酒店服務(wù)技能比賽英語(yǔ)口試參考題庫(kù)

1、酒店服務(wù)技能比賽英語(yǔ)口試參考題庫(kù)題型一 中譯英(一)客房服務(wù)員1. 這是 1010 房間，我想加一個(gè)枕頭。 (this is room 1010; i would like to have one more pillow.)2. 您可以在房間直撥國(guó)際長(zhǎng)途。( you can make idd call in your room.)3. 我們提供快洗服務(wù)，加收50%的額外費(fèi)用。( we have expressservice at a 50% extra charge).4. 好像電話有問題。 (it looks something wrong with the telephone.)5. 我想

2、要一個(gè)轉(zhuǎn)換插頭。 ( i would like to have an adaptor/ i need an adaptor.)6. 這是 8976 房間， 請(qǐng)送一個(gè)電熨斗。 ( this is room 8976, can you send me an iron please).7. 我想要一個(gè)客房送餐服務(wù)。( i would like to have a room service.)8. 客房里有小冰箱。( there is a mini bar in your room.)9. 我的房間現(xiàn)在還沒打掃過(guò)， 已經(jīng) 12點(diǎn)了。 (my room hasn t been made up yet.

3、it s already) 12:00.10. 請(qǐng)接受我代表酒店向您道歉。 (please accept my apology on behalf of the hotel.)11. 我房間的電視圖象不清楚。( the tv set in my room doesn t give clear picture)12. 在房間上網(wǎng)是免費(fèi)的。 ( it s free of charge to use internet in the room.)13. 房間有保險(xiǎn)箱。 (there is a safe in your room.)14. 這個(gè)房間是海景房。( the room enjoys the o

4、cean/sea view)15. 酒店為客人提供免費(fèi)的擦鞋服務(wù)。 ( the hotel provides free shoe shining service for its guests).題型一 中譯英(二)餐廳服務(wù)員(中餐)1. 您一共有幾個(gè)人用餐？( how many persons in your dinner party?)2. 請(qǐng)問您預(yù)訂的用餐時(shí)間是什么時(shí)候？( may i know the time for your dinner reservation?)3. 您喜歡坐哪個(gè)位置？( where would you like to sit?)4. 這個(gè)餐桌的位置可以嗎？( w

5、ill this table be all right for you? )5. 抱歉讓您等這么久。( sorry to have kept you waiting.)6. 您現(xiàn)在點(diǎn)菜嗎？(may i take your order now?)7. 對(duì)不起。我馬上去給你催一下你的菜。 ( i m very sorry. but i ll go to rush your order right now)8. 您想喝什么酒？ (what wine would you like to have?)9. 這是菜單。 服務(wù)員馬上就來(lái)。 ( here is the menu. the waitress w

6、ill be with you in a moment.)10. 給您再添點(diǎn)米飯好嗎？ (would you like some more rice?)11. 餐廳現(xiàn)在客滿。但我們可以在 20分鐘以后安排您入坐。(therestaurant is full now. but we might be able to seat you in 20 minutes.)12. 我們會(huì)盡快給您答復(fù) .( we will answer you as soon as possibl)e13. 對(duì)此造成的不便， 我們非常抱歉。 ( we are terribly sorry for any inconveni

7、ence caused).14. 您是用信用卡還是現(xiàn)金結(jié)算？( will you pay by credit card or in cash?)15. 先生， 您的桌子已經(jīng)準(zhǔn)備好了。 請(qǐng)您隨我來(lái)， 好嗎？ ( your table is ready, sir. could you come with me, please)?題型一 中譯英(三)餐廳服務(wù)員(西餐)1. 這是西餐廳， 能為你服務(wù)嗎？ ( western restaurant. may i help you?)2. 您的牛排是要全熟的還是三分熟的？( would you like your steak well done or ra

8、re?)3. 我想來(lái)杯加冰的威士忌。( i d like a cup of whisky on the roc)k.4. 你要甜點(diǎn)心嗎？( would you like to order a dessert?)5. 請(qǐng)問現(xiàn)在可以結(jié)帳了嗎？ (may i make out the bill for you now?)6. 您準(zhǔn)備把費(fèi)用記到您的飯店總賬上嗎？( would you like to put that on your hotel bill?)7. 對(duì)不起， 您不能在這里簽單。 (sorry, you can t sign the bill here.)8. 您早餐想吃點(diǎn)什么？ (wha

9、t would you like to have for your breakfast?)9. 你們的大陸式早餐都提供些什么？( what do you serve for continental breakfast?)10. 我想坐在角落里的那張桌子，你能給我安排一下嗎？ (i dprefer the table in the corner. can you arrange it for me?)11. 請(qǐng)問您怎么付錢？( how would you like to make your payment?)12. 晚餐要不要來(lái)點(diǎn)葡萄酒？ (would you like to have some

10、 wine with your dinner?)13. 能不能給我們推薦點(diǎn)好的酒？ (could you recommend some good wine to us?)14. 我可以點(diǎn)與那份相同的餐嗎？ (can i have the same dish as that?)15. 坐出租車從酒店到機(jī)場(chǎng)大約需要 30分鐘。( it will take 30minutes by taxi from hotel to the airport.)題型二 英譯中（一）客房服務(wù)員1. housekeeping, may i come in? （我是客房服務(wù)員，可以進(jìn)來(lái) 嗎？）2. when would

11、you like me to clean your room? （您需要我們什么時(shí)候打掃房間。）3. good evening. may i do the turn-down service for you now? （現(xiàn) 在可以為您開夜床嗎？）4. i need one more pillow please.（我需要力口個(gè)枕頭。）5. the air-conditioner doesn tworkm壞了。）6. well dry-clean the dress.（我們將干洗這條裙子。）7. when can i have my laundry back? （我何時(shí)能取回洗的衣服呢？）8. d

12、o you prefer your laundry by express service or returned on same-day?（您是要快洗服務(wù)還是當(dāng)日取？）9. if you have any problems or requests, please don t hesitate to let usknow. （如果您有問題，請(qǐng)隨時(shí)找我們。 ）10. sorry to have caused you so much trouble很抱歉給您帶來(lái)這么 多麻煩。）11. i assure you it will never happen again.（我向您保證， 這類事情以后不會(huì)再發(fā)

13、生了。）12. you can make long distance call from your room. （您可以從您房間里打長(zhǎng)途電話。）13. local calls made from the hotel room are free of charge.（在房間內(nèi)打市話是免費(fèi)的。）14. here s aetlter for you, mr. white. （懷特先生，這兒有您的一封信。）15. is it possible to rent a bike herd （酒店有自行車出租嗎？）題型二 英譯中（二）餐廳服務(wù)員（中餐）1. the minimum charge for a p

14、rivate room is 200 yuan per person. （包間的最低人均消費(fèi)是200 元。）2. here is your card and invoice.（這是您的信用卡和發(fā)票。）3. i want a table with a view of the garden（. 我想要張能看見花園的 桌子。）4. may i have a print of your credit card? （能不能刷一下您的信用卡？ ）5. you reserved a table for two by the window.（您預(yù)訂了一張靠窗 的兩人桌。）6. would you like t

15、he table by the window? （您喜歡坐靠窗的位置 嗎？）7. we will have you seated as soon as we get a free table.有空 桌，我們就安排你們坐下。）8. what kind of cuisine do you serve in your restaurant?（你們者 b 有 些什么風(fēng)味的菜？）9. what s your recommendation for us?（您給我們推薦什么菜？）10. would you like to try our house specialty?（ 您想嘗嘗我們的招牌菜嗎？）11.

16、it looks good, smells good and tastes good（這道菜色、香、味 俱全。）12. there is a street where the local food is serve d有條街提供當(dāng)?shù)?小吃。）13. we will change you to non-smoking area（. 我們給您換到非吸煙區(qū)。）14. how long does it take from here to the airport? （從酒店到機(jī)場(chǎng)要多長(zhǎng)時(shí)間？）15. could you give us a brief description of the chinese

17、 food（? 能不 能簡(jiǎn)單給我們介紹一下中國(guó)菜？）1. how would you like your steak cooked? （您希望您的牛排怎么燒？ ）2. if you need ice cube, please contact housekeepin4如您需要冰 塊，請(qǐng)與客房中心聯(lián)系。）3. you can try our new thai style food.（您可以嘗試一下我們新推 出的泰國(guó)菜。）4. you can book the tickets in the business cente r 您可以在商務(wù)中 心訂票。）5. is there a muslim rest

18、aurant nearby （附近有清真餐廳嗎？）6. i would like a cup of tea with a slice of lemon, please.（我想要杯 檸檬茶。）7. the reception desk is straight ahead （接待處就在前面。）8. what would you like to go with your steak? （您的牛排配什么菜呢？）9. excuse me, could you tell me the way to the supermake r?你能告 訴我怎么去超市嗎？）10. here is the menu and the wine list. would you like to order an aperitif? （這是菜單和酒水單。您要先來(lái)點(diǎn)開胃酒嗎