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1、外企客服英文簡(jiǎn)歷范本客服即客戶服務(wù),是指一種以客戶為導(dǎo)向的價(jià)值觀,它整合及管理在預(yù)先設(shè)定的最優(yōu)成本-服務(wù)組合中的客戶界面的所有要素。今天WTT小編要與大家分享:外企客服英文個(gè)人簡(jiǎn)歷范本。具體內(nèi)容如下:外企客服(英文)簡(jiǎn)歷CUSTOMER SERVICE REPRESENTATIVE(Sales)Sandy Lin 15/F,TOWER2 ,BRIGHT CHINA,BUILDING1,BEIJING.SUMMARY OF QUALIFICATIONSDemonstrated ability in the provision of sales support services.Includes

2、establishment of the client base,extensive customer servicing,telemarketing,cold calling and sales territory development.Consistently met/exceeded sales goals and instituted sales programs;sales increased from $8 to $25 million.Thorough knowledge of management production;assure timely and accurate p

3、resentation of goods;adept at coordinating delivery processes,organization of delivery schedules and monitoring delivery personnel.Extensive experience in facilitating operational procedures,Respond to customer plaints;resolve problem elements;interact with credit department to ascertain customer ac

4、count status.Handle sourcing of vendors,contract negotiation,purchasing,correspondence,account adjustments and inventory control.Exceptional munication/interpersonal and organizational skills.EXPERIENCE1989-Present OXBRIDGE,INC.Interface with merchandising personnel,at all levels,and provide technic

5、al information on pany products and services.Interact with customers,providing advice in the selection of products.Monitor production to ensure realization of customer specifications.Collaborate with contracting merchandisers for contract negotiation on supplies.Conduct extensive materials costing p

6、rocesses.Coordinate delivery schedules and monitor delivery personnel.Organize promotional demonstration activities for home and Hew York marketing office.Respond to and resolve customer plaints.Manage office operations and produce correspondence.Control stock and conduct purchasing procedures.Assist sales department in establishing client base/sales territories.EDUCATION1993-Present PROPHET JUNIOR COLLEGEAssociate Degree Programputer Operations Program:Lotus 1-2-3,Database III,Typing,Word-processing(Multimate),Business Math,Speech munication,Introduction to puters and English position.Notice

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