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1、商務(wù)英語(bec)高級(jí)真題 歷年商務(wù)英語(bec)高級(jí)真題及參考答案一text 1reading 1 hour part onequestions 1 8look at the statements below and at the five reports about companies on the opposite page from an article giving advice to self-employed consultants about negotiating fees for their services.which book (a, b, c,d or e) dose
2、 each statement 1 8 refer to ?for each statement ! 8, make one letter (a, b, c,d or e) on your answer sheet .you will need to use some of these letters more than once .example :lack of self-confidence will put you at a disadvantage in a negotiation .0 a b c d ethis company has been involved in diver
3、sifying its business act6ivities.although this company is doing well, it has a number of internal difficulties to deal withthis company has reduced the profits it makes on individual itemsone statistic is a less accurate guide to this companys performance than anotherthe conditions which have helped
4、 this company are likely to be less favourable in the futurethis companys share price has been extremely volatile over the last twelve monthsthis company is likely to be the subject of a takeover bid in the near futurethis companys performance exemplifies a widely held belief歷年商務(wù)英語(bec)高級(jí)真題及參考答案二8lo
5、ok at the sentences below and at the five extracts from a book about staff appraisals and feedback on the opposite page .which new item (a, b, c ,d or e) dose each statement 1 8 refer to ? examwfor each statement 1 8 , make one letter(a, b, c ,d or e) on your answer sheet .you will need to use some
6、of these letters more than once .1 genuine feedback would release resources to be used elsewhere.2 managers are expected to enable their staff to work effectively.3 experts are unlikely to facilitate a move to genuine feedback.4 there are benefits when methods of evaluating performance have been neg
7、otiated.5 appraisals tend to focus on the nature of the face-to-face relationship between employees and their line managers.6 the idea that employees are responsible for what they do seems reasonable.7 despite experts assertion, management structures prevent genuine feedback8 an increasing amount of
8、 effort is being dedicated to the appraisal process.aperformance appraisal is on the up and up. it used to represent the one time of year when getting on with the work was put on hold while enormous quantities of management hours were spent in the earnest ritual of rating and ranking performance. no
9、w the practice is even more frequent. this of course makes it all the more important how appraisal is conducted. human resources professionals claim that managers should strive for objectivity and thus for feedback rather than judgement. but the simple fact of the matter is that the nature of hierar
10、chy distorts the concept of feedback because performance measure are conceived hierarchically. unfortunately, all too many workers suffer from the injustices that this generates.bthe notion behind performance appraisal- that workers should be held accountable for their performance-is plausible. howe
11、ver, the evidence suggests that the premise is wrong. contrary to assumptions appraisal is not an effective means of performance improvement- it is judgement imposed rather than feedback, a judgement imposed by the hierarchy. useful feedback , on the other hand, would be information that told both t
12、he manager and worker how well the work system functioned, and suggested ways to make it better.cwithin the production system at the car manufacturer toyota, there is nothing that is recognizable as performance appraisal. every operation in the system has an associated measure. the measure has been
13、worked out between the operators and their manager. in every case, the measure is related to the purpose of the work. that measure is the basis of feedback to the manager and worker alike. toyotas basic idea is expressed in the axiom “bad news first” . both managers and workers are psychologically s
14、afe in the knowledge that it is the system- not the worker that is the primary influence on performance. it is managements responsibility to ensure that the workers operate in a system that facilitates their performance.din many companies , performance appraisal springs from misguided as assumptions
15、. to judge achievement, managers use date about each workers activity, not an evaluation of the process or systems achievement of purpose. the result is that performance appraisal involves managers judgement overruling their staffs, ignoring the true influences on performance. thus the appraisal exp
16、erience becomes a question of pleasing the boss, particularly in meetings, which is psychologically unsafe and socially driven, determining who is “in” and who is “ out”.ewhen judgement is replaced by feedback in the true sense, organizations will have a lot more time to devote to their customers an
17、歷年商務(wù)英語(bec)高級(jí)真題及參考答案三8look at the sentences below and at the five managers comments on leadership on the opposite pagewhich new item (a, b, c ,d or e) dose each statement 1 8 refer to ?for each statement ! 8 , make one letter(a, b, c ,d or e) on your answer sheet .you will need to use some of these
18、letters more than once .1、successful leadership involves making sure that employees accept new ideas.2、a good leader can bring success to a company in difficulties3、leaders should be assessed on the basis of their achievements examw4、the personalities of good leaders are generally different from tho
19、se of other managers5、patience is a valuable quality in a successful leader6、leaders consider potential changes in what their company does for others7、good leaders will encourage their staff if their organization is in difficulties8、leaders need to adapt their behaviour to suit different circumstanc
20、esamaurizio vernalong-term, visionary business leaders must be prepared to invest to get what they want for their company. they know when and how to apply pressure and to take risks, when they need to display a more hands-off approach. i have a pretty clear view of my ideal business leader, and of c
21、ourse thats where i m trying to head: he or she should start up and grow a cash-rich, multi-interest international organization of tremendous strength and depth.bsue tuckerthe pace of technological change, and the rate at which businesses are changing , requires leaders to have a particular aptitude
22、 for technology and an understanding of the internet. a lot of people are aware of the opportunities here ,but awareness alone isnt enough: in a true leader this needs to be coupled with clever marketing, product design and technological innovation, and keeping abreast of everything going on in the company. in fact the acid test , i t
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