酒店餐廳服務(wù)常用語及詞匯英文版

1、酒店英語常用語1、Welcome to the Guangdong Foreign Businessmen Club/Hotel.歡迎光臨外商活動(dòng)中心。2、Welcome to our restaurant. 歡迎光臨我們酒店。3、We re glad to see you again. 我們很高興能再見到您。4、May I have your name, please?請(qǐng)問您叫什么名字？5、Your initials, please? 請(qǐng)問您的名字首寫字母？6、May I have your first name?請(qǐng)告訴我您的名字。7、May I take your order now?我現(xiàn)

2、在為您下單好嗎？8、May I have your room number? 請(qǐng)您告訴我您的房間號(hào)，好嗎？9、May I have your signature, sir? , here please. 先生，請(qǐng)您把名字簽這兒, 好嗎？10、May I know who I m talking with?（打電話時(shí)用）請(qǐng)問您是哪位？11、May I ask who is next? 請(qǐng)問下一位是哪位？12、May I be of service, madam?請(qǐng)問這位夫人，我能為您做些什么？13、May I recommend our, , sir? 先生，我能為您推薦我們,14、May I

3、help you with , madam?夫人，我能幫您做,15、Wouldyoulikemeto booka, for you? 需要我為您訂,16、Wouldyouliketosit bythewindow?您喜歡坐在靠窗邊的位置嗎？17、Wouldyouliketohave acupof tea?來杯咖啡如何？18、Is there anything else I can do for you, madam?這兒需要 我?guī)兔幔?9、How about a,您覺得,，怎樣?20、Haveapleasantstayat our hotel, sir. 愿您在我們中心，一切順心開心。21

4、、Haveapleasantstaywith us, madam.夫人，愿您和我Cl在起開開心心。22、Have a nice day! 祝您今天一切都好！23、Have a pleasant evening.愿您擁有一個(gè)愉快的晚上。24、Have a good weekend! 周末愉快！25、Have a good day.祝您今天一切都好！26、Enjoy your stay/day.愿您在這兒玩得開心。27、Happy New Year!新年快樂！28、Merry Christmas!圣誕快樂！29、Happy Birthday! 生日快樂！對(duì)一般祝愿的回答：30、You too, M

5、r,也希望您也一樣。常用酒店英語詞匯大全如下：Restaurant酒店里面的稱為餐廳，酒店外的可以叫飯館或者餐館都可以B&B家庭式酒店Boutique hotel 精品酒店Resort度假村King-size 特大號(hào)床Queen-size 大號(hào)床Twin beds 雙床房Single bed 單床房Double room 雙人間Single room 單人間Suite套房Studio suite 公寓套房Adjoining room相令 B 房Connecting room 連通房Executive Floor 行政樓層Bellboy行李員Concierge 禮賓Receptionist 前

6、臺(tái)接待Reception/Front desk 前臺(tái)Coach旅游大巴Reservation 預(yù)訂（不是預(yù)定）Doorman門房門童Housekeeping staff客房清潔人員Room service客房服務(wù)，有時(shí)特指客房送餐服務(wù)Ground花園Tip小費(fèi)Service charge月艮務(wù)費(fèi)Turn down開夜床服務(wù)（指的是傍晚的時(shí)候再次整理房間，使客人晚上睡的舒服）Executive room 商務(wù)房Shuttle bus 班車Do Not Disturb Sign /DND sign請(qǐng)勿打擾牌Please Make Up sign /PMU sign請(qǐng)收拾房間牌check-out 退

7、房check-in 登記入住lobby大堂Owner response: 業(yè)主 回復(fù)Porter門房Hotel Concierge 酒店禮賓部Procurement Manager; Purchasing Manager 采購部經(jīng)理Food & Beverage Manager; Catering Manager餐飲部經(jīng)理Table Hostess餐桌女服務(wù)員Kitchen Hand; Kitchen Help;Kitchen Worker 廚工Cook; Chef 廚師Head Chef廚師長Cook炊事員Assistant Manager 大堂副理Lobby Manager大堂經(jīng)理Tour

8、ist Guide 導(dǎo)游Sauce Cook調(diào)味汁廚師Restaurant Manager 飯店經(jīng)理Rooms Division Manager 房務(wù)部經(jīng)理Second Chef副廚師長Second Waiter 副領(lǐng)班Trainee Manager 見習(xí)經(jīng)理Receptionist 接待員Bar Operative酒吧服務(wù)員Hotel Accountant 酒店會(huì)計(jì)Chief Accountant; Financial Controller 酒店主管會(huì)計(jì)；財(cái)務(wù)總監(jiān)Housekeeping Manager 客房部經(jīng)理Executive Housekeeper; Head Housekeeper

9、 客房部主管Chambermaid客房女服務(wù)員Head Waiter ;Captain 領(lǐng)班Floor Attendant樓層服務(wù)員Travel Agent 旅游中介Doorman 門童Pantryman酉己餐員Front Desk Manager 前臺(tái)經(jīng)理Front Office Supervisor 前臺(tái)領(lǐng)班Front Office Manager 前廳經(jīng)理Assistant Front Office Manager前廳副理Cleaner清潔工Food Checker食品檢驗(yàn)員Vegetable Cook 蔬菜廚師Materials Manager 物料經(jīng)理Western-Style Re

10、staurant Manager西餐部經(jīng)理Executive Assistant Manager行政副經(jīng)理Assistant Banquet Manager宴會(huì)部副經(jīng)理Banquet Manager宴會(huì)部經(jīng)理Night Manager夜班經(jīng)理Hotel Greeter 迎賓員Reservation Manager 預(yù)訂部經(jīng)理Chinese-Style Restaurant Manager中餐部經(jīng)理Resident Manager 駐店經(jīng)理Front Clerk; Reception Clerk 總臺(tái)接待員酒店崗位：客房預(yù)定 room reservation客 滿 fully booked房間種

11、類 types of rooms雙人房 double room標(biāo)準(zhǔn)房 standard room雙床房twin room高級(jí)房 superior room豪華房 deluxe room商務(wù)房 executive room套房suite普通套房junior room高級(jí)套房senior suite總統(tǒng)套房 Presidential suite朝南的房間 a room facing south公寓套房studio room連通房 connecting room相 鄰 房 adjoining room沒有按預(yù)定抵店no show確認(rèn)信 letter of confirmation月艮務(wù)費(fèi) servi

12、ce charge額夕卜費(fèi)用extra charge班車 shuttle bus全價(jià) full price折扣價(jià) discounted price標(biāo)準(zhǔn)價(jià)rack rate優(yōu)惠價(jià) special price免費(fèi) complimentary rate特大號(hào)床king-size bed大號(hào)床 queen-size bed推遲 postpone空 房 Vacancy/vacant room取消 cancel/cancellation更改change預(yù)定 book/reserve自動(dòng)門 automatic door登記入住check in結(jié)帳 check out一件行李 a piece of bagga

13、ge/luggage背包 shoulder bag紙箱 cardboard box手提箱briefcase汽車行李箱luggage trunk送行李send up填寫 fill out名牌 name tag夜床月艮務(wù) turn down service打掃房間make up稍稍整理tidy up洗衣項(xiàng)目laundry items力口快服務(wù) express service核對(duì)check包間 private room菜單menu套餐 set menu定滿了 fully booked租 rent計(jì)戈U表schedule推舉 recommend酒店內(nèi)設(shè)施adapter 連接器brief ease 公文

14、包 out of order 壞了 coupon獎(jiǎng)券 Food Mall食品街 Ancient Culture Street 古文化街 fire sprinkler滅火噴淋coat hanger 大衣架 pillow 枕頭 heating control力口熱控制空調(diào)排風(fēng)口ice tongs 冰夾 chair 椅子 bedside table 床頭桌 ceiling light 頂燈 luggage stand 行李架 swimming bag 游泳袋 power socket 電源插座 note pad 記事簿 shoe basket 鞋籃 ice bucket 冰桶 security la

15、tch 安全門 dry cleaning docket 干洗單 breakfast menu 早餐菜單 light switch 燈開關(guān)air conditioner ventpillow case 枕套coffee table 咖啡桌wall paper壁紙hair dryer吹風(fēng)機(jī)standing lamp 地?zé)魐alet stand 衣物架switch 開關(guān)desk chair （ 與書桌配套的）椅子laundry docket 洗衣單Do Not Disturb Sign 請(qǐng)勿打擾牌 DND sign請(qǐng)勿打擾牌chest of drawers 帶抽屜的柜廚sheer curtains

16、紗窗簾desk lamp 臺(tái)燈television cabinet 電視柜single bed 單人床 double bed 雙人床 desk 書桌dusting 去塵toilet brush馬桶刷子refuse bag 廢物袋mopping 拖地scrub榛洗dustpan and brush 簸箕和刷子detergent 清潔齊1Jvacuum cleaner 吸塵器mop拖把shampoo洗發(fā)水soap香皂bath foam 浴液sewing kit 針線盒moisturizer 潤膚露shower cap 浴帽shoehorn 鞋拔shoe shine 榛皮鞋Bedside lamp

17、床頭燈smoke detector 煙感器wardrobe 衣柜television guide電視指南Please Make Up sign 請(qǐng)收拾房間牌 PMU sign請(qǐng)收拾房間牌slippers 拖鞋 drapes 布簾ceiling 屋頂Laundry docket 洗衣單window sill 窗臺(tái)shopping bag 購物袋bookshelf 書架ground floor （英）底，層，一樓cabinet 櫥柜switch 開關(guān)Venetian blind百葉窗簾curtain 窗簾wastebasket 字紙簍tea trolley活動(dòng)茶幾night table 床頭柜fi

18、rst floor （英）二樓，（美）一樓folding screen 屏風(fēng)hanger掛鉤plug插頭wall plate 壁上掛盤Chinese painting 國畫elevator, lift 電梯drawer抽屜second floor （英）三樓，（美）二樓spring 彈簧cushion 靠墊，墊子socket 插座，插口sitting room 起居室voltage 電壓floor樓層，地板carpentry （ 總稱）木器tea table 茶幾bedclothes 床上用品quilt 被子mattress 床墊thermos熱水瓶transformer 變壓器酒店前臺(tái)用語：

19、market price 市價(jià)cashiers desk 兌換處coin 硬幣accounting desk 帳務(wù)處 check-out time 退房時(shí)間 voucher 證件price list 價(jià)目表check, cheque 支票sign （動(dòng)）簽字interest 利息form表格reservation 預(yù)訂reception desk 接待處tip小費(fèi)reservation desk 預(yù)訂處luggage office 行李房spare （形）多余的 postpone （ 動(dòng)）延期cancel （動(dòng)）取消travelers cheque旅行支票pay （動(dòng)）付款fill （動(dòng)）填寫

20、administration 管理、經(jīng)營note紙幣registration desk入宿登 t 己處lobby前廳luggage rack 行李架visit card 名片identification card 身份證rate of exchange 兌換率conversion rate 換算率charge （動(dòng)）收費(fèi)bill 帳單change money 換錢procedure 手續(xù)、程序information desk 問詢處luggage label 行李標(biāo)簽overbooking 超額訂房reasonable （形）合理的cash （動(dòng)）兌換keep （動(dòng)）保留、保存bank draft 匯票accept （動(dòng)）接受procedure fee 手續(xù)費(fèi)fill in the form 填表酒店的種類：Designed hotel設(shè)計(jì)酒店boutique hotel