電話商務(wù)英語(yǔ)對(duì)話

1、電話商務(wù)英語(yǔ)對(duì)話中學(xué)英語(yǔ)對(duì)話課教學(xué)的目的不僅僅是讓學(xué)生懂點(diǎn)英語(yǔ)知識(shí),同時(shí)應(yīng)在加強(qiáng)基礎(chǔ)知識(shí)和基本訓(xùn)練的過(guò)程中,使基礎(chǔ)知識(shí)轉(zhuǎn)化為言語(yǔ)技能,并發(fā)展成運(yùn)用英語(yǔ)進(jìn)行交際的能力,在對(duì)話課教學(xué)中 ,教師還必須幫助學(xué)生養(yǎng)成良好的口頭交際習(xí)慣;清晰 ,流暢 ,達(dá)意。整理了電話商務(wù)英語(yǔ)對(duì)話，歡迎閱讀 !a: stone corp. hi, mary speaking.隱四通公司 , 您好，我是mary 。b: hello, i’d like to speak to mr. hunter, please.你好，我想找 hunter先生。a: may i ask who is calling, pleas

2、e?請(qǐng)問(wèn)您是哪位 ?b: my name is herbert wood of ibm computer company.我是 ibm 電腦公司的 herbert wood.a:thankyou,mr.wood.onemoment,please…(into pbx) mr. hunter, mr. wood of ibm computer company ison theline.謝謝， wood先生，請(qǐng)稍等。 (打內(nèi)線電話 )hunter先生， ibm 電腦公司的 wood 先生找您。c: can you find out what he wants?你可以問(wèn)他有什么事嗎?a:

3、 yes, mr. hunter. (to caller) im sorry to have kept you waiting, mr. wood. mr. hunter is rather busy right now and1would like to know what you wish to speak to him about.好的， hunter先生。 (對(duì)來(lái)電者說(shuō) )對(duì)不起 wood先生，讓您久等了。hunter先生現(xiàn)在非常忙，他想知道你有什么事對(duì)他說(shuō)。b: yes, i wanttobuysomecomputersoftwareandtalkaboutdevelopingsom

4、eothersoftware.i don’tknowwhether he is interested in that or not?是的，我想買一些計(jì)算機(jī)軟件，另外再談一談開(kāi)發(fā)一些其它的軟件。我不知道他是否有興趣。a: i see. thank you very much, mr. wood. would you wait a moment, please? (to pbx) mr hunter, mr. wood wants to buysome computer software. 我明白了，非常感謝， wood 先生。請(qǐng)你等一下好嗎 ?(打內(nèi)線電話 )hunter 先生，wo

5、od 先生想買一些計(jì)算機(jī)軟件。c: i see. put him on line two.好的，請(qǐng)轉(zhuǎn)到 2 號(hào)線。a: yes, mr. hunter.(to caller)mr. wood,i’mverysorry to have kept you waiting. i’ll put you through to mr. hunter.好的， hunter先生。 (對(duì)來(lái)電者 )wood先生，不好意思讓你久等了，我把你的電話接給hunter先生。a: good afternoon, sales department. may i help you?下午好，銷售部，我能幫

6、你什么忙嗎?b: could i speak to mr. bush, please?可以和 bush 先生說(shuō)話嗎 ?2a: i’ll see if he is available. who shall i say is calling, please? 我要看一看他是否在。請(qǐng)問(wèn)我得告訴他誰(shuí)打來(lái)的 ?b: john smith.a: hold the line, please. mr. bush is in a meeting with the managing director at the moment, i’m afraid. can i help you?請(qǐng)別掛

7、機(jī)， bush 先生正在和總經(jīng)理開(kāi)會(huì)，我可以幫你忙嗎?b: well, i want to discuss with him the new contract we signed last week. 好的，我想跟他討論一下我們上星期簽訂的合同。a: i don’t think the meeting will go on much longer.shall i ask him to call you when he is free?我想會(huì)議不會(huì)開(kāi)得太久，我讓他有空給你打電話，好嗎?b: yes, that would be easiest.是的，那樣最好了。a: could i

8、have your name again, please?請(qǐng)?jiān)僖淮胃嬖V我你的姓名，好嗎 ?b: yes. it’s john smith. 好的，我叫 john smith 。電話商務(wù)英語(yǔ)對(duì)話二 a：hello, bill burton speaking. whatcan i do for you?b：hello, mr. burton. this is jenny jenkins of bradford andsonsreturningyourcall.i’msorryyoumissedmewhen you called my office this morning.

9、 my secretary said you3called concerning our meeting next tuesday?a: yes, ms. jenkins, thank you for returning my call. i’m glad to finally get a hold of you. i wanted to let youknow i will not be able to make our meeting next tuesday. iwill be out of town that day. is there any possibility we

10、 can move the meeting to monday?b: i’m sorry, i’m afraid i’m completely booked on monday. would it be possible to postpone until you return?a: oh dear, i was counting on taking care of our meeting before i leave, but i suppose i could shuffle a few things. yes,we can arrange someth

11、ing. i will be back thursday morning.what about thursday afternoon? would that work for you?b: that should be fine. shall we say about 2 o’clock?a: perfect. i’ll look forward to seeing you at 2 o’clock next thursday afternoon. if you need to changethe time, please feel free to call

12、 me on my cell phone.b: thanks mr. burton. i’ll see you on thursday.電話商務(wù)英語(yǔ)對(duì)話三gary ：madison industries. this is gary green. can i help you? madison4工業(yè)，我是 gary green,我能幫您嗎 ?mary ：goodafternoon.couldyouconnectthiscallwithmr.black, please?下午好，麻煩你接到black 先生，好嗎 ?gary ：may i know who’s calling?

13、請(qǐng)問(wèn)您是哪位 ?mary ：this is mary fox of a.b.c. computer co…i’mcallingon behalf ofmr. tom backer, thegeneralmanagerofour company.這里是a.b.c 電腦公司的maryfox. 我是替我們公司總經(jīng)理tom backer 先生打電話。gary ：i am sorry, ms. fox. mr. black is now in a meeting. may i have your number and ask him to call back later?對(duì)不起

14、， fox 小姐。 black 先生正在開(kāi)會(huì)，請(qǐng)告訴我你的電話號(hào)碼，我會(huì)讓他給你打電話的，好嗎?mary ：i’m afraid mr. baker would like to speak to mr. black right now. he has got an urgent matter to discuss with5mr. black without delay.我想baker先生想現(xiàn)在和black先生說(shuō)話，他有緊急事情與black 先生商量，不能拖延。gary ：ok. then, would you please hold the line? (one minute later) ms. fo