AvayaS8300交換機(jī)維護(hù)

1、copyright 2003 avaya inc. all rights reservedavaya proprietary use pursuant to company instructions交換機(jī)日常維護(hù)交換機(jī)日常維護(hù)2avaya proprietary use pursuant to company instructions交換機(jī)系統(tǒng)維護(hù)交換機(jī)系統(tǒng)維護(hù) 管理界面管理界面 smi（ system management interface)界面界面 asa界面界面 維護(hù)內(nèi)容維護(hù)內(nèi)容 查看系統(tǒng)健康狀況查看系統(tǒng)健康狀況 故障排除故障排除3avaya proprietary use pursu

2、ant to company instructionssmi界面界面 訪問(wèn)訪問(wèn)s8300的地址可以進(jìn)入的地址可以進(jìn)入smi界面界面 主要提供對(duì)主要提供對(duì)s8300服務(wù)器的安裝、配置、維護(hù)、升級(jí)等功能服務(wù)器的安裝、配置、維護(hù)、升級(jí)等功能 維護(hù)工作主要使用維護(hù)工作主要使用server administartion下提供的功能下提供的功能4avaya proprietary use pursuant to company instructions進(jìn)入進(jìn)入smi界面界面 打開(kāi)瀏覽器打開(kāi)瀏覽器(ie/firefox) 輸入輸入s8300的地址的地址 即即s8300的內(nèi)網(wǎng)地址的內(nèi)網(wǎng)地址 出現(xiàn)登錄界面出現(xiàn)登

3、錄界面 如果如果ie沒(méi)有反映，需要將沒(méi)有反映，需要將s8300地址加入信任網(wǎng)站地址加入信任網(wǎng)站 輸入用戶名及密碼輸入用戶名及密碼 用戶可以有不同的權(quán)限，查看的內(nèi)容可以不同用戶可以有不同的權(quán)限，查看的內(nèi)容可以不同5avaya proprietary use pursuant to company instructionssmi主界面主界面6avaya proprietary use pursuant to company instructionssmi-server administratrion7avaya proprietary use pursuant to company instruc

4、tionssmi-查看內(nèi)容查看內(nèi)容 current alarms 正常應(yīng)無(wú)重要及嚴(yán)重告警正常應(yīng)無(wú)重要及嚴(yán)重告警8avaya proprietary use pursuant to company instructionssmi-查看內(nèi)容查看內(nèi)容 server status summary 正常應(yīng)顯示兩臺(tái)服務(wù)器為一主一備正常應(yīng)顯示兩臺(tái)服務(wù)器為一主一備 主備之間的主備之間的dup link應(yīng)應(yīng)up 備用服務(wù)器應(yīng)刷新備用服務(wù)器應(yīng)刷新9avaya proprietary use pursuant to company instructionssmi-查看內(nèi)容查看內(nèi)容 server-process st

5、atus 正常情況下主服務(wù)器所有進(jìn)程應(yīng)正常情況下主服務(wù)器所有進(jìn)程應(yīng)up 正常情況下備服務(wù)器所有進(jìn)程應(yīng)正常情況下備服務(wù)器所有進(jìn)程應(yīng)standby10avaya proprietary use pursuant to company instructionssmi-備份與恢復(fù)備份與恢復(fù) 備份方式備份方式 sftp scp ftp cf卡卡 備份內(nèi)容備份內(nèi)容 avaya call processing (acp) translations server and system files security files full backup 恢復(fù)恢復(fù) sftp scp ftp11avaya propr

6、ietary use pursuant to company instructionssmi-備份備份 data backup and restore 選擇備份內(nèi)容選擇備份內(nèi)容 一般都選上一般都選上 12avaya proprietary use pursuant to company instructionssmi-備份備份 輸入輸入ftp的相關(guān)的相關(guān) 用戶名用戶名 密碼密碼 地址地址 存放目錄存放目錄 點(diǎn)凷開(kāi)始備份點(diǎn)凷開(kāi)始備份13avaya proprietary use pursuant to company instructionssmi-備份備份 data backup and re

7、store backup history查看備份情況查看備份情況 正常應(yīng)顯示備份完成正常應(yīng)顯示備份完成 如果沒(méi)有正常完成，檢查如果沒(méi)有正常完成，檢查ftp的地址、用戶名、密碼及相應(yīng)的的地址、用戶名、密碼及相應(yīng)的權(quán)限是否正確權(quán)限是否正確14avaya proprietary use pursuant to company instructionssmi-恢復(fù)恢復(fù) 日常維護(hù)不需要進(jìn)行數(shù)據(jù)恢復(fù)日常維護(hù)不需要進(jìn)行數(shù)據(jù)恢復(fù) 如果需要恢復(fù)數(shù)據(jù)請(qǐng)聯(lián)系供應(yīng)商如果需要恢復(fù)數(shù)據(jù)請(qǐng)聯(lián)系供應(yīng)商15avaya proprietary use pursuant to company instructions連接連接asa

8、16avaya proprietary use pursuant to company instructions連接連接asa17avaya proprietary use pursuant to company instructions連接連接asa18avaya proprietary use pursuant to company instructions連接連接asa19avaya proprietary use pursuant to company instructions連接連接asa20avaya proprietary use pursuant to company inst

9、ructions連接連接asa21avaya proprietary use pursuant to company instructions連接連接asa22avaya proprietary use pursuant to company instructions連接連接asa23avaya proprietary use pursuant to company instructions連接連接asa24avaya proprietary use pursuant to company instructionsasa命令結(jié)構(gòu)命令結(jié)構(gòu)change trunk-group 1動(dòng)作動(dòng)作對(duì)象對(duì)象編

10、號(hào)編號(hào)常用動(dòng)作：常用動(dòng)作：changedisplayliststatustestbusyoutreleaseadd常用對(duì)象：常用對(duì)象：stationagent-loginidtrunk-grouphunt-groupvdnvectorroute-pattern 編號(hào)：編號(hào)：根據(jù)不同對(duì)象有不同的要求根據(jù)不同對(duì)象有不同的要求上下文幫助：上下文幫助：按下按下f5取得上下文相關(guān)的幫助取得上下文相關(guān)的幫助25avaya proprietary use pursuant to company instructions常用常用asa維護(hù)命令維護(hù)命令查看告警查看告警 display alarms alarm

11、report port mtce on alt alarm svc ack? date date name brd? name type state 1 2 alarmed resolved s00023 dig-ip-s n 8800 warning out 08/03/19:46 00/00/00:00 s00011 dig-ip-s n 8035 warning out 08/13/14:04 00/00/00:00 s00011 dig-ip-s n 8035 warning out 08/13/14:04 00/00/00:00 1 adj-ip n warning 09/01/21

12、:22 00/00/00:00 1 adj-ip n warning 09/01/21:22 00/00/00:00 查看有無(wú)重要及嚴(yán)重告警查看有無(wú)重要及嚴(yán)重告警26avaya proprietary use pursuant to company instructions常用常用asa維護(hù)命令維護(hù)命令查看板卡查看板卡 list configuration all system configuration board assigned ports number board type code vintage u=unassigned t=tti p=psa 001v1 icc mm s8300

13、b hw04 fw001 001v4 ana mm mm711ap hw33 fw091 01 02 03 u u u u u 001v7 ana imm 1t2limap hw07 fw088 u 02 03 001v9 mg-announcement vmm-ann 01 02 03 04 05 06 07 查看是否所有板卡均正確列出查看是否所有板卡均正確列出27avaya proprietary use pursuant to company instructions常用常用asa維護(hù)命令維護(hù)命令查看系統(tǒng)健康狀態(tài)查看系統(tǒng)健康狀態(tài)status health occ: st: 1% sm:

14、1% cp: 0% idl: 98% alarms:maj: 0 min: 0 wrn: 9 logins:1 busyout:trk: 0 stn: 0 oth: 0cab emtr maj min wrn pnc cab emtr maj min wrn pnc28avaya proprietary use pursuant to company instructions常用常用asa維護(hù)命令維護(hù)命令查看查看clan端口使用情況端口使用情況 status socket-usage socket usage total registered ip endpoints: 6 registere

15、d ip endpoints with tcp signaling socket established: 6 total socket usage: 00011/01500 intf board socket net intf board socket net type loc sfx usage rgn type loc sfx usage rgn procr 011/19200 1 查看注冊(cè)的分機(jī)總數(shù)查看注冊(cè)的分機(jī)總數(shù)29avaya proprietary use pursuant to company instructions常用常用asa維護(hù)命令維護(hù)命令查看注冊(cè)的查看注冊(cè)的ip分機(jī)相

16、關(guān)信息分機(jī)相關(guān)信息 list registered-ip-stations registered ip stations station ext set type/ prod id/ tcp station ip address/ or orig port net rgn release skt gatekeeper ip address - - - - - 8000 9620 ip_phone y 8 1 3.1000 8023 9620 ip_phone y 2 1 2.9010 8033 4620

17、 ip_phone y 2 如果如果tcp/skt是是n檢查話機(jī)的狀態(tài)及網(wǎng)絡(luò)檢查話機(jī)的狀態(tài)及網(wǎng)絡(luò)30avaya proprietary use pursuant to company instructions常用常用asa維護(hù)命令維護(hù)命令查看中繼狀態(tài)查看中繼狀態(tài) status trunk 1（2) trunk group status member port service state mtce connected ports busy 0001/001 001v401 in-service/idle no 0001/002 001v402 in-service/idle

18、 no 0001/003 001v403 in-service/idle no31avaya proprietary use pursuant to company instructions常用常用asa維護(hù)命令維護(hù)命令查看分機(jī)狀態(tài)查看分機(jī)狀態(tài)status station 8121 page 1 of 7 general status administered type: 9620 service state: in-service/on-hook connected type: 3631 tcp signal status: connected extension: 8121 port: s

19、00002 parameter download: complete call parked? no sac activated? no ring cut off act? noactive coverage option: 1 one-x server status: n/a ec500 status: n/a off-pbx service state: n/a message waiting: connected ports: limit incoming calls? no user cntrl restr: none hospitality statusgroup cntrl restr: none awaken at: user dnd: not activated group dnd: not activated room status: non-guest room32avaya proprietary use pursuant to company instructions常用常用asa維護(hù)命令維護(hù)命令查看中繼占用情況查看中繼占用情況list measurements trunk-group summary (hourly x) today-peakswitch name: date: 11:55 am mon sep 6, 20