商務(wù)英語(yǔ)期末復(fù)習(xí)模板

1、商務(wù)英語(yǔ)期末復(fù)習(xí)資料一、翻譯:詞組,句子詞組telephoneoperator電話接線員telephonedirectory/book電話簿areacode,codenumber地區(qū)代碼callingparty,caller打電話者givesb.acall/ring給某人打電話putsb.toextension接分機(jī)keepthelinefree別占線lift/pickupthetelephoneanswerthephone接電話hold/hangon別掛線/稍等hangup/getoff掛斷expectonescall等某人的電話bewantedonthephone有電話leaveamess

2、age留口信takeamessage捎口信callbacklater稍后再打來(lái)returnonescall回某人的電話have/dialthewrongnumber撥錯(cuò)號(hào)碼checkthenumber核對(duì)號(hào)碼leaveonestelephonenumber留電話號(hào)碼givesb,thetelephonenumber告知電話號(hào)碼slowdown/speakalittleslower說(shuō)慢一點(diǎn)jotdownthephonenumber記下電話號(hào)碼telephoneoperator電話接線員telephonedirectory/book電話簿areacode,codenumber地區(qū)代碼calling

3、party,caller打電話者givesb.acall/ring給某人打電話putsb.toextension接分機(jī)keepthelinefree別占線lift/pickupthetelephoneanswerthephone接電話hold/hangon別掛線/稍等hangup/getoff掛斷expectonescall等某人的電話bewantedonthephone有電話leaveamessage留口信takeamessage捎口信callbacklater稍后再打來(lái)returnonescall回某人的電話have/dialthewrongnumber撥錯(cuò)號(hào)碼checkthenumber

4、核對(duì)號(hào)碼leaveonestelephonenumber留電話號(hào)碼givesb,thetelephonenumber告知電話號(hào)碼slowdown/speakalittleslower說(shuō)慢一點(diǎn)jotdownthephonenumber記下電話號(hào)碼passport護(hù)照visa簽證embassy大使館validity有效期windowseat靠窗的座位aisleseat靠過(guò)道的座位checkin登記（酒店、機(jī)場(chǎng)）checkout結(jié)賬book/reserve/makeareservation預(yù)定luggage/baggage行李carry-on/hand-carry/handluggage隨身行李ch

5、eck-in/checked/registeredluggage托運(yùn)行李overweight 超重 加費(fèi)duty-free allowance 免稅額single/one way ticket單程票round-trip ticket 往返票 arrive/arrival 到達(dá) vi./n. business class 商務(wù)艙 economy class 經(jīng)濟(jì)艙 registration 登記cancellation/cancelonedouble room 雙人間conference room 會(huì)議室 exchange rate 匯率 domestic flight 國(guó)內(nèi)航班 connect

6、ing-flight 轉(zhuǎn)機(jī) air route/line 航線 board a plane 登機(jī)return ticket返程票depart/departure 離開(kāi) vi./n. first class頭等艙advance deposit定金tariff價(jià)目表s reservation 取消預(yù)定single room 單人間suite套房local currency International flight flight number direct/non-stop take off landing當(dāng)?shù)刎泿艊?guó)際航班航班號(hào)flight 直達(dá)航班起飛著陸excessbaggagecharge超重

7、行李附句子1. 從你的簡(jiǎn)歷和應(yīng)聘申請(qǐng)書(shū)來(lái)看，你對(duì)營(yíng)銷(xiāo)工作已有相當(dāng)多的經(jīng)驗(yàn)。Iseefromyourresumeandapplicationthatyou'vehadquitealotofexperienceinmarketingalready.2. 如果你處在我的位置，你希望你的雇員應(yīng)具備哪些素質(zhì)？Ifyouwereinmyshoes,whatsortofqualitiesyoudlookforinyouremployees?3. 部門(mén)經(jīng)理應(yīng)該能夠主動(dòng)處理很多事情。Adepartmentmanagerhastobeabletodoalotofthingsonyourowninitiat

8、ive.4. 作為秘書(shū)，我做過(guò)大量的文字工作，如擬寫(xiě)報(bào)告、作會(huì)議記錄等，而且似乎我的記憶力比一般人強(qiáng)。Asasecretary,Ivehadtodoquitealotofpaperwork,suchashandlingreportwriting,keepingminutesatmeetings,andIseemtohaveabettermemorythanaverage.5. 從秘書(shū)角度看，我認(rèn)為和上司共用一個(gè)辦公室更好，這樣她的上司不太有可能忘記告訴她一些重要的事情。FromthesecretaryspointofviewIthinkitsbettertoshareanofficeroomw

9、ithherbosssothattheresnotmuchchanceofhersuperiorforgettingtoletherknowaboutimportantmatters.6. 我工作過(guò)的那家公司是一家做營(yíng)銷(xiāo)和公共關(guān)系的公司，主要是為在中國(guó)投資的外國(guó)公司提供咨詢。ThecompanywhereIworkedisamarketingandpublicrelationscompanyandtheydoconsultantworkforforeigncompaniesinvestinginChina.7. 我想在貴公司會(huì)有更多個(gè)人發(fā)展的機(jī)會(huì)，而且這里的工作對(duì)我來(lái)說(shuō)更具挑戰(zhàn)性。Ifeelt

10、hatIwouldhavemorescopeforpersonaldevelopmentinyourcompanyandthattheworkwillbemorechallengingforme.8. 我主要的工作是協(xié)助經(jīng)理安排訪問(wèn)、會(huì)議及介紹,并且替他處理信件。WhatIbasicallydoistoassistthemanagerbyarrangingvisits,settingupmeetingsandpresentationsandtodealwithhiscorrespondence.9.申請(qǐng)書(shū)和簡(jiǎn)歷一樣重要，因?yàn)樯暾?qǐng)書(shū)通常是申請(qǐng)者和雇主之間第一次直接的接觸。Theapplicati

11、onlettercanbeasimportantastheCVinthatitoftenprovidesthefirstdirectcontactbetweenanapplicantandanemployer.10. 有效的申請(qǐng)書(shū)能說(shuō)明你對(duì)具體單位興趣的原因，并且辨認(rèn)出你最相關(guān)的技能或經(jīng)歷。Effectiveapplicationlettersexplainthereasonsforyourinterestinthespecificorganizationandidentifyyourmostrelevantskillsorexperiences.11. 我打電話是想看看你是否有空和我面談你們

12、明年銷(xiāo)售計(jì)劃的事情。Imcallingtoseeifyouhaveanytimetomeetwithmetodiscussyoursalesplannextyear.12. 我有些很重要的事情要和王先生核對(duì)一下，這事很急，下午2點(diǎn)前我必須與他取得聯(lián)系。IhavesomethingveryimportanttogooverwithMrWang.Itsurgent.Ihavetoreachhimbefore2oclock.13. 我們經(jīng)理正忙得脫不開(kāi)身。請(qǐng)留下你的姓名和電話號(hào)碼，我請(qǐng)他有空就給你回電。Ourmanageristiedupatthemoment.Ifyouleaveyournamea

13、ndphonenumber,Illhavehimcallyoubackassoonashesavailable.14. 如果我現(xiàn)在就打電話告訴他我們要撤消訂貨怎么樣？WhatifIcallhimnowandtellhimthatwewanttocanceltheorder?15. 商務(wù)電話被看作是與客戶進(jìn)行聯(lián)系的極其重要的紐帶。Businesscallsareregardedasthemostimportantlinkwithcustomers.16. 我們?cè)S多商務(wù)工作，如接訂單、檢查進(jìn)展情況、與供貨商聯(lián)系、征求和提出建議、處理投訴，都是通過(guò)電話進(jìn)行。Alotofourbusinesswork

14、,suchastakingorders,checkingprogress,contactingsuppliers,requestingandgivingadvice,andhearingcomplaints,isdonealloverthetelephone.17. 使用電話處理公司業(yè)務(wù)與寫(xiě)信相比有許多優(yōu)點(diǎn)。Usingthetelephoneforcompanybusinesshasmanyadvantagesoverwritingletters.18. 正因?yàn)槊刻煸S多人通過(guò)電話做生意，所以樹(shù)立良好的電話形象對(duì)公司的成敗尤為重要。Sinceeverydayquiteafewpeopletran

15、sactbusinessoverthetelephone,establishingapositivetelephoneimageisobviouslyimportanttothesuccessofthecompany.19. 打商務(wù)電話時(shí)，不需拐彎抹角。正如在商務(wù)書(shū)信中一樣，開(kāi)門(mén)見(jiàn)山，切入要點(diǎn)。Inabusinesscallyoudontneedtospendtimetalkingaroundthesubject.Justgettothepointasyouwouldinabusinessletter.20. 有時(shí)一些客戶的要求毫無(wú)道理。但是只要我們盡量有禮貌、客氣，同時(shí)也能心平氣和，我們甚至

16、可以留住他們中的一些作為今后的客戶。Sometimessomecustomersdemandsareunreasonable.Aslongaswetrytobepolite,courteousandevendisarmingatthesametime,wecanretainevensomeoftheseindividualsasfuturecustomers.21. 我想訂一張8月8日從杭州飛往悉尼的單程商務(wù)艙機(jī)票。Idliketoreserveasingle/one-waybusinessclassticketfromHangzhoutoSydneyonAugust8.22. 看來(lái)全價(jià)商務(wù)機(jī)

17、票是最恰當(dāng)?shù)倪x擇，因?yàn)樗休^大的彈性。Thenormalfull-farebusinessclassticketsoundsthemostappropriateoption.Itoffersmoreflexibility.23. 請(qǐng)問(wèn)這是海關(guān)嗎？我去澳大利亞旅行，該辦哪些手續(xù)？Excuseme,isthistheCustomsHouse?ImtravellingtoAustralia.CouldyoutellmewhatproceduresIhavetofollow?24. 我去英國(guó)旅行。請(qǐng)問(wèn)可以免稅攜帶多少香煙和酒？ImtravelingtoEngland.Couldyoutellmewha

18、ttheduty-freeallowanceisforcigarettesandliquor?25. 我能在酒店兌換一些錢(qián)嗎?我想把一些美元兌換成當(dāng)?shù)刎泿?。今天的兌換率是多少?CanIchangesomemoneyinthelocalhotel?IdliketochangesomeUSdollarsintolocalcurrency.Whatstheexchangeratetoday?26. 我想預(yù)訂從5月5日到5月10日一個(gè)雙人房間。我喜歡大號(hào)床，如果可能的話。順便問(wèn)一下，房間是否有電腦插座和互聯(lián)網(wǎng)連接？Idliketoreserveadoubleroomfrom5thMayto10th.I

19、dpreferaqueensizebed,ifthatspossible.Bytheway,doesmyroomhaveacomputersocketandInternetconnection?27. 我的秘書(shū)10天前以約翰史密斯的名字向你們預(yù)訂過(guò)。她傳真發(fā)給你們旅館，訂一個(gè)兩間一套的房間，用三個(gè)晚上。MysecretarymadeareservationtendaysagointhenameofJohnSmith.Shesentafaxtoyourhoteltoreserveasuitoftworoomsforthreenights.28.我們要預(yù)訂一個(gè)能夠容納八九十人的會(huì)議室，要有聲音設(shè)備

20、、投影板或屏幕，還應(yīng)備有電視機(jī)和錄像機(jī)。Wewouldliketobookaconferenceroomthatcanaccommodate80to90people,withsoundequipment,overhandboardsorscreenanditshouldbealsoequippedwithatelevisionsetandavideorecorder.29. 我下星期一將前往法蘭克福參加法蘭克福交易會(huì)。聽(tīng)說(shuō)貴賓館所有房間交易會(huì)期間就都訂滿了，但不知現(xiàn)在是否有取消的房間。如果有的話，我想訂一間單人房。ImgoingtoFrankfurttoattendtheFrankfurttr

21、adefairnextMonday.Iwastoldthatalltheroomsinyourhotelhadbeenbookeduplastweek.Iwonderwhetheranyreservationshavebeencancellednow.Ifavailable,Idliketobookasingleroom.30. 我明早7點(diǎn)要乘坐B(niǎo)A902航班到新加坡參加一個(gè)重要商務(wù)會(huì)議，耽誤不起的。不知你們有電話叫醒服務(wù)嗎？IllbetakingFlightBA902at7tomorrowmorning.ImgoingtoSingaporeforaveryimportantbusinessm

22、eeting.Icantaffordtomissit.Iwonderifyouhavetelephonewake-upservice.31. 現(xiàn)在開(kāi)會(huì)。在開(kāi)會(huì)前，我要說(shuō)的是希望這次會(huì)議將是建設(shè)性的，并有積極的結(jié)果。Iwouldliketocallthemeetingtoorder.BeforewebeginIshouldliketosaythatIhopethemeetingwillbeconstructiveandhaveapositiveoutcome.32. 本次會(huì)議的目的是解決最近公司改革所引起的一些財(cái)務(wù)和人事問(wèn)題。Thepurposeofthismeetingistoresolves

23、omefinancialandpersonnelproblemswhichhavebeencausedbytherecentreformofourcompany.33. 按照議程，我們有兩個(gè)問(wèn)題要討論。第一項(xiàng)是討論管理部門(mén)有關(guān)彈性工作時(shí)間的建議，第二是有關(guān)將要到來(lái)的假日的工作安排。Wehavetwoquestionsontheagenda.Thefirstitemisadiscussionofmanagementsproposalsonflexitimeandtheseconditemistheworkarrangementforthecomingholiday.34. 既然我們現(xiàn)在似乎不能解

24、決這一分歧，我們能否進(jìn)行下一個(gè)問(wèn)題的討論？Sincewedonotseemtobeabletoresolvethisdifferencenow,couldwemoveontothenextpoint?35. 對(duì)不起我不完全同意你的看法。你是否可以做些改動(dòng)呢？ImsorrybutIreallydontquiteagreewithyouonthat.Wouldyoubepreparedtomakesomechanges?36. 這么說(shuō)，我們都同意在下個(gè)星期三的會(huì)議上再進(jìn)一步討論新產(chǎn)品開(kāi)發(fā)的細(xì)節(jié)問(wèn)題。如果今天沒(méi)有別的事情要談，我們就到此為止，你看怎樣？Soweveallagreedtodiscuss

25、thedetailsconcerningthenewproductdevelopmentatournextmeetingnextWednesday.Iftheresnothingelsetodiscusstoday,shallwecallitaday?37. 由于所提出的各項(xiàng)決議均已通過(guò)，今天的會(huì)議結(jié)束。Sinceallproposedresolutionshavebeenpassed,themeetingwillbeclosedfortoday.38. 舉行會(huì)議的目的是為了一個(gè)共同的目標(biāo)而把與會(huì)者的想法和建議集中起來(lái)。會(huì)議的功能有以幾個(gè)方面：解決問(wèn)題、做出決定、分享信息及其他功能。Ameet

26、ingissupposedtopoolalltheparticipants'ideasandsuggestionsforacommorpurpose,whichmayfunctioninseveralwayslikesolvingproblems,makingdecisions,sharinginformationandotherkinds.39.一個(gè)好的準(zhǔn)備工作首先是對(duì)議事日程的主題和目標(biāo)有很好的理解；在此基礎(chǔ)上，與會(huì)者應(yīng)考慮所應(yīng)做的準(zhǔn)備工作。有時(shí)候，與會(huì)者還需要做一些調(diào)查研究，以保證其在未來(lái)會(huì)議上所談看法的質(zhì)量。Agoodpreparatoryjob,firstofall,refe

27、rstoagoodunderstandingofthesubjectandthegoaloftheagenda.Then,onthebasisofsuchunderstanding,theparticipantshouldthinkabouttherelevantpointstobepreparedandbroughtupatthemeeting.Sometimes,hemayneedtodosomeresearchworktoconfirmhisopinionsforthecomingmeeting.40 .成為一名出色的會(huì)議主持人意味著他能夠很好地控制整個(gè)會(huì)議，包括對(duì)會(huì)議不同階段的控制：開(kāi)

28、始時(shí)的控制、會(huì)議進(jìn)行中的控制以及會(huì)議結(jié)束時(shí)的控制。Tobeaneffectivemeetingleadermeansoneshouldexerciseagoodcontroloverthemeeting,whichcoversdifferentstagesatameeting:controlattheverybeginning,controlduringthemeetingandcontrolattheend.41 .我首先談?wù)勅ツ甑匿N(xiāo)售總額，然后談?wù)勎覀儺a(chǎn)品目前在主要幾個(gè)國(guó)家的市場(chǎng)份額，最后談我們的主要客戶及今后的計(jì)劃。I'llbeginbytalkingaboutoursalesf

29、igureslastyear,andthenI'lltalkaboutourmarketshareofourproductinsomemajorcountries.FinallyI'lltalkaboutourmaincustomersandfutureplans.42 .我們相信要繼續(xù)發(fā)展必須要增加出口銷(xiāo)售，并且希望把出口產(chǎn)品增加到生產(chǎn)的百分之四十。Webelievewemustincreaseourexportsalesifwewanttocontinuetogrow,andwehopetoincreaseexportsto40%ofproduction.43 .我知道大家

30、公務(wù)都很繁忙，所以我只想簡(jiǎn)單地介紹一下新型可視電話的4個(gè)P即有關(guān)產(chǎn)品、分銷(xiāo)地點(diǎn)、定價(jià)、促銷(xiāo)四個(gè)方面。Irealizeyou'vegotafullagendasoIintendtobrieflyrunthroughthefourP'sforthenewvideophonemodel-theproduct,theplace,thepriceandthepromotion.44 .如果你們有問(wèn)題的話，請(qǐng)隨時(shí)打斷我們的講話。Pleaseinterruptmeifyou'vegotanyquestions.45 .我今天演示的目的是讓大家了解事實(shí)，而不是想說(shuō)服大家，但愿你們已經(jīng)十

31、分支持這個(gè)新項(xiàng)目。Myobjectiveofthepresentationtodayistoinform,nottopersuade;hopefullyyou'reallready100%behindthisnewproject.46 .如果你們看看這份產(chǎn)品模型圖紙，就可看到它包括四個(gè)部分：一個(gè)可視屏幕、一架攝像機(jī)、一套聽(tīng)筒、一套聲音輸出裝置。Ifyoulookatthismock-updrawing,you'llseethatitbasicallyconsistsoffourelements:avideoscreen,avideocamera,anaudioreceivera

32、ndaudiotransmitter.47 .不管怎么說(shuō)，我把書(shū)面產(chǎn)品說(shuō)明留給大家，你們有空時(shí)仔細(xì)看一下。Inanycase,Illleavethesewrittenspecificationswithyouwhichyoucanstudyatyourleisure.48 .幾個(gè)月后我還會(huì)向大家報(bào)告促銷(xiāo)活動(dòng)的細(xì)節(jié)。Illbegettingbacktoyouinacoupleofmonthstimewithmuchmoredetailonthepromotioncampaign.49 .我相信大家跟我一樣，對(duì)該新產(chǎn)品已經(jīng)有了熱情，我毫不懷疑，該產(chǎn)品不但會(huì)開(kāi)辟一個(gè)新市場(chǎng)，而且還會(huì)確保我公司的長(zhǎng)期發(fā)

33、展和繁榮。ImalsosurethatyounowsharemyenthusiasmforthenewmodelwhichIhavenodoubtwillnotonlyopenupanewsectorofthemarketbutensurelong-termgrowthandprosperityforourcompany.50 .我們相信對(duì)于能在居民市場(chǎng)上開(kāi)辟出新行業(yè)的公司來(lái)說(shuō)這種新產(chǎn)品為他們帶來(lái)莫大的市場(chǎng)機(jī)遇。Weconfidentlybelievethatthisnewproductrepresentsasignificantmarketopportunityforthecompanywi

34、thitsabilitytoopenupanewsectoroftheresidentialmarket.判斷對(duì)錯(cuò)Doyouhappentoknowanyregulationsfortakingaplane?Tickthestatementsyouthinkaretrue.(T)1)Passengerscanonlyhand-carryasmallbagaboardtheplane.(F)2)Childrenunder5needn'tbuyaticket.(F)3)Peoplewhohaven'tgotanIDcardcannotboardtheplane.(T)4)Passe

35、ngersmustn'tcarrydangerousarticlessuchascompressedgases,weapons,explosives,corrosives,orinflammablesontotheplane.(F)5)Passengerscansmokeduringtheflight.(T)6)Passengersmustn'tusemobiletelephonesonflightsbecausetheywillinterferewiththeplane'selectronicequipment.(F)7)Passengersmustcheckin30

36、minutesbeforedepartureoninternationalflights.(T)8)Passengersmustfastentheirseatbeltsduringtake-offorlanding.(T)9)Theairlineneedn'tacceptresponsibilityfordelaysduetobadweather.(F)10)Passengerscantransfertheirticketstootherswithoutgoingtothebookingoffice.Whenyoumeetsomeoneforthefirsttime,whatshoul

37、dyoudo?True(T)orFalse(F)?(T)ItsusualtoshakehandsthefirsttimeyoumeetaBritishcolleague.(T)ItsnotagoodideatocallGermancolleaguesbytheirfirstnamesatwork.(F)WhenaJapanesebusinesspersongivesyouhis/herbusinesscard,itspolitetosaythankyouandputitinyourpocket.(T)InSaudiArabiaitisrudetorefuseacupofcoffee(F)Int

38、heUK,askaboutyourhostsfamilywhenyoumeetforthefirsttime.(T)InAsiancountries,itisrudetolookpeopleintheeyes.(F)Britishpeopleliketotalkabouttheirsalaries.(T)WhenyouvisitPoland,yourhostgivesyouflowersattheairport.小對(duì)話，填寫(xiě)上下句1. A:WhatcanIdoforyou,sir?B:2. A:Certainly.Whenareyougoingtoleave?B:3. A:8: Illbevi

39、sitingsix,ormorecitiesintheregion.4. A:8: Justaminute,please.Illseeifthereareticketsavailable.5. A:Howlongwillyoubetravelingfor?B:6. A:Haveyougotanycheck-inluggage?B:7. A:8: Imsorry,allthewindowseatshavegone.Whataboutanaisleseat?8. A:8: Trythemoneyexchange.Itsjustbehindyou.9. A:B:Certainly.Couldyous

40、howmeyourreservationslip?10. A:B:Ofcourse,madam.WewillgetPacificRoomreadytomorrow.1. Youarethechairperson.Youthinkitistimetostartthemeeting.2. Youtelltheparticipantsthepurposeofthemeeting.3. Introducethefirstitemontheagenda.4. Someoneinterrupts.Controltheinterruption.5. Youmakeagoodpointatameetingan

41、dwanttomakesureeveryoneagreeswithyou.6. Youareinthechairandyouwanttogoontothenexttopicwithoutaformalvote.7. Mr.Colemanmadeapointyouagreedwithafewminutesago.Referbacktothisbeforeyougiveyourownviews.8. Mr.Smithmadeareallystupidpointjustnow.Makeitclearthatyoudisagree,withoutbeingrudeandprovokinganargum

42、ent.9. YouaskMrs.Collinsheropinionabouttheintroductionofflexibleworkinghours.10. Youhavecoveredeverythingontheagendaatthemeetingandyouwanttoclosethemeeting.1) Yougreetyouraudience.2) Youfirstintroduceyourself.3) Youintroduceyourtalk.4) Youtelltheaudiencethepurposeorobjectiveofyourtalk.5) Yougivetheo

43、utlineormainpartsofyourtalk.6) Youintroducethefirstmainpoint7) Youconcludethefirstmainpoint.8) Yousummariseyourtalk.9) Youconcludeyourtalk.10) Youinvitetheaudiencetoaskquestions.1. A:Goodmorning.MarketingManagersOffice.CanIhelpyou?8:2. A:MayIaskwhoscalling,please?8:3. A:8: Doyouknowwhenhewillcomebac

44、k?4. A:Imsorry,Ivenoidea.Wouldyouliketoleaveamessage?8:5. A:Hello,MsJones.WhatcanIdoforyou?8:6. A:MrSmithistieduponanotherline.CouldIputyouonholdforaminute?B:7: A:8: Sorry,theresnoonebythenameofHenryhere.8. A:8: Sorrythelineisengaged.9. A:Couldyouputmethroughtothemanagersoffice?B:10.A:Imafraidheisnt

45、inatthemoment.WhatcanIdoforyouthen?B:簡(jiǎn)答及固定用法1. Whatisimportanttoyouinajob?challenge,thefeelingofaccomplishment;contribution2. Whydoyouwanttoworkforthisorganization?Citeitsreputation,theopportunitiesitoffers,andtheworkingconditions.3. Whatareyourgreateststrengths?"I'mwilingtomakedecisions&qu

46、ot;,"Iworkwellwithothers,""Icanorganizemytimeefficiently."4. Whyshouldweemployyou?Youracademicpreparation,jobskills,andenthusiasm.YourperformanceinschoolorpreviousemploymentBeginwith:Ihaveauniquecombinationofstrongtechnicalskillsandtheabilitytobuildlongtermcustomerrelationship.Th

47、en:givegoodrecentexamples5. Whatareyourgreatestweakness?Talkaboutyourweaknesseswhichcouldalsoberegardedasdesirablequalities.Identifyoneortwo,suchasthefollowing-“Itendtodrivemyselftoohard"-"Iexpectotherstoperformbeyondtheircapacities"-"Iliketoseeajobdonequickly,andI'mcriticali

48、fitisn't."6. Whatwouldyoudoif.?Forexample:"Whatwouldyoudoifyourcomputerbrokedownduringanaudit?"Acalmapproachisbest.Startbysaying:"OnethingImightdois."Thengiveseveralalternativechoices.7. Whatareyoursalaryexpectations?Attheoutset-whatwouldthepersonwithmyqualificationtypic

49、allyearnedinyourcompany?Aftertheinterviewershowingrealinterestinyou,speakup.8. Whattypeofpositionareyouinterestedin?Stateyourskills-"I'mgoodatfigurework("accountant”)9. Tellmesomethingaboutyourself.Tellwhyyoufeelyourskillswillcontributetothejobandtheorganization.10. Doyouhaveanyquestio

50、nsabouttheorganizationorthejob?conveyyourinterestandenthusiasm.1 .MakingEnquiresAboutflight從到有什么航班？Whatflightsdoyouhavefromto?eg.明天從上海到倫敦有什么航班？WhatflightsdoyouhavefromShanghaitoLondontomorrow?從到有多少航班？Howmanyflightsaretherefromto?eg.從北京到倫敦每天/每周有多少航班？HowmanyflightsaretherefromBeijingtoLondondaily/ever

51、yweek?HaveyougotanyflightsonSaturday?Howlongwilltheflighttake?2 .MakingEnquiresAboutfares到的票價(jià)是多少？a. What'sthefarefor?eg.到倫敦的單程票價(jià)是多少？What'sthefareforaone-waytickettoLondon?b. Howmuchis?eg.返程票多少錢(qián)？Howmuchisareturnticket?What'stheeconomy-class/thefirstclassfarefromHangzhoutoMelbourne?MayIask

52、thepriceofbothround-tripandone-wayfares?1. MakingEnquiresDeparturesandArrivalsWhendoesthenextplaneleaveforNewYork?WhattimedoesFlight104depart/arrive?MayIenquireaboutthedeparture/arrivalofBAFlight112?2. MakingAirlineReservationsBookingTicketsI'dliketobookabusinessclassticketonCathayPacificFlight8

53、08toParis.I'dliketohavereservationsfortwoonthe7:30flighttoNewYorktomorrow.I'dliketoflyeconomy/firstclasstoLondonMay8.PleasebookmetheearliestpossibleflighttoSydney?.HowlongistheopentickettoLondonvalidfor?3. MakingAirlineReservationsConfirmingandCancelingReservationsI'dliketoreconfirmmyconnectingflightreservation.I'dliketomakesuremyplanereservationisinorder.Excuseme,mayIcancelmyOctober6flight