兒科品管圈.(改)

1、.,提高出院指導(dǎo)落實(shí)率,-“愛(ài)心圈”活動(dòng)進(jìn)展,東城醫(yī)院兒科 2018年6月,.,思考圈名,心連圈,愛(ài)心圈,呵護(hù)圈,.,圈名由來(lái),愛(ài)的呵護(hù),生命的誕生,希望的延續(xù)。,.,圈介紹,.,圈員簡(jiǎn)介,.,圈會(huì),.,Here is your text Here is your text Here is your text Here is your text Here is your text Here is your text Here is your text,團(tuán)結(jié) 守護(hù),一起呵護(hù)我們的孩子,共建愛(ài)心圈,我們的口號(hào)是,.,翅膀代表兒科全體護(hù)士齊心協(xié)力像和平鴿一樣守護(hù)孩子 帶來(lái)健康 紅心代表護(hù)士用自己的愛(ài)

2、心、善心去關(guān)懷每一個(gè)患兒 圓圈代表共同托起一片藍(lán)天,圈徽,.,兒科的“愛(ài)心圈”： “愛(ài)心”代表著每個(gè)成員對(duì)待 每個(gè)患兒都付出愛(ài)心，愛(ài)心貫穿工作 的每一個(gè)細(xì)節(jié)，使患兒得到最優(yōu)質(zhì)的照顧。借 助品管圈這一管理工具，使每一個(gè)我們都成為 科室的主人、成為質(zhì)量觀察員、改進(jìn)員，為科室質(zhì)量持續(xù)改進(jìn)盡自己的一份聰明才智,意義,.,主題選定,.,對(duì)患兒及家屬的健康指導(dǎo)問(wèn)題,結(jié)合2017年滿意度調(diào)查滿意度不達(dá)標(biāo)項(xiàng)目： 病房整潔度問(wèn)題,護(hù)士靜脈 靜脈穿刺率問(wèn)題,現(xiàn)狀調(diào)查,.,主題選定,.,主題評(píng)價(jià)表,.,名詞解釋,是通過(guò)信息傳播和行為干預(yù) 幫助個(gè)人和群體 掌握衛(wèi)生保健知識(shí) 樹(shù)立健康觀念資源 有利于健康行為 和生活方式

3、的教育活動(dòng)與過(guò)程,出院指導(dǎo)：,.,人員要及時(shí)、熱情、主動(dòng),病人離院前做好出院指導(dǎo),提供疾病相關(guān)宣傳手冊(cè),以普通話為基礎(chǔ)，依據(jù)病人情況選擇合適的語(yǔ)言,家庭護(hù)理內(nèi)容,預(yù)防接種,指導(dǎo)病人出院后接種疫苗的注意事項(xiàng),告知接種時(shí)間,告知預(yù)防接種前的注意事項(xiàng),合理的飲食指導(dǎo),塑造良好的環(huán)境,做好手衛(wèi)生，提高免疫力,以以,預(yù)測(cè)和關(guān)注,定期電話回訪，做好相應(yīng)的指導(dǎo)，并記錄。,建立醫(yī)患群，季節(jié)性流行病告知預(yù)防措施,提供科室電話，方便咨詢,如何讓病人出院后得到優(yōu)質(zhì)的家庭護(hù)理？,圖1 親和圖之資料整合親和卡,.,選題理由,對(duì)患兒及家屬 而言,對(duì)院方而言,對(duì)護(hù)理人員而言,了解疾病相關(guān)知識(shí) 減輕焦慮 促進(jìn)健康 提高家屬滿

4、意度,提高護(hù)士專業(yè)理論 及知識(shí)水平 提高責(zé)任心 改善醫(yī)患關(guān)系 利于工作的開(kāi)展,提高工作效率 減少醫(yī)療糾紛,.,擬定活動(dòng)計(jì)劃書(shū),.,備注：“ ”計(jì)劃線，“ ”實(shí)施線,收集資料 整理資料,.,.,現(xiàn)狀把握,.,住院患兒家屬問(wèn)卷調(diào)查,改善前問(wèn)卷調(diào)查結(jié)果得分約 56%。,現(xiàn)狀把握,.,患兒出院,醫(yī)生提出（按規(guī)定允許出院,告知家屬出院、完成出院宣教指導(dǎo),完成宣教,患兒家屬提出（需求自動(dòng)出院）,現(xiàn)狀把握流程圖,是否出院,家屬簽自動(dòng)出院同意書(shū),護(hù)士告知出院，完成出院健康宣教指導(dǎo),.,2018-6.21至2018-7.13,收集地點(diǎn)：兒科病房,查檢表,.,數(shù)據(jù)收集統(tǒng)計(jì)：50例患兒家屬對(duì)出院指導(dǎo)掌握率檢查表結(jié)果

5、,.,.,改善前柏拉圖,.,Here is your text Here is your text Here is your text Here is your text Here is your text Here is your text Here is your text Here is your text Here is your text Here is your text,分析：根據(jù)數(shù)據(jù)查檢表數(shù)據(jù)表明，“出院指導(dǎo)不到位”及“護(hù)士理論知識(shí)缺乏” 占81.7%，依據(jù)柏拉圖二八定律，將此二大原因例為優(yōu)先改善問(wèn)題。,.,Here is your text Here is your text

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