紡織產(chǎn)品質(zhì)量要求操作手冊(cè)(中英文對(duì)照版本)

1、TAGC TEXTILE PRODUCT QUALITY REQUIRMENT TAGC TEXTILE PRODUCT QUALITY REQUIREMENTS 大中華區(qū)紡織產(chǎn)品質(zhì)量要求General part & Quality Guidelines 一般部分和質(zhì)量指導(dǎo)方針 Date Reviewed: Date Implemented: Supplier name and number: Signature IKEA:Version: 1 Signature:General Part一般部分1. Background 背景2. Purpose & use 目的&使

2、用3. Quality judgement 質(zhì)量判斷3.1 Classification 等級(jí)3.2 Reference sample參考樣品3.3 Colour 顏色3.4 Odour氣味3.5 Measurement測(cè)量3.6 Skew緯斜3.7 Repair/ reworks 返修/返工3.8 Attribute Agreement Analysis, AAA歸為一致性的分析4. Glossary & definitions 術(shù)語(yǔ)和定義1. Background Together we want to create a common base of judging the qua

3、lity defects in production. The aim is to improve the quality of judgement and the quality of the product in order to increase customer experienced product quality. 我們希望能和供應(yīng)商一起建立一個(gè)判斷生產(chǎn)過(guò)程中質(zhì)量缺陷的基本共識(shí)。目的是改善對(duì)質(zhì)量的判斷和產(chǎn)品的質(zhì)量，從而提升顧客體驗(yàn)的產(chǎn)品質(zhì)量。2. Purpose & use 目的和使用The textile product quality requirements is a

4、 minimum quality demand on IKEA Textile product. Each supplier to IKEA is responsible to implement the judgement levels in this document at their production and every level of inspection. 紡織產(chǎn)品的質(zhì)量要求是宜家關(guān)于紡織產(chǎn)品最低的質(zhì)量要求。所有供應(yīng)商都有責(zé)任在生產(chǎn)過(guò)程和每一個(gè)檢驗(yàn)過(guò)程中根據(jù)此文件的要求執(zhí)行質(zhì)量判斷的水平This document creates a common base of judging

5、 the quality defects by:這份文件建立了一個(gè)判斷質(zhì)量缺陷的基本共識(shí)1.Clarifing the definition of defects which shall be strictly followed when all concerned parties come up with the disputes on identification, verification, inspection for quality issues.明確缺陷的定義 ，這將被嚴(yán)格的遵守所有相關(guān)部門對(duì)鑒定、驗(yàn)證、檢驗(yàn)質(zhì)量問(wèn)題上提出相關(guān)爭(zhēng)論2.Classfing the defects of

6、 textile product so as for all concerned parties to judge quality problem from the same point of view.紡織產(chǎn)品的缺陷等級(jí)基于同一種觀點(diǎn)判定所有相關(guān)部分的質(zhì)量問(wèn)題3.Simpilfing working method for quality control and understanding of defects by providing illustrations for related defects under each defect categories which we conclud

7、ed from past working experience. However the supplier shall not restrict themselves in the defects this document gave as illustration but also focus on other defects that are not mentioned in this document. 總結(jié)過(guò)去的工作經(jīng)驗(yàn)，通過(guò)提供對(duì)相應(yīng)類別缺陷的相關(guān)證據(jù)（圖片）和說(shuō)明的方法，簡(jiǎn)化質(zhì)量控制和缺陷理解的工作方法。然而不是限制供應(yīng)商給予文件缺陷的證據(jù)，而是集中在這份文件沒(méi)有注意到的其他缺陷。

8、This document supports the “GO/NO GO” requirement (IKEA Supplier Quality Standard, Chapter 5.5) of calibration between IKEA and the supplier. This document does not override the specifications, such as technical description, specifications and drawings, connected to the product. 這份文件滿足GO/NOGO要求（宜家供應(yīng)

9、商質(zhì)量標(biāo)準(zhǔn)，第5.5章）這份文件不是要推翻通用規(guī)范，例如TED(技術(shù)資料)，通用規(guī)范，圖紙，產(chǎn)品的鏈接IKEA expect that each supplier works with continuous improvements on delivered products quality.宜家期待每個(gè)供應(yīng)商都致力于出貨產(chǎn)品質(zhì)量工作的不斷改進(jìn)。These Quality Requirements are: 這些質(zhì)量要求是：1.A living document to be updated on a regular basis according to customers needs and

10、industry constraints. And valid for all Textile product suppliers 一份生動(dòng)的文件，根據(jù)顧客需要和行業(yè)參數(shù)的不斷更新而更新，對(duì)所有紡織品供應(yīng)商都有效3.To be used for Requests For Quotations, evaluations of different suppliers on same product, or for start-up of new suppliers. 被用來(lái)做報(bào)價(jià)請(qǐng)求時(shí)，同一產(chǎn)品對(duì)不同供應(yīng)商的評(píng)估，或者是啟動(dòng)一家新供應(yīng)商。4.A precious training tool for

11、 newcomers, both at IKEA and at suppliers. 一份對(duì)新人培訓(xùn)的工具，包括宜家和供應(yīng)商5.A reference book which ensures the same quality judgement among IOS, Tradings & suppliers worldwide 參考工具，確保IOS，貿(mào)易區(qū)、供應(yīng)商做出統(tǒng)一的質(zhì)量評(píng)估Textile product quality requirements consist of two parts, the general part that is always valid and the

12、quality guidelines for defects, to be used to applicable products. Things not covered should initiate a change request and a separate agreement between the supplier and IKEA until described and included in the Textile product Quality Requirements.紡織產(chǎn)品的質(zhì)量要求由兩部分構(gòu)成，紡織品一般要求要一直被遵循，對(duì)疵點(diǎn)的質(zhì)量指導(dǎo)用于可適用的產(chǎn)品。這份文件不覆

13、蓋的東西應(yīng)該增加一個(gè)更改申請(qǐng)，在供應(yīng)商和IKEA之間有一份單獨(dú)的協(xié)議書(shū)直到雙方的共識(shí)被添加到紡織品質(zhì)量要求里面。3. Quality judgement 質(zhì)量評(píng)估3.1 Classification 等級(jí)In past we had different quality classifications: major, minor, critical defect, remark, etc. 過(guò)去有不同的質(zhì)量等級(jí)：重要的，次要的，嚴(yán)重缺陷，備注等In this document we use the following terms with the described meaning: 在這份文件

14、，我們應(yīng)該使用下面的描述Defect Disqualifying the product:不合格產(chǎn)品 Jeopardizing the function, performance, appearance of the product.產(chǎn)品的功能，性能，外觀缺陷 Evoking the customers irritation.引起顧客的刺激性反映Remark注意 Allowed to occur. 允許發(fā)生 Elements can move to next operation. If re-occuring, related to systematic process fault it sh

15、all be treated as defect. 開(kāi)始下一個(gè)操作的基礎(chǔ)，如果重復(fù)發(fā)生，涉及到系統(tǒng)連續(xù)性操作錯(cuò)誤，應(yīng)該被當(dāng)作缺陷Defect due to reoccurring systematic faults must be recorded and traceable in the production process when and where they are discovered. They must be subject for root cause analysis, corrective actions and preventive actions.系統(tǒng)性發(fā)生的缺陷必須做

16、記錄，并追溯到生產(chǎn)過(guò)程什么時(shí)候，什么地方發(fā)生的，必須找到根本原因，糾正措施和預(yù)防措施 There must be proper light during the assessment and detection of defects. 在評(píng)估和檢查時(shí)必須有適當(dāng)?shù)墓庠碩he minimum light demand is 1200 ±400 Lux and shall be measured in case of doubt. 對(duì)光線的最低要求1200 ±400 Lux，如果有疑問(wèn)應(yīng)該被測(cè)量When acceptance level for defect is defined

17、 “not visible from” that shall be done from several angles and specified distance. The distances in this document are set taking customer´s point of view into consideration. Distance: 0,5 m (arms length) to be used if no other distance is stated.可以接受的缺陷水平被定義為“不能看得見(jiàn)的.”應(yīng)該從不同的角度和距離檢查 。文件定義的距離應(yīng)建立在顧

18、客的角度考慮。距離：如果沒(méi)有規(guī)定的其他距離，使用0.5米（臂長(zhǎng)）距離3.2 Reference sample參考樣品Production should be conducted according to all reference samples and reference samples work as standard samples in case of any disputes.產(chǎn)品應(yīng)該根據(jù)所有參考樣品作為標(biāo)準(zhǔn)參考樣品做分析，以防任何的干擾3.3 Colour 顏色3.3.1 Assessment for colour difference色差評(píng)估General 一般要求Both sa

19、mples and grey scale must be clean and without any fingerprints. Both samples and grey scale shall always have the same angle so the light reflection does not influence the judgment. 樣品和灰色樣卡必須干凈，沒(méi)有任何的指紋。因光反射影響評(píng)估，樣品和灰色樣卡應(yīng)在同一個(gè)角度 For colour fastness, grey scale is need to evaluate the colour performanc

20、e for its durability.色牢度，灰色樣卡需要評(píng)估顏色的耐久性能Without light box/room 沒(méi)有燈箱The samples and grey scale to be evaluated shall be held at a distance of approximately 0.5 m, sloping downwards at an angle of 45°. This shall be done in daylight but not on direct sun or close to strongly coloured surfaces (wa

21、lls, doors etc). 樣品和灰色樣卡在向下傾斜45度，大約0.5米的距離評(píng)估，應(yīng)該在日光燈下進(jìn)行，不能直接在太陽(yáng)光下或強(qiáng)烈的著色區(qū)（墻，門等）With light box/room 有燈箱The samples is to be placed next to the object sloping upwards at an angle of 45°. Inside and area around of light box/room shall not be influenced by any other light sources. The assessment shou

22、ld be conducted with the reference of grey scales.Check for possible colour inconsistencies by comparing the production sample to the reference sample in the three different light sources: 樣品應(yīng)該放置在向下傾斜45度角的位置。里面和接近光源的區(qū)域不應(yīng)該受到其它光源的影響。等級(jí)的評(píng)估由灰色樣卡分析。在下面三個(gè)光源下對(duì)比生產(chǎn)樣品與參考樣品來(lái)檢查可能存在的顏色不一致的情況： D65 TL83 (or TL84)

23、A-light (Tungsten light bulb) （鎢光燈泡） Evaluate the metamerism effects between the approved reference sample and the production. In case of deviation, contact IKEA for further information.評(píng)估認(rèn)可參考樣品和生產(chǎn)間的同色異譜現(xiàn)象（俗稱挑燈），若存在顏色偏差，聯(lián)系宜家獲取進(jìn)一步信息Reference sample參考樣品Grey scale 灰色等級(jí)Metamerism: comparison between mas

24、ter sample and production material should be considered. Evaluation is always to be done.同色異譜：比較標(biāo)準(zhǔn)樣品和生產(chǎn)材料。做出評(píng)估3.3.2 Assessment for colour fastness色牢度評(píng)估General一般要求Visual inspection shall be made with light source D65 (daylight). The samples and the grey scale shall be placed at a 45°angle to the

25、 light source. Avoid distractions, such as other colours than grey in the assessment area /disturbing light sources.Samples shall have the weave or knit pattern in the same direction. Each sample shall be folded so that the fabric is opaque. The assessment shall be made with a suitable “mask”. The m

26、ask should be used both on the scale and on the sample. Place the tested sample on the left-hand side and the reference sample on the right-hand side. At least two people shall assess the same sample. If the two results deviate 0.5 or more, a third person shall also assess the sample.在光源D65（日光燈）情況下目

27、視檢查，樣品和灰色樣卡應(yīng)該放置在45度角光源。避免干擾，如評(píng)估區(qū)域的其他顏色和光源的干擾。編織、針織花紋的樣品應(yīng)該在同一個(gè)方向。每一個(gè)樣品都應(yīng)該折疊使織物不反光。評(píng)估應(yīng)標(biāo)注適當(dāng)?shù)臉?biāo)記。標(biāo)記按照模板和參考樣品。將測(cè)試樣品放在左手，參考樣品放在右手旁邊。至少兩個(gè)人評(píng)估同一個(gè)樣品。如果評(píng)估的結(jié)果偏差0.5或者更多，第三個(gè)人應(yīng)該做測(cè)試樣品的評(píng)估3.4 Odour & Mould氣味&霉味Unpleasant or unexpected smell or smell deviating from earlier shipments and/or from reference sample

28、 in terms of odour is not accepted. 難聞氣味或異味或任何與之前發(fā)貨相比和/與參考樣品對(duì)比出現(xiàn)的不同氣味都是不能接受的Odour should also be analyzed from customers point of view so as to avoid the customers irritation at domestic use stage. When detected, the mould of the product is unacceptable and immediate investigation shall be launched

29、to find out the root cause for the problem. 氣味測(cè)試應(yīng)該站在顧客的角度分析，以避免在顧客使用階段的不滿，當(dāng)發(fā)現(xiàn)有氣味，產(chǎn)品是不可接受的，必須立即調(diào)查并找出問(wèn)題的根本原因 3.5 Measurement測(cè)量Measurements conducted with calibrated hard measure.應(yīng)該對(duì)測(cè)量進(jìn)行校準(zhǔn)分析Measurements conducted according to reference sample and m-images.根據(jù)參考樣品和圖形進(jìn)行測(cè)量When being measured, the product s

30、hould be relaxed, put on the table.當(dāng)測(cè)量時(shí)，產(chǎn)品應(yīng)該松弛地放在桌面上3point(right, left, middle) should be measured and all of them should be within the size tolerance. 尺寸測(cè)試應(yīng)該在三點(diǎn)（左，中，右）測(cè)量，并且測(cè)試結(jié)果都應(yīng)該在尺寸的公差范圍之內(nèi)3.6 Skew & Bow緯斜測(cè)試Skew is considered as defect if:緯斜被認(rèn)為是缺陷：1.>2.0%2.<=2.0% but severely affects the

31、appearance.<=2.0%，并嚴(yán)重影響樣品的外觀The supplier also needs to refer to TED or contact IKEA for special cases. 對(duì)于一些特殊的情況，供應(yīng)商應(yīng)參考TED或與宜家商量 4. Glossary & definitions術(shù)語(yǔ)和定義Face For textile product we mean the outer side of the product.正面，針對(duì)紡織產(chǎn)品，定義在產(chǎn)品的外層Back For textile product we mean the inner side of th

32、e product.背面，針對(duì)紡織產(chǎn)品，定義在產(chǎn)品的里層Slight visible, not obvious, not affecting the appearance, function, performance of the product輕微明顯的，不能夠發(fā)現(xiàn)，不影響產(chǎn)品外觀，功能性和性能Severe visible, obvious, affecting the appearance, function, performance of the product嚴(yán)重 明顯可見(jiàn)的，能夠發(fā)現(xiàn)的，影響產(chǎn)品的外觀、功能性和性能Quality guidelines質(zhì)量指導(dǎo)1.Fabric faul

33、t面料疵點(diǎn)1.1 Colour stain & dirty mark色點(diǎn)&污跡1.2 Fabric broken & hole面料破壞&破洞1.3 Weaving fault織造疵點(diǎn)1.4 Foreign material外來(lái)材料1.5 Thread knot& nep線頭&結(jié)頭1.6 Printing quality印花質(zhì)量2.Workmanship工藝2.1 stitch quality縫合質(zhì)量2.2 Sewing & quilting quality縫紉&絎縫質(zhì)量2.3 Long thread長(zhǎng)線2.4 Pattern qu

34、ality圖案質(zhì)量2.5 Colour performance顏色偏差2.6 Skew & Bowing緯斜1. Fabric fault面料疵點(diǎn)1.1 Colour stain & dirty mark色點(diǎn)&污跡Illustration for related defects相關(guān)疵點(diǎn)插圖Description描述Face正面Back背面 Dirty mark污跡Defect:缺陷1.>4mm2/piece件2.<=4mm22/piece件Remark:others注意：其他Defect:缺陷1.>16mm2/piece件2.<=16mm22/p

35、iece件Remark:others 注意：其他1.2 Fabric broken & hole面料波壞&破洞 The broken fabric and hole is considered as defect.破壞的面料和破洞認(rèn)為是疵點(diǎn)Illustration for related defects相關(guān)缺陷的插圖Description描述Face正面Back背面Hole on fabric 破洞Defect缺陷Defect缺陷Fabric broken面料破壞Defect缺陷Defect缺陷1.3 Weaving fault織造疵點(diǎn)Illustration for rela

36、ted defects相關(guān)疵點(diǎn)的插圖Description描述Face正面Back背面 Colour yarn色紗Remark:1cm/m2/side and not visible at first sight according to 3.1Others: defect注意;1cm/m2/邊部和第一眼不可以看見(jiàn)根據(jù)3.1 其它：疵點(diǎn)N/AFor product such as curtain, blanket, towelThe same as face 對(duì)于窗簾、地毯、毛巾，與正面一樣Thick yarn(3 tripled size of normal yarnFor blanket:

37、 double the size of normal yarn)粗紗（比正常紗粗3倍，針對(duì)窗簾：比正常紗粗2倍）Remark:1cm/m2/side Others: defect 注意：1cm/m2/邊部，其他：疵點(diǎn) N/AFor product such as curtain, blanket, towelThe same as face對(duì)于窗簾、地毯、毛巾，與正面一樣Pile loss塊狀缺失 Defect:>1cmRemark: others 疵點(diǎn)>1cm注意：其它Defect:>1cmRemark: others疵點(diǎn)>1cm, 注意：其它loop pilled

38、out 線圈跑出來(lái)Defect:>1.5cmRemark: others 疵點(diǎn)：>1.5cm 注意：其它Defect:>1.5cmRemark: others 疵點(diǎn)：>1.5 cm 注意：其它Loop snagged 勾線Defect:>2.5cmRemark: others 疵點(diǎn)：>2.5cm 注意：其它Defect:>2.5cmRemark: others 疵點(diǎn)：>2.5cm 注意：其它Pile not cut evenly 塊狀的不均勻 Defect:>16mm2/piece疵點(diǎn)：>16mm2/件Remark: others 注

39、意：其它Defect:>16mm2/piece疵點(diǎn)：>16mm2/件Remark: others注意：其它Other fabric fault其它面料疵點(diǎn)Remark:1cm/m2/side Others: defect注意：1Cm/m2/邊部N/AFor product such as curtain, blanket, towelThe same as face對(duì)于窗簾、地毯、毛巾，與正面一樣1.4 Foreign material外來(lái)材料 Unrelated material found on the product is impurity such as tapes, pa

40、pers etc.不相關(guān)的材料，在產(chǎn)品發(fā)現(xiàn)的雜質(zhì)如膠袋，紙等Foreign material is considered as defect either on the face or on the back if it is severe thus affecting the appearance, function, performance of the product.外來(lái)材料被認(rèn)為是疵點(diǎn)，如果嚴(yán)重地影響產(chǎn)品的外觀、功能，性能，無(wú)論是在產(chǎn)品的正面或者背面Illustration for related defects相關(guān)疵點(diǎn)圖片Description描述Face正面Back背面Forei

41、gn material外來(lái)材料Defect疵點(diǎn)Defect疵點(diǎn)1.5 Thread knot& nep線頭&結(jié)頭Illustration for related defects相關(guān)疵點(diǎn)圖片Description描述Face正面Back背面thread knot&nep線頭&結(jié)頭>3mm2Defect疵點(diǎn):>1/m2/side邊部>2/m2/side(towel)邊部（毛巾）Others: Remark 注意：其他>3mm2Defect:疵點(diǎn)>1/m2/side邊部>2/m2/side(towel)邊部（疵點(diǎn)）Others: R

42、emark 注意：其他1.6 Printing quality印花質(zhì)量Poor printing quality such as cross staining, miss printing that affect the appearance of the product is not allowed.差的印花質(zhì)量如沾色、漏印，影響產(chǎn)品的外觀，這是不允許的Illustration for related defects相關(guān)疵點(diǎn)圖片Description描述Face正面Back背面Poor printing印花質(zhì)量差Defect疵點(diǎn): >4mm2/m2 Remark: others 注意：

43、其它 Defect疵點(diǎn) >4mm2/m2 Remark: others注意：其它2. Workmanship工藝2.1 stitch quality縫合質(zhì)量Illustration for related defects相關(guān)疵點(diǎn)圖片Description描述Face正面Back背面Needle holes left on the fabric在面料上留有針洞Defect:>1cm/piece疵點(diǎn)>1cm/件Defect:>1cm/piece疵點(diǎn)>1cm/件Broken stitch縫合破壞 Defect疵點(diǎn)Remark注意Miss stitch，跳線漏縫Defec

44、t疵點(diǎn):>2stitch針/m2 Defect疵點(diǎn):>2stitch針/m2 Too much repeating stitches太多的重復(fù)縫合Defect:>1cm/piece疵點(diǎn)：>1cm/件Defect:>1cm/piece疵點(diǎn)：>1cm/件2.2 Sewing & quilting quality縫紉&絎縫質(zhì)量1.The track of the sewing should be straight, even and smooth縫紉針跡應(yīng)該平直，勻整，光滑2.stitch density: Stitching should be

45、done according to approved reference sample and/or ameasured image, if available in suppliers index.縫紉密度：縫紉應(yīng)該根據(jù)參考樣品和測(cè)量圖片，可用的供應(yīng)商目錄Illustration for related defects相關(guān)疵點(diǎn)圖片Description描述Face正面Back背面Not straight stitching 縫紉不平直Severe:DefectSlight:Remark嚴(yán)重：疵點(diǎn)輕微：注意Severe:DefectSlight:Remark嚴(yán)重：疵點(diǎn)輕微：注意Wrinkle

46、caused by poor sewing 差縫紉引起的折皺Severe:DefectSlight:Remark 嚴(yán)重：疵點(diǎn)輕微：注意Severe:DefectSlight:Remark嚴(yán)重：疵點(diǎn)輕微：注意2.3 Long thread長(zhǎng)線1. For single thread that is >5cm/piece: defect對(duì)于單線>5cm /件：疵點(diǎn)2. For multiple long threads that the longest thread is >1cm,<5cm but more than 5 threads are detected on the same surface: defect 對(duì)于多根長(zhǎng)線>1cm,<5cm，但是在表面超過(guò)5根線：疵點(diǎn)3. For over lock >3cm: defect對(duì)于