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1、1. 目的:明確樣品制作操作流程,規(guī)定各部門樣品制作的工作內(nèi)容,確保公司制作的樣品符合、滿足顧客要求或公司既定要求。.Objective :Define the sample making process, sta ndardize the work ing contents of every related departments, aim to finish the golden samples in our factory which can meet the customer ' s requireme nts or in ter nal sta ndards.2. 適用范圍:

2、本操作流程適用于深圳市百騰科技發(fā)展有限公司所有樣品制作。2. Area of complia nee:This process flow apply the use of all sample making in ter nally in Shen zhe n Baite ng tech no logy develop co.,ltd.3. 職責(zé)權(quán)限:3. Resp on sibilities:3.1市場部:接收客戶圖紙、接收樣品PO轉(zhuǎn)換內(nèi)部樣品訂單;3.1 Marketing department: receive the drawing from clients; get the samp

3、le PO; tran sfer into internal sample order;3.2計(jì)劃部:下達(dá)樣品制作訂單3.2 Pla nning departme nt: place the sample order in structi on3.3品質(zhì)部:客戶要求評審、樣品物料檢驗(yàn)、樣品測量、工裝夾具檢測、檢具的檢測驗(yàn)收和發(fā)放、FAI報(bào)告輸出、SIP輸出;3.3 Quality department: review the client s requirements; inspect the materials for sample; inspect the sample measureme

4、nts, evaluate and hand out for fixtures and gauges; release of the FAI report as well as SIP;3.4制造工程部:客戶要求評審、工裝夾具制作、檢具制作、工裝夾具發(fā)放、返工及返修方案制定、PFEMA輸出、SOP輸出;3.4 Manu facture engin eeri ng departme nt: review the clie nt's requireme nts; make/ha ndout the fixtures and gauges; carry out the rework plan

5、; release of the PFEMA and SOP;3.5技術(shù)部:客戶要求評審、向客戶提交 DFM圖紙及BOM等工藝文件輸出、樣品制作、 樣品結(jié)構(gòu)確認(rèn)、PCN提交;3.5 Engin eeri ng departme nt: review the clie nt'requireme nts; prese nt the DFM to theclie nts; release of the draw in gs, BOM and the other tech ni cal files etc; make samples;con firm the sample structure;

6、 prese nt PCN;3.6生產(chǎn)部:工裝夾具驗(yàn)收;3.6 Producti on departme nt: accepta nee in specti on for the fixtures3.7采購部:樣品原材料、其他輔料的購買。3.7 Purchasing department: purchase the raw materials as well as the other accessories of the samples4. 樣品制作流程:4. Sample making flow4.1市場部負(fù)責(zé)接收客戶新產(chǎn)品、升級產(chǎn)品圖紙,樣品PO4.1 Marketing departme

7、nt in charge of the receiving for the new products, updated draw ings with new versi ons as well as sample PO.4.2市場部把圖紙轉(zhuǎn)給文控中心,把樣品P0轉(zhuǎn)換為內(nèi)部訂單給到計(jì)劃部;4.2 Marketing department hand out the drawings to the document control center; tran sfer the PO into the in ter nal sample order to the pla nning departme n

8、t;4.3文控中心發(fā)放圖紙給技術(shù)部;4.3 Docume nt con trol cen ter hand out the draw ings to the engin eer departme nt;4.4計(jì)劃部下達(dá)樣品制作訂單給技術(shù)部;4.4 Planning department send out the sample making instruction to the engineering departme nt for the sample PO;4.5技術(shù)部負(fù)責(zé)主導(dǎo),制造工程、品質(zhì)工程參與對客戶要求評審(包含品質(zhì)要求、可制造性、設(shè)計(jì)優(yōu)化建議、交期等);4.5 Engineerin

9、g department plays the leading role all the time while manufacture engin eeri ng and quality are with in the review process per the clie nt ' requirement( include qua ity requirements, manufacturability, design optimization suggestions. Lead time etc)4.6由技術(shù)部編制DFM提交并跟進(jìn)客戶處理結(jié)果;4.6 Engineering depar

10、tment present DFM and trace the feedback from the clients afterwards4.7技術(shù)部負(fù)責(zé)輸出圖紙及 BOM等工藝文件;4.7 Engin eeri ng departme nt in charge of the release of the draw in gs. BOM as well as the other tech ni cal files.4.8米購部負(fù)責(zé)米購原材料及其他物料;|4.8 Purchas ing departme nt in charge of the purchas ing of the raw mate

11、rial and related accessories;4.9品質(zhì)部IQC工程師或者IQC組長負(fù)責(zé)樣品采購物料的檢驗(yàn),包括對物料材質(zhì)證明、COC等文件的驗(yàn)收和保存;4.9 IQC engineer and IQC group leader of the quality department in charge of the inspection and record of the raw materials, including the material certification, COC andthe other docume nts.4.10制造工程根據(jù)客戶要求主導(dǎo)并輸出PFMEA4.

12、10 Manufacture engineering department lead and release PFMEA per client 'requireme nts;4.11制造工程負(fù)責(zé)制作工裝夾具、檢具;4.11 Manufacture engineering department in charge of the making of the fixtures, gauges;4.12品質(zhì)部負(fù)責(zé)工裝夾具檢測,檢具的檢測驗(yàn)收和發(fā)放;4.12 Quality departme nt in charge of the in specti on, accepta nee check

13、as well as the hand out for the fixtures, gauges;4.13制造工程負(fù)責(zé)工裝夾具備案和發(fā)放;4.13 Manu facture engin eeri ng departme nt in charge of the record and the hand out of the fixtures and gauges;4.14技術(shù)部負(fù)責(zé)制作樣品(由于特殊設(shè)備等因素,可以由生產(chǎn)部協(xié)助完成),制作過程中品質(zhì)問題反饋給對應(yīng) CQE確認(rèn)處理、加工難點(diǎn)問題反饋給對應(yīng)制造工程師確認(rèn)處理、結(jié)構(gòu)等問題反饋給對應(yīng)工藝工程師確認(rèn)處理,工藝工程師負(fù)責(zé)對樣品結(jié)構(gòu)滿足客戶設(shè)計(jì)要

14、求確認(rèn);4.14 Engineering department in charge of the sample making( if the special equipmentor the other elements involved, then the production department can assist to finish); present the quality issues to related CQE, feedback the difficult points of making to related manu facture engin eer; con firm

15、 the structure issue with the related process engin eer as well the con firmatio n of the process engin eer betwee n the sample structure and the client 'design requirement;4.15 技術(shù)部樣品制作單位負(fù)責(zé)輸出樣品制作問題記錄表;4.15 Sample making group of the engin eer departme nt in charge of the release forthe sample ma

16、king questi onn aire;4.16 品質(zhì)部測量室負(fù)責(zé)對樣品全尺寸測量;4.16 Measureme nt group of the quality departme nt in charge of the in specti on of the whole dime nsion for the product;4.17技術(shù)部工藝工程師組織對樣品評審。對不能滿足客戶要求項(xiàng)目進(jìn)行確認(rèn)(如有需要,再次向客戶提交 DFM,不能滿足客戶要求的需要再次制作;4.17 Process engineer of the engineering department organize the ev

17、aluation of the samples. Re-c on firm the points which can' meet the clie nt ' requirements( re-submit DFM if needed); Need to remake if there is any points which can 'meet the client srequirements;4.18品質(zhì)部FAI組輸出FAI報(bào)告,CQE寸報(bào)告進(jìn)行審核,品質(zhì)部經(jīng)理負(fù)責(zé)批準(zhǔn)報(bào)告。FAI 負(fù)責(zé)人最終提交FAI報(bào)告給客戶接口人(特殊情況可由市場部協(xié)助轉(zhuǎn)發(fā));4.18 FAI g

18、roup of the quality department release FAI report. CQE audit the reports while quality manager do approval. FAI officer present the final FAI report to therelated con tact of the clie nts( can be forwarded by market ing departme nts in special cases);4.19市場部負(fù)責(zé)提交樣品給客戶確認(rèn);4.19 Marketing department in c

19、harge to present the samples to the clients for con firmatio n;4.20樣品經(jīng)客戶確認(rèn)不合格,技術(shù)部負(fù)責(zé)組織檢討,再次制作和提交樣品;4.20 If the samples can ' passed in the client s side, then engineering department orga nize the self-criticism and remake the sample the n.4.21樣品經(jīng)客戶確認(rèn)合格后,技術(shù)部負(fù)責(zé)組織生產(chǎn)、計(jì)劃、市場、品質(zhì)、制造工程、采購部門參與產(chǎn)品轉(zhuǎn)產(chǎn)評審,輸出樣品轉(zhuǎn)移

20、報(bào)告;4.21 Once the samples were approved as qualified products by the clients, engineering department organize the production, planning, marketing, quality, manufacture engineering as well as the purchaser departments to do the evaluati on meet ing for the product and release the sample tran sferri ng

21、 report ;4.22技術(shù)部將圖紙、BOM等工藝文件轉(zhuǎn)移到文控中心受控;4.22 Engin eeri ng departme nt prese nt the draw in gs, BOM and all tech ni cal file to the docume nt con trol cen ter for record.4.23制造工程師負(fù)責(zé)輸出 SOP指導(dǎo)批量生產(chǎn);4.23 Manufacture engineering engineer in charge of the release of the SOP for the mass producti on for batch

22、es.4.24制造工程部更新工裝夾具、檢具,4.24 Manu facture engin eeri ng departme nt update the fixtures and gauges.4.25品質(zhì)部負(fù)責(zé)對更新工裝夾具的檢測,對更新檢具檢測驗(yàn)收。轉(zhuǎn)移檢具到各相關(guān)單位;4.25 Quality department in charge of the inspection for the updated fixtures and gauges.Tra nsfer to related departme nts if passed the accepta nee check;4.26制造工程

23、轉(zhuǎn)移工裝夾具給相關(guān)生產(chǎn)部門,生產(chǎn)部負(fù)責(zé)驗(yàn)收工裝;4.26 Manufacture engineering department transfer the fixtures and gauges to therelated departments while production departments in charge of the acceptaneecheck of the fixtures and gauges.4.27品質(zhì)部工程師負(fù)責(zé)輸出SIP指導(dǎo)批量生產(chǎn)的檢驗(yàn);4.27 Quality engineer of the quality department in charge of

24、the release of the SIP to guide the in specti on for the mass producti on by batches;5.首次批量生產(chǎn)5. First batch producti on5.1生產(chǎn)部負(fù)責(zé)提出批量生產(chǎn)的問題點(diǎn);5.1Producti on departme nt in charge to prese nt the questi ons for the batch producti on;5.2制造工程部負(fù)責(zé)組織各部門對生產(chǎn)提出的問題進(jìn)行評審;5.2 Manu facture engin eeri ng departme nt in charge to orga nize all departme nts to do evaluati on for all questi ons from the producti on departme nts;5.3技術(shù)部負(fù)責(zé)向客戶反饋需要客戶協(xié)助解決的問題點(diǎn);

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