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1、如何寫(xiě)好英語(yǔ)郵件六個(gè)步驟,一氣呵成!If you' re reading this, there ' s a good chance that you have an email account. You may well have several -perhaps separate accounts for professional and personal contacts 。如果你正在閱讀這篇文章,你肯定有一個(gè)或若干個(gè)甚至 是不同帳號(hào)的私人或辦公郵箱。It ' s easy to assume that we know how to use email effec
2、tively:it ' s been around for long enough. But ifyou find yourself struggling to communicate effectively by email, these six tips should help:由M牛這樣的溝通方式早已經(jīng)滲入到了我們的生活工作 中,因此可以說(shuō)大多數(shù)人都能有效地使用郵件與他人交流。 但如果你發(fā)現(xiàn)自己還沒(méi)做得足夠有效,我想以下這六點(diǎn)可以 幫到你:1. Start With an Appropriate Salutation郵件開(kāi)頭稱(chēng)呼要恰當(dāng):Somepeople jump straig
3、ht into the text of an email without so much as a “hi ” . It ' s polite to add a salutation, just as you would with a letter. That might look like:有些人寫(xiě)郵件不喜歡加稱(chēng)呼,甚至連簡(jiǎn)單的“你好”都 忽略,直接開(kāi)始正文內(nèi)容。孰不知就像在傳統(tǒng)的信件上一樣, 寫(xiě)上稱(chēng)呼是一種禮貌的象征。稱(chēng)呼可以這樣寫(xiě):#Dear Sir/Madam 親愛(ài)的先生/女士#Dear Mr. Johnson親愛(ài)的約翰遜先生#Hi Sue蘇,你好#Hello Fred 你好,
4、福瑞德Your salutation needs to be appropriate. If youre writing to a prospective employer, “Dear Mr. Johnson” is probably the best way to go.“Hi Bob ”is going to look unprofessional。稱(chēng)呼必須恰當(dāng)。若郵件對(duì)象是你未來(lái)的上司,“親愛(ài)的 約翰先生”這樣的稱(chēng)呼應(yīng)該為最得體的。像“你好,鮑勃” 更適用于隨意的場(chǎng)合。But don' t assume that formality is always the right an
5、swer. If you' re writing to a friend of a friend, using “Dear”plus their surname is goi ng to seem oddlystilted 。那么,是不是正式的用語(yǔ)就萬(wàn)能呢?絕對(duì)不是。若你給 你朋友的朋友寫(xiě)郵件,那用“親愛(ài)的+姓”就顯得異常別扭。If in doubt, “Dear first name ” will usuallywork just fine當(dāng)你判斷不出哪種場(chǎng)合該用什么稱(chēng)呼合適,你可以使用“親愛(ài)的+名”來(lái)應(yīng)付所有情況。2. Get Straight to the Point直奔主題Yo
6、ur correspondent won ' t want to wade through paragraphs of waffle - so get straight to the point.If you ' re writing to someone out of the blue, don't give them your life story before you make a request相信閱讀你郵件的人不會(huì)愿意仔細(xì)瀏覽你那空洞無(wú)聊的長(zhǎng)篇大論,所以你需要直奔主題。如果你想寫(xiě)封郵件安慰 某個(gè)心靈受傷的朋友,開(kāi)頭先把你的建議亮出來(lái),然后再用 你的親身經(jīng)歷來(lái)輔
7、助說(shuō)明。Getting straight to the point might mean that thefirst line of your email (after the salutation) lookssomething like this:直奔主題意味著郵件內(nèi)容的第一行應(yīng)該是這樣:#1 ' m working on an article about AcmeWidgets forXYZ publication, and wondered if you had a few minutes to answer the following three questions。我現(xiàn)在正
8、在寫(xiě)一篇要交給某某出版社關(guān)于極致控件的文章,不知道您有沒(méi)有時(shí)間回答3個(gè)問(wèn)題呢?#Could you supply me with a quote for the followingproject?可否對(duì)下面的設(shè)計(jì)項(xiàng)目進(jìn)行引證? #1 ' d like todiscuss the revisions with you. Would Tuesday at 2pmbe a good time?我想和你談?wù)勑抻喌氖隆_@周二下午兩點(diǎn)您有空嗎? #I ' ve attached the documents you requestedat our meeting yesterday 。昨天會(huì)
9、議上您要求的文件已附上,請(qǐng)查收。You may well need to include more details, but ifyou put the important point up front, your email is more likely to get a timely response. If your question comes too far down, the recipient may not even realise thatyou need a reply 。當(dāng)然,你需要再增加更多的細(xì)節(jié)內(nèi)容。若將郵件重點(diǎn)放 到內(nèi)容的開(kāi)頭,你將收到更加及時(shí)的回復(fù)信息。如果你的問(wèn)
10、 題在郵件后頭,收信人可能都不會(huì)意識(shí)到你在等他回復(fù)。3. Keep it Short內(nèi)容言簡(jiǎn)意賅Try to keep your email as short as possible. Makethe paragraphs short, too- long paragraphs can bedifficult to read and take in。盡可能將你的郵件內(nèi)容寫(xiě)得簡(jiǎn)單明了。文章太長(zhǎng)不易閱 讀和吸收。Do make sure you give enough information for your correspondent to be able to make a decision,
11、 if that's required. You might find that it ' s best to offer this as an attachment you' II have more flexibility over formatting, and your correspondent can print out the attachment easily 。若對(duì)方需要通過(guò)你的郵件來(lái)做決策,那你一定要在郵件 中將相關(guān)信息寫(xiě)完整。為了能更靈活地排版,你可以把這些 信息作成附件形式,以方便對(duì)方將其打印出來(lái)。4. Use Numbered Points將內(nèi)
12、容編號(hào)If you' ve got several questions or points to make, it ' s very helpful to number them. This makes it easy for the other person to respond to each one, especially if some just require a yes/no response or a single word answer. For instance:對(duì)于那些為了咨詢(xún)或提供各種問(wèn)題的郵件,最好將問(wèn)題 一點(diǎn)一點(diǎn)的列舉出來(lái),以便于他人對(duì)每個(gè)問(wèn)題作答,尤
13、其當(dāng) 某些人更傾向于對(duì)問(wèn)題只回答“是”和“否”的時(shí)候。例 如:#Could you let me know:能否告知:#1. How much it would cost for the website design1. 網(wǎng)站設(shè)計(jì)費(fèi)用#2. Howmuch for the website design plus a tri-fold brochure2. 網(wǎng)頁(yè)設(shè)計(jì)加一份三頁(yè)宣傳冊(cè)的費(fèi)用#3. Whether you could complete #2 by the end ofApril3. 您能否在四月底完成第二點(diǎn)所述工作?It ' s also useful to list you
14、r questions or points as bullets in this way; if you write a single paragraph, some of your questions might get missed。將你的問(wèn)題或觀點(diǎn)用圖標(biāo)的方式羅列出來(lái)是很實(shí)用的, 倘若你用一段話(huà)將幾個(gè)點(diǎn)全部涵蓋,那對(duì)方有可能會(huì)漏看其 中的幾點(diǎn)。5. Re-read and Use Spell-Check重新閱讀一篇,校對(duì)拼寫(xiě)錯(cuò)誤A typo or spelling mistake can turn one word into an entirely different one. If y
15、ou' re using email ina professional capacity, that mistake could be embarrassing - or even offensive. It might alter the whole meaning of your email : a missing “not ”, for instance, could potentially cause problems排版或拼寫(xiě)錯(cuò)誤有時(shí)能導(dǎo)致對(duì)一個(gè)單詞的誤解。尤其當(dāng) 你用郵件來(lái)溝通專(zhuān)業(yè)性?xún)?nèi)容時(shí),這樣的錯(cuò)誤就很尷尬,甚至 有些失禮。它可能改變你整個(gè)郵件的意思。比如:少寫(xiě)了個(gè)“不”
16、,就可能會(huì)引起某些問(wèn)題。Spell-check should help you avoid any silly mistakes - but use your eyes and brain too. There are plenty of words that spell-checkwon' t pick up. If you're emailing from a device with predictive text and an auto-correct feature, make sure you always re-read what you' ve typed
17、。因此檢查拼寫(xiě)將避免你犯這些低級(jí)錯(cuò)誤,但這里強(qiáng)調(diào)不僅僅用眼睛檢查,還得用大腦思考。有些錯(cuò)誤不一定 能輕易檢查出來(lái)。如果你的郵件系統(tǒng)有字句聯(lián)想功能和自動(dòng) 糾錯(cuò)功能,一定要把寫(xiě)出來(lái)的內(nèi)容再通讀檢查一遍。6. Make Your Signature Useful充分利用郵件簽名Do you have an email signature? (That ' s the text that appears automatically at the bottom of your email 。) Some people don ' t use one at all; others have
18、 a funny quote or favorite saying 。你設(shè)置過(guò)郵件簽名嗎(它將會(huì)在你每次郵件內(nèi)容的下方 自動(dòng)生成)?有些人從來(lái)都沒(méi)有使用過(guò)它,但我們也看過(guò)一些非常有意思和哲理的簽名。Whether you ' re using email for professional or personal reasons, make your signature useful for both you and your recipient. That might mean:無(wú)論你是為了工作還是私人聊天,加注簽名對(duì)你和郵件 接收者都有好處,因?yàn)檫@意味著可以:Giving the link to your website加上你的網(wǎng)頁(yè)鏈接Including your work address and/or phone number 寫(xiě)上你的工作地址或電話(huà)號(hào)碼Adding links to yoursocial media accounts注上你的社會(huì)媒體工具帳號(hào)(例如博 客,微博,論壇)Putting in a
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