行為面試六大法則

1、【英國(guó)留學(xué)生回國(guó)就業(yè)情況】行為面試六大法則行為面試通常是經(jīng)過(guò)網(wǎng)申和在線測(cè)試之后的重要環(huán)節(jié)，每年都會(huì)有無(wú)數(shù) “ 驍勇善戰(zhàn)” 的戰(zhàn)士們敗走行為面試這一關(guān)。但事實(shí)上，關(guān)于行為面試的秘訣在于：只要擁有良好的簡(jiǎn)歷準(zhǔn)備和充分的時(shí)間演練，我們一定能夠打敗這個(gè)惱人的小妖精。首先，什么是行為面試？經(jīng)典的行為面試問(wèn)題包括“ 告訴我在 xx 時(shí)你的反應(yīng) ”或者“ 給我一個(gè)團(tuán)隊(duì)合作 /領(lǐng)導(dǎo)團(tuán)隊(duì)等的例子 ” 。 基本上是與面試官分享過(guò)去經(jīng)歷以及你在不同的場(chǎng)景下作出反應(yīng)。下面，就為大家提供行為面試的六大黃金準(zhǔn)則，希望大家能用以下的方法攻克這個(gè)難關(guān)！1. 充分的事先準(zhǔn)備一般而言，大多數(shù)行為面試問(wèn)題都將深于以下幾種范疇：?客

2、戶服務(wù)?領(lǐng)導(dǎo)力?解決問(wèn)題的能力?解決沖突的能力?交流能力?團(tuán)隊(duì)合作?創(chuàng)新意識(shí)在進(jìn)行面試準(zhǔn)備時(shí)，挑選近期發(fā)生的獨(dú)特的，能夠表達(dá)出積極成效的事例，最好不僅能夠表達(dá)出良好的團(tuán)隊(duì)氛圍，更能凸顯作為個(gè)體參與者的奉獻(xiàn)。這些事例大多與你的工作實(shí)習(xí)經(jīng)歷，學(xué)校的學(xué)習(xí)或社團(tuán)經(jīng)歷有關(guān)。防止使用那些與你家人，朋友，愛人或是室友之間發(fā)生的過(guò)于私人，并不專業(yè)的經(jīng)歷。2. 分享你具體的故事行為面試的面試官在提問(wèn)時(shí)，通常期待得到一個(gè)真實(shí)發(fā)生，與你息息相關(guān)， 能夠表達(dá)出面試者真實(shí)性格特質(zhì)的答復(fù)。切莫在這時(shí)一概而論或是夸夸其談， 更不應(yīng)該自作聰明地將延伸到以后工作情境中。當(dāng)然，如果面試官在之后的問(wèn)題提及，你也可以再做答復(fù)。3.

3、不要太過(guò)拖沓行為面試中，你應(yīng)當(dāng)提供足夠信息使得面試官與你感同身受，但同時(shí)也需要注意不要太過(guò)拖沓，提供一些與主要答復(fù)無(wú)關(guān)地細(xì)節(jié)信息。一般而言， 將你地答復(fù)控制在1-3 分鐘左右是比較理智地做法。 4. 自我中心你應(yīng)當(dāng)始終明確面試官想要了解的是你這個(gè)人。除非面試問(wèn)題意在團(tuán)隊(duì)合作或集體活動(dòng)，應(yīng)當(dāng)防止使用“ 我們” 這個(gè)詞。在合理的感謝你得到的支持的情況下，應(yīng)當(dāng)始終將重點(diǎn)放在你的個(gè)人奉獻(xiàn)上。5. 遵循 star 法則 situation 情境面試官希望你能描述一個(gè)最近遇到的挑戰(zhàn)或情況任務(wù)，事件，事件，地點(diǎn)，為什么，怎樣tasks 任務(wù)你必須要完成什么任務(wù)？面試者想要知道的是你在上述情境下如何去明確自己

4、的任務(wù)。 這個(gè)任務(wù)有截止時(shí)間嗎， 在執(zhí)行任務(wù)時(shí)需要留意什么特殊的細(xì)節(jié)嗎？action 行動(dòng)你做了什么？面試官想要了解的是你做了什么？為什么做？做了哪些準(zhǔn)備？有沒(méi)有替代方案？學(xué)習(xí)文檔僅供參考result 結(jié)果行動(dòng)的結(jié)果是什么？從你的行動(dòng)中，你得到了什么？有沒(méi)有完成你的目標(biāo)？你從中獲得了什么經(jīng)驗(yàn)？關(guān)于 star 原則的使用，還是舉個(gè)栗子吧：question: please tell me a case in which you led a team to complete a difficult task. while doing an internship for xyz consulting

5、firm, i worked on a production cost saving project for a pharma company, on which i had to lead 14 workshop managers from the client side to achieve a cost saving target of 5 m usd per year. the task was difficult, because the team members were not my direct subordinates and were resistant with the

6、project because of their concerns on production safety.(comment: specify the situation)in order to mobilize the whole team to achieve the target, i took three actions. first, i talked to each manager to convince that the project was not an obstacle, but an opportunity for everybody to get promotion,

7、 prove their capabilities and create value for the company. secondly, i persuaded my project manager to set up a bonus pool for each manager part of the money saved from the project would be distributed to the managers as bonuses. thirdly, i spent over 8 hours every day with the workers to identify

8、improvement potentials and ensure that the improvement measures could be executed without risk.(comment: target and actions are detailed in the 2nd section)the incentive systems successfully motivated the managers they turned their attitude from resistant to cooperative. and my on-site work eliminat

9、ed their concerns on production safety. as a result, they proactively proposed many cost saving initiatives and supported the implementation of these initiatives. by the end of the project, we had exceeded the cost saving target by over 50%.(comment: end the talk with a clear result) 6. 積極準(zhǔn)備后續(xù)問(wèn)題面試官們

10、會(huì)為了得到他們理想的信息而不斷發(fā)問(wèn)，即便在你的答案中已經(jīng)包含了故事的情境，任務(wù)，行動(dòng)和結(jié)果， 你仍需積極準(zhǔn)備他們的二次發(fā)問(wèn)。面試官提出后續(xù)問(wèn)題并不意味你的答案不夠好或不完整，更多時(shí)候他們僅僅想知道更多。 有的時(shí)候， 面試官會(huì)問(wèn)在你提供的事例中你的感受如何，面對(duì)這樣的問(wèn)題，老實(shí)作答是相對(duì)輕松的選擇，但同時(shí)也要注意保持專業(yè)的姿態(tài)。以下是幾個(gè)經(jīng)典的行為面試問(wèn)題來(lái)自寶潔面試供大家準(zhǔn)備和練習(xí)1. describe an instance where you set your sights on a high/demanding goal and saw it through completion. 2.

11、 summarize a situation where you took the initiative to get others to complete an important task, and played a leading role to achieve the results you wanted. 3. describe a situation where you sought out relevant information, defined key issues, and decided on which steps to take to get the desired results. 4. describe an instance where you made effective use of facts to secure the agreement of others. 5. describe a creative/innovative idea that you produced which signific