2011年普通高等學(xué)校招生全國(guó)統(tǒng)一考試英語(yǔ)試題（浙江卷解析版）

1、2011年普通高等學(xué)校招生全國(guó)統(tǒng)一考試英語(yǔ)試題（浙江卷，解析版） 本試題卷分選擇題和非選擇題兩部分。全卷共12頁(yè)，選擇題部分1至10頁(yè)，非選擇題部分11至12頁(yè)。滿分120分，考試時(shí)間120分鐘。 請(qǐng)考生按規(guī)定用筆將所有試題的答案涂、寫在答題紙上。 選擇題部分（共80分）注意事項(xiàng)：1.答題前，考生務(wù)必將自己的姓名、準(zhǔn)考證號(hào)用黑色字跡的簽字筆或者鋼筆分別填寫在試卷和答題紙上的位置。2.小題選出答案后，用2B鉛筆把答題紙上對(duì)應(yīng)題目的答案標(biāo)號(hào)涂黑，如需改動(dòng)，用橡皮擦干凈后在選擇其他答案標(biāo)號(hào)，不能答在試卷上。第一部分：英語(yǔ)知識(shí)運(yùn)用（共兩節(jié)，滿分30分）第一節(jié)：?jiǎn)雾?xiàng)填空（共20小題；每小題0.5分，滿分

2、10分） 從A、B、C和D四個(gè)選項(xiàng)，選出可以填入空白處的最佳選項(xiàng)，并在答題紙上將該選項(xiàng)標(biāo)號(hào)涂黑.1.Im sorry I didn't make it to your party last night . _ _.I know you're busy these days.A.Of course B. No kidding C. That's all right D. Don't mention it【答案】 C【解析】本題考查交際用語(yǔ)。句意為：對(duì)不起，我昨天沒到你的party那去，沒關(guān)系，我知道你忙。選C。2.Experts think that _recen

3、tly discovered painting may be _ Picasso A.the.不填 B.a;the C.a;不填 D.the;a【答案】D【解析】考查介詞。train for針對(duì)工作進(jìn)行的培訓(xùn)。6.The school isn't the one I really wanted to go to ,but I suppose I'll just have to_it A. make the best of B. get away from C. keep an eye on D. catch up with 【答案】A【解析】考查動(dòng)詞辨析。make the be

4、st of充分利用；get away from離開；keep an eye on留言；catch up with趕上，追上；逮捕；處罰。7.Since people are fond of humor ,it is as welcome in conversation as_else. A. anything B. something C. anywhere D. somewhere 【答案】C【解析】考查不定代詞。anywhere任何地方。8.English is a language shared by several diverse cultures ,each of_ uses it

5、somewhat differently . A. which B. what C. them D. those【答案】A【解析】考查定語(yǔ)從句。which引導(dǎo)的非限制性定語(yǔ)從句，修飾前面整個(gè)句子。9.The professor could tell by the _look in Maris's eyes that she didnt understand a single word of his lecture A. cold B. blank C. innocent D. fresh【答案】B【解析】考查形容詞辨析。black look作困惑狀。10.A bank is the p

6、lace _they lend you an umbrella in fair weather and ask for it back when it begins to rain . A. when B. that C. where D. there 【答案】C【解析】where是關(guān)系副詞，表示地點(diǎn)，在定語(yǔ)從句中作地點(diǎn)狀語(yǔ)。11.ow's your new babysitter? We_ask for a better one ,All our kids love her so much. A. should B. might C. mustn't D. couldn'

7、;t【答案】D【解析】考查情態(tài)動(dòng)詞。句意為：你覺得我的新保姆怎么樣?我們不可能找到一個(gè)更好的人,我們所有的孩子們都愛她那么多。選D。12.He decided that he would drive all the way home instead of _at a hotel for the night .A. putting down B. putting off C. putting on D. putting up 【答案】D【解析】考查動(dòng)詞辨析。句意為：他決定,他會(huì)開車回家的路上,不是讓在一家旅館過(guò)夜。put up住宿。13.I've been writing this re

8、port _for the last two weeks ,but it has to be handed it tomorrow.A. finally B. immediately C. occasionally D. certainly【答案】C【解析】考查副詞辨析。句意為：我最后兩周偶爾已經(jīng)寫寫這份報(bào)告,但它必須移交給明天。occasionally偶爾。14.Even the best writers find themselves _for words. A. lose B. lost C. to lose D. having lost 【答案】B【解析】考查固定用法。find sb.

9、done發(fā)現(xiàn)某人做過(guò)某事find sb./sth.doing(發(fā)現(xiàn)某人/某物在做), find sb.to do 是找某人做某事?！敬鸢浮緼【解析】考查形容詞辨析。tight緊的；short斷的；regular定期地；經(jīng)常地flexible靈活的；柔韌的；易彎曲的。17.an I come and have a look at your new house? .Yes,_! A. with pleasure B.I like it C.I quite agree D.by all means 【答案】D【解析】考查交際用語(yǔ)。句意為：我可以看到您的新房子嗎？隨時(shí)可以。選D。18.Anyway,I

10、 can't cheat himit's against all my_. A. emotions B. principles C. regulations D. opinions【答案】B【解析】考查名詞辨析。句意為：不管怎么說(shuō)，我都不會(huì)欺騙你們我不能違背我的原則。19.If they win the final tonight, the team are going to tour around the city _by their enthusiastic supporters.A. being cheered B. be cheered C. To be cheered

11、 D. Were cheered【答案】C第二節(jié)：完形填空（共20小題；每小題1分，滿分20分） 閱讀下面短文，掌握其大意，然后從21-40各題所給的四個(gè)選項(xiàng)(A、B、C和D)中選出最佳的選項(xiàng)，并在答題紙上將該選項(xiàng)標(biāo)號(hào)涂黑。 Although I love my life ,it hasn't been a lot of fun as I've been ill for 28 years Music has always been a great love of mine and ,in my 20s,when my_21_was move manageable ,I 22 t

12、en years as a professional singer in restaurant .playing and singing falk songs. 23 that was years ago and times have changed . _24_ I live with my mother on a country farm . Two years ago,I decided that I would need to love some kind of extra work to _25_ my disability pension (殘疾撫恤金）._26_ I needed

13、 to sleep in afternoons.I was limited in my _27_I decided that I would consider 28 to singing in restaurants. My family are all musicians ,so I was _29 when I went into our local music store .I explained that I waned to sing again but using recurded knraoke music I knew that discs were ver expensive

14、 and I really didn't have a lot of _30 to get started ,And 31 you find only three to four songs out of ten on a disc that you can _32_use.When I told the owner of the shop about my 33 ,he gave me a long use the gave me a long ,thoughtful _34_.“This means a lot to you , doesn't it ?"be s

15、aid . “Come with me.”He led me 35 the crowded shop and to a bench with a large professional karaoke box on it.He placed his large hand 36 on his treasure and said . “I have 800 karaoke songs in here. You can take your 37 and I´ll record them for you .That should get you started.”I 38 . Thanking

16、 him, I made a time with him to listen to all the songs and choose 39 that I could sing . I have come full circle with his help.His 40 still warms my heart and makes me do just that bit extra , which I have the chance.21. A. loneliness B. sadness C. tiredness D. sickness22. A. set B. enjoyed C. kept

17、 D. shared23. A. Gladly B. Eventually C. Unfortunately D. Surprisingly24. A. Now B. Then C. Some time D. Meanwhile25. A. add up to B. make up for C. get nd of D. take advantage of26. A. If B. As C. Though D. Before27. A. movement B. condition C. choices D. positions28. A. reaching out B. living up C

18、. getting on D. going back29. A. recognized B. interviewed C. found D. invited 30. A. money B. time C. energy D. knowledge31. A. thus B. ones C. seldom D. often32. A. actually B. hardly C. nearly D. formerly33. A. job B. family C. idea D. offer34. A. face B. view C. look D. sight35. A. over B. along

19、 C. towards D. through36. A. Unhappily B. lovingly C. pitifully D. gratefully37.A.pick B. turn C. role D. step38.A.had to cry B. ought to cry C.should have cried D. could have cried 39.A.more B. the ones C. few D.the rest40.A.courage B. devotion C. kindness D.rust【文章大意】本文介紹一位殘疾人在熱心人的幫助下重新開始自己心愛的歌唱事業(yè)

20、的情感故事。21.D 由下文disability pension (殘疾撫恤金）可知作者是一個(gè)殘疾人。選sickness。22.B 由文章知道作者熱愛唱歌，所以選enjoyed。23.C 由下文可知I live with my mother on a country farm .形成轉(zhuǎn)折，作者殘疾了。當(dāng)然是Unfortunately。24.A 現(xiàn)在作者和他的母親住在一個(gè)農(nóng)場(chǎng)了。25.B 作者殘疾了，決定做額外的工作來(lái)彌補(bǔ)殘疾補(bǔ)償金的不足。26.B考查連詞。as引導(dǎo)時(shí)間狀語(yǔ)從句。當(dāng)時(shí)候。27.C 因?yàn)樽髡咭X，所以找的工作的機(jī)會(huì)就少了。28.D 因?yàn)楣ぷ鳈C(jī)會(huì)少，作者原先在飯店唱歌，現(xiàn)在他想返回

21、去唱歌掙錢。29.A 因?yàn)槲业募彝ザ际且魳啡?，作者本身帶有音樂人的那些特指，?dāng)作者去當(dāng)?shù)氐囊魳飞痰辏捅徽J(rèn)出來(lái)了是音樂人。第二部分：閱讀理解（第一節(jié)20小題，第二節(jié)5小題；每小題2分，滿分50分）第一節(jié)：閱讀下列材料，從每題所給的四個(gè)選項(xiàng)（A、B、C和D）中，選出最佳選項(xiàng)，并在答題紙上將該選項(xiàng)標(biāo)號(hào)涂黑。 AOne evening in February 2007 . a student named Paula Ceely brought her car to a stop on a remote in Wales . She got out to open a metal gate that

22、blocked her path . That's when she heard the whistle sounded by the driver of a train.Her Renault Clio parked across a railway line. Second later,she watched the train drag her car almost a kilometre down the railway tracks. Ceely's near miss made the news because she blamed it on her GPS de

23、vice(導(dǎo)航儀).She had never driven the route before .It was dark and raining heavily . Ceely was relying on her GPS. But it made no mention of the crossing ."I put my complete trust in the device and it led me right into the path of a speeding train ,"she told the BBC. W ho is to blame here ?

24、Rick Stevenson ,who tells Ceely's story in his book When Machines Fail US, finger at the limitations of technology. We put our faith in digital devices, he says, but our digital helpers are too often not up to the job. They are filled with small problems. And its not just GPS devices: Stevenson

25、takes us on a tour of digital disasters involving everything from mobile phones to wireless key boards. The problem with his argument in the book is that its not clear why he only focuses digital technology,while there may be a number of other possible causes. A map-maker might have left the crossin

26、g off a paper map. Maybe we should blame Ceely for not paying attention. perhaps the railway authorities are at fault for poor signaling system. Or maybe someone has studied the relative dangers and worked out that there really is something specific wrong with the CPS equipment. But Stevenson doesnt

27、 say.Its a problem that runs through the book. In a section on cars, Stevenson gives an accout of the advanced techniques that criminals use to defeat computer-based locking systems for cars. He offers two independent sets of figures on car theft; both show a small rise in some parts of the country.

28、 He says that once once again not all new locks have proved reliable. Perhaps, but maybe its also due to the shortage of policemen on the streets. Or changing social circumstances. Or some combination of these factors .The game between humans and their smart devices is complex. It is shaped by econo

29、mics and psychology and the cultures we live in. Somewhere in the mix of those forces there may be way a wiser use of technology. If there is such a way, it should involve more than just an awareness of the shortcomings of our machines. After all, we have lived with them for thousands of years. They

30、 have probably been fooling us for just as long . 41 .What did Paula Ceely think was the cause of her accident?            A. She was not familiar with

31、0;the road.            B. It was dark and raining heavily then.   C. The railway works failed to give the signal.D. Her GPS device didnt tell her about the crossing   42.

32、The phrase” near miss” (paragraph 2 ) can best be replaced by _.             A. close bit             

33、60;      B. heavy loss             C.narrow escape         D. big mistake        43.Which of

34、60;the following would Rick Stevenson most probably agree with?             A. Modern technology is what we cant live without.B. Digital technology of

35、ten falls short of out expectation.    C. Digital devices are more reliable than they used to be.   D. GPS error is not the only cause for Celerys accident

36、. 44.In the writers opinion, Stevensons argument is_.A. one-sided B. reasonable C.puzzling D.well-based45.What is the real concern of the writer of this article?A.The major causes of traffic accidents and car thefts.B.The relationship between humans and technologyC. The shortcomings&#

37、160;of digital devices we use.           D. The human unawareness  of technical problems.44.【答案】A【解析】推理判斷題。由文章The problem with his argument in the book is that its not clear why he only focuses digita

38、l technology可知。45.【答案】B【解析】主旨大意題。本文討論了人與現(xiàn)代科技的關(guān)系。 46.What does the word”pump”mean in “He ran in every five minutes to pump me about the case”?A.talk with B.ask for information C.Listen to D.Provide with evidence47.When Sally says“The TV program kept pumping out commercials”,she may beAexcited B.inter

39、ested C.annoyed D.worried48. What will the government most probably provide if it is engaged in a pump-priming program?A.Sums of money B. Raw materialsC.Human resources. D. Media Support.49. When Sylvia says “His speech was OK but it had no real punch”,she thinks it was not_ .A. fluent and impressiv

40、e B. logical and movingC. informative and significantD. interesting and powerful C In the more and more competitive scrvice industry , it is no longer enough to promise customrr satisfaction. Today , customer “delighi” is what companies are trying to achieve in or order to keep and increase market s

41、hare.It is accepted in the marketing industry , and confirmed by a number of researches, that customers receiving good service will promote business by telling up to 12 other people : those treated badly will tell their tales of woe to up to 20 people, 80 percent of people who feel their complaints

42、are handled fairly will stay loyal New llenges for customer care have come when peoplecan obtain goods and services through telephone call centers and the Intemet. For example , many companies now have to invest(投資)a lot of money in information technology and staff training in order to cope with the

43、 “phone rage”caused by delays in answering calls ,being cut off in mid-conversation or left waiting for long periods.“Many people do not like talking to machines ,”says Dr . Storey Senior Lecturer in Marketng at City University Business School. “Banks, for example, encourage staff at call centers to

44、 use customer data to establish instant and good relationship with them .The aim is to make the customet feel they know you and that you can trest the sort of comfortable feelings people have during face-to-face chats with their local branch manager.” Recommended ways of creating customer delight in

45、clude: under-promising and over-delivering (saying that a repair will be camed out within five hours ,but getting it done within two );replacing a faulty product immediately : throwing in a gift voucher(購(gòu)物禮卷)as an unexpected “thank you” to regntlar customers ;and always returning calls ,even when th

46、ey are complaints. Aiming for customer delight is all very well , but if services do not reach the high level promised , disappointment or worse will be the result . This can be eased by offering an aplogy and an explanation of why the service did not meet usual standards with empathy (for example,“

47、I know how you must feel”) , and possible solutions (replacement , compensation or whatever faimess suggests best meets the case).Airlines face some of the tourhest challenges over customer care . Fierce competition has convinced them that delighting passengers is an important marketing tool, while

48、there is great potential for customer anger over delays caused by weather ,unclaimed luggage and technieal problems . For British Airways staff , a winning telephone style is considercd vital in handling the large volume of calls about bookings and flight times . They are trained to answer quickly ,

49、with their name , job title and a “we are here to help” attitude. The company has investod heavily in information technology to make sure that infomation is available instantly on scren. British Airways also says its customer care policies are applied within the company and staff are taught to regar

50、d each other as customers requiring the highest standards of service. Customer care is obviously here to stay and it would be a foolish company that used slogans such as "we do as we please”. On the other hand , the more customers are promised, the greater the risk of disappointment.50. We can

51、learn from Paragraph 2 that .A. complaining customers are hard to satisfyB. unsatisfied customers receive better serviceC. Satisfied customers catch more attention D. well-treated customers promote business51. The writer mentions “phone rage”(Paragraph 3) to show that .A. customers often use phones

52、to express their angerB. people still prefer to buy goods onlineC. customer care becomes more attentionD. customers rely on their phones to obtain services 52. What does the writer recommend to create delight?A. Calling customers regularly B. Giving a “thank you” note.C. Delivering a quicker service

53、 D. Promising more gifts.53. If a manager should show his empathy (Paragraph6), what would he probably say?A.“I know how upset you must be.” B.“I appreciate your understanding.”C. “Im sorry for the delay.” D.“I know its our fault.”54. Customer delight is important for airlines because .A. their tele

54、phone style remains anchanged B. they are more likely to meet with complaintsC. the services cost them a lot of moneyD. the policies can be applied to their staff 55. Which of the following is conveyed in this article?A. Face-to-face service creatcs comfortable feelings among customers.B. Companies

55、that promise more will naturally attract more customers.C. A company should promise less but do more in a competitive market.D. Customer delight is more important for airlines than for banks.D It was Saturday . As always, it was a busy one, for “Six days shall you labor and do all your work” was tak

56、en seriously back then. Outside,Father and Mr. Patrick next door were busy chopping firewood. Inside their own houses, Mother and Mrs. Patrick were engaged in spring cleaning. Somehow the boys had slipped away to the back lot with their kites. Now, even at the risk of having Brother caught to beat c

57、arpets , they had sent him to the kitchen for string(線). It seemed there was no limit to the heights to which kites would fly today. My mother looked at the sitting room ,its furniture disorderd for a thorough sweeping, Agun she cast a look toward the window. “Come on, girls ! Lets take string to th

58、e boys and watch them On the way we met Mrs. Patrick, laughing guiltily as if she were doing something wrong, together with her girls. There never was such a day for flying kited! We played all our fresh string into the boys kites and they went up higher and higher .We could hardly distinguish the o

59、range-colored spots of the kites. Now and then we slowly pulled one kite back, watching it dancing up and down it the wind, and finally bringing it down to earth , just for the joy of sending it up again. Even our fathers dropped their tools and joined us. Our mothers took their turn, laughing like schoolgirls. I think we were all beside ourselves. Parents forgot their duty and their dignity; children forgot their everyday fights and