酒店客房服務(wù)英語(yǔ)口語(yǔ)情景對(duì)話中英對(duì)照

1、酒店客房效勞英語(yǔ)口語(yǔ)情景對(duì)話1 Housekeeping. May I come in? 我是客房的，可以進(jìn)來(lái)嗎？2 When would you like me to do your room, sir? 您要我什么時(shí)間來(lái)給你清掃房間呢，先生？3 You can do it now if you like. 如果您愿意，我現(xiàn)在為您效勞。4 I'm sorry that your flask is empty. 很抱歉您的水壺空了。5 May I do the turn-down service for you now? 現(xiàn)在可以為您收拾房間了嗎？6 Oh, thank you. Bu

2、t you see, we are having some friends over. 噢，謝謝，但你知道我們邀請(qǐng)了一些朋友過(guò)來(lái)聚聚。7 Could you come back in three hours? 你能不能過(guò) 3 小時(shí)再來(lái)整理？8 Certainly, Madam. I'll let the overnight staff know. 當(dāng)然可以，女士。我會(huì)轉(zhuǎn)告夜班效勞員。9 Would you tidy up a bit in the bathroom ？ 請(qǐng)整理一下浴室好嗎？10. I would like you to go and get me a flask of

3、hot water. 我想請(qǐng)你給我拿一瓶開(kāi)水來(lái)。11. I've just taken a bath and it is quite a mess now. 我剛洗了澡，那兒亂糟糟的。12 Besides, please bring us a bottle of just boiled water. 此外，請(qǐng)給我們帶瓶剛燒開(kāi)的水來(lái)。13 It's growing dark. Would you like me to draw the curtains for you? 天黑下來(lái)了，要不要我拉上窗簾？14 Is there anything I can do for you? 您

4、還有什么事要我做嗎？15 I'm always at your service.樂(lè)意效勞。Dialogue A 倒熱水效勞 A: Housekeeping. May I come in? 客房效勞員，請(qǐng)問(wèn)我可以進(jìn)來(lái)嗎？B: Yes, please. 可以。A: When would you like me to do your room, sir? 您什么時(shí)候方便讓我?guī)湍闱鍜叻块g呢？B: You can do it now if you like. I was just about to go down for my breakfast when you came. But befor

5、e you start, would you do this for me? 如果你方便你可以現(xiàn)在就清掃。 你上來(lái)的時(shí)候我正準(zhǔn)備下樓用早餐。 但是在你開(kāi)始之前能否 幫我做點(diǎn)事情呢？A: Yes, what is it? 好的。是什么事情呢？B: I would like you to go and get me a flask of hot water .I need some hot water to wash down (咽下) medicine after break fast. 我需要一壺?zé)崴Ｎ倚枰谟猛暝绮椭笥脽崴?。A: I'm sorry that your fla

6、sk is empty. I'll go and get you another flask that's full at once.非常抱歉熱水瓶是空的，我現(xiàn)在立即去拿一個(gè)裝滿熱水的水瓶。B: Thank you. 謝謝Dialogue B (The?Turn-down?Service) 開(kāi)夜床效勞A: Good evening,madam and sir. May I do the turn down service for you now? 晚上好女士和先生。我現(xiàn)在可以為你做開(kāi)業(yè)床效勞嗎？B: Oh, thank you. But you see we are havin

7、g some friends here. We're going to have a small party here in the room. Could you come back in three hours?噢，謝謝。 但是我的一些朋友馬上會(huì)到。 我們準(zhǔn)備舉辦一個(gè)小聚會(huì)。您可以三個(gè)小時(shí)之后再 來(lái)嗎？A: Certainly, madam. I'll let the overnight staff know. They will come then. 好的，女士。我會(huì)讓上通宵班的同事知道。他們到時(shí)候會(huì)來(lái)。B: That's fine. Well, our frie

8、nds seem to be a little late .Would you tidy up a bit in the bathroom? I've just taken a bath and it is quite a mess now. Besides, please bring us a bottle of just boiled water.好的。 哦。我的朋友可能要晚到了， 你可以幫我收拾一下洗浴間嗎？我剛剛洗澡了浴室顯得 有點(diǎn)亂。另外，請(qǐng)幫我拿一瓶純潔水過(guò)來(lái)。A: Yes, I br'ingll in some fresh towels together with

9、 the drinking water. 好的女士，我馬上哪一些干凈的毛巾和飲用水過(guò)來(lái)。B: OK. 好的A: May I turn on the lights for you? 我可以為您開(kāi)燈嗎？B: Yes, please .I'd like to do some reading while waiting. 好的我需要寫(xiě)字及閱讀。A: Yes, sir. Is there anything I can do for you? 好的先生，還有什么可以幫到您的嗎？B: No more. You're a smart girl/boy indeed. Thank you ver

10、y much. 沒(méi)有了。你確實(shí)是一個(gè)好女孩/ 男孩，非常感謝你。A: rm always at your service. Goodbye, sir and madam, and a very pleasa nt night 我將一直為你們效勞。拜拜女士先生，祝你們有個(gè)非常愉快的夜晚。overnight a. 終夜的，一夜間的 Service n. 效勞幫助Dialogue C (Explaining How to Get the Service for laundry) 向客人解釋如何享有洗衣效勞A：Room Attendant 客房效勞員 B：Guest 客人A：Excuse me. Ha

11、ve you a n yl a u n d ry (需要洗的衣服 )？The laundry man is here to collect it. 打攪一下。請(qǐng)問(wèn)您有需要洗的衣服嗎？洗衣工將在這兒為你效勞。B：No, not now, thank you. 哦?，F(xiàn)在沒(méi)有，多謝。A：If you have any, please just leave it in the laundry bag. The laundry macnomes over to 過(guò)來(lái) collect it every morning. 當(dāng)您需要的時(shí)候請(qǐng)將衣物留在洗衣袋中，洗衣工會(huì)在每天早上過(guò)來(lái)收取。B：Thank you

12、.謝謝A：Please tell us or notify in the list whether you need your clothes laundry, dry-cleaning or pressing and also what time you want to get them back. 當(dāng)您需要衣物的濕洗， 干洗機(jī)熨燙效勞時(shí)請(qǐng)隨時(shí)告知我們或者是填寫(xiě)洗衣， 并告訴我們您需 要取回衣物的時(shí)間。B：I see. What if there is any laundry damage？I wonder if your hotel has a policy on deali ng wit

13、h處理it.好的，我想知道當(dāng)出現(xiàn)衣物損壞貴酒店會(huì)如何處理呢？我想知道貴酒店是否有相關(guān)的政策去 處理。A：In such a case, the hotel should certainly pay for it. Theindemnity 賠償 shall not exceed ten times the laundry 燙洗費(fèi)用.在這種情況下，酒店當(dāng)然需要賠償。賠償金額不超過(guò)燙洗費(fèi)用的十倍。B：That sounds quite reasonable. I hope there's no damage at all. 這樣聽(tīng)起來(lái)是比擬合理的，當(dāng)然我希望是不會(huì)有任何損壞。A：Don't worry, sir. The Laundry Department has w