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求職面試問答中的6大經(jīng)典錯(cuò)誤很多流傳廣泛的經(jīng)典答案不僅會(huì)讓你淹沒在成堆的求職者當(dāng)中,還會(huì)引起面試官的反感。為什么?我們來(lái)看看專業(yè)人力資源專家的解釋和建議。薩拉林恩布朗在面試求職者的時(shí)候,最怕聽到他們說:“我希望利用我的能力,在這里得到成長(zhǎng)和學(xué)習(xí)?!弊鳛榧~約咨詢公司Oceanic Partners的合伙人,她希望招聘的員工能給這家醫(yī)療保健咨詢公司增加價(jià)值。想要尋找濃郁的學(xué)習(xí)氛圍的求職者是來(lái)錯(cuò)地方了回學(xué)校去吧,她說。布朗說:“我不知道這種說法是他們大學(xué)就業(yè)辦的什么人教他們的,但這樣的話會(huì)傳達(dá)一種錯(cuò)誤的信息。如果有人對(duì)我說:我來(lái)這里是希望找到一個(gè)能發(fā)揮我才能的機(jī)會(huì)。這時(shí)我的第一反應(yīng)是考慮你到底有沒有想過能為這家公司做些什么?”她經(jīng)常發(fā)現(xiàn),提前準(zhǔn)備好的答案只能表明,求職者根本沒有研究過自己面試的公司或者公司面臨的挑戰(zhàn),所以,她很快就會(huì)結(jié)束面試。招聘人員和招聘經(jīng)理們給求職者的建議非常明確:不要再用事先編排好的話,別以為面試者想聽到這樣的回答。行為改變咨詢公司Grey Matters的創(chuàng)始人凱文弗萊明表示:“大多數(shù)人面試的時(shí)候都會(huì)這樣想:我應(yīng)該說出我真正的想法呢,還是說他們想聽的話?如果你曾經(jīng)因?yàn)檎f合適的話而不是真實(shí)的話得到過回報(bào),那么你肯定會(huì)選擇合適的而不是真實(shí)的回答,而且沿著這條路一直走到黑。”弗萊明和其他專家認(rèn)為,這是錯(cuò)誤的。德科公司(Adecco)上個(gè)月公布的一項(xiàng)調(diào)查顯示,接受調(diào)查的500名招聘經(jīng)理中,34%的人表示,因?yàn)榍舐氄咴诿嬖囍胁荒芮宄鼗卮饐栴},無(wú)法明確說明自己的能力或經(jīng)驗(yàn),因此無(wú)法得到工作機(jī)會(huì)。面試中老生常談的話會(huì)暴露出求職者缺乏深度,沒有進(jìn)行充分準(zhǔn)備,或者態(tài)度與雇主的價(jià)值或文化不符。301道面試難題的巧問妙答(301 Smart Answers to Tough Interview Questions)一書的作者維基奧利佛認(rèn)為:“作為一名被面試者,你的任務(wù)就是讓你和你的故事更加有趣,能與面試者產(chǎn)生共鳴。有些詞會(huì)讓人對(duì)你失去興趣。他們不會(huì)再關(guān)注你。你變成了白走一遭、陪太子讀書的眾多求職者中的一員。你沒能讓自己脫穎而出。”于是,我們邀請(qǐng)布朗、奧利佛、弗萊明和其他招聘專家共同指出一些在求職面試中可能出現(xiàn)的、最不可容忍的重大錯(cuò)誤,同時(shí)解釋一下為什么求職者應(yīng)該徹底忘掉這些說辭。“我對(duì)公司所做的任何事情都很感興趣。”人們很自然會(huì)將自己描繪成是任何空缺職位的合適人選。但這是不現(xiàn)實(shí)的。招聘經(jīng)理想要找的是對(duì)于公司必須填補(bǔ)的空缺,既有能力又充滿激情的人,而不是不顧一切接受任何工作的人。職場(chǎng)登頂戰(zhàn)略(Getting to the Top: Strategies for Career Success)一書的作者、硅谷招聘人凱瑟琳烏爾里克稱,如果求職者能指出適合自己背景的具體職位,也可以兩頭下注。但一定要對(duì)公司進(jìn)行詳細(xì)調(diào)查,分析它所處的競(jìng)爭(zhēng)環(huán)境,以及具體職位所需要的能力,來(lái)為自己的主張?zhí)峁┲С帧hen Sarah Lynn Brown is interviewing job candidates, she dreads hearing them say, I want to use my skills and grow and learn. The partner at New York-based Oceanic Partners looks for new employees who can add value to the health care consulting business. Candidates seeking a rich learning environment are in the wrong place - go back to school, she says.I dont know who in their college placement office is telling them to say this, but it sends the wrong message that its all about you, Brown says. When someone says, Im here to find an opportunity to utilize my skills, my first impulse is to think, Has it occurred to you to tell me what youre going to do for this company? She usually finds that probing past the pat answers reveals a job candidate who hasnt researched the company or its challenges, and she quickly ends the interview. Recruiters and hiring managers advice to job seekers is clear: Stop using rehearsed phrases that you think the interviewer is expecting.Most people have this bubble above their head in a job interview: Do I say what I really think, or do I say what they want to hear? says Kevin Fleming, founder of Grey Matters, a behavior change consulting firm. If youve been rewarded in the world for saying the right thing and not the real thing, youre going to go down this road of choosing to be right over being real.Thats a mistake, according to Fleming and other experts. In an Adecco survey released last month, 34% of 500 hiring managers surveyed said candidates didnt get a job because of an inability to clearly answer questions and articulate skills or experiences in the interview.Clich comments in job interviews can betray a lack of depth, insufficient preparation, or an attitude that is inconsistent with the employers values or culture.Your job as an interviewee is to make you and your story interesting and relevant to them, says Vicky Oliver, author of301 Smart Answers to Tough Interview Questions. Some words just click people off. They stop focusing on you. You become one of the many candidates who strolled in there. Youre not distinguishing yourself.With that in mind, weve asked Brown, Oliver, Fleming, and other hiring experts to identify the most egregious job interview blunders and explain why you should eliminate them from your vocabulary.I am interested in everything this company does.Its natural to want to portray yourself as a good fit for any open position. But thats simply unrealistic. Hiring managersare looking for someone who will be skilled and passionate for the specific role the company needs to fill, not someone so desperate that he or she will take anything.You can hedge your bets if you can point to specific positions that fit with your background, says Kathryn Ullrich, a recruiter based in Silicon Valley and author ofGetting to the Top, Strategies for Career Success. Make sure to back up your assertions with research youve done about the company, its competitive environment, and the skills needed for specific positions.“我是工作狂。您讓我做什么我就做什么?!蹦憧赡苷J(rèn)為面試官希望聽到你能每周七天每天24小時(shí)工作,但實(shí)際上,他可能在想,你是不是不知道如何安排工作任務(wù)的優(yōu)先順序?“他們一周得工作80個(gè)小時(shí)才能達(dá)到目標(biāo)?或者說他們一周工作80個(gè)小時(shí)是不是因?yàn)樗麄冊(cè)谡9ぷ魅諞]有效率?”珍妮特馬克思問道?!伴L(zhǎng)時(shí)間工作是好事,但越來(lái)越多的公司希望聘用能夠融入到團(tuán)隊(duì)的全面人才?!闭淠萏伛R克思是北卡羅來(lái)納州夏洛特市德科公司的高級(jí)副總裁?!拔业墓ぷ鞒晒麤]有受到重視,所以我離開了那家公司?!币忉尯?jiǎn)歷中的空白期,總是非常麻煩。但要記住,潛在的雇主可能會(huì)支持你的老東家。如果有面試官聽到你的成果不被重視,她可能會(huì)想其中的原因。馬克思說:“聽到你說的話,潛在雇主會(huì)認(rèn)為你并不擅長(zhǎng)自己所做的工作?!薄安⒉皇且?yàn)槲业睦习甯液喜粊?lái)”我們都知道不要說前任雇主的壞話。但即便在為自己開脫的時(shí)候,試圖用個(gè)性沖突或差勁的老板作為理由,你也可能陷入困境。馬克思解釋說:“如果你說:我的老板讓工作變得非常難做,那里不是合適的工作環(huán)境,這等于在告訴面試官,你無(wú)法很好地處理壓力。有的人會(huì)坦白地說:他總是大喊大叫。潛臺(tái)詞是你做了什么讓他大喊大叫?你是沒能完成任務(wù)嗎?”相反,你可以用具體的例子來(lái)解釋自己離開的原因。烏爾里克說:“更好的回答是:我是部門整合的犧牲品。我們部門原本有8個(gè)人,在兩年之內(nèi)被整合為一個(gè)4人團(tuán)隊(duì)。我的績(jī)效非常優(yōu)秀,我可以給你許多參考?!薄拔沂巧朴趫F(tuán)隊(duì)合作的人?!边@不僅是陳詞濫調(diào),而且對(duì)于某些面試官來(lái)說,你是在給他們敲響警鐘:你可能無(wú)法做出個(gè)人的貢獻(xiàn)。烏爾里克如果聽到“我們”的次數(shù)太多,她的汗毛都會(huì)豎起來(lái)。她說:“很多時(shí)候,人們會(huì)從部門的成功中獲益。但我還是想知道,你對(duì)團(tuán)隊(duì)做出了哪些貢獻(xiàn)。你是團(tuán)隊(duì)領(lǐng)導(dǎo)者還是麻煩制造者?或者你做的是制作電子表格這樣的枯燥工作?我需要知道你的具體職責(zé)?!薄拔蚁M茏龀鲐暙I(xiàn)?!碑?dāng)然了,許多人人進(jìn)入一個(gè)領(lǐng)域是因?yàn)樗麄兿M墚a(chǎn)生影響。但到頭來(lái),我們都是在為了工資而工作。把你的貢獻(xiàn)留給最喜歡的慈善活動(dòng)吧。布朗聽到這句話后,她會(huì)問:“對(duì)什么做貢獻(xiàn)?每次我提出這個(gè)問題,他們都啞口無(wú)言。” Im a workaholic. Ill do whatever you want from me.You may think the interviewer wants to hear that youll be devoted to the job 24-7, but he may actually be wondering whether you simply dont know how to prioritize your tasks.Do they need to work 80 hours a week to hit their numbers, or are they working 80 hours a week because of their inability to be effective during the normal workday? asks Janette Marx, a senior vice president at Adecco in Charlotte, N.C. Working all the time can be good, but more and more companies want well-rounded individuals that are part of the team.My results werent valued, so I left the company.Its always tricky to explain a gap in your resume. But remember that employers will identify with other employers. When an interviewer hears your results werent valued, she will wonder why. What youre saying to the employer is you were not good at what you did, Marx says.Its not that my boss and I didnt get along . We all know never to badmouth a former employer. But even in trying to explain yourself by citing a personality conflict or bad boss, you can get into hot water.If you say, My boss made it really tough, it wasnt the right working environment, that tells the interviewer you cant deal with stress well. Some people flat out say, He was a yeller. The subtext is what did you do to make him yell? Did you not hit your deliverable? Marx explains.Instead, offer specific examples to support the reason you left. The better response is: I was a casualty of a department in which eight people have turned over in two years in a team of four people. My performance is stellar, and I can give you plenty of references, Ullri
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