueReadingLearnMore6NewWordsandPhrasesLookandLearnWritethecorrecttermbeloweachpicture.tourguide

handshake

gatherguests’baggagecreditcard

mobilephone

airportpickupmobilephonecreditcardhandshakegatherguests’luggagetourguideairportpickup6Smith一家在復活節(jié)那天到上海旅游。上海導游Tom負責接機。Tom:GoodmorningMr.Smith,Mrs.SmithandLittleTracy.WelcometoShanghai.Didyouhaveanicetrip?Mrs.Smith:Yes.Thankyouforarrivingontime.Thisisthe?rsttimethatmyfamilyvisitsShanghai.Weareveryexcited.Tom:TodayisEaster.HerearesomeEastereggsandatoybunnyforTracy.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases6Smith一家在復活節(jié)那天到上海旅游。上海導游Tom負責接機。Mrs.Smith:Thankyouverymuch.Youhaveastrongcross-culturalawarenessandyourEnglishissofluent.Tom:ThankyouMrs.Smith.Cross-culturalawarenessandfluentEnglisharebasiccommunicationskillswetourguidesshouldhave.Isallyourbaggagehere?Andpleaseputallyourvaluablebelongingsinyourcaseandmakesureyourcaseislocked.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases6Smith一家在復活節(jié)那天到上海旅游。上海導游Tom負責接機。Mrs.Smith:Noproblem.Youareverycareful.PudongInternationalAirportissohuge.Ialmostlostmyway.Tom:Don’tworry.IamyourGPSnow.Mrs.Smith:Ha-ha,youreallyhaveasenseofhumor.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases6Smith太太詢問Tom咖啡廳、洗手間和充電插座在哪里。Tom:Mr.andMrs.Smith,couldyoupleasebeseatedonthechairsoverthere?Weneedtowaitforothertouristsinourgroup.Mrs.Smith:Noproblem.Whereisthecafé?Wehavethejetlagandneedsomecoffee.Tom:Thereitis.It’sonyourlefthandside.Mrs.Smith:Thankyou.Whereistherestroom?LookandLearnDialogueReadingLearnMoreNewWordsandPhrases6Smith太太詢問Tom咖啡廳、洗手間和充電插座在哪里。Tom:Walkstraightonandtakethe?rstturnonyourright.Mrs.Smith:Thanks.AndwherecanIchargemycellphone?Tom:Thereareoutletsunderthechairsonthe?oor.Mrs.Smith:Thanks.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases6A.ReorderthelettersLookandLearnDialogueReadingLearnMoreNewWordsandPhrasesualityonfidentocationassionLookandLearnDialogueReadingLearnMore6NewWordsandPhrasesB.Matchthetermswiththepictures.strongcommunicationskills

senseofhumorbeontimesenseofdirectionagoodstorytellersenseofdirectionbeontimeagoodstorytellerstrongcommunicationskillssenseofhumorLookandLearnDialogueReadingLearnMore6NewWordsandPhrasesText1機場接機注意事項Atourguideisthe?rstfaceguestswillseeatadestination.Theguidenotonlyrepresentshis/heragency,butalsobecomestheimageofatourdestination.Herearesomeguidelinesforatourguidetokeepinmind.1.PreparetoGreetCallaheadtocheckontheflight.Youshouldbeveryclearaboutthescheduledtimeand?ightnumberandshowupattheairportatleast30minutesearlier.PreparealltheitemsneededincludingIDcard,a?agofyourcompany,thetourists’namelist,businesscard,etc.導游是游客在旅游目的地見到的第一副面孔。導游不僅代表了所在旅行社,而且還代表著旅游目的地的形象。以下是導游必須牢記的一些導則。1.準備接機提前查看航班。你必須對時刻表和航班號非常清楚,提前30分鐘到達機場。準備好所需的一切物品,包括身份證、公司的旗幟、游客名單、名片等。LookandLearnDialogueReadingLearnMore6NewWordsandPhrases2.ContacttheDriverThedrivermusthaveyourmobilephonenumbersoyoutwocankeepintouch.3.DressProperlyWearuniformwithabadge.4.GreetGuestsGreeteveryonepolitelywitha?rmhandshake.5.GatherGuests’BaggageGetthewholegroupandallbaggagetogetherinaproperposition.6.DeliveraWelcomeSpeechMakeawelcomespeechandletguestsknowyou.2.聯(lián)系司機司機必須有你的電話,這樣你們可以保持聯(lián)系。3.著裝得體穿制服,帶工作牌。4.迎接游客握手歡迎每位游客。5.收集游客的行李在合適的地點召集整隊游客并收集所有的行李。6.致歡迎詞致歡迎詞,讓游客認識你。LookandLearnDialogueReadingLearnMore6NewWordsandPhrasesText2致歡迎詞Helloeveryone.MynameisJane.OnbehalfofSuntanToursI’dliketowelcomeyoualltoLosCabos,Mexico.Thisisabeautiful,quietcitywhereyoucanrelax,sitbythebeach,enjoygreatmealsandfeelverysafe.Ourtravelagency,SuntanTours,offersavarietyofspecialdiscounts.Wehavegolfpackagesandguidedwhaleboattours.大家好,我叫簡。我代表SuntanTours旅行社,歡迎大家來到墨西哥的洛斯卡沃斯。這是一座美麗、寧靜的城市。在這里,您可以坐在海邊,放松自己,享受美食,并感到很安全。我們的旅行社,SuntanTours提供多種專項優(yōu)惠。我們有高爾夫包價游和配備導游的觀鯨游。LookandLearnDialogueReadingLearnMore6NewWordsandPhrasesIfyouneedtoexchangeyourdollarsintopesos,pleaseuseabankormoneyexchange.Or,ifyouprefer,youcanalwaysuseyourcreditcards.We’regoingtopulluptothehotelinjustafewminutes.Javier,theotherlocalguide,willbemeetingusatthebustohelpyouwithyourbags.Pleasedoublechecktomakesureyourbagshavebeentakenoffthebus.Ihopetoseeyoutomorrowattheinformationsession.如果您要將美元兌換成比索,請去銀行或貨幣兌換機構(gòu)?;蛘撸绻敢?,您可以使用您的信用卡。我們幾分鐘后就到酒店了,哈維爾和另一名地陪會上車幫助您搬運行李。請再次確認您的行李全部拿下車。明天在信息中心恭候各位。LookandLearnDialogueReadingLearnMore6NewWordsandPhrasesA.Choosetheitemsthattourguidesshouldpreparetomeetguestsattheairport.Answer:①②③④⑤⑥LookandLearnDialogueReadingLearnMore6NewWordsandPhrasesB.MatchtheEnglishwiththeChinese.a.I’dliketoexchangesomepoundsfordollars.b.—CanIpaybycheckorcreditcard?—Sorry,weonlytakecash.c.Hereisyourchangeof5Yuan.Pleasedoublecheckit.1.我想把一些英鎊兌換成美元。3.——我能用支票或信用卡付費嗎?——很抱歉,我們只收現(xiàn)金。2.這是您的五元零錢,請再核實一下。LookandLearnDialogueReadingLearnMore6NewWordsandPhrasesLearnMoreHerearesomesamplesofairportpickupsignboard(welcomeboard).Pleasehavealookatthemandtrytomakeasignboardforpickingupinternationalstudentsofyourschool.LookandLearnDialogueReadingLearnMore6NewWordsandPhrasesbaggage['b?ɡ?d?]n.行李credit['kred?t]n.信用dollar['dɑ?l?r]n.美元airport['erp??rt]n.機場Easter['i?st?r]n.復活節(jié)bunny['b?ni]n.兔子awareness[?'wern?s]n.意識?uent['flu??nt]adj.流利的valuable['v?lju?bl]adj.貴重的belonging[b?'l????]n.隨身行李case[ke?s]n.箱子locked[l?kt]adj.鎖住的GPS[?d?i?pi?'es]n.全球定位系統(tǒng)(=GlobalPositioningSystem)Café[k?'fe?]n.咖啡館restroom['restru?m]n.洗手間charge[t?ɑ?rd?]v.充電outlet[?a?tl?t]n.插座LookandLearnDialogueReadingLearnMore6NewWordsandPhrasesrepresent[?repr?'zent]v.代表uniform['ju?n?f??rm]n.制服badge[b?d?]n.工作牌speech[spi?t?]n.演說,演講discount['d?ska?nt]n.折扣whale[we?l]n.鯨peso['pe?so?]n.比索(菲律賓和某些拉丁美洲國家的貨幣單位)signboard['sa?nb??rd]n.布告牌creditcard信用卡Americandollar美元airportpickup機場接機cross-culturalawareness跨文化交際意識PudongInternationalAirport浦東國際機場senseofhumor幽默感jetlag時差keepinmind牢記?ightnumber航班號IDcard身份證businesscard名片welcomespeech歡迎詞onbehalfof代表……avarietyof各種各樣的doublecheck再次確認internationalstudent留學生Lesson7TourGuideServiceⅡGoalLearntoexplaintheitineraryanddelivertourcommentarytoguests.LookandLearnDialogueReadingLearnMoreNewWordsandPhrasesLookandLearnDialogueReadingLearnMore7NewWordsandPhrasesLookandLearnWritethecorrecttermbeloweachpicture.seafood

Cantonesefood

ConfuciustheMountainResortofChengde

pavilion

altaraltarCantonesefoodseafoodpavilionConfuciusMountainResortofChengde7Tom是海南青年旅行社的導游,正和來自俄羅斯的旅游團領(lǐng)隊Alice商討旅行團的日程安排。Tom:Hello,it’sTomfromHainanYouthTravelAgency.IsAlicethere?Alice:Hello,Tom.Yes,it’sAlice.I’mreadingthedraftitineraryyousentmeanhourago.Tom:Great.Icanexplainitwhileyou’rereading.Asyoucansee,itisaoneandahalfdaytour,soIrecommendedthreeplacesofinterestforyoutovisit.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases7Tom是海南青年旅行社的導游,正和來自俄羅斯的旅游團領(lǐng)隊Alice商討旅行團的日程安排。Alice:OK.That’sgood.Tom:Afteryourgrouparrives,I’lltakeyoutovisitaseavillageinYanfeng.Thevillageisfamousforitsethniccultureandseafood.Alice:Soundswonderful.Wecanenjoytheseafoodthereafterthevisit.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases7Tom是海南青年旅行社的導游,正和來自俄羅斯的旅游團領(lǐng)隊Alice商討旅行團的日程安排。Tom:Thenthenextmorning,we’llstartoffat8a.m.totheHaikouVolcanicClustersGlobalGeo-park.Alice:IthinkRussiantouristswillbeinterestedinit.Butcanwestartat9a.m.?I’mafraidwecan’tgetupsoearlyduetothejetlag.Tom:Noproblem.Thereisanicerestaurantatthefootofthemountainwherewe’llhavelunch.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases7Tom是海南青年旅行社的導游,正和來自俄羅斯的旅游團領(lǐng)隊Alice商討旅行團的日程安排。Alice:Terri?c.DoesitserveChinesefood?Tom:Yes,ofcourse.Actually,itisCantonesefood,afamoustypeofChinesefood.Intheafternoon,I’dliketotakeyoutothefamousWestSeashoreinHaikou.Ithasawonderfulviewoftheseaandyoucanwalkonthesoftsandandgoswimmingifyoulike.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases7Tom是海南青年旅行社的導游,正和來自俄羅斯的旅游團領(lǐng)隊Alice商討旅行團的日程安排。Alice:That’sagreatidea.Russianslikesunshineverymuch.Tom:OK.I’llmakechangesinyourscheduleandsendanewonetoyou.Seeyouinthreedays.Alice:Seeyou.LookandLearnDialogueReadingLearnMoreNewWordsandPhrases7A.Reordertheletters.LookandLearnDialogueReadingLearnMoreNewWordsandPhrasesB.Decidewhetherthestatementsaretrueorfalseaccordingtothedialogue.1.ThetouristsarefromRussia.()2.ThegroupwillgetupearlybecausetheyarenotadaptedtothetimedifferencebetweenRussiaandChina.()3.Thegroupwillvisitaseavillage,VolcanicClustersGlobalGeo-parkandtheWestSeashore.()olcanicantonesecheduleTFTLookandLearnDialogueReadingLearnMore7NewWordsandPhrasesText1沿途講解Goodmorning,everyone.WelcometoQufu,thehometownofConfucius.Thismorning,wearegoingtovisittheTempleofConfucius.ThesiteislistedasUNESCOWorldHeritageSite.I’dliketointroducethetemplebrie?ybeforewevisit.ConfuciuswasoneofthegreatesteducatorsinChina.Astimewenton,templesforhimwerebuiltinhonorofConfuciusalloverChina.Amongthem,theoneinQufu,thehometownofConfucius,isthemostfamousandthelargest.大家早上好!歡迎來到曲阜,孔子的故鄉(xiāng)。今天上午,我們將參觀孔廟??讖R被列入聯(lián)合國教科文組織世界文化遺產(chǎn)地。在參觀之前,我先向大家簡要介紹一下孔廟??鬃邮侵袊顐ゴ蟮慕逃抑?。隨著時間的推移,全中國建起了許多紀念孔子的廟宇。在它們中,孔子家鄉(xiāng)曲阜的孔廟是最著名也是最大的。LookandLearnDialogueReadingLearnMore7NewWordsandPhrasesTheTemplestartedasthreehousesintheyearof478B.C.TheexistingtemplewasrebuiltduringtheMingandQingdynasties.Thetempleisdividedintoninecourtyards.Altogetherthereare466roomsand54gateways.Atthetemple,youwilllearnaboutthelifeofConfuciusandhisroleinChineseculture.OK,hereweare.It’stimetogetoffthebus.Beforeyougo,pleasetakecareofyourpersonalbelongings.孔廟最初在公元前478年只有三間房?,F(xiàn)存孔廟重建于明、清兩朝??讖R分九個院子,共466間房,54個門。在廟內(nèi),您能感受孔子的生活和他在中國文化中的地位。好了,我們到了?,F(xiàn)在大家請下車。在下車之前,請帶好自己的隨身物品。LookandLearnDialogueReadingLearnMore7NewWordsandPhrasesText2致歡送詞Helloladiesandgentlemen,timehascomeforustosaygoodbye.LetmebeginbysayinghowluckyIfeeltohavethechancetoserveasyourguide.Itrulyfeelthatmyjobcannotbedonewithouttheunderstandingandsupportofyou.Iwanttothankallofyou,mydearfriends.Onyourarrival,weknewlittleabouteachother.NowI’vegotthefeelingthatourfriendshiphasjustbegun,butwehavetosaygoodbye.Itismyhopethatyou’veenjoyedthetripasmuchasIhave.Beforeyouleave,couldyouplease?lloutthisformofevaluationforme?Thecommentsthatyoumakewillbeveryvaluableinhelpingplanfuturetours.女士們、先生們好,說再見的時刻到了。首先,我想說能有機會作為各位的導游,我感到非常幸運。如果沒有各位的理解和支持,本人的工作不可能順利完成。我親愛的朋友,我想感謝在座的每一位。在您剛到時,我們彼此了解甚少?,F(xiàn)在,我感

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