Business-etiquette

1、精品資料Business etiquette? The word“Etiquette”originated in France, which used to mean“passport at the court”.? The formal rules of proper behavior (Longman Dictionary)The Origin of Western EtiquetteIn the west, the concept of etiquette came from French origin. It was originally used at the court of Lo

2、uis XIV, acting as a kind ofpassport at the court.Western business etiquette can be traced to the French royal courts in the 17th century as a strict guide to social andbusiness behavior.Louis XIV then decreed that everybody should observe the etiquette.The meaning of etiquette would later include t

3、he ticket to court functions that lists the instructions on which a person wouldstand and what was to be done.The passport recorded some rules about the behavior when entering the court. These rules became simpler and graduallybe accepted and became the etiquette that everyone was willing to comply

4、voluntarily.The Origin of Chinese EtiquetteChina is renowned as an ancient civilization country in the world. Since the period of Xi Zhou (more than 3000 years ago), theancient Chinese etiquette has come into being.In the Spring and Autumn Period, the etiquette system was established. Then it was ca

5、rried forward by Confuciusand it has been influencing Chinese society for more than 2000 years. The Origin of the Chinese Word“Li(禮)”.According to research, someone found that etiquette in China originally was used to worship the gods.The method of dealing with people and the belief in ghosts and sp

6、irits plays an important role in Chinese etiquette.精品資料What is business etiquette?Business etiquette is a set of widely accepted guidelines or conventional norms and standards for knowing how to behaveappropriately that apply to business affairs.精品資料Intern ati onalbus in ess etiquette refers to rule

7、s for intern ati onal bus in ess through out the world to build up harmonious global working environmen t. It embraces the various rules of proper behavior among differe nt cultures. Good Busin essEtiquetteGood bus in ess etiquette can protect bus in ess owners and employees from internal and exter

8、nal con flicts by sett ing a high standard for behavior by all.Proper etiquette sets a tone for clients and customers , professional manners helps the companys profitability.The Fun cti ons of Busin ess Etiquette1. Build strong relati on shipProfessi onal behavior helps build stro ng relati on ships

9、 among man agers, staff and clie nts because proper etiquette pleasesothers for they think they are respected and valued2. Promotes positive atmosphereA good work ing en vir onment is fostered by good bus in ess etiquette. When man ageme nt and workers ano ther withthe respect and sen sitivity dicta

10、ted by good bus in ess mann ers, it creates a positive atmosphere.3. Reflects con fide neeThe in dividual who knows what to say and how to behave is the one with fine bus in ess etiquette, and it shows on es self confide nee.4. Preve nts misun dersta ndingsTak ing bus in ess etiquette seriously will

11、 help preve nt misun dersta ndings because proper etiquette requires every one to interact professi on ally with one ano ther and to com muni cate clearly and hon estly. man agers who always speak on a profession al level with employees n eed not fear making in appropriate remarks as they guard aga inst casual types of in teracti ons.Con clusi onIn business, the relationships you build are critical.A businessman or woman it is important that you make a good impression.treat oneworki ng精品資料Business etiquette extends beyond the office.As