導(dǎo)游服務(wù)英語課件：Tour guide along the way

Tourguidealongtheway

Lead-in

Yououghttointroduceviewsinsight,mentionthetouristattractionsinthevicinity.Yourintroductionshouldbebriefandconcise.Becausethebustravelsatafairlyrapidspeed,andsomeofthescenesorplacesofhistoricalinterestflashby,you’dbettertrytoavoidintroducingandexplaininganythingthattheguestscan’tsee.

BasicProcedure

1.Reaffirmtheintra-dayactivities,includingthenameofthescenicspot,thetimeneededontheway,visitingtimeneeded,thetimeandplaceoflunchandsupper,theshoppingscheduleandsoon.Thetourguidemayannouncenewsathomeorabroad.2.Introducethesceneryontheway,includingtheappearance,thehistoryofthecityandtheintroductionofimportantbuildingsandstreetsalongtheway.

BasicProcedure

3.Introducethelocalfolkculture.Theguidemayalternatelyintroducethesociallife,theculturaltradition,thefood,theclimateandthenativeproductsofthecity.4.Introducethescenicspotthatwillbevisited.Beforearrivingatthescenicspot,thelocalguideshouldbrieflyintroducethisscenicspottothetourists,particularlyitshistoricalvalueandcharacteristic.

ServicesonthewayTopic1:SpeakingServiceofVisitingtheScenicServiceonthewaytothehotelTraining

123Topic1:Speaking

Activity1:Reading

Readthetwodialoguesandpractice.Learnthewordsandexpressions.Speakoutthemainideaofthetwodialogues.Topic1:Speaking

Activity2:Roleplay

Task

WangHong,thelocalguidefromtheCYTS,isintroducingthesceniconthewaytosomespot.Topic1:Speaking

Activity2:Role-play

Requirement

First,disscusstherole-playwithyourgroup,andthenpracticewhatyouwouldsayinthissituation.Bepreparedtoperformtherole-playinfrontoftheclass.Theteacherandotherstudentswilldiscussandcompareeachrole-playpresentedandmakecommentsonhowitcanbeimproved.Topic1:Speaking

Introductionontheway

Notes:

如果機場到酒店，酒店到景點的路途比較短，沿途景色單一，游客就會感到單調(diào)、沉悶、無聊，甚至可能影響到對導(dǎo)游員的信任。剛剛到達本地的游客最想知道下榻的飯店名稱、條件和到達所需的時間，窗外出現(xiàn)的沿途風(fēng)光、未來幾天的大致行程等。從酒店出發(fā)前往景點的游客，更愿意比較深入細致地了解當(dāng)?shù)氐母艣r和風(fēng)情、景點的歷史文化。導(dǎo)游員沿途可以講解城市或景區(qū)的基本概況，激發(fā)游客的興趣；講解與客源地不同的地域特色、氣候特色、自然資源特色或人文資源特色，讓游客比較、感慨；還可以組織游客做小游戲、進行文娛表演。

Topic2:TheRemarksofTourGuide

IntroductiononthewayTopic2:TheRemarksofTourGuideConductingatourfromtheairporttothehotelorthehoteltothescenicspotisaprimetimefortourguidestomakeanindelibleimpressionontourists.Atthattimeyoushouldintroducethemainbuildings,attractions,scenesandviewsalongtheway.Youcanalsointerspersethetournarrationwithcommentsonthelocalhistory,geography,population,sizeoftheplace,climate,culture,customs,cuisineandsoon.Whenapproachingthehotelwheretheguestsaretostay,youshouldmentionthenameofthehotel,itsrating,locationandanyotherdistinctivefeatures.

TaskoneAllstudentsintheclassroomaredividedintoseveralgroupstodisscussintroductionontheway.

PracticeTasktwoAfterdiscussion,eachgroupchoosearepresentativetomakeapresentation,andthentheteachershouldgivethecommentonthestudent’sanswer.Topic2:TheRemarksofTourGuide

SteponeRead

Readthepassagewiththequestionstheteachergivenandspeakoutthemainideaofthepassage.Topic3:SupplementaryReading

Steptwolearn1.NiagaraFalls尼亞加拉大瀑布，位于北美伊利湖和安大略湖之間的布法羅城的尼亞拉河上。瀑布的總寬度為1,240米，平均落差為51米。2.PyramidsofEgypt埃及的金字塔，埃及的法老胡夫的陵墓，被譽為世界七大奇跡之一，建于公元前27世紀，據(jù)說10萬名勞力花了近20年才完成了此工程。3.YellowstoneNationalPark黃石公園，它是美國歷史最悠久、規(guī)模最大的國家公園，位于美國西部愛達荷、蒙大拿、懷俄明三州交界處的落基山，面積220多萬畝，因河兩岸的巖壁呈黃色而得名。4.MardiGras（法）（宗）四旬齋前的狂歡節(jié)的最后一日。懺悔星期二：圣灰星期三節(jié)的前一天，在許多地方，人們通過狂歡節(jié)，化裝舞會和化妝游行的方式來慶祝這個節(jié)日。Topic3:SupplementaryReading

Stepthreepractice

Readthepassageworkinpairs.Topic3:SupplementaryReading

ComposeTipsandInstructions

旅游期間的注意事項時提醒游客在旅游目的地逗留期間應(yīng)避免去做的事情。一般包括以下幾個方面：人身安全、錢物保管、證件存放安全、飲食衛(wèi)生注意事項、風(fēng)俗禁忌注意事項、突發(fā)事件預(yù)防等。措辭要言簡意賅，為了讓游客能有一個安全愉快的旅行，做好提醒工作是十分必要的。注意事項一般由標題、正文以及感謝、祝愿等內(nèi)容構(gòu)成。Topic4:SocialEtiquette

HowtoInviteSomeonetoMakeaSpeechataConferenceIsthereaperformance,travelserviceevent,ormeetingtowhichyouwanttoinvitepeople?Doyouwanttoinvitesomeonetospeakatyourmeetingorconference?Whateveryoureventis,thefollowingwillhelpyouwriteaneffectiveinvitationletter.Forsmaller,lessformaleventsthatincludelocalguestsorguestsfromnearbyareas,youmayonlyneedtoprovideafewweeks’notice.Ifyouareinvitingsomeonetospeakataconference,yourinvitationshouldincludethefollowinginformation:Topic4:SocialEtiquette

HowtoInviteSomeonetoMakeaSpeechataConferenc

Nameoftheconferenceandthesponsoringorganization;Date,time,placeoftheconferenceandspeech;Typeofaudience;Typeofspeech,topic,andhowlongthespeechshouldbe;Anyaccommodationthatwillbemade,includinglodging,meal,andtransportation;Nameofthecontactpersonalongwithphonenumbersandaddresseswherethatpersoncanbecontacted;Finally,articulateyourpleasureathavingthepersonspeakatthemeetingorconference.Topic4:SocialEtiquette

CultureNote英語通常中午12點以前會說“Goodmorning”,過了12點以后就說“Hello”、“Hi”或者“Goodafternoon”.傍晚時分則說“Goodevening”，晚上則說“Goodnight”.一般情侶、家人間常說的“晚安“，英語應(yīng)該說“Sweetdreams”!除此之外，Hi是美式英語中Howareyou?簡單說法，英國人一般不喜歡這么用。

CultureNote

IntheUnitedStates,therearemanydifferentwaysofhandingthatwillpaywhendiningout.AmongAmericans,peoplearecommonlyknowntogoDutch.Thatmeanswhenyoueatout,youareexpectedonlytopayforwhatyouorderandthetaxandtiponwhatyouordered.Ifeveryoneeatsaboutthesameamount,youmaysimplychoosetodividethebillbythenumberofpeopleatthetable.Ifsomearemorehungryorthirstythanothers,youmayasktoseethebillandhaveeveryonecalculatetheirindividualtotals.Sometimes,ifyouask,theservermayevenbeabletosplitthebillforyouandgiveeveryoneindividualreceiptsfortheirfood.Youcanevenrequestthatsomeofthebillbepaidbycreditcardandtherestbepaidincash!KnowledgeConnection

Whenyouareonadate,however,thingsmaybealittlemorecomplicated.Theboymaynotalwayspay,especiallyifthegirlinvitedtheboyouttotherestaurant.Sometimes,theboymaytrytopayforboth,butthegirlwillinsistonpayingherhalf.Othertimes,theboymaybeexpectedtopayfortheentiremeal.Inthesesituations,pleasebesuretobringenoughmoneyonyoujustincaseyouarestuckwithall,ifnotpartofthebill.KnowledgeConnection

譯文

在美國，在外面吃飯誰來付賬通常有很多種方式。美國人通常還是喜歡AA制。就是說，當(dāng)你在外面吃飯的時候，你只需要付你自己的賬，自己的餐費、稅和小費。如果大家叫的東西一樣多，那么可以平分賬單。如果有人消費得多一些，你也可以要一下賬單，看看每個人的餐費總數(shù)。有時，如果你要求看賬單的話，服務(wù)員通常就會把你的賬單分好，給每個人自己的那一份。你也可以要求一部分用信用卡付賬，一部分用現(xiàn)金來付。但是，當(dāng)年輕人約會的時候，情況就復(fù)雜一點。男孩子不是總付賬，特別是當(dāng)女孩子邀請男孩子的時候。有時，男孩子想給兩個人付賬，女孩子卻堅持給自己付賬。也有些時候，最好是男孩子付兩個人的賬。在這些情況下，請記得帶夠錢，防備萬一你要付全部而不是一部分的賬單。

ComposeTipsandInstructions

旅游期間的注意事項時提醒游客在旅游目的地逗留期間應(yīng)避免去做的事情。一般包括以下幾個方面：人身安全、錢物保管、證件存放安全、飲食衛(wèi)生注意事項、風(fēng)俗禁忌注意事項、突發(fā)事件預(yù)防等。措辭要言簡意賅，為了讓游客能有一個安全愉快的旅行，做好提醒工作是十分必要的。注意事項一般由標題、正文以及感謝、祝愿等內(nèi)容構(gòu)成。Topic5:Writing

SampleSituation:AtourgroupfromAmericaisabouttovisittheHuangshanMountain,MissLiu,localguidefromHuangshanSunshineHolidayTravelAgency,willgivethetouristssometipsandinstructionsbeforetheysetout.Topic5:Writing

TipsandInstructions

(1)PleasetakegoodcareofyourpersonalIDcard,ticketsandothervaluableswhenleavingthehotel.(2)Itisadvisedthatsuitcasesandexcessluggagebedepositedatthehotel.Justbringanovernightbagtothetopofthemountain.Abackpackiseasiertocarry.(3)Wearapairofgoodclimbingshoeswhenclimbingthemountain.Anddon’tforgettobringenoughwarmclothesandwaterproofs.Don’twearskirts.

Topic5:Writing

TipsandInstructions

(4)Carrywaterorotherdrinkstopreventdehydrationandsnackstokeepyourenergylevelsup.(5)Watchyourfootingwhenclimbingthestepsandbemindfulofyoursafetywhentakingphotos.(6)Thereisnosmokingallowedonthemountain,exceptinthesmokingareas.(7)Ifthereisstorm,pleasedonotclimbtothesummitsorstandundertreeswhichmaybestruckbylightning.

Topic5:Writing

TipsandInstructions

(8)Usearaincoatforprotectionfromthewindandrain.Don’tuseanumbrellaasitcanbeaninconvenienceorevenahazard.(9)Pleasekeepawayfrommonkeysatthescenicspot.Don’tbringoutfoodinfrontofthem.(10)Thosewhohaveasthma,highbloodpressure,heartproblemsorotherhealthc