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1、旅游英語旅游英語unit12-L20Lesson20 unit12-L20Lesson20 Turn-down ServiceTurn-down ServiceTeaching Objectives:By the end of this lesson, you should be able to(本節(jié)課你應該學會).Knowledge Objectives(知識目標知識目標):1.spell and pronounce the words on doing turn-down service(拼讀關于晚床服務的單詞)2.remember some key expressions in the

2、dialogue.(記住對話中的重要短語).Technical Objectives(技能目標技能目標):1.Obtain the information on doing turn-down service (獲得做晚床服務的信息)2.Learn how to make telephone service in English in daily life. (在日常生活中學會如何用英語做晚床服務)Match the words and the pictureA B C D E1)towel ( ) 2) mail ( ) 3)lamp ( ) 4) curtain ( ) 5) thermo

3、s ( )Match the key expressions make the bed 打擾打擾 in time. 做晚床做晚床 disturb 開水開水 turn down service 鋪床鋪床 boiled water 中國茶中國茶 tidy up 及時及時 Chinese tea 收拾收拾Match the key sentence patterns A B1.Ill bring in some fresh towels together with the drinking water and tea cups. 現(xiàn)在我可以為你做晚床嗎?現(xiàn)在我可以為你做晚床嗎?2. May I do

4、 the turn down service for you now?我想用典型的中國茶招待我的我想用典型的中國茶招待我的朋友。朋友。3.Im sorry to disturb you我要把一些干凈的毛巾、熱水我要把一些干凈的毛巾、熱水和茶杯一起拿過來。和茶杯一起拿過來。4.Id like to treat my friend with a typical Chinese tea.很抱歉打擾你了。很抱歉打擾你了。Case StudyDialogue1Dialogue1H: May I come in?S: Come in, please.H: Im sorry to disturb you.

5、May I do the turn-down service for you now?S: Thank you. But can you clean it when I am out?H: Thats OKS: You know, one of my friends will come and see me this evening. And we are going to have a small party. Will you please bring us a bottle of just boiled water and tea cups? Id like to treat my fr

6、iend with typical Chinese tea. H: Well, Ill bring in some fresh towels together with the drinking water and tea cups.S: By the way, is there any mail for me?H: No. If there is, Ill give it to you in time.S: Thank you.You are a smart girl indeed. H:Im always at your service. Goodbye, sir and madam,an

7、d have a very pleasant evening.Listening Pre-listening questions 1. What does the keeping attendant do for Mr. Taylor? 2.What does Mr. Taylor need for the party?1.Listening2. Listen to the tape again and find out the key words Listen to the tape again and find out the key words and expressions and e

8、xpressions turn down service /turn down 2)disturb3: Find out some useful sentences 1. May I do the turn down service for you now? (我現(xiàn)在可(我現(xiàn)在可以為您做夜床服務嗎?)以為您做夜床服務嗎?) 2. Im sorry to disturb you. (抱歉打擾您。)(抱歉打擾您。) 3 Will you please bring us a bottle of just boiled water and tea cups? (能給我們拿來一瓶開水和幾個茶杯嗎?)(能

9、給我們拿來一瓶開水和幾個茶杯嗎?) 4. You may make all of them in about half an hour. (你可以(你可以在大約半個小時做完。)在大約半個小時做完。)4:Complete the useful sentencesComplete the useful sentences 1)Im sorry to_ you. 很抱歉打擾你了。很抱歉打擾你了。 2)May I do the_ _or you now? 現(xiàn)在我可以為你做晚床嗎?現(xiàn)在我可以為你做晚床嗎? 3)Id like to _my friend with a typical _ _. 我想用典型

10、的中國茶招待我的朋友。我想用典型的中國茶招待我的朋友。 4) Im always at your _. 我隨時為您服務我隨時為您服務3.Decide whether the following statements are True (T) or False(F) 1)Turning down service time in the hotel is usually from 7:00 am to 9:00 p.m.( ) 2) All the hotels offer turning down service. ( ) 3)Mr. Smith wants to treat his frien

11、ds and he asks the attendant to bring three pairs of slipper. ( )Practice Role-play Let the students work in pairs: Role Play Make a new dialogue between Mr. Green and the clerk Mr. Green called housekeeping and asked the clerk to do the turn down service Key words:turn-down service , towel, boiling water, Chinese tea Summary What can you get from this lesson?Words(單詞單詞)Expressions(短語短語)Sentence Patterns(句型)(句型)Ability Demand(能力要求能力要求) Homework 1.Recite the words and expressions on doing

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