辯論賽：網(wǎng)絡(luò)購(gòu)物弊大于利辯稿【精選】

前言網(wǎng)絡(luò)商場(chǎng)包羅萬(wàn)象，商品種類(lèi)繁多，購(gòu)買(mǎi)方便快捷，向消費(fèi)市場(chǎng)散發(fā)著難以抵擋的誘惑。據(jù)艾瑞咨詢(xún)數(shù)據(jù)顯示，從2001年到2006年，我國(guó)網(wǎng)絡(luò)購(gòu)物的用戶(hù)規(guī)模從375萬(wàn)人增加到4310萬(wàn)人，與此同時(shí)網(wǎng)絡(luò)購(gòu)物交易額也由6億元增長(zhǎng)至312億元。艾瑞咨詢(xún)2012Q3電子商務(wù)交易規(guī)模199萬(wàn)億隨著水果蔬菜、襯衫、電器、建材甚至鉆石都已經(jīng)搬到網(wǎng)上來(lái)賣(mài)，會(huì)有更多的細(xì)分垂直行業(yè)掀起新的網(wǎng)絡(luò)銷(xiāo)售，電子商務(wù)也開(kāi)始由第一波的互聯(lián)網(wǎng)概念真正走向了關(guān)乎人們衣食住行的商務(wù)行為。調(diào)查在我們的調(diào)查中，不少被訪(fǎng)者認(rèn)為網(wǎng)上購(gòu)物既方便又齊全，但也有被訪(fǎng)者反映了網(wǎng)上購(gòu)物的商品信息不齊全，很多商品都是拿官方雜志的圖片混淆消費(fèi)者等問(wèn)題。個(gè)案一小方，女，28歲，江門(mén)臺(tái)山人，自由職業(yè)者“我覺(jué)得網(wǎng)上購(gòu)物弊大于利。大部分網(wǎng)店都是標(biāo)榜韓國(guó)等海外的官方圖片，以漂亮的效果圖混淆消費(fèi)者，而商品卻是仿制品，這就讓我們消費(fèi)者買(mǎi)得不安心，很多理性消費(fèi)者都會(huì)選擇小額消費(fèi)。”個(gè)案二黃先生，男，40歲，江門(mén)人，某服裝店老板“網(wǎng)上購(gòu)物不能看到實(shí)物，衣物等物品也不能試穿，黑心賣(mài)家還會(huì)以次充好，把瑕疵品賣(mài)給買(mǎi)家。一方面，交易不安全，在實(shí)體店買(mǎi)賣(mài)都是現(xiàn)金交易，而在網(wǎng)上購(gòu)物卻要款到發(fā)貨，根本不確定賣(mài)方是否能誠(chéng)信交易；另一方面，維修困難。當(dāng)你在網(wǎng)上購(gòu)買(mǎi)了數(shù)碼產(chǎn)品，使用出現(xiàn)故障了，你是否能得到聯(lián)保的保修服務(wù)?！眰€(gè)案三小陳，男，22歲，江門(mén)人，五邑大學(xué)學(xué)生“我曾在網(wǎng)上購(gòu)買(mǎi)50元充值卡，買(mǎi)回來(lái)后發(fā)現(xiàn)卻是30元充值卡，一直也聯(lián)系不上賣(mài)家，所以在網(wǎng)上購(gòu)物存在很大風(fēng)險(xiǎn)，經(jīng)營(yíng)者多用虛擬網(wǎng)名注冊(cè)，經(jīng)營(yíng)者的真實(shí)身份、住所等信息無(wú)法予以確認(rèn)，很多網(wǎng)上交易又是跨省市的異地交易，給受理和查處帶來(lái)困難，使消費(fèi)者的損失難以被追回?！本W(wǎng)絡(luò)購(gòu)物的弊端分析我們?cè)诳吹骄W(wǎng)上購(gòu)物優(yōu)點(diǎn)的同時(shí)更要認(rèn)清它在現(xiàn)階段存在的問(wèn)題，以便盡早地找到解決方案以促進(jìn)網(wǎng)上購(gòu)物的良性發(fā)展?？梢哉f(shuō)，現(xiàn)階段我國(guó)消費(fèi)者對(duì)網(wǎng)上購(gòu)物狀況的評(píng)價(jià)是“痛并快樂(lè)著”，而這其中痛的指數(shù)要高于快樂(lè)指數(shù)。第一、交易對(duì)象認(rèn)定的模糊性。明確交易對(duì)象對(duì)于消費(fèi)者來(lái)說(shuō)是非常重要的事情，這關(guān)系到法律責(zé)任的承擔(dān)問(wèn)題。在傳統(tǒng)購(gòu)物環(huán)境下交易對(duì)象非常明確，商店里掛的營(yíng)業(yè)執(zhí)照就表明了經(jīng)營(yíng)者的身份。一旦出了問(wèn)題可以直接到原購(gòu)物地點(diǎn)追討責(zé)任。但是在網(wǎng)絡(luò)環(huán)境下，消費(fèi)者只有通過(guò)經(jīng)營(yíng)者網(wǎng)站中提供的信息了解對(duì)方，但是至于信息是否真實(shí)、對(duì)方到底是誰(shuí)根本不清楚。第二、知情權(quán)難以保證。知情權(quán)是消費(fèi)者享有的一項(xiàng)基本權(quán)利也是一項(xiàng)重要權(quán)利。然而上網(wǎng)購(gòu)物時(shí)，消費(fèi)者獲取信息的范圍是有限的，它并不像傳統(tǒng)購(gòu)物時(shí)能看到、摸到真實(shí)立體的商品，并向售貨員詳細(xì)打聽(tīng)有關(guān)商品的基本情況。此時(shí)的消費(fèi)者只能從網(wǎng)上提供的內(nèi)容中獲取有關(guān)商品的部分信息，看到的充其量也就是一張或幾張關(guān)于商品的平面照片。因此，網(wǎng)上購(gòu)物的消費(fèi)者一般對(duì)商品信息的了解都是缺失的。第三、格式合同的制約。由于網(wǎng)上購(gòu)物的特殊性，格式合同不可避免地成了消費(fèi)者和經(jīng)營(yíng)者達(dá)成合意的必要環(huán)節(jié)?，F(xiàn)在的問(wèn)題是經(jīng)營(yíng)者往往利用特權(quán)制定一些又長(zhǎng)又復(fù)雜甚至危害消費(fèi)者權(quán)利的條款，有時(shí)為逃避責(zé)任還會(huì)使用一些模棱兩可的語(yǔ)言，一旦出了問(wèn)題會(huì)以此為自己辯解。消費(fèi)者有時(shí)為了圖省事不會(huì)仔細(xì)閱讀每一條款，有時(shí)就算讀了也很有可能領(lǐng)會(huì)不到其中的微妙之處，有時(shí)即便發(fā)現(xiàn)有什么可疑的地方但為了及時(shí)買(mǎi)到所需商品也無(wú)所顧忌，因此，有時(shí)一個(gè)“我同意”的點(diǎn)擊會(huì)給消費(fèi)者帶來(lái)了購(gòu)物后一系列的麻煩。第四、交貨延遲。付款后不能按期收到貨物的事屢見(jiàn)不鮮，有時(shí)付款后收不到貨物的情況也會(huì)出現(xiàn)。第五、退貨困難。網(wǎng)上購(gòu)得的貨物想要退掉并不是件容易的事，經(jīng)營(yíng)者往往找種種理由拒絕退貨。有時(shí)甚至直接在格式合同中明文規(guī)定某些商品不得退貨。對(duì)于在退貨范圍內(nèi)的商品，通過(guò)經(jīng)營(yíng)者的規(guī)定看也根本無(wú)法退換。第六、網(wǎng)上欺詐與虛假?gòu)V告。互聯(lián)網(wǎng)技術(shù)使得某些商家可通過(guò)匿名的方式躲避調(diào)查，利用監(jiān)管難度大、隱蔽性強(qiáng)、傳播快的特點(diǎn)大行虛假?gòu)V告和欺詐之道，它們往往打著“跳樓價(jià)”“超值大獎(jiǎng)等你拿”一類(lèi)的旗號(hào)吸引消費(fèi)者的眼球，借機(jī)侵犯消費(fèi)者的權(quán)益而為自己牟利。第七、無(wú)人問(wèn)津的售后服務(wù)。許多網(wǎng)民表示，網(wǎng)上購(gòu)物的售后服務(wù)較差，有時(shí)商品出了問(wèn)題經(jīng)營(yíng)者能推則推，就算有售后服務(wù)也只是表面應(yīng)付一下，許多問(wèn)題根本得不到實(shí)質(zhì)解決。第八、處于危機(jī)中的隱私權(quán)。這個(gè)問(wèn)題是現(xiàn)在大家廣泛關(guān)注的問(wèn)題，也是挑戰(zhàn)網(wǎng)絡(luò)安全的主要大敵。一些商家為了擴(kuò)大銷(xiāo)售額，不惜將以前消費(fèi)者的信息建立數(shù)據(jù)庫(kù)，根據(jù)其經(jīng)濟(jì)狀況、上網(wǎng)習(xí)慣等不停轟炸消費(fèi)者的郵箱以推銷(xiāo)自己的產(chǎn)品；更有甚者，為了眼前的經(jīng)濟(jì)利益將消費(fèi)者的信息賣(mài)給他人。此外，消費(fèi)者的信用卡賬號(hào)、密碼被篡改、被盜也是常有的事。所有這些問(wèn)題如果不能及時(shí)有效地解決，肯定會(huì)制約未來(lái)網(wǎng)上購(gòu)物的進(jìn)一步發(fā)展。當(dāng)今信息產(chǎn)業(yè)高速發(fā)展，商品借助網(wǎng)絡(luò)產(chǎn)生了一種新的交易方式網(wǎng)絡(luò)購(gòu)物，今天很高興和對(duì)方辯友共同探討網(wǎng)絡(luò)購(gòu)物利弊的問(wèn)題，我方觀(guān)點(diǎn)是網(wǎng)絡(luò)購(gòu)物弊大于利，首先，我們明確這樣的概念網(wǎng)絡(luò)購(gòu)物指的是通過(guò)互聯(lián)網(wǎng)檢索信息，并通過(guò)訂購(gòu)者發(fā)出請(qǐng)求，通過(guò)第三方支付工具或銀行付款，通過(guò)郵寄方式或快遞公司配送的購(gòu)物方式。今天我們研究利弊的對(duì)象，是看網(wǎng)絡(luò)購(gòu)物對(duì)個(gè)人，對(duì)社會(huì)，乃至對(duì)國(guó)家是利是弊。下面我方從從以下三方面進(jìn)行闡述。第一、從個(gè)人的角度出發(fā)，網(wǎng)絡(luò)購(gòu)物使個(gè)人權(quán)益受到威脅。我們知道網(wǎng)絡(luò)購(gòu)物需要大量的個(gè)人信息，而現(xiàn)在的網(wǎng)絡(luò)上個(gè)人信息外泄的現(xiàn)象越來(lái)越嚴(yán)重，甚至有人倒賣(mài)個(gè)人信息。再者，通過(guò)網(wǎng)絡(luò)進(jìn)行購(gòu)物，消費(fèi)者難以知悉其商品和接受的服務(wù)的真實(shí)情況，由于網(wǎng)絡(luò)具有虛擬性，看得見(jiàn)卻摸不著，網(wǎng)絡(luò)消費(fèi)者僅能憑著自己的感官或經(jīng)驗(yàn)去判定產(chǎn)品質(zhì)量和性能。眾多消費(fèi)者對(duì)網(wǎng)絡(luò)產(chǎn)品質(zhì)量，性能了解是局部的，片面的。因此，包括因產(chǎn)品存在的瑕疵等質(zhì)量問(wèn)題而引發(fā)的糾紛時(shí)常發(fā)生。由于網(wǎng)絡(luò)購(gòu)物無(wú)確定的發(fā)生地，交易地而導(dǎo)致消費(fèi)者難以享有應(yīng)有的售后服務(wù)，甚至國(guó)家三包政策都難以實(shí)現(xiàn)。當(dāng)消費(fèi)者的權(quán)益受到侵害時(shí)，由于網(wǎng)絡(luò)身份信息核實(shí)難，證據(jù)真?zhèn)伪鎰e難，權(quán)利義務(wù)認(rèn)定難的三大特點(diǎn)而導(dǎo)致消費(fèi)者權(quán)益無(wú)法得到正當(dāng)?shù)木S護(hù)。無(wú)論是網(wǎng)購(gòu)的過(guò)程還是網(wǎng)購(gòu)的結(jié)果無(wú)一不在告訴我們，網(wǎng)絡(luò)購(gòu)物弊大于利。第二、從社會(huì)層面上看，網(wǎng)絡(luò)購(gòu)物引發(fā)了信譽(yù)，道德危機(jī)。我們看到教我們開(kāi)網(wǎng)店的書(shū)籍，毫不避諱地告訴我們?nèi)绾螌a(chǎn)品圖片修飾到美觀(guān)甚至夸張的程度；如何編寫(xiě)能夠吸引甚至忽悠消費(fèi)者的文字；如何將商家的信譽(yù)刷到一定的高度；如何刪除對(duì)商家不良的評(píng)論。當(dāng)這些東西成了開(kāi)網(wǎng)店的必修課時(shí)，我們的擔(dān)心還是多余的嗎我們還看到，在網(wǎng)絡(luò)這一平臺(tái)上，走私水貨，販賣(mài)盜版等行為更加猖獗，他們瘋狂地?cái)D占正牌商家的市場(chǎng)，使消費(fèi)者想買(mǎi)真貨卻不敢買(mǎi)，當(dāng)正牌商家想賣(mài)真貨卻賣(mài)不出，使合法商家的利益受到了沖擊。水貨，盜版等不良風(fēng)氣的盛行，擾亂了市場(chǎng)的同時(shí)也必將對(duì)社會(huì)道德，社會(huì)秩序產(chǎn)生很大的不利影響。第三、從國(guó)家的角度上看，對(duì)于網(wǎng)絡(luò)購(gòu)物國(guó)家監(jiān)管難度很大。中國(guó)B2B研究中心調(diào)查顯示，淘寶網(wǎng)上80以上的店主并沒(méi)有繳納任何稅金，這就證明至少有30億元的巨額稅金就這樣點(diǎn)點(diǎn)鼠標(biāo)，敲敲鍵盤(pán)之間無(wú)聲無(wú)息蒸發(fā)了。而正是因?yàn)榫W(wǎng)絡(luò)商店沒(méi)有固定的場(chǎng)所，導(dǎo)致了國(guó)家征稅的困難。出臺(tái)了法律條文，也因?yàn)閷?shí)施難度大，也無(wú)法減少網(wǎng)絡(luò)商店偷稅漏稅的現(xiàn)象。更驚人的是，不法分子利用網(wǎng)絡(luò)開(kāi)設(shè)違規(guī)的秘密商店進(jìn)行網(wǎng)絡(luò)非法交易，甚至于管制品買(mǎi)賣(mài)。而對(duì)于這種現(xiàn)象，相關(guān)部門(mén)也因難找到證據(jù)而出現(xiàn)了法律想管卻管不到的局面。電子商務(wù)糾紛案件通常標(biāo)額小，數(shù)量多，目前司法資源有限又效率較低，成本高昂，無(wú)法適應(yīng)電子商務(wù)的快速發(fā)展。我們看到，對(duì)于網(wǎng)絡(luò)購(gòu)物國(guó)家監(jiān)管難度很大，而這必將對(duì)于國(guó)家的利益和安全造成巨大的威脅。如今，我們看到了網(wǎng)絡(luò)購(gòu)物不單單使消費(fèi)者個(gè)人安全受到了威脅，還使社會(huì)出現(xiàn)危機(jī)，而國(guó)家卻又難以控制，所以，我方認(rèn)為網(wǎng)絡(luò)購(gòu)物弊大于利。對(duì)方辯友大家好首先請(qǐng)?jiān)试S我重申我方觀(guān)點(diǎn)網(wǎng)絡(luò)弊大于利。首先，網(wǎng)絡(luò)中有相當(dāng)多的色情和暴力信息與資源，這些信息與資源會(huì)使大學(xué)生的心理發(fā)生一定的變化，甚至影響他們的世界觀(guān)、人生觀(guān)、價(jià)值觀(guān)。其次，學(xué)生的自身特點(diǎn)之一是他們的自制能力不夠強(qiáng)，這就使他們沉迷于網(wǎng)絡(luò)，荒廢了學(xué)業(yè)，以后根本無(wú)法為祖國(guó)的建設(shè)貢獻(xiàn)出自己的力量。第三，上網(wǎng)需要一定的資金，會(huì)給家庭帶來(lái)不必要的開(kāi)銷(xiāo)，而且很少有人能夠擁有屬于自己的電腦，那么他們上網(wǎng)的地點(diǎn)有一半以上都是在網(wǎng)吧，而網(wǎng)吧環(huán)境惡劣，也不利于他們的安全和身心發(fā)展。第四，由于網(wǎng)絡(luò)提供的信息和資源大部分是直接給出的，不利于大學(xué)生思考，不利于他們創(chuàng)新能力和思維的形成，導(dǎo)致他們沒(méi)有自己的主見(jiàn)和觀(guān)點(diǎn)。第五，很多人因?yàn)槊詰倬W(wǎng)絡(luò)而患有網(wǎng)絡(luò)依賴(lài)癥依賴(lài)網(wǎng)絡(luò)，即使在網(wǎng)絡(luò)上沒(méi)有意思也要呆著這對(duì)學(xué)生的身心健康都有危害。第六由于電腦一些的網(wǎng)絡(luò)軟件使其產(chǎn)生依賴(lài)最顯而易見(jiàn)的是QQ強(qiáng)迫癥既然是強(qiáng)迫癥就是不管怎樣都要掛著QQ或者在里面消遣時(shí)間有甚者沉迷聊天搞起了網(wǎng)戀。，綜上所述，網(wǎng)絡(luò)對(duì)于學(xué)生弊大于利。謝謝大家23辯提問(wèn)1人身安全越來(lái)越?jīng)]保障2人類(lèi)身體素質(zhì)大不如前3身體疾病如眼部疾病頸椎病緊張性頭痛4導(dǎo)致精神疾病患專(zhuān)家指出，過(guò)度使用網(wǎng)絡(luò)常常會(huì)導(dǎo)致青少年出現(xiàn)情緒障礙和社會(huì)適應(yīng)困難。5在心理方面，會(huì)出現(xiàn)注意力不能集中和持久，記憶力消退，對(duì)其他活動(dòng)缺乏興趣，為人冷漠，缺乏時(shí)間感，情緒低落。6在軀體方面，會(huì)出現(xiàn)不能維持正常的睡眠周期，停止上網(wǎng)時(shí)出現(xiàn)失眠、頭痛、注意力不集中、消化不良、惡心厭食、體重下降。在行為方面，會(huì)出現(xiàn)品行障礙，產(chǎn)生攻擊行為。即上網(wǎng)成癮癥。7中學(xué)生處于生理、心理發(fā)展尚未成熟的階段8網(wǎng)上游戲、網(wǎng)上聊天和網(wǎng)上色情是網(wǎng)絡(luò)三個(gè)魔爪，是使中學(xué)生墮落的三大殺手。許多中學(xué)生一旦接觸，便深陷其中而不能自拔，因而網(wǎng)上“三魔爪”又被稱(chēng)作“電子海洛因”，是殺人不眨眼的劊子手，對(duì)中學(xué)生的危害特別大9有關(guān)專(zhuān)家說(shuō)，長(zhǎng)時(shí)間上網(wǎng)，容易把精力，腦力耗到極點(diǎn)，進(jìn)而誘發(fā)一系列諸如經(jīng)常性頭痛，偏頭疼，視力損壞，“鼠標(biāo)手“，“電腦臉“等毛病。10青少年上網(wǎng)首先的一大危害就是會(huì)影響視力。據(jù)統(tǒng)計(jì)，經(jīng)常上網(wǎng)的學(xué)生中近視的比例大約占60。第二大危害就是電腦所釋放出來(lái)的輻射，具有相當(dāng)強(qiáng)烈的危害。1使自控能力差的同學(xué)沉溺網(wǎng)中，不能自拔，花費(fèi)大量時(shí)間上網(wǎng)，從而影響學(xué)習(xí)成績(jī)。2網(wǎng)絡(luò)良莠并存，容易接觸不良網(wǎng)頁(yè)，如色情、暴力等。又因?yàn)閷W(xué)生常常容易受人影響、自控能力差、分辨能力弱，他們常常會(huì)因?yàn)榫W(wǎng)上不良內(nèi)容而走上犯罪道路。3長(zhǎng)時(shí)間上網(wǎng)容易造成大腦缺氧，從而造成精神萎靡、眼睛長(zhǎng)期處于緊張狀態(tài)容易造成近視。4一些長(zhǎng)期長(zhǎng)時(shí)間上網(wǎng)的學(xué)生容易產(chǎn)生孤獨(dú)癥，整天沉溺于幻想中脫離現(xiàn)實(shí)，而當(dāng)他真正面對(duì)社會(huì)和人群的時(shí)候，就會(huì)因?yàn)橄胂窈途嚯x的問(wèn)題產(chǎn)生退縮感，不敢正常與人溝通。5許多中學(xué)生因?yàn)榇蛞恍┍┝τ螒蚴棺约耗：苏嫒伺c游戲?qū)ο蟮膮^(qū)別，常常無(wú)意識(shí)地模仿游戲來(lái)對(duì)待身邊的人。6長(zhǎng)期上網(wǎng)需要大量金錢(qián)，沒(méi)有錢(qián)的時(shí)候，自控能力弱的人會(huì)采取違法的方式，不擇手段地獲取金錢(qián)從而走上犯罪道路。7網(wǎng)吧這些上網(wǎng)的地方往往是無(wú)業(yè)游民、癮君子、罪犯的藏匿地點(diǎn)，在這些地方逗留時(shí)間太久往往會(huì)出意外，或受人引誘。8互聯(lián)網(wǎng)中的不良信息和網(wǎng)絡(luò)犯罪對(duì)青少年的身心健康和安全構(gòu)成危害和威脅網(wǎng)絡(luò)是一個(gè)新生事物，的確中學(xué)生的自制力和網(wǎng)絡(luò)的吸引力，可以說(shuō)兩者根本是無(wú)法匹敵的。網(wǎng)絡(luò)的吸引力是無(wú)窮的，而中學(xué)生的自制力是有限的。據(jù)聯(lián)合國(guó)教科文組織的不完全統(tǒng)計(jì)，以學(xué)習(xí)為主要目的上網(wǎng)的中學(xué)生，美國(guó)占總數(shù)的20，英國(guó)為15，中國(guó)僅僅為2。這驚人的對(duì)比，恰如其分地說(shuō)明了中學(xué)生的自制力不如網(wǎng)絡(luò)的吸引力PREFACENETWORKSHOPPINGCOVERANDCONTAINEVERYTHING,AWIDEVARIETYOFGOODS,BUYCONVENIENT,TOTHECONSUMERMARKETEXUDESDIFFICULTTORESISTTHETEMPTATIONACCORDINGTOAIRUICONSULTINGDATASHOWS,FROM2001TO2006,CHINASONLINESHOPPINGUSERSCALEFROM3750000TO43100000PEOPLE,ATTHESAMETIMEONLINESHOPPINGTRANSACTIONSFROM600000000YUANTO31200000000YUANOFGROWTHARICONSULTING2012Q3ELECTRONICCOMMERCETRANSACTIONSIZE199TRILLIONWITHFRUITSANDVEGETABLES,SHIRT,ELECTRICALAPPLIANCES,BUILDINGMATERIALSANDDIAMONDHAVEBEENMOVEDTOTHEINTERNETTOSELL,THEREWILLBEMORESEGMENTEDVERTICALINDUSTRYSETOFFANEWNETWORKMARKETING,ELECTRONICCOMMERCEALSOSTARTEDFROMTHEFIRSTWAVEOFTHEINTERNETCONCEPTTOTHECONCERNSPEOPLEBASICNECESSITIESOFLIFEBUSINESSBEHAVIORINVESTIGATIONOFINOURINVESTIGATION,MANYRESPONDENTSTHINKTHATONLINESHOPPINGISCONVENIENTANDCOMPLETE,BUTALSOHASTHERESPONDENTSREFLECTEDONLINESHOPPINGGOODSINFORMATIONISNOTCOMPLE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