《商務(wù)英語口語》課件-Project B Transferring Calls

ProjectBTransferringCallsextensionn.分機(jī)；延長部分；擴(kuò)展cooperationn.合作，協(xié)作specificationn.規(guī)格，說明書，詳述assoonaspossible盡可能快NewWordsandPhrasesextensioncooperationspecificationassoonaspossibleNewWordsandPhrasesextension

分機(jī)；延長部分；擴(kuò)展Setonetelephoneasahost,andtherestasextensions.Whenthephonecomes,thehostrings,thereceptionist

willtalkwiththecaller,thenrelaythe

extension.[n.]NewWordsandPhrasesextensioncooperationspecificationassoonaspossibleNewWordsandPhrasescooperation...cooperatewith...……與……合作

cooperate合作，協(xié)作[n.]Allthestaffneedtocooperatewitheachother.e.g.Wewouldliketoaskforyourcooperationinthesurvey.e.g.NewWordsandPhrasesextensioncooperationspecificationassoonaspossibleNewWordsandPhrasesspecification

規(guī)格，說明書，詳述Haveyougotthespecificationofthisproduct?e.g.[n.]acore

Englishword

inthemanufacturingindustry,suchasproductspecificationandqualityspecificationNewWordsandPhrasesextensioncooperationspecificationassoonaspossibleNewWordsandPhrasesassoonaspossibleIt’sacommoncollocation.Itmeansthatthesoonerthebetter.Wemustimproveourefficiencyassoonaspossible.e.g.

...assoonas...一……就……

盡可能快NewWordsandPhrasesCanIhaveextension847?我能接847分機(jī)嗎？Pleaseholdtheline.請別掛斷電話。I’llputyouthrough.我?guī)湍憬油?。SentencePatternsCanIhaveextension847?e.g.SentencePatternsCanIhaveextension847?我能接847分機(jī)嗎？Whenyouknowtheextensionnumberofthepersonyouarelookingfor,youcanreportittothereceptionistdirectly.SentencePatterns

Pleaseholdtheline.e.g.SentencePatternsPleaseholdtheline.請別掛斷電話。Holdon,please.Waitforamoment,please.Justamoment,please.SentencePatternsI’llputyouthrough.e.g.SentencePatternsI’llputyouthrough.我?guī)湍憬油?。Itisusedwhentheoperatorneedstoconnecttheextension.I’lltransferyourcall.SentencePatternsCanIhaveextension847?我能接847分機(jī)嗎？Pleaseholdtheline.請別掛斷電話。I’llputyouthrough.我?guī)湍憬油āentencePatternsIfyouarethereceptionistofthecompany,youneedtotransferacalltotheSalesManager’soffice.Whatareyourworkingstepsforansweringthiscall？